室外泳池

馬尼拉新世界酒店的評價

5 out of 5
馬尼拉新世界酒店
Esperanza Street corner Makati Avenue, Ayala Center, Makati, Manila

評價

9.0

卓越

10 分評分,優異;1002 則評價中有 638 則" "
8 分評分,不錯;1002 則評價中有 258 則" "
6 分評分,一般;1002 則評價中有 59 則" "
4 分評分,欠佳;1002 則評價中有 35 則" "
2 分評分,很差;1002 則評價中有 12 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

4/10 欠佳

MAN HIM

商務旅客
不滿:整潔度和客房舒適度
於 2024 年 1 月住了 1 晚
GM NKumar 於 2024年2月14日的回應
Dear Man Him, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel. It is with concern however that I have taken note of the rating you gave. As I wish to learn more on areas we can further improve, I would very much appreciate receiving your detailed feedback at your most convenient time. In the meantime, we look forward to welcoming you back and provide you a better stay experience.Sincerely,Nantha KumarGeneral Manager

10/10 優異

Kejie

讚好:整潔度、職員與服務和住宿狀況
位置不错,早餐丰盛,对面就是Green Belt,,购物方便。 设备有点老了,空调没法关,冷死了。
於 2023 年 11 月住了 1 晚
GM NKumar 於 2023年12月2日的回應
Dear Kejie, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your feedback. Please rest assured that your comments regarding the equipment and air-conditioning were well taken for our immediate attention. Meantime, we look forward to welcoming you back on your next visit to the Philippines.Sincerely,Nantha KumarGeneral Manager

8/10 不錯

CHING YAN

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
非常方便,聘用聾啞人士,服務態度一流,吃喝購物都10分方便。
於 2023 年 10 月住了 3 晚
GM NKumar 於 2023年11月4日的回應
Dear Ching Yan, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our property. Your kind feedback is greatly appreciated. Meantime, we look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager

10/10 優異

Benny

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
GM NKumar 於 2023年8月9日的回應
Dear Benny,Thank you very much for staying at New World Makati Hotel and for the excellent rating you gave. We look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager

6/10 一般

Seen Yee

於 2023 年 3 月住了 2 晚

10/10 優異

Juring

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 3 晚
GM NKumar 於 2022年10月31日的回應
Dear Juring,Thank you for taking the time to review our hotel and for the excellent rating you gave. We look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager

8/10 不錯

YIN CHIEH

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good Hotel!
Nice hotel with good service. Located at convenient and safe area that tourists can walk to the malls & restaurant nearby at night easily. Good breakfast offered and comfortable bed.
於 2019 年 11 月住了 3 晚
GMNWMH 於 2019年11月28日的回應
Dear YIN CHIEH, Thank you for having taken the time to review our hotel following your recent stay. I am pleased to note that you appreciate our facilities and central location. We hope you will come and visit us again. Sincerely, M. van Mierlo, General Manager

10/10 優異

CHIACHENG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 3 晚

10/10 優異

YAO TING

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 2 晚

8/10 不錯

Calvin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 2 晚

8/10 不錯

Calvin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店大堂(外門)職員懶散
酒店大堂(外門)職員懶散,如果他們幫忙找的士(非前往機場),你要有心理準備超過30分鐘以上。最好是自行解決,對面商場有的士站,10分鐘內有的是到
於 2019 年 2 月住了 1 晚

8/10 不錯

sin yue

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 2 晚

10/10 優異

Loida

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Excellent property & staffs very helpful & professionals! Easy access to various restaurants ! Definitely well recommended!
於 2024 年 5 月住了 2 晚

6/10 一般

Lloyd

家人同遊
Front desk staff are not honest on billing.They are taking advantage on non resident tenants by adding hidden charges
於 2024 年 5 月住了 1 晚

8/10 不錯

Kenana

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Best thing about the hotel is the location, it’s very conveniently located across the street from the Greenbelt which is a beautiful shopping area. Very safe with lots of really great restaurants. The hotel is nice and clean, with a good pool And gym. Service is good as well. It’s pretty corporate type of place so a good Place to stay if you are in Manila.
於 2024 年 5 月住了 2 晚

10/10 優異

Yuji

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Swimming pool was relatively warm, and pool was not exposed to direct sun light after1400 so that kids enjoyed playing in the water. Staffs are friendly, breakfast on 24th floor were amazing. Definitely want to stay again.
於 2024 年 5 月住了 2 晚

10/10 優異

Hiroki

於 2024 年 4 月住了 3 晚
GM NKumar 於 2024年5月22日的回應
Dear Hiroki, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and for the excellent rating you gave. In the meantime, my entire team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

