The property is nice. I stayed a week. Most of the staff is amazing. The first issue I had was when I first tried to check in they said they would call me when the room was ready and never did. Also I needed dish detergent and the front desk told me I had to come get it. The front desk is driving distance. Also the activities desk never answers or calls back to sign up for activities which most you have to pay for. But the rooms are nice just keep in mind no elevators or help when taking stuff to your room.
Bluegreen's Harbour Lights is an excellent property. I often send business associates and clients to it with no complaints.
真實旅客
於 2021 年 8 月住了 3 晚
8/10 不錯
真實旅客
家人同遊, 親子同遊
2021年8月4日
讚好:整潔度、設施服務和住宿狀況
Nice 2 bedroom condo style setting. Major issue with humidity in the unit.
真實旅客
於 2021 年 7 月住了 2 晚
6/10 一般
Carneshia
家人同遊, 商務旅客
2021年8月3日
讚好:客房舒適度
不滿:整潔度
Great property, poor staff.
The condition of that property was GREAT, however there was trash left under the kitchen sink from the previous guest. A little trash never hurt anybody until you open the cabinet, the trash falls over and is full of dirty tampons. When I called the front desk the guy told me that someone didn’t do their job and he would send someone up. No apology or anything. When the guy came to our room he simply changes the trash without disinfecting the floors or cabinets. The 2nd day our room keys were somehow disabled and my husband was given a really hard time getting a new key. They asked for his ID that was locked in the room, asked him to verify all the other information that I provided at booking and they still wouldn’t provide another card. He was told that he needed an appointment to speak with the manager .