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馬尼拉喜悅諾斯塔爾格套房酒店 - 雅高酒店集團的評價

4.5 out of 5
馬尼拉喜悅諾斯塔爾格套房酒店 - 雅高酒店集團
17 ADB Avenue Ortigas Center, (Topaz Road Entrance), Pasig, Manila

評價

8.8

優異

10 分評分，優異；443 則評價中有 258 則" "
8 分評分，不錯；443 則評價中有 138 則" "
6 分評分，一般；443 則評價中有 20 則" "
4 分評分，欠佳；443 則評價中有 11 則" "
2 分評分，很差；443 則評價中有 16 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.2/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

ShunHsiang

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
this is recommended for safe and luxury trip
1.location is pretty convenient. around 5-10 mins to SM mage mall by walk. 2.room is so clean. they take it very professional. 3.facilities in gym are very various and fulfill my need in excercise. 4.breakfast is good but so so. 5.dinner in lounge is affordable and very convenient for biz tourist if they are back late. In general this is a very good hotel in Manila metro. and good for business trip.
於 2017 年 6 月住了 12 晚
Dear Mr. ShunHsiang, Thank you for taking the time to give feedback regarding your recent stay with us. It is such a pleasure to read about the wonderful service that our guests have received. We are all delighted to read about your positive experience! Once again, thank you and we look forward to welcoming you back at the Oakwood Premier Joy~Nostalg Center Manila! Best regards, EC

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Dear Guest, Thank you for taking the time to rate our hotel. This is very much appreciated.

10/10 優異

ShaLi (新北市)

讚好：職員與服務、住宿狀況和客房舒適度
適合全家或者二夫妻住宿4～5天以上
有双人大床及二张床的房间，二张床的空间感觉大些。但都是有包含厨房设备，含刀具、各式杯子、冰箱、洗衣机等。浴室内有很多衣柜鞋柜。对面有Podium mall， 隔壁有星巴克，后面有Wendy s 早餐。走路8分钟左右到Robinson mall。
Dear Guest, Your comments are very much appreciated. Thank you and we hope to see you again in the near future. Sonny Delos Santos Front Office Manager

10/10 優異

Zohan (Taipei)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
nice
Decent room service with reasonable price except breakfast Big window with great view Friendly staffs
Rey 於 2016年10月22日的回應
Dear Guest, Thank you for taking time out to post a review of your stay with us. Rest assured that we passed on the points you raised to the concerned departments for action. We appreciate the excellent rating you gave us. We look forward to welcome you back on your next visit.

8/10 不錯

ANGMAN (台灣南投)

讚好：職員與服務、住宿狀況和客房舒適度
方便舒適
市中心非常方便，離開會地點走路3分鐘，到羅賓遜精品購物中心走路5分鐘，到SM 超級購物中心走路10分鐘路程。 這次是住四人雙房附廚房客廳，真是非常方便!買了很多食物，可以自己簡單煮! 飯店早餐超好吃，一定要試試!
General Manager 於 2016年11月8日的回應
Dear Guest, Thank you for taking time out to send a feedback of your stay experience with us. We are glad to know that you enjoyed your stay. We look forward to welcome you back on your next visit.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很舒適的旅館
非常舒適 水壓很大 服務人員很親切 還能兩點check out
General Manager 於 2016年11月8日的回應
Dear Guest, Thank you for taking time out to send a feedback of your stay experience with us. We are glad to know that you enjoyed your stay. We look forward to welcome you back on your next visit.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good price
Worthwhille
General Manager 於 2016年11月8日的回應
Dear Guest, Thank you for taking time out to send a feedback of your stay experience with us. We are glad to know that you enjoyed your stay. We look forward to welcome you back on your next visit.

10/10 優異

WING SUM (HK)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good Value
Good breakfast buffet, nice and clean. Friendly staff Good value
General Manager 於 2016年11月12日的回應
Dear Guest, Thank you for taking time out to send a feedback of your stay experience with us. We are glad to know that you enjoyed your stay. We look forward to welcome you back on your next visit.

