Dear Mrs. Chan,Greetings from ME Madrid!Thank you for letting us know your most highlighted impression about your recent stay with us.Indeed, the hotel is conveniently located, at a walkaway from most sightseeing areas and streets, and right at the heart of the most cultural and entertaining neighbourhood.We would be delighted to welcome you in case you decide to visit Madrid again. More ME experiences await!Best regards,Mar SernaME FOR YOU ME Madrid

Dear xuhong, Thank you for taking a few minutes to share your feedback with us. I am glad to know that you enjoyed your stay. Just to let you know, there are nine different types of room categories and we will be glad to show you all in your next stay. Be aware that ME Madrid is your second home and we will be glad to host you again soon. Kind Regards, ME for YOU Service

Dear Ana,Greetings from ME Madrid!We appreciate receiving your opinion concerning your recent stay.We are thrilled to hear that you found our hotel to be impeccably clean and our bathroom spacious, reflecting our commitment to providing aspirational experiences. It is also gratifying to know that you appreciated our attentive service, which is a cornerstone of the stylish urbanite travels we aim to offer. We regret to hear that the size of the room did not meet your expectations and that you experienced discomfort due to the room's layout. Our hotel, set in a historical building, offers a variety of room sizes, and we strive to provide accurate descriptions to ensure our guests can select the space that best suits their needs. Additionally, we are sorry to hear that the scent in our lobby was not to your liking; we aim for it to be a refreshing welcome to all who enter, inspired by Mediterranean style. We will certainly review your feedback as we continually seek to enhance the ambiance of our shared spaces.We hope to welcome you back. Best wishes,Laura López, Voice of Customer Coordinator

Dear Joyce,Greetings from ME Madrid!Thanks for this kind review.We're thrilled to hear that our prime location served as the perfect starting point for your exploration of Madrid's vibrant heart. It's delightful to know that you enjoyed the proximity to significant cultural destinations and the city's finest flamenco next door. Our dedication to providing aspirational experiences is reflected in your appreciation of the room amenities and the service provided by our team. While we understand that there may have been concerns regarding noise, we take pride in our soundproof rooms and offer earplugs to ensure a restful stay for all our guests.Laura López, Voice of Customer Coordinator

Estimado Jorge,¡Saludos desde ME Madrid!Ante todo, agradecemos que comparta sus impresiones.Le agradecemos enormemente sus comentarios positivos sobre su estancia en nuestro establecimiento. Nos complace saber que la limpieza de la habitación cumplió con sus expectativas y que el estado del hotel fue de su total agrado. Es gratificante también que nuestros servicios hayan estado a la altura de sus deseos y que las comodidades de la habitación hayan contribuido a una experiencia excepcional.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,Laura López, Voice of Customer Coordinator

