室外泳池

OYO 563 Mytown New York的評價

2 out of 5
OYO 563 Mytown New York
1244 E. Jacinto Street, Brgy, Makati, Manila

評價

6.2
10 分評分,優異;37 則評價中有 7 則" "
8 分評分,不錯;37 則評價中有 11 則" "
6 分評分,一般;37 則評價中有 6 則" "
4 分評分,欠佳;37 則評價中有 4 則" "
2 分評分,很差;37 則評價中有 9 則" "

7.0/10 

整潔度

7.0/10 

職員與服務

7.4/10 

設施服務

7.0/10 

住宿狀況

6.8/10 

環保程度

評價

6/10 一般

Sara

讚好:職員與服務
It was okay
於 2024 年 2 月住了 3 晚
Ammy 於 2024年4月7日的回應
Hi, Sara! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Ammy 於 2024年2月25日的回應
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

4/10 欠佳

Frederick

讚好:整潔度
不滿:客房舒適度
Hotel thought I wouldn’t notice.
It’s hard to complain for the price but I paid few dollars more for the biggest option of the two rooms listed. Instead I got the tiniest room I’ve ever seen. How do I know? My friends had 5-6 rooms booked with their families for new years, they said my room was extremely small compared to any of their rooms. It was only 2 feet around the entire double bed. That was the whole room.
於 2023 年 12 月住了 1 晚
Joey 於 2024年1月23日的回應
We are sorry for the inconvenience, Frederick! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Joey

2/10 很差

ARJELEN

家人同遊
We booked for 4 days for 2 adults and 1 kid (4 yr old) as we go in Makati for Christmas Vacation but suddenly when we came there the FO said kids not allowed... Why they didn't informed me ahead of time so we can cancel it and no one ever messaged me that we cant check in the hotel bec. we had kid with us.. The FO said i need to request a refund because they will refund my money but when i requested the website emailed me that the hotels declined my request refund.. I was very upset with their policy . We saved that money for our vacation but one blink its all gone coz they dont want to refund plus the staffs are not that approachable.. we waited long and they saw us in a lane waiting for our turn and no one ever told us kids are not allowed...
於 2023 年 12 月住了 3 晚
Joel 於 2024年1月23日的回應
Hi, Arjelen! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Joel

6/10 一般

Brandin

家人同遊
讚好:職員與服務
於 2023 年 12 月住了 1 晚
Barbara 於 2024年1月23日的回應
Hey, Brandin! Thank you so much for the positive rating and for taking your valuable time to share the review with us. We are going to try to make sure your future visits are nothing less than perfect. Have a wonderful day ahead. Regards, Barbara

2/10 很差

Wonho

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Joey 於 2024年1月18日的回應
We are sorry for the inconvenience caused to you, Wonho! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

2/10 很差

Marilyn

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The first day I walk in the surround is not safe the place smell very bad and the room is so small. We have no choice to stay one nite but next day we check out. If you kindly refund me the remaining days. We came around 12:00 am and left early that day. Please if you can refund me the remaining days. Thanks
於 2023 年 11 月住了 8 晚
Barbara 於 2023年12月6日的回應
Sorry for the hassle you faced, Marilyn! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Barbara

2/10 很差

Alex

不滿:職員與服務
I was charged extra because the towel i left was dirty and had a stain. No hotel on earth chargers extra if you use their towels. What next? Extra charge from used toilet paper and sheets!? In general the rooms are small in a shady area and you need to be awere of your surrounding and what you have in your pockets.
於 2023 年 10 月住了 1 晚
Tim 於 2023年12月6日的回應
Hi, Alex! We are very sorry that you have had an uncomfortable experience with us. Cleanliness is something about which we are particular and can not compromise, of course, we never want our visitors to face these problems. Thank you for raising this problem, and be assured that we will take this up and address it immediately. In case something else, please contact us. Regards, Tim

