外觀

曼徹斯特波特蘭宜必思尚品酒店的評價

3.5 out of 5
曼徹斯特波特蘭宜必思尚品酒店
3-5 Portland Street, Manchester, England

評價

7.4

不錯

10 分評分,優異;1343 則評價中有 464 則" "
8 分評分,不錯;1343 則評價中有 418 則" "
6 分評分,一般;1343 則評價中有 186 則" "
4 分評分,欠佳;1343 則評價中有 136 則" "
2 分評分,很差;1343 則評價中有 139 則" "

7.8/10 

整潔度

7.8/10 

職員與服務

7.4/10 

設施服務

7.2/10 

住宿狀況

7.4/10 

環保程度

評價

8/10 不錯

Wai Kin

於 2024 年 1 月住了 2 晚
Front Office Manager 於 2024年1月17日的回應
Dear Wai Kin,Thankyou for taking the time to leave us a review we take all of our guest's feedback seriously and use it to help improve our hotel.We look forward to you allowing us to serve you again in the future.Kind regards Adam GreenwayFront office manager

8/10 不錯

Po Yee

於 2023 年 4 月住了 1 晚
IBIS Styles 於 2023年5月11日的回應
Hi, thank you for the feedback! We hope to see you again

10/10 優異

Yiu Cheung

於 2023 年 4 月住了 1 晚
ibis 於 2023年4月13日的回應
thank you for the score

10/10 優異

Peter

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
good location.
於 2022 年 10 月住了 2 晚
ibis Styles Manchester 於 2022年10月20日的回應
Dear Peter,Thank you very much for your feedback and scores.We look forward to your future stays.Kind regards,Ibis Styles Manchester Portland Street

4/10 欠佳

Pui Wah

讚好:職員與服務
不滿:設施服務和住宿狀況
The room has two main problems. 1. very noisy outside every morning around 0600-0700, seem handling rubbish 2. there is sink drainage blockage issue. I don't expect no fixing before check-in. Besides, I do not expect the hotel charge $1 pound for luggage storage in the check out day. Rarely found this request in other Ibis hotels before.
於 2022 年 3 月住了 2 晚
Reception 於 2022年3月28日的回應
Dear Pui Thankyou so much for taking the time to review our hotel, we look forward to seeing you again the the near future. Kind Regards Ibis Styles Team

8/10 不錯

Kaichun

讚好:整潔度、職員與服務和住宿狀況
Alll service good
於 2022 年 2 月住了 1 晚
Reception 於 2022年2月15日的回應
Dear Kaichum Thankyou for your feed back and scores, we look forward to seeing you again in the future. kind regards Ibis Styles Team

2/10 很差

TSZ KWAN

不滿:整潔度、住宿狀況和客房舒適度
於 2022 年 2 月住了 3 晚
Reception 於 2022年2月14日的回應
Dear Guest sorry this time we did not meet your expectations at our hotel, hopefully you will try us again in the future. Kind regards Ibis Styles Team

8/10 不錯

Felix

讚好:整潔度、住宿狀況和客房舒適度
Neat and tidy. Convenient location. Perfect for football fans.
於 2021 年 9 月住了 1 晚
ibis Styles Manchester team 於 2021年10月16日的回應
Thank you very much for your feedback and scores. We look forward to your future stays Regards

6/10 一般

Ryohei

不滿:整潔度、設施服務和住宿狀況
朝シャワーを浴びた後バスマットの下から虫が二匹出て来てゾッとしました。あと朝から外が工事なのかうるさくて朝6時に目覚めました。虫の件がなければ及第点でしたが最後残念でした。
於 2024 年 5 月住了 1 晚

10/10 優異

Jackie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff very helpful. Couldn’t do enough for you. Have stayed before and will stay again. Highly recommend.
於 2024 年 5 月住了 1 晚
Front Office Supervisor 於 2024年5月7日的回應
Hello Jackie,Thank you so much for your kind words! We're thrilled to hear that our staff went above and beyond to ensure your comfort and satisfaction during your stay. It's always wonderful to hear from returning guests like yourself, and we're honored that you've chosen to stay with us again.Your recommendation means a lot to us, and we can't wait to welcome you back for another enjoyable stay.Looking forward to seeing you again soon!Kind Regards,Front Office Supervisor.

