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奧蒂斯 - 馬尼拉 Go 酒店的評價

3 out of 5
奧蒂斯 - 馬尼拉 Go 酒店
Robinsons Otis, 1536 Paz Guazon Street, 831 Zone 90, Paco, Manila, Manila

評價

7.4

不錯

10 分評分,優異;143 則評價中有 33 則" "
8 分評分,不錯;143 則評價中有 52 則" "
6 分評分,一般;143 則評價中有 41 則" "
4 分評分,欠佳;143 則評價中有 10 則" "
2 分評分,很差;143 則評價中有 7 則" "

7.8/10 

整潔度

8.0/10 

職員與服務

8.0/10 

設施服務

7.4/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 1 晚
Go Hotels Otis-Manila 於 2018年12月7日的回應
Thank you for staying with us!

8/10 不錯

Chincheng

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
乾淨,服務員親切
服務不錯,給小費還不好意思拿。
Go Hotels Otis-Manila Team 於 2023年7月1日的回應
Hi, Chincheng. Mabuhay! We deeply appreciate your review and we hope to accommodate you again on your future travels here in Manila :) See you soon!

6/10 一般

wen hsin

讚好:整潔度和職員與服務
一分錢,一分貨。
房價算公道,衛浴乾溼分離,房間雖小,很舒適,唯一的缺點是隔音不好,很容易被噪音干擾,這點希望能改善。
Go Hotels Otis-Manila Team 於 2023年7月1日的回應
Hi, Wen Hsin. Mabuhay! We deeply appreciate your review and we hope to accommodate you again on your future travels here in Manila :) See you soon!

10/10 優異

真實旅客

讚好:職員與服務、住宿狀況和客房舒適度
Location and environment are good.
Everything is good but the air conditioner was out of control. It's too cool.
Go Hotels Otis-Manila Team 於 2023年7月1日的回應
Hi, Valued Guest. Mabuhay! We deeply appreciate your review and we hope to accommodate you again on your future travels here in Manila :) See you soon!

4/10 欠佳

真實旅客

讚好:職員與服務和客房舒適度
不滿:整潔度和住宿狀況
Go Hotels Otis-Manila Team 於 2023年7月1日的回應
Hi, Valued Guest. Mabuhay! We deeply appreciate your review and we hope to accommodate you again on your future travels here in Manila :) See you soon!

10/10 優異

CHIHCHIA

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
小巧清潔的商務旅館,推薦!
小巧清潔的商務旅館,推薦!
Go Hotels Otis-Manila Team 於 2023年7月1日的回應
Hi, Chihchia. Mabuhay! We deeply appreciate your review and we hope to accommodate you again on your future travels here in Manila :) See you soon!

6/10 一般

真實旅客

讚好:整潔度、職員與服務和客房舒適度
不滿:住宿狀況
location
too far away, not convenient, need to take motobike to un
Go Hotels Otis-Manila Team 於 2023年7月1日的回應
Hi, Valued Guest. We deeply apologize that you were dissatisfied with your last stay with us. Please know that your experience will serve as a motivation for us to further improve and rest assured that your sentiments will be heard.

6/10 一般

真實旅客

不滿:整潔度和客房舒適度
No wi-fi in rooms
No wifi in rooms, and the connection in the lobby is very bad,too. It is inconvenient to those who really need internet.
Go Hotels Otis-Manila Team 於 2023年7月1日的回應
Hi, Valued Guest. We deeply apologize that you were dissatisfied with your last stay with us. Please know that your experience will serve as a motivation for us to further improve and rest assured that your sentiments will be heard.

10/10 優異

JIANFEN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Go Hotels Otis-Manila Team 於 2023年7月1日的回應
Hi, Valued Guest. Mabuhay! We deeply appreciate your review and we hope to accommodate you again on your future travels here in Manila :) See you soon!

10/10 優異

MEIXIN (珠海)

讚好:整潔度、職員與服務和住宿狀況
酒店位置很好隔壁就是超市个很多吃东西的地方,房间没有窗户比较闷
Go Hotels Otis-Manila Team 於 2023年7月1日的回應
Hi, Valued Guest. Mabuhay! We deeply appreciate your review and we hope to accommodate you again on your future travels here in Manila :) See you soon!

6/10 一般

真實旅客

a budget choice
普普通通。以十分優惠的價格入住,所以還算是滿意。需注意這裡交通並不方便,因為離市區遠,有時會被計程車拒載。如果只是臨時過夜的話可以考慮,隔壁的Robinson超市很方便採買
Go Hotels Otis-Manila Team 於 2023年7月1日的回應
Hi, Valued Guest . Mabuhay! We deeply appreciate your review and we hope to accommodate you again on your future travels here in Manila :) See you soon!