10/10 優異

Johnson (Taipei)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
適合像家的飯店
房間內像家該有的設備都有,十分的方便..適合出差的商務人士以及家庭出遊所住宿的地方,房間的乾淨度十分良好,而且安全措施做得十分好,處處都需要房卡,而且進飯店也有很好的安檢,讓你可以安心住宿的飯店.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Studio room
I found that the similar sized table is used in all Oakwood Studio rooms in Manila, Beijing etc, but it is a bit too big compared to the size of the living room area. There is no place to put my suitcase...

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
got upgraded to a suite, very nice.
Very good, much better than nearby hotels with similar price.

10/10 優異

Justin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff, Excellent experience
於 2024 年 4 月住了 4 晚
-Rajino 於 2024年4月10日的回應
Dear Justin,We're sincerely grateful for your kind words and for choosing our establishment. It's an honor to know that we met your expectations, and we hope to have the opportunity to welcome you back in the future.See you!Rajino F. SantosFront Office Manager

8/10 不錯

Rebecca

讚好：整潔度、職員與服務、設施服務和住宿狀況
It is a walking distance to the mall
於 2024 年 1 月住了 3 晚
Rajino 於 2024年2月11日的回應
Dear Rebecca,Thank you very much for taking the time to let us know about your experience. We are glad that you enjoyed your stay and you find our location accessible. We hope to welcome you back soon!Rajino F. SantosFront Office Manager

2/10 很差

Romulo

讚好：整潔度和住宿狀況
不滿：職員與服務
於 2024 年 1 月住了 3 晚
-Rajino 於 2024年5月2日的回應
Dear Mr. Romulo,We're sorry to hear about your experience and thank you for sharing your feedback. We strive to provide exceptional service and would love the opportunity to make it right. We look forward to your return so we can ensure your next stay is nothing short of excellent.Warm Regards,Rajino F. SantosFront Office Manager

10/10 優異

James

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a great stay in an excellent serviced apartment.
於 2023 年 12 月住了 2 晚
Rajino 於 2024年1月22日的回應
Dear James,We can't express how thankful we are for your review. It motivates us to keep providing memorable experiences for all our guests. We hope to have the pleasure of serving you again.Rajino F. SantosFront Office Manager

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Our place for special occasions
Great experience as always. Check-in and check-out were both a breeze. Prompt response on requests. Joy Nostalg is where we celebrate special occasions, since we can be with our furboys. We will definitely be back there.
於 2023 年 12 月住了 3 晚
Rajino 於 2024年1月22日的回應
Dear Anonymous,We're truly grateful for your review and for highlighting the aspects you enjoyed during your stay. It's a pleasure to have been of service to you, and we hope to see you and your fur babies again soon!Rajino F. SantosFront Office Manager

10/10 優異

Gerardo

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was accomodatng and suit very confortable,
於 2023 年 12 月住了 3 晚
Rajino 於 2024年1月22日的回應
Dear Gerardo,We're sincerely grateful for your kind words and for choosing our establishment. It's an honor to know that we met your expectations, and we hope to have the opportunity to welcome you back in the future.Rajino F. SantosFront Office Manager

10/10 優異

Agapito

於 2023 年 12 月住了 5 晚
Rajino 於 2024年1月22日的回應
Dear Agapito,Your review is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

10/10 優異

URBAN NEST

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Rajino 於 2024年1月22日的回應
Dear URBAN NEST,Thank you for your review and for choosing our establishment. We're thrilled to have been a part of your journey and are grateful for the opportunity to serve you.Rajino F. SantosFront Office Manager

10/10 優異

Duncan

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A Gem
Great staff, so helpful, made my busy visit to Manila so much easier and pleasant.
於 2023 年 11 月住了 2 晚