10/10 優異

Mel

伴侶同遊
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
Air con did not work
於 2024 年 4 月住了 1 晚
Front Office Manager 於 2024年4月29日的回應
Dear Mel,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the air conditioning during your stay. Providing a comfortable and enjoyable environment for our guests is of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard.Rest assured, we have immediately addressed the issue with our maintenance team to ensure that such occurrences are minimized in the future. Your feedback helps us identify areas for improvement, and we appreciate your understanding and patience.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards Adam GreenwayFront office Manager

8/10 不錯

Sheila

讚好:整潔度和職員與服務
於 2024 年 4 月住了 2 晚
Front Office Supervisor 於 2024年4月23日的回應
Good Evening Sheila,Thank you for scoring us 4 out of 5.Kind Regards,Front Office Supervisor.

8/10 不錯

Frank Halvard

多人同遊
讚好:整潔度、職員與服務和設施服務
sentralt- praktisk- fin bar
於 2024 年 4 月住了 3 晚
Front Office Supervisor 於 2024年4月20日的回應
Hello Frank Halvard,Takk for tilbakemeldingen din! Det er flott å høre at du satte pris på vårt sentrale beliggenhet, praktiske fasiliteter og vår fine bar under oppholdet ditt. Vi håper å kunne ønske deg velkommen tilbake ved en annen anledning!Med vennlig hilsen,Front Office Supervisor.

8/10 不錯

Lucy

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay at this hotel. Room basic but had everything we needed! Location 10/10 so close to everything. Staff were super friendly and always there to help!
於 2024 年 4 月住了 2 晚
Front Office Supervisor 於 2024年4月18日的回應
Dear Lucy,Thank you for your wonderful feedback! We're thrilled to hear that you had a great stay with us and that our location suited your needs perfectly. It's fantastic to know that you found our staff super friendly and helpful—we'll be sure to pass on your kind words to them. We strive to provide a comfortable and accommodating experience for all our guests, and we're glad we could meet your expectations. Should your travels bring you back to the area, we'd love to welcome you again!Warm RegardsAdam GreenwayFront Office Manager

10/10 優異

Alison

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Absolutely lovely
於 2024 年 4 月住了 1 晚
Front Office Supervisor 於 2024年4月20日的回應
Good Evening Alison,Thank you for choosing to leave us a review; we are glad to hear you found Ibis Styles Portland Street absolutely lovely!Thank you for scoring us 5 out of 5!We look forward to welcoming you again soon!Kind Regards,Front Office Supervisor.

2/10 很差

filip

於 2024 年 4 月住了 3 晚
Ibis Styles Portland Street 於 2024年5月6日的回應
Sorry to hear your stay was not satisfactory.

4/10 欠佳

Zoe

不滿:整潔度和住宿狀況
The room decor was tired and in need of an update. Carpet was dirty looking. Generally poor standard. Window damaged and would not close properly. Heating in room not working. Bed was hard and uncomfortable. Staff replaced TV remote control promptly after original not working. Barman in restaurant rather rude for no reason. Overall quite a disappointing stay, I will not return and will not recommend the hotel to anyone staying in Manchester.
於 2024 年 4 月住了 1 晚
Front Office Supervisor 於 2024年4月14日的回應
Hello Zoe,Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the disappointing experience you had during your stay.It deeply concerns us to learn about the various issues you encountered, from the tired room decor and dirty-looking carpet to the damaged window and malfunctioning heating. Your comfort and satisfaction are of utmost importance to us, and we sincerely apologize for falling short of your expectations in these areas.We are also disappointed to hear about the interaction you had with our restaurant staff, and we apologize for any rudeness you experienced. This is certainly not reflective of the level of service we aim to provide, and we will address this matter with our team to ensure it does not happen again.Your feedback is invaluable to us as it helps us identify areas for improvement, and we will be taking immediate action to address the issues you have raised.We understand your decision not to return, but we hope that you will reconsider in the future, as we would love the opportunity to provide you with the exceptional experience that you deserve.Once again, we apologize for the inconvenience caused, and we thank you for bringing these matters to our attention.Kind Regards,Front Office Supervisor.

8/10 不錯

Ramesh

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Front Office Supervisor 於 2024年4月14日的回應
Good Evening Ramesh,Thank you for scoring us 4 out of 5.Thank you for choosing to stay with us and we do hope to welcome you again soon!Kind Regards,Front Office Supervisor.