8/10 不錯

yi chan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Go Hotels Otis-Manila Team 於 2023年7月1日的回應
Hi, Valued Guest. Mabuhay! We deeply appreciate your review and we hope to accommodate you again on your future travels here in Manila :) See you soon!

6/10 一般

真實旅客

讚好:整潔度和客房舒適度
nice bed
飯店住的舒服但有點遠.
Go Hotels Otis-Manila Team 於 2023年7月1日的回應
Hi, Valued Guest. Mabuhay! We deeply appreciate your review and we hope to accommodate you again on your future travels here in Manila :) See you soon!

8/10 不錯

Raven Marie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I like how comfortable our stay in Go Hotels - Otis was. I spent most days inside our room reading my kindle, dancing, and sleeping coz my partner had work; truly felt like a home away from home.
於 2023 年 12 月住了 4 晚
Go Hotels Otis-Manila Team 於 2024年1月4日的回應
Mabuhay! Hi, Raven Marie! We are glad that you enjoyed your stay with us. Thank you for leaving your thoughts about your stay and we hope to see you again, doon. :DRegards,

6/10 一般

Sam

讚好:職員與服務
No food and beverage breakfast from hotel site not available .
於 2023 年 12 月住了 4 晚
Go Hotels Otis-Manila Team 於 2023年12月24日的回應
Hi, Sam. Mabuhay! Thank you so much for leaving a review. Unfortunately, we do not have an in house food and beverage department but we do offer breakfast from our partner cafe, Cafe Summit. You may opt to avail our breakfast at the front desk and we also have a merchandise wherein snacks and beverages are available. Hoping to see you again, soon! :DRegards,

8/10 不錯

Vilasinee

於 2023 年 12 月住了 3 晚
Go Hotels Otis-Manila Team 於 2023年12月17日的回應
Hi, Vilasinee! Mabuhay! Thank you so much for your rating! We deeply appreciate it. Hope you'll check-in with us again soon! :DRegards,

6/10 一般

Ruel

不滿:住宿狀況
Need to maintain
shower head is broken, A/C temp can not be adjusted. Towels were crisp, clean and new
於 2023 年 11 月住了 1 晚
Go Hotels Otis-Manila Team 於 2023年12月7日的回應
Mabuhay! Hi, Ruel. Thank you for sharing your feedback during your recent stay at our hotel. We're extremely sorry that you had to face such difficulties. Nevertheless, rest assured that your concerns were relayed to the concerned department and your sentiments are heard. Again, we thank you for the feedback given as this would only help us improve the level of our service. We hope to see you again! :)Regards,

10/10 優異

Joel

於 2023 年 11 月住了 1 晚
Go Hotels Otis-Manila Team 於 2023年12月20日的回應
Mabuhay! Hi, Joel. Thank you so much for your rating! We deeply appreciate it. Hope you'll check-in with us again soon! :DRegards,

8/10 不錯

Kim Edrine

讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is clean. From lobby to the common area and the room, it's clean. The staffs (guards, receptionist, maintenance) are welcoming. Having a guard roaming around makes me feel safe. It would be lovely if there are windows in the room. Also, it would be nice if there is a complimentary slipper. 😊
於 2023 年 11 月住了 2 晚
Go Hotels Otis-Manila Team 於 2023年11月16日的回應
Mabuhay! Hi, Kim! Thank you for taking your time to give us a wonderful review. :) Unfortunately, we only have limited rooms that have windows but as much as possible we always make sure we can provide all of your requests and/or needs. We hope to accommodate you again soon! :DRegards,

10/10 優異

Joel

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 4 晚
Go Hotels Otis-Manila Team 於 2023年10月22日的回應
Hi, Joel! Mabuhay! Thank you so much for your rating. We deeply appreciate it. Hope you'll check-in with us again soon! :)Regards,