10/10 優異

Anthony

於 2023 年 10 月住了 8 晚

10/10 優異

Thomas

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I would like to highlight that some of the power point in the room is not working. Thanks
於 2023 年 10 月住了 2 晚

6/10 一般

Dosuk

商務旅客
讚好：整潔度和住宿狀況
不滿：設施服務
Not recommend
於 2023 年 9 月住了 2 晚

8/10 不錯

Walaimas

商務旅客
讚好：整潔度、職員與服務和設施服務
Staff was helpful and friendly.
於 2023 年 10 月住了 1 晚

10/10 優異

robert (Edinburg)

於 2023 年 9 月住了 5 晚

8/10 不錯

Walaimas

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚

10/10 優異

Amylene

於 2023 年 8 月住了 1 晚

8/10 不錯

Lars

於 2023 年 7 月住了 10 晚

10/10 優異

Stephen (Burbank)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 3 晚
Rajino 於 2023年7月4日的回應
Dear Stephen,Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

8/10 不錯

Obette

於 2023 年 6 月住了 5 晚
Rajino 於 2023年7月3日的回應
Dear Obette,Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

10/10 優異

Thomas

讚好：整潔度、職員與服務和住宿狀況
Like spacious room
於 2023 年 6 月住了 3 晚
Rajino 於 2023年7月3日的回應
Dear Thomas,Thank you for your review and for choosing our establishment. We're thrilled to have been a part of your journey and are grateful for the opportunity to serve you.Rajino F. SantosFront Office Manager

6/10 一般

Anne

於 2023 年 6 月住了 4 晚
Rajino 於 2023年7月3日的回應
Dear Anne,Thank you for your review and for choosing our establishment. We hope to welcome back you soon.Rajino F. SantosFront Office Manager

10/10 優異

Jiho

於 2023 年 6 月住了 1 晚
Rajino 於 2023年6月10日的回應
Dear Jiho,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rajino F. SantosFront Office Manager

8/10 不錯

Ronald

於 2023 年 6 月住了 1 晚
Rajino 於 2023年7月3日的回應
Dear Ronald,Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

10/10 優異

Mark

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 4 晚
Rajino 於 2023年6月10日的回應
Dear Mark,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rajino F. SantosFront Office Manager

10/10 優異

Diadhen

讚好：整潔度、職員與服務和住宿狀況
The staff were all cheerful and polite!
於 2023 年 5 月住了 1 晚
Rajino 於 2023年6月10日的回應
Dear Diadhen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rajino F. SantosFront Office Manager

4/10 欠佳

Gilbert de

多人同遊
讚好：整潔度、職員與服務和住宿狀況
biggest issue was no water bottles not prompt in responding to queries via email
於 2023 年 5 月住了 1 晚
Rajino 於 2023年7月4日的回應
Dear Gilbert, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Your comments have been noted, and we will work diligently to address the issues you mentioned. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.Rajino F. SantosFront Office Manager

10/10 優異

Hirotomo

於 2023 年 5 月住了 3 晚
Rajino 於 2023年6月10日的回應
Dear Hirotomo,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rajino F. SantosFront Office Manager

10/10 優異

KIN KEUNG KOBUS (Quarry Bay)

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
Friendly and professional staff. Ready to provide assistance.
於 2023 年 5 月住了 4 晚
Rajino 於 2023年6月10日的回應
Dear Kin Keung Kobus,We very much appreciate your comments regarding your stay at the Joy Nostalg Hotel & Suites Manila - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Rajino F. SantosFront Office Manager

