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凱悅馬尼拉城市之夢酒店的評價

5 out of 5
凱悅馬尼拉城市之夢酒店
Belle Avenue, Entertainment City, Parañaque, Manila

評價

9.0

卓越

10 分評分，優異；1002 則評價中有 632 則" "
8 分評分，不錯；1002 則評價中有 246 則" "
6 分評分，一般；1002 則評價中有 74 則" "
4 分評分，欠佳；1002 則評價中有 26 則" "
2 分評分，很差；1002 則評價中有 24 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

9.0/10 

設施服務

9.0/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

keh-jian

於 2023 年 8 月住了 1 晚

10/10 優異

chi fai

於 2023 年 4 月住了 1 晚

10/10 優異

chi fai

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚

10/10 優異

Shun Wing

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
near to airporft
於 2023 年 2 月住了 1 晚

8/10 不錯

CHIH MING

多人同遊
讚好：職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚

8/10 不錯

Tsz Yan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
位置方便, 房間不過不失
位置方便, 房間不過不失, 早餐很好, 建議訂包早餐的
於 2019 年 6 月住了 1 晚
Jose 於 2019年6月22日的回應
Thank you for your kind rating and comments. We look forward to welcoming you back, an opportunity to show that we understand you and your expectations better.

8/10 不錯

Tsz Yan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everything is good
everything is good, especially the breakfast, it is highly recommended. However, the room is not very outstanding
於 2019 年 6 月住了 2 晚
Jose 於 2019年6月22日的回應
Thank you for your kind rating and comments about our breakfast service and our room accommodations. We look forward to welcoming you back, an opportunity to show that we understand you and your expectations better.

10/10 優異

Yu wen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 1 晚
Jose 於 2019年1月16日的回應
Thank you very much for your kind rating. We look forward to welcoming you back, an opportunity to show that we understand you and your expectations better.

8/10 不錯

Shui sing

Not many restaurants in hotel
Room too small
於 2018 年 9 月住了 2 晚
Jose 於 2018年9月19日的回應
Thank you for your kind rating and comments. We hope to welcome you back to show that we understand your expectations better.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing experience
Great hotel with family friendly facilities, e.g. a playhouse, pools. Many restaurants with different cuisines on UG floor, reasonable priced and excellent services. Shuttle bus service to the Mall of Asia. Will definitely recommend this hotel to friends and family.
於 2018 年 8 月住了 4 晚
Jose 於 2018年8月9日的回應
Thank you very much for your kind rating and comments. We look forward to welcoming you back, an opportunity to show that we understand you and your expectations better.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great time in Manila
Good stay with nice casino & restaurant. Limited shops nearby.
於 2018 年 5 月住了 1 晚
Jose 於 2018年6月4日的回應
Thank you very much for your kind rating and comments. We look forward to welcoming you back, an opportunity to show that we understand you and your expectations better.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
First time to Manila
Good stay with clean hotel, nice service, good casino and restaurants. A bit quiet nearby the hotel.
於 2018 年 5 月住了 1 晚
Jose 於 2018年5月30日的回應
Thank you very much for your kind rating and comments. We look forward to welcoming you back, an opportunity to show that we understand you and your expectations better.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
First time to Manila
Nice hotel, clean & comfortable. Good service, but not many things around the hotel area.
於 2018 年 5 月住了 2 晚
Jose 於 2018年5月30日的回應
Thank you very much for your kind rating and comments. We look forward to welcoming you back, an opportunity to show that we understand you and your expectations better.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Jose 於 2018年4月10日的回應
Thank you for letting us know. We work hard to understand our guests and their expectations. We look forward to welcoming you back.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 2 月住了 1 晚
Jose 於 2018年3月2日的回應
Thank you for your kind rating. We look forward to welcoming you back.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
交通方便
賭城區地段佳,機場車程10分鐘內.
於 2018 年 1 月住了 3 晚
Jose 於 2018年3月6日的回應
Thank you very much for your kind rating and comments. We look forward to welcoming you back, an opportunity to show that we understand you and your expectations better.

10/10 優異

Chau Yin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
全是很滿意
於 2017 年 12 月住了 2 晚
Thank you very much for your kind rating.

8/10 不錯

LINGFENG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
沒有接駁車……
離機場很近，但是沒有接駁車。 中規中矩的賭場飯店，房間很不錯…… 價錢稍為高……
於 2017 年 7 月住了 1 晚

8/10 不錯

Rachel

讚好：整潔度、職員與服務和住宿狀況
Wonderful pool
於 2024 年 4 月住了 1 晚

10/10 優異

James

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice staff
於 2024 年 3 月住了 1 晚

10/10 優異

Miraquel

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 7 晚

10/10 優異

Monique

家人同遊, 伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Enjoy my stay! The deluxe room was super spacious and I love the complimentary mini bar item! Loved the convenience of the restaurants and shopping on site plus the mall is across the street, easy to walk to with more restaurants and shopping options! Staff was very friendly! And the casino was fun! Enjoy it! I will definitely return!
於 2024 年 4 月住了 1 晚

10/10 優異

MASAHIDE

讚好：整潔度、職員與服務、設施服務和住宿狀況
空港から近く朝夕の大渋滞を回避してホテルまでいけます。隣接するショッピングモールや有名レストラン、そしてカジノ。昔からの繁華街にも車で近く。滞在するには良いホテルです。
於 2024 年 4 月住了 2 晚

10/10 優異

Maria

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean
於 2024 年 4 月住了 4 晚

10/10 優異

Martin (Botanic Ridge)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Rozita