10/10 優異

Paul

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel and overall stay, minor issues
Overall, this hotel is good. I can tell prospective travellers that there are absolutely no roaches or any problems with cleanliness. The hotel overall is good with a friendly staff. The only issue is to be aware of are, there are a lot of very young clients here, so the hallways can be a little crowded or noisy at night, along with rowdy clients coming in from nightlife activities. The set up of the hotel looks like college campus and there are usually people in the hallways on the laptops or eating as I think that this hotel has zero tolerance policy for eating inside rooms. Also, the Wi-Fi procedure for signing on is cumbersome as we had to get assistance two or three times for them to reset some sort of password or assistance with signing in because the signing credentials are not working and the front desk was friendly, but I actually had to do some of the procedures for us, resetting some of the password or username. Overall, I would say that there are no issues as far as Roaches which could be common in Philippines. I would recommend this hotel. There are no concerns with roaches or cleanliness. If you don’t mind seeing a lot of kids which is a hit and miss situation that I recommend, also this is connected to a mall with limited stores and restaurant options, but not really on our neighbourhood Street where you can walk to stuff
於 2023 年 10 月住了 2 晚
Go Hotels Otis-Manila Team 於 2023年10月16日的回應
Hi, Paul. Mabuhay! We are ecstatic to hear from you! Thank you very much for commending our staffs. :D We pride ourseleves in providing great customer service and we're glad that we delivered it to you. Our hallways can sometimes be noisy since other families and friends would gather there to enjoy each other's company. But then again, thank you so much for leaving us such a very thought-out and informative feedback. We hope to accommodate you again on yout future travels here in Manila. :DRegards,

8/10 不錯

Elorde (Lake havasu city)

家人同遊
讚好:整潔度和職員與服務
Bath soap not provided and towels too old
於 2023 年 10 月住了 1 晚
Go Hotels Otis-Manila Team 於 2023年10月9日的回應
Hi, Elorde! We apologize for not being able to give you a much more satisfactory experience with your last stay with us. As part of our Go Green initiatives, our rooms already have 3-in-1 soap, shampoo, and conditioner and hand soap dispensers installed instead of single use bath soaps to reduce our plastic wastes. But we do have available merchandise for additional toiletries that you may need at the front desk. Nonetheless, please don't hesitate to approach our team for we would be more than delighted to assist you if you would have reoccurring concerns on your next stay with us :) We hope to accommodate you again soon!Regards,

8/10 不錯

Randy

讚好:職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Go Hotels Otis-Manila Team 於 2023年9月24日的回應
Hi,Randy. Mabuhay! We deeply appreciate your review and we hope to accommodate you again on your future travels here in Manila :) See you soon! Regards,

10/10 優異

Anna Eleanor (Costa Mesa)

家人同遊
讚好:整潔度、設施服務和住宿狀況
Very satisfied and returning again
於 2023 年 8 月住了 4 晚
Go Hotels Otis-Manila Team 於 2023年8月25日的回應
Hi, Anna Eleanor. Mabuhay! We are delighted to hear that you enjoyed your stay with us so much. It is very satisfying for us to hear such positive feedback from you. Our team can't wait to welcome you on your next stay! Regards,

10/10 優異

Randy

於 2023 年 7 月住了 1 晚
Go Hotels Otis-Manila Team 於 2023年8月4日的回應
Hi, Randy! Mabuhay! Thank you for your review. :D We really appreciate it and we hope to accommodate you again. :)Regards,

8/10 不錯

Singh

於 2023 年 7 月住了 1 晚
Go Hotels Otis-Manila Team 於 2023年7月29日的回應
Hi, Singh! Mabuhay! Thank you so much for taking your time to leave a review for us. We hope to accommodate you again, soon. Salamat po!Regards,

4/10 欠佳

MELLANY

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
No basic hygiene kit available. Staff not accommodating
於 2022 年 11 月住了 1 晚
Sharina 於 2022年12月8日的回應
Hi, Mellany! We deeply apologize that you were dissatisfied with your last stay with us. Our rooms already have 3-in-1 soap, shampoo, and conditioner and hand soap dispensers installed and we have available merchandise for additional toiletries that you may need. Nonetheless, please don't hesitate to approach our team for we would be more than delighted to assist you if you would have reoccurring concerns on your next stay with us :) Please know that your experience will serve as a motivation for us to further improve and rest assured that your sentiments will be heard. We hope to accommodate you again soon!Regards, Go Hotels Otis-Manila Team

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 1 晚
Go Hotels Otis-Manila Team 於 2023年7月1日的回應
Hi, Valued Guest. Mabuhay! We deeply appreciate your review and we hope to accommodate you again on your future travels here in Manila :) See you soon!

8/10 不錯

Rosa

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 21 晚
Nikki 於 2020年2月18日的回應
Hi Rosa! thank you so much for your rating! We deeply appreciate it. Hope you'll check-in with us again soon! Thank you from Go Hotels Otis-Manila!