4/10 欠佳

Gayle

伴侶同遊
不滿:整潔度和設施服務
The room has a foul smell, the bathroom was full of mold and the air-conditioning clanged all night. We did enjoy the traditional vibrant neighborhood.
於 2023 年 8 月住了 4 晚
Noé 於 2023年9月12日的回應
Hola Gayle! Acepte nuestras más sinceras disculpas por la decepción causada. Estamos de acuerdo en que la falta de limpieza es altamente inaceptable. Por lo tanto, le solicitamos que tome esto como un caso fuera de lugar, ya que estamos completamente obsesionados con la limpieza y es uno de los aspectos básicos que consideramos para servir a nuestros huéspedes. Tenga la seguridad de que hemos actualizado a nuestro equipo para tomar las medidas necesarias de inmediato para resolver este problema. Ten un buen dia. Saludos, Noé

8/10 不錯

Adolfo

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Buen servicio y muy divertido
於 2022 年 12 月住了 3 晚
Ammy 於 2023年3月23日的回應
Hola, Adolfo. Muchas gracias por estar con nosotros. Esperamos seguir contando con tu cariño y apoyo. Saludos, Tim.

8/10 不錯

Deepak (North York)

讚好:整潔度、職員與服務、設施服務和住宿狀況
A new and clean hotel with a rooftop pool with a great view of Makati. Rooms are small but clean. A noisy and busy part of Makati. Overall good value for money…
於 2023 年 1 月住了 8 晚

10/10 優異

Jörgen

於 2022 年 12 月住了 1 晚
Ava 於 2022年12月22日的回應
Thanks for taking out your valuable time to rate us, Jorgen! We will work even harder to make your stay a memorable one :) Regards, Ava

2/10 很差

TSUJI

於 2022 年 11 月住了 2 晚

6/10 一般

OSAMU

於 2022 年 9 月住了 8 晚

8/10 不錯

Warren

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel with a clean pool on top, secure, must have a room card to get in. But, it is a poor area and fenced off from the BGC witch is the nicest part of Manila. This makes it a bargain with just a 1/2 mile walk away. Great place to stay long term on a budget.
於 2022 年 6 月住了 6 晚
Jane 於 2022年7月10日的回應
Hi, Warren! We are glad to see that you liked our services. Regards, Jane!

4/10 欠佳

Jose Alvin

商務旅客
不滿:整潔度、職員與服務和住宿狀況
Nearbgc
於 2022 年 6 月住了 10 晚
Simon 於 2022年7月10日的回應
Hi, thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon

2/10 很差

Daniel

於 2022 年 6 月住了 2 晚

8/10 不錯

Warren

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
it has a pool and gym. it is reasonably priced.
於 2022 年 5 月住了 2 晚
Simon 於 2022年6月23日的回應
Thanks for the positive rating, Warren! Hope to welcome you again soon. Regards, Simon

4/10 欠佳

Wilma

不滿:整潔度
於 2022 年 5 月住了 1 晚
Simon 於 2022年6月11日的回應
Hi, Wilma! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon

10/10 優異

Vasilios

多人同遊
讚好:整潔度、住宿狀況和客房舒適度
Awesome palace
I really enjoy the stay. It felt like home. Staff was friendly and quick service hassle free. Cinema was clean and comfortable. Swimming pool was warm clean and beautiful. Paradise on earth
於 2022 年 4 月住了 20 晚
Joey 於 2022年5月4日的回應
Hi, we appreciate your valuable feedback. Looking forward to hosting you soon with a superb experience. Regards, Joey

8/10 不錯

Richard

於 2022 年 3 月住了 5 晚
Ammy 於 2022年4月15日的回應
Hi, Richard! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

10/10 優異

Derrick A

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 4 月住了 7 晚
Jason 於 2022年4月13日的回應
Thank you for rating us highly, Derrick. We are glad to know that services offered by us meet your expectations and we will endeavour to keep it up. Regards, Jason

10/10 優異

Warren

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Covid restrictions in the city are to high. Not a hotel problem. But greatly hurts the stay.
於 2022 年 3 月住了 23 晚
Ammy 於 2022年4月4日的回應
Hi, Warren! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 不錯

Mogens

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was ok, little rom and toilet but clean. But the area around was not so nice. But the hotel has also fitness rom and a nice pool so all was ok.
於 2022 年 3 月住了 1 晚
Cheshta 於 2022年3月25日的回應
Thank you so much for the positive rating, Mogens! Be assured, we will surely work on your feedback and ensure better services in the future. Regards, Ivy

8/10 不錯

YU (Setagaya)

讚好:整潔度、職員與服務、設施服務和住宿狀況
禁煙なのは理解できるがお酒を持ち込まないでと言うのはちょいきつい
於 2022 年 3 月住了 1 晚
Jackson 於 2022年3月22日的回應
Hi, Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Jackson

10/10 優異

Raja Azfar

讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were super accomodating and it's a great place for the price.
於 2022 年 3 月住了 1 晚
Ammy 於 2022年3月12日的回應
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 不錯

真實旅客

商務旅客
讚好:職員與服務
於 2022 年 1 月住了 1 晚
Jane 於 2022年2月23日的回應
We appreciate your positive rating, We do take pride to serve our guests an amazing experience. Regards, Jane!