10/10 優異

Michael

讚好:整潔度、職員與服務、設施服務和住宿狀況
Ein tolles, sehr zentral gelegenes Hotel, direkt an den Piccadilly Gardens. Das Personal ist superfreundlich und es gibt es tolles Frühstücksbuffet.
於 2024 年 4 月住了 4 晚
Front Office Supervisor 於 2024年4月13日的回應
Hallo,Vielen Dank für Ihre Rückmeldung! Es klingt wirklich, als hätten Sie einen tollen Aufenthalt gehabt. Die Lage des Hotels direkt an den Piccadilly Gardens klingt sehr praktisch, und es freut mich zu hören, dass das Personal so freundlich war und Ihnen das Frühstücksbuffet gefallen hat. Wenn Sie nochmal in der Gegend sind, würden wir uns freuen, Sie erneut bei uns begrüßen zu dürfen.Beste Grüße!

10/10 優異

Ethan

讚好:整潔度
於 2024 年 4 月住了 2 晚
Front Office Supervisor 於 2024年4月14日的回應
Good Evening EthanThank you for scoring us 5 out of 5.Thank you for choosing to stay with us and we do hope to welcome you again soon!Kind Regards,Front Office Supervisor.

6/10 一般

julie

多人同遊
讚好:職員與服務和設施服務
we loved that the hotel was close to shopping and dining options in the area the hotel itself was a bit tired in areas and smelt a bit musty but for the price we paid 4 1 night it was ok probably would choose another hotel if was in manchester again
於 2024 年 3 月住了 1 晚
Front Office Manager 於 2024年4月6日的回應
Dear Julie,Thank you for sharing your experience with us. We're glad to hear that you appreciated the convenience of our hotel's location near shopping and dining options. However, we're sorry to learn that you found certain areas of the hotel to be tired and musty. Your feedback is important to us, and we will address these concerns to improve the overall experience for our guests. We understand your consideration for exploring other options in the future, and we hope to have the opportunity to welcome you back and provide a more enjoyable stay. If you have any further feedback or questions, please don't hesitate to reach out to us.Warm regards Adam GreenwayFront Office Manager

8/10 不錯

Dilkhumor

讚好:整潔度、職員與服務和住宿狀況
Lots of halal food is available nearby
於 2024 年 3 月住了 8 晚
Front Office Manager 於 2024年4月2日的回應
Dear Dilkhumor,Thank you for highlighting the availability of halal food nearby! We understand the importance of catering to diverse dietary preferences and are pleased to know that our guests have access to a range of dining options that meet their needs. We strive to provide a comfortable and inclusive experience for all our guests, and we're glad to hear that this aspect of our location enhances your stay. If you have any specific dietary requirements or preferences, please don't hesitate to let us know, and we'll do our best to accommodate them. We appreciate your feedback and hope you enjoy your time with us!Kind regards Adam Greenway Front Office Manager

8/10 不錯

Mathias Fabian

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nicely located, near Piccadilly Gardens.
於 2024 年 3 月住了 4 晚
Ibis Styles Portland Street 於 2024年3月28日的回應
Thank you very much for your feedback and scores.We look forward to your future staysRegardsibis Styles Portland Street team

10/10 優異

Jamie

於 2024 年 3 月住了 1 晚
Front Office Supervisor 於 2024年4月13日的回應
Good Evening Jamie.Thank you for scoring us 5 out of 5.Kind Regards,Front Office Supervisor.

8/10 不錯

Darren

家人同遊
讚好:整潔度、職員與服務和設施服務
Easy to get concert didn't like no car parking
於 2024 年 3 月住了 1 晚
Front Office Supervisor 於 2024年3月30日的回應
Good Evening Darren,Thank you for scoring us 4 out of 5.We are grateful to hear you found it easy to get to a concert where the hotel location was. Unfortunately, we do apologise about the car park situation as we do not offer any discounted rates with any car parks but we would happily recommend, please in the future; ring the hotel as they are able to provide you with recommendations to help you out!We do hope this has not put you of from choosing to return back to us again.Thank you for choosing to stay with us and we do hope to welcome you again soon!Kind Regards,Front Office Supervisor.