Estimado Sr. Luis,Saludos desde ME Madrid!Ante todo, agradecemos que comparta sus impresiones.Nos complace enormemente que haya valorado tan positivamente la limpieza de la habitación y las amenidades que ofrecemos. Nos esforzamos por mantener nuestro hotel en las mejores condiciones y es un honor recibir su reconocimiento. En cuanto a nuestros servicios, estamos encantados de saber que han cumplido con sus expectativas. En ME Madrid Reina Victoria, cada detalle está pensado para proporcionar una experiencia que trascienda el simple alojamiento, inspirada en el estilo contemporáneo europeo y la cultura mediterránea. Aunque no se mencionan comentarios negativos, siempre estamos atentos para asegurar que cada estancia sea una vivencia aspiracional y que nuestro hotel siga siendo el lugar ideal para los viajeros urbanos con estilo.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Mariana,Greetings from ME Madrid!Thanks for this kind review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Torres,Greetings from ME Madrid!We are grateful for this kind review following your recent stay.We're delighted to hear that our prime location added value to your stay, offering convenient access to an array of dining options and nearby attractions. Our commitment to maintaining a clean and well-conditioned hotel environment seems to have met your expectations, and we are thrilled that our services and room amenities contributed to a memorable experience. We take pride in offering an ambiance that is a testament to contemporary European culture and aspires to offer more than just accommodation but an inspirational journey.We look forward to a return visit from you in the future.Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Alfredo,Greetings from ME Madrid!We are grateful for this kind review following your recent stay.We're thrilled to hear that our staff played a pivotal role in making your stay at our cultural haven memorable. It's wonderful to know that the vibrancy and convenience of our location in the Plaza Santa Ana added to the charm of your visit, placing you at the epicenter of Madrid's key sights and renowned cultural destinations. Our aspiration is to provide experiences that transcend accommodation, and it seems we have achieved that with your stay. We regret to hear that the lively atmosphere of the plaza impacted the tranquility of your room at night. We appreciate your helpful suggestion and would like to remind future guests that our interior rooms, especially on higher floors, tend to be quieter, offering a serene retreat amidst the urban excitement.We look forward to a return visit from you in the future.Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Estimado Sr. Jorge,¡Saludos desde ME Madrid!Gracias por hacernos llegar su valoración.Agradecemos mucho que haya tomado el tiempo para compartir su experiencia en nuestro hotel. Nos complace saber que encontró nuestra ubicación inmejorable, en el corazón de Madrid y a un paso de la vibrante vida cultural y nocturna. Entendemos que el ruido callejero nocturno le haya resultado incómodo y queremos informarle que disponemos de habitaciones interiores más silenciosas y tapones para los oídos para asegurar el descanso de nuestros huéspedes. Nuestro equipo trabaja incansablemente para ofrecer una estancia que trascienda el simple alojamiento, inspirada en el estilo mediterráneo y en la cultura urbana contemporánea.Tomamos nota de sus comentarios para intentar mejorar nuestros servicios y nos gustaría mucho que nos concediera una segunda oportunidad.Un cordial saludo,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Ryszard,Greetings from ME Madrid!We are grateful for this kind review following your recent stay.We're delighted to hear you found our central location ideal for exploring the vibrant heart of the city. It's wonderful that you enjoyed the breathtaking views from our rooftop bar at sunset, offering a taste of the aspirational lifestyle we strive to provide. We appreciate your comments on the efficiency of our check-in process and are pleased that you had a pleasant experience. Our team is committed to maintaining the highest standards of cleanliness and service to ensure an experience that transcends mere accommodation.We look forward to a return visit from you in the future.Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Querida Sra. Brenda Elizabeth, Saludos desde ME Madrid!Estamos encantados de que haya disfrutado de su estancia con nosotros.Nos llena de alegría saber que las camas de nuestro establecimiento han sido de su completo agrado, proporcionando un descanso de calidad, inspirado en el estilo Mediterráneo. Es gratificante también que destaque la atención de nuestro personal, quienes están siempre dispuestos a ofrecer una experiencia que trasciende el simple alojamiento, y que se enmarca en la vibrante cultura europea contemporánea. ME es definitivamente el lugar para ser visto, y nos complace que haya vivido la aspiración y la energía que nos caracteriza.Esperamos poder darle la bienvenida de nuevo. Un saludo cordial,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Matthew,Greetings from ME Madrid!Thank you for sharing your feedback.We're delighted to hear that you enjoyed the unbeatable location of our hotel, right in the cultural heart of Madrid, surrounded by the city's finest bars and restaurants. We regret to hear that the room size and configuration did not meet your expectations. Our hotel is indeed set in a historic 19th-century building, which has been thoughtfully designed to blend modern comfort with classic charm while offering a variety of room sizes, as reflected in our detailed descriptions. We appreciate your feedback on our room cleanliness and service, and we continuously strive to provide an aspirational experience that transcends accommodation, ensuring each guest feels the vibrant energy and style of our urbanite haven.We hope to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Querida Sra. Amarilis, Saludos desde ME Madrid Reina Victoria! Gracias por alojarse con nosotros y por dedicar parte de su tiempo a escribir esta reseña.Nos complace saber que disfrutó de las incomparables vistas de la Plaza Santa Ana y la conveniencia de nuestra ubicación, rodeados de una selección exquisita de restaurantes y puntos de interés cultural, que reflejan nuestra pasión por la cultura contemporánea europea. Valoramos que haya apreciado la limpieza de nuestras instalaciones y la calidad de nuestro servicio, aspectos que nos esforzamos por mantener para garantizar experiencias aspiracionales a nuestros visitantes. Nos enorgullecemos de ofrecer un ambiente que trasciende el simple alojamiento, sumergiendo a nuestros huéspedes en el estilo de vida mediterráneo y urbano más elegante.Esperamos tener la oportunidad de servirle de nuevo en el futuro. Reciba nuestros saludos más cordiales,María Fdez. de ValderramaVoice of Customer Coordinator