2/10 很差

Florence

商務旅客
讚好：職員與服務
不滿：住宿狀況和客房舒適度
Unpleasant stay at the Joy Nolstag. Not returning!
I stayed at Joy nostalg 10 years ago but the property was getting old so I switched to Crown Plaza. I came back after 10 years and everything looked the same, just older. Nothing really works in the room. the aircon thermostat stays at 20 deg despite I put it at 26 deg. it was so cold. The shower tap turned on the rain shower first, wetting me completely then I struggled to change to hand shower. floor with marble was cold to the feet. WHy can't they use carpets or LVT? Overall experience is very bad and am surprised that it is managed by Accor. This is giving Accor a bad name indeed.
於 2023 年 4 月住了 3 晚
Rajino F. Santos 於 2023年4月19日的回應
Dear Florence,Thank you for taking the time to inform us of your experience during your stay with us. We are sorry to hear about your disappointing experience during your recent stay at Joy Nostalg Hotel and Suites Manila. We have taken note of your comments and we will make sure to address these issues with our maintenance team. We appreciate your suggestion of using carpets or LVT and we will consider this for future improvements.We apologize for any discomfort that you experienced during your stay. We assure you that we will work hard to improve our services and facilities to provide our guests with a more enjoyable and comfortable stay.We hope that you will give us another chance to turn around your experience in the future.Sincerely, Rajino F. SantosFront Office Manager

10/10 優異

romeo

於 2023 年 3 月住了 3 晚
Rajino 於 2023年7月4日的回應
Thank you so much for taking the time to leave a review. We hope to see you again!Rajino F. SantosFront Office Manager

8/10 不錯

Tetsuhei

讚好：職員與服務和設施服務
於 2023 年 3 月住了 2 晚
Rajino 於 2023年7月4日的回應
Dear Tetsuhei,Thank you so much for taking the time to leave a review. We truly appreciate your kind words and are delighted to hear that you had a positive experience with us.Rajino F. SantosFront Office Manager

8/10 不錯

John Stephen Michael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We really like this property, they are always nice and welcoming. The room we had was a 1 bedroom suite with washer/dryer in one and a kitchen with the equipment for two people. This stay was a little less optimal due to noise from construction happening next door. Also there was a problem with the Wi-Fi for a day but not the end of the world and probably the service provider not the hotels issue. We enjoyed the included breakfast which was convenient as our stay was for two weeks. We would recommend this property especially for longer stays in the Ortigas area.
於 2023 年 2 月住了 13 晚
Rajino 於 2023年7月4日的回應
Dear John Stephen,We are grateful for your review and appreciate the time you took to share your feedback. Your positive comments inspire us to continue delivering exceptional service.Rajino F. SantosFront Office Manager

2/10 很差

Kevin

於 2023 年 2 月住了 2 晚
Rajino 於 2023年7月4日的回應
Hello Kevin, We are truly sorry for the disappointment you encountered during your visit. Please accept our apologies for any inconvenience caused. We hope to regain your trust and have the chance to provide you with a better experience next time.Rajino F. SantosFront Office Manager

8/10 不錯

MASATOSHI

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 2 月住了 4 晚
Rajino 於 2023年7月4日的回應
Thank you so much for taking the time to leave a review. We hope to see you again!Rajino F. SantosFront Office Manager

10/10 優異

Erlinda

Polite and friendly staff, breakfast buffet is a sumptuous feast, executive suite is truly executive
於 2023 年 2 月住了 2 晚
Rajino 於 2023年7月4日的回應
We can't thank you enough for your wonderful review! It's always a pleasure to receive feedback from our valued guests like you.Rajino F. SantosFront Office Manager

10/10 優異

Liza

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent Customer Service
於 2023 年 1 月住了 16 晚
Rajino 於 2023年7月4日的回應
Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

10/10 優異

Dennis

於 2023 年 1 月住了 3 晚
Rajino 於 2023年7月4日的回應
Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager

10/10 優異

Hirotomo

於 2023 年 1 月住了 3 晚
Rajino 於 2023年7月4日的回應
Your feedback is greatly appreciated! Thank you for sharing your positive experience with us. We strive to provide exceptional service, and it's rewarding to know we succeeded in doing so for you.Rajino F. SantosFront Office Manager