6/10 一般

Edward

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Check in was fast and efficient. Room was really clean. Room 518. Small but thats ok. Heathing/air con very noisy, had to turn off after 20 minutes. Then you could just hear the huge air vent outside. Went on most of night bar about 4 hours. View was awful of other parts of building but hardly in the room so ok. Towels lovely and clean, as was bathroom but one of the shower dispensers has fallen off the wall and left on floor, no big deal. I wouldn't avoid staying again but would avoid rooms around 518 due to vent noise
於 2024 年 3 月住了 1 晚
Front Office Manager 於 2024年3月15日的回應
Dear Edward,Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We are pleased to hear that your check-in experience was fast and efficient, and that you found your room to be clean. Your satisfaction is our priority, and we appreciate your compliments in this regard.However, we apologize for any inconvenience caused by the noise from the heating/air conditioning unit and the large air vent outside your room. Please rest assured that we will look into addressing these issues promptly to ensure a more comfortable stay for our guests in the future.We are sorry to hear about the view from your room and the inconvenience caused by the fallen shower dispenser. We will take immediate steps to rectify these issues and ensure that they do not recur.We are glad to hear that you found the towels and bathroom to be clean. Maintaining cleanliness and hygiene standards is of utmost importance to us, and we are pleased that you recognized our efforts in this regard.We understand your concerns about the noise from the vent, and we appreciate your feedback regarding room 518. We will make a note of your preference to avoid this room in the future.Once again, thank you for bringing these matters to our attention. We value your feedback as it helps us to continually improve our services. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.If there is anything further we can do to assist you or if you have any additional feedback to share, please do not hesitate to contact us directly.Kind regardsAdam GreenwayFront Office Manager

4/10 欠佳

Steven (Islington)

商務旅客
讚好:住宿狀況
不滿:職員與服務
Staff on arrival gave no information at all other than where the lifts were. Nothing about food, breakfast, check out times etc etc Room was very noisy. Walls thin so could heat conversation from neighbours but also really bizarre and loud mechanical noise kept me awake-like there was some kind of heavy machinery like a generator next to my room Bed uncomfortable also Will not stay here ever again
於 2024 年 3 月住了 1 晚
Front Office Manager 於 2024年3月14日的回應
Dear Steven,I apologize for the unsatisfactory experience you encountered during your stay. Your feedback regarding the lack of information provided upon arrival and the noise disturbance in your room is deeply concerning.We strive to ensure that all guests receive comprehensive information upon arrival, including details about dining options, breakfast times, and check-out procedures. It is regrettable that this was not the case during your visit, and I assure you that we will address this issue with our staff to prevent similar incidents in the future.Furthermore, I apologize for the discomfort caused by the noise disturbance in your room. We understand the importance of a peaceful environment for a restful stay and will investigate the source of the mechanical noise to rectify the issue promptly.Regarding the comfort of the bed, we appreciate your feedback and will take it into consideration as we continually strive to enhance the quality of our accommodations.We value your feedback as it helps us identify areas for improvement, and I sincerely apologize for any inconvenience caused. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. If you have any further concerns or would like to discuss your stay in more detail, please do not hesitate to contact us directly.Kind regards Adam GreenwayFront Office Manager

10/10 優異

Leonardo

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was clean and comfortable and the staff very kind and available
於 2024 年 3 月住了 1 晚
Front Office Manager 於 2024年3月13日的回應
Dear Leonard,We're delighted to hear that you had a comfortable stay with us and found our staff to be kind and helpful. Ensuring a clean and comfortable environment for our guests is our top priority, and we're glad we could meet your expectations. If there's anything else we can do to enhance your experience during your next visit, please don't hesitate to let us know. We look forward to welcoming you back again soon!Kind regardsAdam GreenwayFront Office Manager

6/10 一般

Lesley

於 2024 年 3 月住了 1 晚
Ibis Styles Portland Street 於 2024年3月14日的回應
Sorry to hear your stay was not satisfactory.

10/10 優異

Paul

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Front Office Supervisor 於 2024年3月14日的回應
Good Evening Paul,Thank you for scoring us 5 out of 5.We look forward to welcoming you!Kind Regards,Front Office Supervisor.