Estimado Sr. Jaime, ¡Saludos desde ME Madrid Reina Victoria! Gracias por sus amables palabras y su excelente valoración.Agradecemos profundamente sus amables palabras y nos complace saber que su estancia fue una experiencia impecable. Su mención de la limpieza y elegancia de nuestras instalaciones refleja nuestro compromiso con la excelencia y la inspiración en el estilo contemporáneo europeo. El equipo se siente halagado por su reconocimiento a su amabilidad y dedicación, elementos clave en la aspiración de crear experiencias memorables más allá del alojamiento.Sería muy grato volver a hospedarle en un futuro cercano. Atentamente,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Alba,Greetings from ME Madrid!Thanks for this kind review.We are thrilled to hear that you had such a nice stay with us, that our prime location in Madrid served as the perfect setting for your adventure in the cultural heart of the city, and that our team's dedication to service contributed to a memorable stay. Your positive appreciation of our customer service is greatly appreciated, as we strive to exceed expectations and provide aspirational experiences for our stylish guests. The cleanliness and condition of our hotel are aspects we take great pride in, ensuring that every corner reflects the contemporary European culture that inspires us.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Daniel,Greetings from ME Madrid!We are grateful for this kind review following your recent stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back for another memorable experience.Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Jane,Greetings from ME Madrid!Thanks for this kind review.We're delighted to hear that our hotel's prime location provided you with an enjoyable experience, immersed in the vibrant atmosphere of the surrounding cafes. It is our pleasure to offer a stay that not only meets expectations but also encompasses the aspirational lifestyle of a stylish urbanite traveler, inspired by contemporary European culture. Should your travels bring you back, we invite you to indulge in the innovative Mediterranean cuisine at our Ana la Santa Restaurant, and to take in the cityscape from our Radio Rooftop Bar, adding another layer to your experience that transcends accommodation.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Russell,Greetings from ME Madrid!Thanks for this kind review.Your appreciation for our friendly, helpful staff is a testament to the dedication we have in creating an aspirational experience for our guests. It's delightful to hear that our prime location contributed to an enjoyable and convenient exploration of the cultural treasures Madrid has to offer, all within a short walk from our doorstep. Moreover, the vibrant atmosphere of Plaza de Santa Ana, enriched by its outdoor cafes, reflects the stylish urbanite travel experience we strive to provide. We are honored to have met your expectations in terms of room cleanliness, hotel condition, service, and room amenities, aligning with our vision to transcend traditional accommodation and immerse our guests in contemporary European culture.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Querido Sr. Marcelo, ¡Saludos desde ME Madrid! Ante todo, agradecemos que comparta sus impresiones.Es con gran satisfacción que le agradecemos por su reseña en la cual destaca nuestro excelente servicio e instalaciones, ideales para un merecido descanso.Muchas gracias por su comentario y esperamos verle pronto de regreso. Un saludo muy cordial,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Jaime,Greetings from ME Madrid!We are grateful for this kind review following your recent stay.We are delighted to hear that you appreciated our prime location, nestled amidst the cultural heart of Madrid, surrounded by an array of exquisite dining options and iconic attractions. It is wonderful to know that our team's service met your expectations, delivering the aspirational experience we strive for. We regret to hear that certain aspects of our hotel did not fully meet your expectations. Please rest assured that we continually aim to create a tranquil environment for our guests, despite the vibrant energy that surrounds us. We apologize if the room's amenities did not align with your preferences and appreciate your feedback as we constantly seek to improve our guest experience.We would love to welcome you back on many more occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Montalvo,Greetings from ME Madrid!Many thanks for this high rating.We are thrilled to hear that our hotel's central location served as a perfect base for your Madrid adventures, allowing you to immerse in the city's vibrant culture and easily access iconic destinations. It brings us great joy to know that the rooftop terrace provided you with an aspirational space to enjoy the panoramic views and that our first-floor restaurant, Ana la Santa, delighted you with some of the finest Ibericos in the city, reflecting our dedication to inspired Mediterranean flair. Our team takes pride in offering warm and accommodating service, and your recognition of their efforts is genuinely appreciated.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Luis, Greetings from ME Madrid!Our sincerest thanks for this positive review of your stay at our hotel.We're thrilled to hear that our vibrant atmosphere and top-notch facilities exceeded your expectations. It's wonderful to know that our prime location served as the perfect backdrop for your visit, surrounded by the cultural richness and lively spirit of the city. Your appreciation for our dedicated service and the avant-garde amenities in our rooms truly reflects the aspirational experiences we aim to provide for every stylish urbanite traveler. Inspired by contemporary European culture and infused with a Mediterranean flair, our hotel strives to be more than just a place to stay, but a place to be seen and to create lasting memories.We look forward to a return visit from you in the future.Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Javier,Greetings from ME Madrid!We are grateful for this kind review following your recent stay.We're thrilled to hear that our staff made such a positive impact on your stay, particularly Patricia, whose attentiveness exemplifies our dedication to providing exceptional service. It's also gratifying to know that our efforts for immaculate cleanliness and overall hotel condition have not gone unnoticed. These are indeed reflective of the aspirational experiences we strive to offer, rooted in the contemporary European culture that inspires us. Our team is committed to creating an ambiance where stylish urbanite travels meet the vibrant Mediterranean spirit, ensuring ME is the place to be seen.We all hope to welcome you back in the future.Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Beste Mevrouw,Groeten uit de ME Madrid!Wat fijn dat u de tijd heeft genomen om ons te beoordelen.Nos complace saber que encontró bello nuestro establecimiento y que su estancia fue en general positiva. Nos enorgullece ser un punto de referencia en la vibrante vida cultural y nocturna de Madrid, ofreciendo una experiencia que va más allá del alojamiento. Lamentamos el inconveniente relacionado con el depósito. Quiero asegurarle que nuestro equipo se encuentra revisando su caso con la atención y la diligencia que requiere, y nos pondremos en contacto con usted a la mayor brevedad para resolver esta situación satisfactoriamente.Quedamos a su entera disposición para cuando desee repetir experiencia con nosotros. Cordiales saludos.María Fdez. de ValderramaVoice of Customer Coordinator

