外觀

內羅畢植物園住宅麗笙藍標酒店的評價

5 out of 5

評價

9.4

完美

10 分評分,優異;132 則評價中有 98 則" "
8 分評分,不錯;132 則評價中有 23 則" "
6 分評分,一般;132 則評價中有 8 則" "
4 分評分,欠佳;132 則評價中有 2 則" "
2 分評分,很差;132 則評價中有 1 則" "

9.8/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.6/10 

住宿狀況

9.6/10 

環保程度

評價

10/10 優異

William

於 2022 年 3 月住了 4 晚

10/10 優異

Dorika

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location next to Arboretum. A calm space to enjoy Nairobi.
於 2024 年 4 月住了 14 晚
Dorah 於 2024年4月30日的回應
Dear Dorika Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us. We also appreciate you pointing out great location and quiet space.It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office ManagerRadisson Blu Hotel & Residence, Nairobi Arboretum

10/10 優異

Ingra

親子同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked the amenities the hotel offered. Customer service was excellent. My stay was enjoyable.
於 2024 年 2 月住了 4 晚
DM 於 2024年2月17日的回應
Dear Ingra,Thank you for taking time to rate us on your recent stay with us. We are delighted to note you enjoyed your stay and the amenities we had to offer and great customer service from our ambassadors.We look forward to welcoming you back soon when your next travels bring you back to Nairobi.With kind regards,Dorah MshaiFront Office Manager

10/10 優異

Mazaher

讚好:職員與服務
Very nice hotel and customer service
於 2024 年 2 月住了 3 晚
DM 於 2024年2月17日的回應
Dear Mazaher,Thank you for taking time to share your feedback on the recent stay with.We appreciate you pointing the great customer service and the Hotel ambience.We look forward to welcoming you back soon.With kind regards,Dorah MshaiFront Office Manager

10/10 優異

David

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 6 晚
DM 於 2024年1月23日的回應
Dear David,Thank you for rating us! From the rating, we are glad we met your expectations and we are looking forward to hosting you again soon.With kind regards,Dorah MshaiFront Office Manager

10/10 優異

Robert

家人同遊
讚好:整潔度、職員與服務和設施服務
Excellent hotel situated close to all shops and amenities, stayed many times and will certainly stay again
於 2024 年 1 月住了 1 晚
DM 於 2024年1月23日的回應
Dear Robert We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We are glad that to hear that the location of the Hotel favored you, being that it is close to shopping mallsWe appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Dorah MshaiFront Office ManagerRadisson Blu Hotel & Residence, Nairobi Arboretum

10/10 優異

Dustin

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
First time traveler to Nairobi
What a wonderful hotel with exceptional staff, spotless, friendly welcoming smiles, phenomenal customer services amongst all departments!! Great experience!
於 2024 年 1 月住了 6 晚
DM 於 2024年1月23日的回應
Dear DustinWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your mention on the friendly and customer centric staff we have.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Dorah MshaiFront Office ManagerRadisson Blu Hotel & Residence, Nairobi Arboretum

10/10 優異

Arturo (Laguna Beach)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Pleasant staff eager to help
於 2024 年 1 月住了 1 晚
DM 於 2024年1月23日的回應
Dear Arturo,We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your mention of how pleasant our staff was.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Dorah MshaiFront Office ManagerRadisson Blu Hotel & Residence, Nairobi Arboretum

4/10 欠佳

Sherryl L

家人同遊
讚好:整潔度和住宿狀況
不滿:職員與服務
I booked a 2 twin room for me and my adult son with breakfast and paid in advance. We showed the reservation and they still said we had to pay for breakfast and put us in a single bed room. They had to move us to another room, then charged over $50 for breakfast. Very disappointing stay.
於 2024 年 1 月住了 1 晚
RBA 於 2024年1月18日的回應
Dear Sherryl,Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.Firstly, I would like to extend our sincerest apologies for the inconvenience you encountered during your stay. It is indeed regrettable that despite your reservation for a twin room with breakfast and advance payment, you were informed that breakfast was not included and were initially placed in a single bed room. Please rest assured that we take this matter seriously and we are investigating the circumstances surrounding this incident to prevent any reoccurrence in the future. We truly deeply regret that we fell short of expectations.We highly value your feedback and would like to assure you that we will use this incident as a learning opportunity to train our staff better and improve our processes. Your satisfaction is of utmost importance to us, and we take your concerns seriously.Once again, I apologize for the disappointment you experienced during your stay. We truly value your patronage and hope that you will give us another opportunity to serve you better in the future.Warm Regards, Doreen Amateshe Radisson Blu Hotel & Residence, Nairobi Arboretum

8/10 不錯

Christopher

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean modern secure
於 2023 年 12 月住了 1 晚
RBA 於 2024年1月14日的回應
Dear Christopher,Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.Providing a safe and comfortable environment for our guests is one of our top priorities, and your acknowledgment of our efforts reaffirms our commitment to maintaining high standards.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel & Residence, Nairobi Arboretum, I look forward to welcoming you back. Sincerely, Doreen Amateshe Radisson Blu Hotel & Residence, Nairobi Arboretum