2/10 很差

John

讚好:整潔度
於 2024 年 3 月住了 1 晚
Front Office Manager 於 2024年3月9日的回應
Dear John,Thank you for taking the time to leave a review. We value all feedback from our guests as it helps us to continuously improve our services. If there are any specific concerns or areas where we can enhance your experience, please don't hesitate to reach out to us directly. We appreciate your patronage and hope to have the opportunity to better serve you in the future.Kind regardsAdam Greenwayfront Office Manager

6/10 一般

Christopher

商務旅客
Room very oddly decoated. Bed comfortable and slept well. Price would be better justified if breakfast included.
於 2024 年 2 月住了 1 晚
Front Office Supervisor 於 2024年2月29日的回應
Good Evening Christopher,We are glad to hear you found the bed comfortable as well as the package on a third party with the room and breakfast included is a lot cheaper than the room itself!We do hope to welcome you again where you will select the package of your next stay.Kind Regards,Front Office Supervisor.

10/10 優異

Birgit

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel, super central location near shops / trams / restaurants. Lovely rooms, nothing fancy just good and clean. And a good selection too at the breakfast buffet
於 2023 年 3 月住了 1 晚
Front Office Manager 於 2024年2月28日的回應
Dear Birgit,Thank you for sharing your experience! We're thrilled to hear that you enjoyed your stay at our hotel, particularly our super central location near shops, trams, and restaurants. We're also glad to hear that you found our rooms to be clean and comfortable. Additionally, we're pleased that you enjoyed the variety and selection at our breakfast buffet. Your satisfaction is our top priority, and we appreciate your positive feedback. If there's anything else we can do to enhance your experience or if you have any further comments, please don't hesitate to let us know. We look forward to welcoming you back on your next visit!Kind regards Adam GreenwayFront Office Manager

8/10 不錯

Dionne

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Near to Piccadilly and the shops
於 2024 年 2 月住了 1 晚
Front Office Manager 於 2024年2月28日的回應
Dear Dionne,Thank you for choosing to stay with us and leaving us a great review.Kind regards Adam GreenwayFront Office Manager

10/10 優異

Sam

於 2024 年 2 月住了 1 晚
Front Office Supervisor 於 2024年3月30日的回應
Good Evening Sam,Thank you for scoring us 5 out of 5.Thank you for choosing to stay with us and we do hope to welcome you again soon!Kind Regards,Front Office Supervisor.

10/10 優異

masako

讚好:整潔度和職員與服務
於 2024 年 2 月住了 1 晚
Front Office Manager 於 2024年2月19日的回應
Dear Masako,Thank you for choosing to stay with us at the Ibis Styles Manchester Hotel and for taking the time to leave us a great review,Kind regards Adam GreenwayFront Office Manager

10/10 優異

Adegboyega

讚好:整潔度
I was late to get to the hotel from Sheffield around 1.00am and still have to check 11am it’s not convenient please
於 2024 年 2 月住了 1 晚
Front Office Supervisor 於 2024年2月21日的回應
Good Evening Adegboyega,Please do not misunderstand this as you are able to check in after midnight or later however, the hotel needs to know in advance!Thank you for scoring us 5 out of 5!Kind Regards,Front Office Supervisor.

8/10 不錯

Andrew

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚
Front Office Manager 於 2024年2月15日的回應
Dear Andrew,Thank you for staying with us at the Ibis Styles Manchester and for taking the time to review your stay. We look forward to hosting you again in the future.Kind regards Adam GreenwayFront Office Manager

8/10 不錯

john

讚好:整潔度、職員與服務和住宿狀況
Handy for main tramline and city centre on doorstep . 5 min walk downhill from piccadily train station
於 2024 年 2 月住了 2 晚
Front Office Supervisor 於 2024年2月15日的回應
Good Evening John,We are glad to hear you found the Ibis Styles Portland Street to be close to the transports you needed to access.Thank you for choosing to stay with us and we do hope to welcome you again!Kind Regards,Front Office Supervisor.

6/10 一般

真實旅客

不滿:職員與服務和客房舒適度
於 2024 年 1 月住了 4 晚
Front Office Supervisor 於 2024年2月14日的回應
Good Evening Anonymous,Thank you for scoring us 6 out of 10!Kind Regards,Front Office Supervisor.