8/10 不錯

MASARU

於 2024 年 4 月住了 2 晚
GM NKumar 於 2024年5月1日的回應
Dear Masaru,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and for the rating you gave. In the meantime, my team and I look forward to welcoming you back on your next visit to Manila. Sincerely,Nantha KumarGeneral Manager

10/10 優異

Tony

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel but very expensive for food and beverage
於 2024 年 4 月住了 1 晚
GM NKumar 於 2024年5月1日的回應
Dear Tony, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your feedback. I have taken note of your comment regarding our food and beverage rates. Rest assured that we will continuously review our pricing structure. In the meantime, we look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

10/10 優異

Jojo

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
I have stayed at New World several times. I always enjoy my stay there. The staff are extremely nice and accommodating. The room is spacious, although it is a little old, but definitely very clean. This is one of the hotels I would definitely come back to whenever I am in Manila.
於 2023 年 12 月住了 1 晚
GM NKumar 於 2024年5月1日的回應
Dear Jojo, First and foremost, I wish to extend our gratitude for your continued patronage of New World Makati Hotel. It is always a pleasure to have you with us.Thank you as well for taking the time to share your feedback following your recent visit. Your warm compliments are greatly appreciated. In the meantime, my associates and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

4/10 欠佳

TORU

不滿:整潔度、職員與服務、設施服務和住宿狀況
全体的にイマイチ
於 2024 年 2 月住了 3 晚

10/10 優異

MARIA CONCEPCION (Long Beach)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
GM NKumar 於 2024年4月23日的回應
Dear Maria Concepcion, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and for the excellent rating you gave. In the meantime, my entire team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

10/10 優異

Micheal

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location and the staff was great.
於 2024 年 3 月住了 3 晚
GM NKumar 於 2024年5月1日的回應
Dear Micheal,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and share your kind feedback. Your warm compliments regarding our location and the service of our associates are greatly appreciated. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

6/10 一般

Olivia

讚好:整潔度、設施服務和住宿狀況
The hotel facilities are great except that the water temperature in the pool is too cold. It wasn't good seeing our kids shivering. The check in process was slow. It could have been improved if staff were more aware of the queue building up. There was an extra staff talking nicely to guests who were in the queue. The extra staff could have opened another check-in desk which was available. I find that a waste of resources. We checked out before 12 noon and again there was a queue of 10 guests while there were two free desks. In the queue were guests both checking out and checking in when check in should only start at 2 or 3 pm. Obviously, check in procedures take a bit longer. Management should have considered designating a desk solely for checking out. We ended up waiting in queue for 25 minutes just hand back our keys. Not really a great customer experience.
於 2024 年 3 月住了 1 晚
GM NKumar 於 2024年5月22日的回應
Dear Olivia,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you and your family with us.Thank you as well for taking the time to share your feedback following your visit. I have read your comments regarding the pool water and check-out experience and would like to sincerely apologize for the inconvenience caused. Rest assured that appropriate measures are being taken to address your concerns. In the meantime, my entire team and I look forward to welcoming you back and provide you a better stay experience. Sincerely,Nantha KumarGeneral Manager

10/10 優異

Laura (New York)

讚好:整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
GM NKumar 於 2024年4月17日的回應
Dear Laura,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and for the excellent rating you gave. Meantime, we look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

10/10 優異

SHIRLEY

讚好:整潔度、職員與服務和住宿狀況
Excellent food and customer service. Beautiful pool and room.
於 2024 年 4 月住了 1 晚
GM NKumar 於 2024年4月10日的回應
Dear Shirley, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our property and for the wonderful feedback and excellent rating you gave. In the meantime, my entire team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

8/10 不錯

Almira P

伴侶同遊
讚好:整潔度和設施服務
I like the convenient of being close to airport , dining and shopping. Staff were very efficient upon check-in however, checked out is a pain , I think they should have an express check-out for guests who are in a rush and just dropped their keys . They took your deposit and credit card I think that's enough if there's any incidental have been made .
於 2024 年 4 月住了 1 晚
GM NKumar 於 2024年4月10日的回應
Dear Almira, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to participate in our survey and share your feedback. I regret to note your check-out experience and would like to sincerely apologize for any inconvenience caused. Rest assured that your comments are well taken for our review. Your warm compliments regarding our location and the service of our associates are greatly appreciated. In the meantime, my entire team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

6/10 一般

TOMOHIDE

家人同遊
不滿:整潔度和設施服務
施設、設備が古い。これでファイブスターはないと思います。
於 2024 年 4 月住了 1 晚
GM NKumar 於 2024年4月10日的回應
Dear Tomohide,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. Thank you as well for taking the time to review our hotel and for sharing your feedback. I note with regret your various comments about our facilities and would like to extend my apologies for any inconvenience caused. Please rest assured that your comments are well taken and will be addressed with my team. We hope you will come again and allow us to give you a better experience.Sincerely,Nantha KumarGeneral Manager