10/10 優異

Robert

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚
DM 於 2024年2月17日的回應
Dear Robert,Thank you for taking time to rate us on your recent stay with us.We look forward to welcoming you back soon.With kind regards,Dorah MshaiFront Office Manager

10/10 優異

Sami

讚好:整潔度、職員與服務、設施服務和住宿狀況
Super Hotel, nettes höfliches Personal und super Security. Speise Auswahl Entertainment alles top
於 2023 年 12 月住了 4 晚
RBA 於 2024年1月14日的回應
Dear Sami Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors.It brings us immense joy to know that you found our hotel to be great, with a pleasant and polite staff, and commendable security measures in place. We strive to ensure the safety and comfort of our guests, and your positive feedback reassures us that we are on the right track.Furthermore, we are thrilled to hear that you enjoyed our food selection and entertainment options. Our team strives to offer a diverse range of culinary delights and engaging activities to cater to our guests' preferences. Your satisfaction in these aspects is a testament to our commitment to providing a remarkable experience. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel & Residence, Nairobi Arboretum, I look forward to welcoming you back.Sincerely, Doreen AmatesheRadisson Blu Hotel & Residence, Nairobi Arboretum

10/10 優異

daniel

於 2024 年 1 月住了 2 晚
DM 於 2024年1月26日的回應
Dear Daniel,Thank you for taking time to rate is. We look forward to hosting you back soon.With kind regards,Dorah MshaiFront Office Manager

10/10 優異

Saihou

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent experience
於 2023 年 12 月住了 2 晚
DM 於 2023年12月19日的回應
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us nd met your expectations. It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office ManagerRadisson Blu Hotel & Residence, Nairobi Arboretum

10/10 優異

adesuwa

DM 於 2024年2月17日的回應
Dear Adesuwa,Dear Robert,Thank you for taking time to rate us on your recent stay with us.We look forward to welcoming you back soon.With kind regards,Dorah MshaiFront Office Manager

10/10 優異

Timothy

商務旅客
讚好:整潔度、職員與服務和住宿狀況
DM 於 2024年2月17日的回應
Dear Timothy,Dear Robert,Thank you for taking time to rate us on your recent stay with us.We look forward to welcoming you back soon.With kind regards,Dorah MshaiFront Office Manager

10/10 優異

Hiromi

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Porter Emmanuel was the best, and the water pressure of the shower was solid.
於 2023 年 12 月住了 1 晚
DM 於 2023年12月19日的回應
Dear Hiromi Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors notably Manuel.It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office ManagerRadisson Blu Hotel & Residence, Nairobi Arboretum

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚
DM 於 2023年11月21日的回應
Thank you for taking time to rate us on your recent stay at Radisson Blu Hotel and Residence Arboretum.Sincerely,Dorah MshaiFront Office Manager

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
DM 於 2023年11月21日的回應
Thank you for taking time to rate us on your recent stay at Radisson Blu Hotel and Residence Arboretum.Sincerely,Dorah MshaiFront Office Manager

10/10 優異

Pierre

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A very good hotel
A new and beautiful hotel. Clean, the food is good. The employes are so nice, thank you to Juliet , a nice girl. If we go back to Nairobi, sure it will be this hotel.
於 2023 年 10 月住了 3 晚
Dorah 於 2023年11月8日的回應
Dear Pierre Thank you for taking the time to share your feedback from your visit to RB Residence Nairobi.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors notably Juliet. It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office Manager RB Residence Nairobi

10/10 優異

Salem

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
DM 於 2023年11月21日的回應
Dear Salem,Thank you for taking time to rate us on your recent stay at Radisson Blu Hotel and Residence Arboretum.Sincerely,Dorah MshaiFront Office Manager

10/10 優異

Hati

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 4 晚
DM 於 2023年11月21日的回應
Dear Hati,Thank you for taking time to rate us on your recent stay at Radisson Blu Hotel and Residence Arboretum.Sincerely,Dorah MshaiFront Office Manager

2/10 很差

Surendra

於 2023 年 9 月住了 6 晚
DM 於 2023年11月21日的回應
Dear Surendra,Thank you for taking time to rate us on your recent stay at Radisson Blu Hotel and Residence Arboretum.Sincerely,Dorah MshaiFront Office Manager

10/10 優異

Momodou

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really friendly and professional staff
於 2023 年 9 月住了 6 晚
Dorah 於 2023年10月6日的回應
Dear Momodou Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors.It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office Manager