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
They had a great service and all staff were awesome too. 😊
於 2024 年 4 月住了 2 晚

10/10 優異

Nigel (San Clemente)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed here many times and it is always wonderful! The staff make the difference but the whole hotel and the setting in City of Dreams is fantastic. I cannot say enough good things about the kindness and attentiveness of the staff - especially the whole staff of the lounge and Ms Melody in particular.
於 2024 年 4 月住了 1 晚
Steve Sasso 於 2024年4月15日的回應
Warm greetings from all of us at Hyatt Regency, City of Dreams Manila.What a delight to read about your recent stay with us! We are happy to note that your stay has been excellent. Our associates, particularly Melody, will be happy that their efforts at providing quality service did not go unnoticed.Thanks for sharing about the details of your stay, notedly about your Regency Club Lounge experience.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 優異

Justin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing
於 2024 年 4 月住了 2 晚
Steve Sasso 於 2024年4月15日的回應
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for your positive ratings. We are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 優異

Teofilo

於 2024 年 4 月住了 3 晚

10/10 優異

Mary Ann (Pomona)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love their rooms.
於 2024 年 4 月住了 5 晚

10/10 優異

Emily (Los Angeles)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great property. Great check-in staff. Convenient location.
於 2024 年 3 月住了 1 晚
Steve Sasso 於 2024年4月15日的回應
Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

8/10 不錯

EMILIE

於 2024 年 1 月住了 1 晚

8/10 不錯

Filmer Catalino V

讚好：整潔度和職員與服務
於 2024 年 3 月住了 1 晚

10/10 優異

Michelle

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

8/10 不錯

Derek

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
City of dreaMs parking garage so far. Wiss had its own parking otherwise great place to stay
於 2024 年 3 月住了 1 晚
Steve Sasso 於 2024年4月15日的回應
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for taking the time to share your most recent experience during your stay with us. While the carpark building is the only parking facility shared by the entire City of Dreams complex, a complimentary shuttle service may be availed at the ground level for guests’ convenience. Again, thank you for your ratings, your positive feedback will definitely help us further improve the quality of our product and services.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 優異

Virginia (Martinsville)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Clean and looks new and very convenient to store and restaurant.
於 2024 年 3 月住了 2 晚
Steve Sasso 於 2024年4月15日的回應
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for your positive ratings. We are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 優異

Lauren

讚好：整潔度、職員與服務、設施服務和住宿狀況
Awesome staff and service
於 2024 年 3 月住了 1 晚
Steve Sasso 於 2024年4月15日的回應
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests.Thank you for mentioning the service our associates have given. They will be happy to know that their efforts did not go unnoticed.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 優異

Solito

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean nice staff
於 2024 年 3 月住了 4 晚
Steve Sasso 於 2024年4月15日的回應
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests.Thank you for mentioning the service our associates have given. They will be happy to know that their efforts did not go unnoticed.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 優異

MARY ANN (CERRITOS)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It feels so homey, exceptional place to unwind
於 2024 年 3 月住了 1 晚
Steve Sasso 於 2024年4月15日的回應
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for your positive ratings, we are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

6/10 一般

Phoebe

於 2024 年 2 月住了 4 晚

8/10 不錯

Evalyn

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Accessibility to restaurants and shopping.
於 2024 年 1 月住了 1 晚
Steve Sasso 於 2024年4月15日的回應
Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

8/10 不錯

Cynthia A.

讚好：職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

8/10 不錯

masami

満足して帰宅できました
於 2024 年 3 月住了 5 晚
Steve Sasso 於 2024年4月15日的回應
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for your positive ratings, we are very much delighted by these.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 優異

Rommelito

於 2024 年 3 月住了 1 晚

10/10 優異

Eric

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚

10/10 優異

Rey (La Habra)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff!
於 2024 年 3 月住了 1 晚
Steve Sasso 於 2024年3月9日的回應
Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your commendations regarding the associates and their level of service. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for.We are definitely looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 優異

MARY ANN (CERRITOS)

讚好：整潔度、職員與服務和住宿狀況
Staff are respectful, facility is clean and fragrant. Excellent housekeeping. Will come back again.
於 2024 年 2 月住了 5 晚
Steve Sasso 於 2024年3月9日的回應
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests.Thank you for mentioning the service our associates have given. They will be happy to know that their efforts did not go unnoticed.Again, we appreciate your kind words and feedback and we are looking forward to welcoming you again on your next Manila visit.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 優異

Tohru

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
最高です。
於 2024 年 2 月住了 1 晚
Steve Sasso 於 2024年3月9日的回應
Warm greetings from Hyatt Regency, City of Dreams Manila.Thank you very much for your review and feedback regarding your most recent stay with us. We are glad that you had a great time while you were staying with us.Thank you for commending the hotel. We are very much delighted by your feedback.We are certainly looking forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

10/10 優異

James

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
We stayed as part of the club package and service was great
於 2024 年 3 月住了 1 晚
Steve Sasso 於 2024年3月2日的回應
Warm greetings from Hyatt Regency Manila, City of Dreams!Thank you very much for taking the time to share your experience during your stay with us. It is a delight to hear that you had wonderful time together here at Hyatt.I look forward to welcoming you on your next visit.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams

8/10 不錯

Myrna

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
awesome!
於 2024 年 2 月住了 1 晚
Steve Sasso 於 2024年3月2日的回應
Warm greetings from HYATT City of Dreams Manila!We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your feedback and positive ratings, your response will definitely help us further improve the quality of our product and services.We look forward to welcoming you again soon.Sincerely,Steve SassoDirector, Hotel OperationsCity of Dreams