10/10 優異

Michelle (Yigo)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
GM NKumar 於 2024年4月2日的回應
Dear Michelle, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and for the excellent rating you gave. In the meantime, my entire team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

10/10 優異

Gilad

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff at New World Makati are exceptional.
於 2024 年 3 月住了 3 晚
GM NKumar 於 2024年4月1日的回應
Dear Gilad, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel. My entire team and I appreciate your gracious commendation and look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

10/10 優異

Gilad

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff is very helpful.
於 2024 年 3 月住了 2 晚
GM NKumar 於 2024年4月1日的回應
Dear Gilad, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and share your wonderful feedback. My entire team and I appreciate your gracious commendation and look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

8/10 不錯

Marichel

家人同遊
讚好:整潔度、職員與服務和設施服務
Stayed at the 20th floor, wifi didn’t work during my 16 day stay. Reception didn’t want to know about it. No alternative offered. Very disappointed and inconvenient, which added cost to my expenses. Shower kept flooding was eventually fixed after I raised the third time. Staff were overall very friendly specially the concierges. They helped us with my elderly auntie who was 87 years old.
於 2024 年 1 月住了 16 晚
GM NKumar 於 2024年4月2日的回應
Dear Marichel,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. Thank you as well for taking the time to share your feedback following your visit. I truly regret to learn of your experiences during your stay and would like to sincerely apologize for the inconveniences you and your family have been caused. Please rest assured that we are taking the appropriate measures to address your concerns. Let me also take this opportunity to thank you for recognizing the service and hospitality of our associates. Your warm compliments are greatly appreciated. In the meantime, we look forward to welcoming you back and provide you and your family a better stay experience. Sincerely,Nantha KumarGeneral Manager

10/10 優異

Dai Lin Eric

於 2024 年 3 月住了 1 晚
GM NKumar 於 2024年4月10日的回應
Dear Mr. Dai Lin Eric, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and for the excellent rating you gave. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

6/10 一般

Norman (Tamuning)

多人同遊
不滿:職員與服務和設施服務
Not a guests oriented hotel
於 2024 年 3 月住了 4 晚
GM NKumar 於 2024年3月25日的回應
Dear Norman,Thank you for having taken the time to share your feedback with us. I regret to note your comments and would like to sincerely apologize for the inconvenience you experienced during your stay. Rest assured that your concerns were communicated with relevant teams for proper corrective actions to be taken and prevent recurrence in the future. In the meantime, we look forward to welcoming you back and serve you better. Sincerely,Nantha KumarGeneral Manager

10/10 優異

Jeffrey

伴侶同遊
It is close to some good shopping areas. The view from the 25th floor was well worth the upgrade.
於 2024 年 3 月住了 1 晚
GM NKumar 於 2024年3月17日的回應
Dear Jeffrey,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our property. Your excellent rating as well as kind feedback are greatly appreciated. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

10/10 優異

Ana

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing stay. Great for dining and relaxing
於 2024 年 3 月住了 1 晚
GM NKumar 於 2024年3月17日的回應
Dear Ana,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel. Your kind feedback and excellent rating are greatly appreciated. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

8/10 不錯

Admirado

家人同遊
讚好:整潔度、職員與服務和設施服務
Location is in the heart of Makati district. Breakfast and lounge is excellent. Staff are friendly and helpful. Need to change the carpets on the floor ASAP for it has a bad smell ( old, dirty and looks unsanitary) overall the hotel has a potential of being a 5 star hotel
於 2024 年 3 月住了 2 晚
GM NKumar 於 2024年3月17日的回應
Dear Admirado,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your feedback. Your warm compliments on our location, associates as well as breakfast offering are greatly appreciated. Rest assured that your comment regarding the room carpet was well taken for appropriate action. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

10/10 優異

Giovanni

於 2024 年 3 月住了 4 晚
GM NKumar 於 2024年4月2日的回應
Dear Giovanni, First and foremost, we wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel following your visit. We appreciate the excellent rating you gave and look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

10/10 優異

Donnie (Wichita)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Always love my stay
於 2024 年 3 月住了 1 晚
GM NKumar 於 2024年3月17日的回應
Dear Donnie, First and foremost, I wish to extend our gratitude for your continuous patronage of New World Makati Hotel. It is always a pleasure to have you with us.Thank you as well for taking the time to share your kind feedback. I am delighted that you always love your stay with us. In the meantime, my team and I look forward to welcoming you back on your next visit. Sincerely,Nantha KumarGeneral Manager