10/10 優異

Roland

於 2024 年 2 月住了 2 晚
Front Office Supervisor 於 2024年2月14日的回應
Good Evening Roland,Thank you for scoring us 10 out of 10!Kind Regards,Front Office Supervisor.

10/10 優異

Luca

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Posizione top, accogliente con possibilità di mangiare o acquistare oggetti di prima necessità all’interno della struttura.
於 2024 年 2 月住了 2 晚
Front Office Manager 於 2024年2月12日的回應
Grazie per il tuo feedback positivo! Siamo felici che tu abbia apprezzato la nostra posizione privilegiata e l'atmosfera accogliente della nostra struttura. Siamo lieti di offrire servizi come la possibilità di mangiare e acquistare oggetti di prima necessità direttamente all'interno dell'hotel per rendere il tuo soggiorno il più comodo possibile. Speriamo di darti il benvenuto di nuovo presto!Cordiali saluti,Adam GreenwayFOMInbox3.9k Total Reviews · Last update: 12.02.2024, 06:02 UTCAll Reviews1-100 of 3.9k ResultsScoreSourceStatusDate7.0GoodDe locatie. De staat van de kamer. Toiletten in de openbare ruimtes erg vies. Ontbijt was zeer summier. Dat was in het verleden nietbooking.com12.02.202410Exceptionalbooking.com12.02.202410Exceptionalbooking.com12.02.20249.0Wonderfulbooking.com11.02.20249.0Wonderfulbooking.com11.02.20246.0Pleasantbook

6/10 一般

Beth

於 2024 年 2 月住了 1 晚
Front Office Manager 於 2024年2月12日的回應
Dear Beth,Thank you for choosing to stay with us in the Ibis Styles Manchester Portland Hotel and for taking the time to leave us a review.Kind regards,Adam GreenwayFront office Manager

8/10 不錯

topi

多人同遊
讚好:職員與服務
Edullinen majoitus keskustasta
Hotelli loistavalla sijainnilla ja hinta-/laatusuhde kunnossa. Huone kelpaa nukkumiseen mainiosti. Olimme viisi yötä ja joka päivä huone siivottiin, vaikkakin tosin yhtenä päivänä oli tainnut tulla siivoojalle kiire kun siivousliinat jäivät huoneeseen, mutta uudet pyyhkeet eivät. No sattuuhan sitä. Futisreissulle ihan hyvä majapaikka.
於 2024 年 1 月住了 2 晚

8/10 不錯

Manu

於 2024 年 2 月住了 3 晚
Front Office Supervisor 於 2024年2月7日的回應
Good Afternoon Manu,Thank you for scoring us 8 out of 10.Kind Regards,Front Office Supervisor.

10/10 優異

Bethan

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Front Office Supervisor 於 2024年2月7日的回應
Good Afternoon Bethan,Thank you for scoring us 10 out of 10.Kind Regards,Front Office Supervisor.

2/10 很差

Kellie

於 2024 年 2 月住了 2 晚
Ibis Styles Portland Street 於 2024年2月7日的回應
Sorry to hear your stay was dissatisfaction.

10/10 優異

真實旅客

讚好:整潔度、職員與服務和住宿狀況
Customer service above and Beyond - but noisy room
We stayed at the IBIS style’s Portland for 1 night due to attending a show at the AO Arena. We chose the hotel because of its close proximity to Manchester Piccadilly, Canal Street, and only a short walk to the arena. We were pleasantly surprised upon check-in at how modern and clean the hotel and room was. Unfortunately, the walls between rooms were not soundproofed so we could hear conversations of the guests next door late into the night, and the air conditioning was alap extremely loud. However, even though we didn’t have the best nights sleep, our stay was turned around by Cindy the front of house manager who went above and beyond to return a very sentimental item to us that we accidentally left behind. Thanks again Cindy!
於 2024 年 1 月住了 1 晚

10/10 優異

Charles

於 2024 年 1 月住了 1 晚
Front Office Supervisor 於 2024年2月7日的回應
Good Afternoon Charles,Thank you for scoring us 5 out of 5.Kind Regards,Front Office Supervisor.

10/10 優異

giovanni

於 2024 年 1 月住了 2 晚
Front Office Supervisor 於 2024年2月7日的回應
Good Afternoon Giovanni,Thank you for scoring us 10 out of 10.Kind Regards,Front Office Supervisor.