6/10 一般

David

讚好:整潔度、職員與服務和客房舒適度
It’s Ok . Nothing special.
It don’t feel like a Hotel. Hotel is all on the 5th floor. My room didn’t have a window. Talking in the hallways carries into your room . My room had no hot water for shower. Other than that. Staff was really friendly & helpful. Room is good and clean. Location is ok .
於 2020 年 1 月住了 1 晚
Pat 於 2020年2月6日的回應
Hi David! We apologize for the inconvenience that you've had experienced but unfortunately since our rooms that have windows are limited we can only provide it if you make a request and if there is an available one at the time. As for the hot shower, it sometimes take a minute or so for it to heat up and our hallways can sometimes be noisy since other families and friends would gather there to enjoy each other's company. Nonetheless, please don't hesitate to approach our team for we would be more than delighted to assist you if you would have reoccurring concerns on your next stay with us :) We hope to accommodate you again soon! Regards, Go Hotels Otis-Manila Team

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
People are helpful and pleasant. we enjoyed pit stayed.
於 2020 年 1 月住了 5 晚
Pat 於 2020年2月6日的回應
Hi! We are grateful that you've taken time on giving us such a wonderful review! :D Our team always ensure that we can assist and be of help to our valued guests as much as possible and we are glad to know that we were able to provide you with such :) We look forward onto accommodating you again soon! Regards, Go Hotels Otis-Manila Team

8/10 不錯

Ine

於 2020 年 1 月住了 1 晚
Go Hotels Otis-Manila Team 於 2023年7月1日的回應
Hi, Ine. Mabuhay! We deeply appreciate your review and we hope to accommodate you again on your future travels here in Manila :) See you soon!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Everything was great, except the overnight parking situation!
於 2019 年 11 月住了 5 晚
Pat 於 2019年12月22日的回應
We apologize for the inconvenience that you had experienced and we are pleased to inform you that we are currently dealing with the matter and continually coordinating with the ProParking management so that our guests would no longer experience such incidents and so that we can provide you with an overall relaxing and convenient stay. We still hope to accommodate you again soon! Regards, Go Hotels Otis-Manila Team

10/10 優異

Princess Dianne

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚
Nikki 於 2019年12月15日的回應
Hi Princess, We are delighted to hear that you enjoyed your stay with us so much. It is very satisfying for us to hear such positive feedback from you. Our team can't wait to welcome you on your next stay! Regards, Go Hotels Otis-Manila Team

8/10 不錯

EDEN

於 2019 年 11 月住了 1 晚
Go Hotels Otis-Manila Team 於 2023年7月1日的回應
Hi, Eden. Mabuhay! We deeply appreciate your review and we hope to accommodate you again on your future travels here in Manila :) See you soon!

8/10 不錯

真實旅客

商務旅客
讚好:整潔度和職員與服務
within the mall area..people are accommodating...
於 2019 年 11 月住了 1 晚
Pat 於 2019年11月30日的回應
Thank you so much for taking time on leaving us your thoughts regarding your stay with us and we are ecstatic to know that you had a delightful experience :) We look forward onto accommodating you on your future travels here in Manila! See you soon! :D Regards, Go Hotels Otis-Manila Team

10/10 優異

Jocelyn

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Friendly staff and comfy bed. Good for overnight stay. So many students in the area so a little bit noisy. They’re all up early in the morning and you could hear the noise.
於 2019 年 11 月住了 1 晚
Pat 於 2019年11月10日的回應
Hi Jocelyn! We're ecstatic to know that you had enjoyed your stay with us and we deeply appreciate you taking time on giving us such a wonderful review. We apologize that you've had experienced a bit of an inconvenience but we'll make sure that your next stay with us will be much more peaceful and relaxing so you and your family can have a much more pleasant and comfortable experience :) We hope to accommodate you soon! :D

10/10 優異

Alana

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great value for what you pay
I had a very late check-in but none the less was greeted with very warm accommodation at the front desk. Very comfortable bed and a very deep sleep I had. I have stayed here four visits and already stay here on my first few nights after I've reached manila.
於 2019 年 9 月住了 1 晚
Nikki 於 2019年10月2日的回應
Hi Alana! Thank you for your great review! We'll continue on making your every stay a delightful one as much as possible. Hope you'll check in with us again soon! Regards, Go Hotels Otis Team