8/10 不錯

Jeff

伴侶同遊
讚好:整潔度、職員與服務和設施服務
The properties' condition could use a little attention. The was an elevator call button that was not working and there was a room kept swipe pad in the elevator that was hanging low (maybe someone tampered with it). In our room, there were multiple lights that did not work Here are some good thinks about this property. The staff does an excellent job at the front desk, housekeeping and just in general areas. It looks like the are a well trained staff and are always smiling and very respectful. This hotel has a great location (across from Greenbelt 3) so there is lots of shopping that is walkable and many restaurants. We did get room service one day for breakfast and it was very good. If you just want to spend a lazy morning in the hotel, this is a good option. For the price, this hotel is a good option.
於 2024 年 2 月住了 6 晚
GM NKumar 於 2024年3月17日的回應
Dear Jeff,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your feedback. I have taken note of your comments regarding our facilities and would like to sincerely apologize for any inconvenience caused. Rest assured that we are taking appropriate actions to address these concerns. Your warm compliments regarding the service of our associates and the location of the hotel are greatly appreciated. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

10/10 優異

James (Whitby)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was my second stay at this property and I have nothing but good things to say about it. The location is perfect as well.
於 2024 年 2 月住了 4 晚
GM NKumar 於 2024年3月17日的回應
Dear James,First and foremost, I wish to extend our gratitude for your continuous patronage of New World Makati Hotel. It was our pleasure to have welcomed you back.Thank you as well for taking the time to review our property. We appreciate your kind feedback and look forward to having you again soon. Sincerely,Nantha KumarGeneral Manager

8/10 不錯

Valene

讚好:整潔度和職員與服務
於 2024 年 3 月住了 1 晚
GM NKumar 於 2024年3月17日的回應
Dear Valene,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our property and for the rating you gave. In the meantime, my entire team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

8/10 不錯

Hiroki

讚好:職員與服務
於 2024 年 2 月住了 3 晚
GM NKumar 於 2024年3月17日的回應
Dear Hiroki,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our property and for the rating you gave. In the meantime, my entire team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

8/10 不錯

Bea Krizza (Shippensburg)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Staff was the best at this facility.
於 2024 年 2 月住了 2 晚
GM NKumar 於 2024年2月29日的回應
Dear Bea Krizza, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and share your kind feedback. Your warm compliments regarding our associates are greatly appreciated. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

8/10 不錯

Clarence

商務旅客
讚好:整潔度、職員與服務和住宿狀況
The beds are quite firm
於 2024 年 2 月住了 4 晚
GM NKumar 於 2024年2月28日的回應
Dear Clarence, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your feedback. Rest assured that your comment regarding the bed was well taken for our review. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

10/10 優異

Bernardo (Los Angeles)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great spot to stay in Manila. Near mall, restaurants and grocery store. Very nice hotel.
於 2024 年 2 月住了 1 晚
GM NKumar 於 2024年2月28日的回應
Dear Bernardo, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and share your kind feedback. Your warm compliments regarding are greatly appreciated. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

10/10 優異

Kian (Los Angeles)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great value for the money. Only issue I have is their too expensive breakfast. Around 1300 pesos !
於 2024 年 2 月住了 5 晚
GM NKumar 於 2024年2月28日的回應
Dear Kian, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your kind feedback. Rest assured that we have taken note of your comment regarding our breakfast rate and will continuously review our pricing structure. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

10/10 優異

Roderick (Stuart)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Classic hotel, so convenient to shopping, dining
於 2024 年 2 月住了 1 晚
GM NKumar 於 2024年2月28日的回應
Dear Roderick, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and share your kind feedback. Your warm compliments are greatly appreciated. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

4/10 欠佳

真實旅客

商務旅客
讚好:職員與服務
不滿:住宿狀況
high price for outdated rooms, low maintenance of the room and the gym
於 2024 年 2 月住了 3 晚
GM NKumar 於 2024年3月17日的回應
Dear Valued Guest, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. Thank you as well for taking the time to share your feedback. Rest assured that your comments are well taken and we are taking appropriate measures to address your concerns. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

4/10 欠佳

Creed

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
The room was not was depicted the same as on the website. The website showed a much nicer and larger room with a stand alone sit-in bathtub. Disappointing and extremely overpriced!! ~ Creed Mac ~
於 2024 年 2 月住了 2 晚
GM NKumar 於 2024年3月17日的回應
Dear Creed,Thank you for taking the time to share your feedback following your visit. I regret to read your comment and would like to sincerely apologize for any inconvenience caused. Unfortunately, the Deluxe room that you booked is different from the Deluxe room with stand-alone sit-in bathtub located on the Residence Club floor. In the meantime, we look forward to another opportunity of welcoming you back and provide you a better experience.Sincerely,Nantha KumarGeneral Manager