Dear Guest,Greetings from ME Madrid!Thank you for taking the time to provide feedback about your time at our hotel.It is delightful to hear that you found our hotel impeccably clean, a testament to our dedication to providing a pristine environment for our stylish urbanite travelers. We are, however, concerned to read that your experience with our staff did not meet the high standards we strive to uphold. We take pride in our team's ability to deliver exceptional service, inspired by the contemporary European culture that is at the heart of our brand. We also note your comments regarding the room size. Our accommodations, with their avant-garde design set in a 19th-century iconic building, are crafted to offer an aspirational experience, though we understand that the room dimensions may not meet everyone's expectations. We apologize if this aspect of your stay fell short.We would love to welcome you back for another pleasant stay. All the best,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Maria,Greetings from ME Madrid!Many thanks for this high rating.We are thrilled to hear that our spacious rooms with their avant-garde design and great showers met your expectations. It's wonderful to know our location served you well in exploring the vibrant heart of Madrid, with the Grand Via and Plaza Mayor just a stroll away. Our team takes great pride in offering friendly and helpful service, so your kind words are greatly appreciated. We're also glad to hear that our parking facilities added convenience to your stay, ensuring a seamless urbanite travel experience. While our hotel is a bustling hub of culture and style, we always strive to provide an oasis of comfort for our guests.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Jason,Greetings from ME Madrid!Thank you for sharing your feedback.We are thrilled to hear that our prime location in the heart of Madrid provided you with the convenience to explore the city's vibrant scene with ease. It is also a delight to know that the tranquility of your room contributed positively to your stay, ensuring a peaceful retreat amidst the city's buzz. While we celebrate each aspect that made your stay enjoyable, we note your comment regarding the absence of a coffee maker. Our hotel strives to offer an experience that transcends mere accommodation, blending the latest trends with Mediterranean elegance. To that end, we provide a range of amenities including a Maxibar and coffee maker in selected room categories, aiming to cater to the tastes of the stylish urbanite traveler. We appreciate your feedback and continuously aspire to create an aspirational experience for all our guests.We hope that we may be able to see you on a future occasion. My best regards,María Fdez. de ValderramaVoice of Customer Coordinator

