Had. To give an average rating for property condition and facilities as it's currently undergoing a lot of reconstruction, so there's scaffolding up, men working in reception and on the scaffolding. Wee bit disconcerting to have labourers directly outside your bedroom window! Would have enjoyed using the spa but the temporary changing room put me off. Plus we had to use a temporary entrance/exit which caused some confusion with the sat nav directions. Thought £25 per day for parking was a bit steep.
Staff were friendly and helpful, at reception and in the bar. In the restaurant at breakfast the lady making the omelettes to order was exceptionally amenable and chatty.
Our room hadn't long been refurbished, so it was immaculate. We did have an issue with the shower being too hot, mentioned it at reception and they sorted it immediately. Appreciated having a fridge in the room too.
Location is good for going to the O2 Apollo and walkable distance to the city centre.