6/10 一般

真實旅客

不滿:整潔度
於 2021 年 12 月住了 1 晚
Ammy 於 2021年12月12日的回應
Hi, we are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Amelia.

6/10 一般

anicia

不滿:客房舒適度
My mother just got out today after 5 days she was quarantine as soon as she landed Philippines, the room did not a have tv, the window is so small, she was miserable we understand she can't come out and no visitor, but not having tv in room, even though she requested it a few times
於 2021 年 11 月住了 4 晚
Ammy 於 2021年11月17日的回應
Hi, Anicia! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia

8/10 不錯

Sherlaine

讚好:整潔度
於 2021 年 10 月住了 4 晚
Cheshta 於 2021年11月8日的回應
Hi, Sherlaine! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Ivy

8/10 不錯

Lorenzo

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 1 晚
Ammy 於 2021年11月4日的回應
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 不錯

mchale

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 7 月住了 1 晚

2/10 很差

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
NOT A SAFE PLACE TO STAY!!! worst hotel i've ever been, we stayed in your hotel last July 08,2021, di namin enexpect na magiging worst ang stay namin sa hotel na yan, we are very dissapointed sa security ng area,regarding sa parking ng area, yes wala kayong parking and "PARK ON YOUR OWN RISK" yes pero kayo ang taga jan eh kaya naniwala kmi na okay lang ipark dun and the staff didn't advice us na ganon pala mga tao jan sa area na yan di nmn sa kanila kalsada jan pero bat ganon? kayo na mismong staff sa hotel alam nyo kng may nag papark sa area na yan pero mismo yung guard nag vouch na okay lang daw mag park dun kasi wala nmn daw nag papark, by the way we are from Samar came to Manila to pick up the brand new car that we purchased from toyota so bagong bago, syempre kami nmn naniwala sa guard na okay lang mag park sa area na sinabi nya. sa gilid lang pinark ang sasakyan which is kitang kita lang ni guard so ano yung habang ginagasgasan yung buong kotse is wala lang? ano yun tulog si guard? or pinabayaan lang? kahit wala kayong parking guest pa rin kami. you can't blame us na mgalit or ma feel bad kasi pinaghirapan namin na kunin yung kotse d nmn tayo tumatae ng pera dba??? tpos ganon lang? walang Malasakit? my major concern is the safety of your tenants and guest. ipaglaban nyo yang PARK ON YOUR OWN RISK!!!! i am a hotelier too pero d naman ganon ka unprofessional yung mga security namin.Ininsist nyo nlng dapat na sa BGC nlng mag park. kakatakot!!!
於 2021 年 7 月住了 1 晚

2/10 很差

Alexis

商務旅客
不滿:職員與服務、住宿狀況和客房舒適度
The worse hotel in manila
Everywhere plates that your not allowed to smoke. When you ask the guards where the smoking area is, he say just around the corner. Another says in the basement. Then after paying 1000 deposit, a guard start making pictures with his cellphone and then the manager comes to tell you that they keep the 1000 because you're smoking on the wrong place. Wow. Never ever seen. What a rip off, what a bad way to make extra money.
於 2021 年 5 月住了 3 晚
Bruce 於 2021年6月23日的回應
Sincere Apologies, Alexis! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is perfect. Regards, Bruce

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and
於 2021 年 3 月住了 15 晚
Marie 於 2021年4月11日的回應
Thank you so much for the positive rating, Hope to serve you soon with an amazing stay. Regards, Marie!

2/10 很差

Jahzeel Ann

不滿:職員與服務
於 2020 年 7 月住了 1 晚
Nur 於 2020年8月8日的回應
Hi, Jahzeel! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Nur