2/10 很差

真實旅客

親子同遊
不滿:整潔度、職員與服務和住宿狀況
Rubbish poor hygiene poor decoration and unhelpful staff will never stay there again
於 2019 年 8 月住了 1 晚
Pat 於 2019年8月17日的回應
Hi Ma'am/ Sir! We deeply apologize if your last stay with us was anything but convenient and pleasant; may you further elaborate to us what you've had experienced during your stay so that we may understand the root or cause of your displeasing experience and so that we may avoid such incident from ever reoccurring. Regards, Go Hotels Otis-Manila Team

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 6 月住了 7 晚
Pat 於 2019年7月13日的回應
We deeply appreciate your review and we hope to accommodate you again on your future travels here in Manila :) See you soon! :D Regards, Go Hotels Otis-Manila Team

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 2 晚
Pat 於 2019年7月13日的回應
We deeply appreciate your review and we hope to accommodate you again on your future travels here in Manila :) See you soon! :D Regards, Go Hotels Otis-Manila Team

8/10 不錯

真實旅客

於 2019 年 6 月住了 3 晚
Pat 於 2019年7月13日的回應
We deeply appreciate your review and we hope to accommodate you again on your future travels here in Manila :) See you soon! :D Regards, Go Hotels Otis-Manila Team

2/10 很差

真實旅客

伴侶同遊
不滿:整潔度
Nothing, too small like a dolls house. Never stay again.
於 2019 年 6 月住了 1 晚
Pat 於 2019年6月14日的回應
We apologize for the inconvenience that you had during your stay Ma'am/Sir but all our rooms are only standard type with only a maximum capacity of two adults and one child. We always try to compensate for the features that we lack, compared to other hotels, through the excellent service that our staffs continually provide. We hope you'll give us another chance and we'll definitely do our best to make your stay an awesome one :). Regards, Go Hotels Otis-Manila Team

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and tidy
於 2019 年 5 月住了 1 晚
Pat 於 2019年5月31日的回應
Hey there! Thank you so much for commending our Housekeeping Team's effort on making your rooms squeaky clean :D Hope you'll check in again with us soon! :) Regards, Go Hotels Otis-Manila Team

6/10 一般

真實旅客

讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
Nice clean cheap horrible locations the area is very rough wouldant go out at night
於 2019 年 4 月住了 14 晚
Pat 於 2019年5月15日的回應
Thank you for your feedback! :) We would love to have you again as our valued guest on your next travels here in Manila. Hope to see you soon! Regards, Go Hotels Otis-Manila

10/10 優異

Jacqueline

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 1 晚
Go Hotels Otis-Manila Team 於 2023年7月1日的回應
Hi, Jacqueline. mabuhay! Thank you for your great review. We'll continue on making your every stay a delightful one as much as possible. Hope you'll check in with us again soon!

2/10 很差

真實旅客

不滿:整潔度和住宿狀況
THE TOILET SHOWER ROOM WAS BLOCKED. 1ST ROOM THEY GAVE ME THE BED IS NOT READY YET VERY DIS ORGANIZE
於 2019 年 4 月住了 1 晚
Go Hotels Otis-Manila Team 於 2023年7月1日的回應
Hi, Valued Guest. We deeply apologize that you were dissatisfied with your last stay with us. Please know that your experience will serve as a motivation for us to further improve and rest assured that your sentiments will be heard.

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務和住宿狀況
設備も綺麗で、スタッフの方もとても親切でした。 また、周辺へ行く時はリピートしたいです。
於 2019 年 3 月住了 5 晚
Pat 於 2019年4月10日的回應
Thank you for giving us such a wonderful review! Your feedback means a lot to us and we're glad that you've had enjoyed your stay. Hope you'll check in with us again soon! Regards, Go Hotels Otis Team 素晴らしいレビューをいただきありがとうございます。あなたのフィードバックは私たちにとって大きな意味があり、私たちはあなたがあなたの滞在を楽しんだことをうれしく思います。また近いうちにチェックインしてください。 よろしく、 Go Hotelsオーティスチーム

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and comfortable
於 2019 年 3 月住了 1 晚
Pat 於 2019年3月31日的回應
Thank you for your great review! We'll continue on making your every stay a delightful one as much as possible. Hope you'll check in with us again soon! Regards, Go Hotels Otis Team

6/10 一般

真實旅客

讚好:職員與服務
於 2019 年 2 月住了 8 晚
Go Hotels Otis-Manila Team 於 2023年7月1日的回應
Hi, Valued Guest. Mabuhay! We deeply apologize that you were dissatisfied with your last stay with us. Please know that your experience will serve as a motivation for us to further improve.