Estimado Sr. Nunez, ¡Saludos desde ME Madrid Reina Victoria! En primer lugar, queremos transmitirle nuestro agradecimiento por sus amables palabras y su inmejorable valoración.Le agradecemos enormemente sus amables palabras sobre su experiencia en nuestro hotel. Nos complace saber que ha valorado la limpieza de la habitación, el estado de nuestras instalaciones y la calidad del servicio que ofrecemos. Es gratificante escuchar que nuestras comodidades de habitación han cumplido con sus expectativas, reflejando nuestro compromiso con el estilo inspirado en la cultura europea contemporánea y la aspiración a ofrecer experiencias que trascienden el alojamiento.Reciba un cordial saludo,María Fdez. de ValderramaVoice of Customer Coordinator

Lieber Gast, Grüße vom ME Madrid! Vielen Dank für Ihren Kommentar.Mit großer Begeisterung haben wir gelesen, dass Sie mit Ihrem Aufenthalt bei uns rundum zufrieden waren und geben Ihr Lob mit Freude an unser Team weiter.Danke für Ihre freundlichen Kommentare zu unserer schönen Lage.Wir würden uns über einen erneuten Besuch von Ihnen sehr freuen.Herzliche Grüße,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Viviana,Greetings from ME Madrid!Many thanks for this high rating.We are delighted to hear about your positive encounters with our dedicated team and appreciate your recognition of our prime location, perfect for the stylish urbanite traveler seeking to immerse in the city's vibrant culture. It is enriching to know that our commitment to providing an aspirational experience has resonated with you. Should your travels bring you back, our team will be here to ensure another memorable stay, infused with the essence of contemporary European culture.It would be a pleasure to welcome you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Timothy, Greetings from ME Madrid!Our sincerest thanks for this positive review of your stay at our hotel.We are thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, hotel condition, and service provided by our team. Our dedicated team works hard to ensure that our guests have a comfortable and memorable experience, and it is always rewarding to receive such positive feedback.We look forward to welcoming you back. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Caro Sr. Carlos, Cumprimentos do ME Madrid Reina Victoria. O nosso obrigado pela sua preferência e avaliação.Ficamos contentes que tenha encontrado nossa localização ideal para desfrutar do melhor que Madrid tem a oferecer, e que nosso café da manhã tenha sido do seu agrado, oferecendo uma variedade de opções deliciosas. É uma satisfação saber que o ambiente do nosso Radio Rooftop Bar contribuiu para tornar sua estadia ainda mais memorável. Agradecemos também os elogios ao nosso concierge e às amenidades do quarto, que são pensadas cuidadosamente para proporcionar conforto e bem-estar durante sua hospedagem.Desejamos-lhe felicidades, aguardando com expectativa o seu regresso. Cumprimentos,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Guest,Greetings from ME Madrid!Thank you for taking the time to provide feedback about your time at our hotel.We're delighted to hear that you found our service to be lovely and that you had a great overall experience. Our team strives to provide exceptional service and create a comfortable atmosphere for all our guests. We apologize for the inconvenience of having only one outlet in your room. We understand the importance of having multiple charging points and will take your feedback into consideration to improve our guest experience.We look forward to seeing you again on a future occasion.Best regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Stephen,Greetings from ME Madrid!Thank you for taking the time to provide feedback about your time at our hotel.We're thrilled to hear that you consistently enjoy the attentiveness and professionalism of our front desk and concierge teams. It's wonderful that our breakfast buffet's variety and service have met your expectations, and that our prime location facilitates easy access to Atocha, museums, and local hotspots. Regarding the noise from Plaza Sta Anna, we recognize that being in the vibrant heart of the city can come with a lively atmosphere, which is why we offer soundproof rooms and earplugs upon request to ensure a restful night's sleep. We also have quieter interior rooms available that do not face the patio of our popular RADIO Bar.We hope to welcome you back in the future for an improved stay.Kind regards,María Fdez. de ValderramaVoice of Customer Coordinator