10/10 優異

Karen

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A great hotel in a superb location
The hotel has a superb location beside the beautiful Arboretum park with the bonus of free access for hotel guests. It is a great place for a walk or run from sunrise to sunset and is filled with meadow, forest and open green spaces with seats as well as friendly small monkeys. The hotel service is friendly and efficient. Rooms have a large storage space for clothes and personal items and comfortable beds. The wifi works very well too and is available all over the hotel. The breakfast is excellent with a superb range of fresh fruit juices, prepared or freshly squeezed to order. There is ample choice of coffees and teas and plenty of fruit, salads, eggs and smoked salmon. There is also a Chinese and Indian section. Overall the hotel offers a very comfortable and relaxed environment with easy access to CBD and other areas of Nairobi.
於 2023 年 9 月住了 5 晚
Dorah 於 2023年10月6日的回應
Dear Karen Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your amazing review that you enjoyed your recent stay with us, from the Hotel ambience, the comfort of the room, varieties of items availed for breakfast, location with open green spaces and we also appreciate you pointing out the excellent friendly service you received from our ambassadors. It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office Manager

10/10 優異

ADEDAYO LEO

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly and helpful staff in all departments and especially Monica at the reception.
於 2023 年 9 月住了 7 晚
Dorah 於 2023年10月6日的回應
Dear ADEDAYO,Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors notably Monicah. It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office Manager

10/10 優異

Ameur

讚好:整潔度、住宿狀況和客房舒適度
於 2023 年 9 月住了 4 晚
Dorah 於 2023年10月16日的回應
Dear Ameur,Thank you for the feedback on your recent stay.We look forward to hosting you again soon.With kind regards,Dorah MshaiFront Office manager

8/10 不錯

venugoplala S

讚好:整潔度、職員與服務和住宿狀況
Excellent property
於 2023 年 8 月住了 1 晚
Radisson Blu Hotel & Residence, Arboretum 於 2023年8月28日的回應
Greetings from Radisson Blu Hotel & Residence, Arboretum Nairobi.Thank you so much for your positive feedback, much appreciated.

10/10 優異

Rita

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lovely hotel booked when the rates were lower, usually rates are quite high. The pool is not actually heated and my card was charged fully instead of a holding amount so be careful with that.
於 2023 年 8 月住了 3 晚
DM 於 2023年9月14日的回應
Dear Rita Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi ArboretumWe are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned when making payments, and this will be highly taken under consideration and informed to the concerned talents for improvement.It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office Manager

10/10 優異

Jennifer

讚好:整潔度、職員與服務和住宿狀況
Extremely clean, beautiful hotel. This was a nice treat for us after our safari. The staff were all very friendly and professional. Would highly recommend.
於 2023 年 8 月住了 1 晚
Dorah 於 2023年8月17日的回應
Dear Jennifer,Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us. We are happy to note that we met your expectations in as far as cleanliness, ambience, the friendly and professionalism of our staff is concerned.It is always a pleasure to have you as our guest and we all look forward to welcoming you back.Sincerely, Dorah MshaiFront Office Manager

10/10 優異

Peter Jeffrey

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The team at this property is extraordinary. The service, food, my room (upgrade), location, safety, - everything was a 12/10. They really have gone beyond the call of duty in delivering a 5-star hotel. I will definitely be back and recommend it to all my friends traveling to Nairobi.
於 2023 年 7 月住了 7 晚
Dorah 於 2023年8月7日的回應
Dear Peter, Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us. We have note the great service received from the team, food, location and safety. It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office Manager

10/10 優異

KHADAR (LAKEVILLE)

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great faculty
於 2023 年 7 月住了 3 晚
Dorah 於 2023年8月4日的回應
Dear Khadar,hank you for taking time to send us feedback. We are delighted to note that you enjoyed your stay and we look forward being your host again soon.With kind regards,Dorah MshaiFront Office Manager

10/10 優異

Egbe Agbor (Brussels)

讚好:整潔度、職員與服務和住宿狀況
Great facilities and lovely hotel. Friendly staff
於 2023 年 7 月住了 3 晚
Dorah 於 2023年7月12日的回應
Dear Egbe Agbor,Thank you for taking time to send us a review on your recent stay with us. We are delighted to note that you enjoyed the facilities, ambience and the courteousness of the team. We sincerely hope to host you soon again.With kind regards,Dorah MshaiFront Office Manager

8/10 不錯

Samie

讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff are excellent
於 2023 年 6 月住了 2 晚
Dorah 於 2023年7月12日的回應
Dear Samie,Thank you for taking time to review your stay with us. We are delighted to note that you enjoyed the service from the team.We sincerely hope to host you again soon.With kind regards,Dorah MshaiFront Office Manager

10/10 優異

Kentaro

商務旅客
讚好:整潔度、職員與服務和住宿狀況
2日目にアップグレードを対応頂きました。
於 2023 年 5 月住了 3 晚
DM 於 2023年6月6日的回應
Dear Kentaro Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us and received a room upgrade.It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office Manager

10/10 優異

Nancy

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
The Staff and management responded to requests promptly. The cleaning was great but inconsistent. I ended up losing my apple air Ponds on check out. Following up we were told to file a police report. That really sounded weird and unfortunate. We hope to stay again despite this mishap as our overall stay was very pleasant.
於 2023 年 4 月住了 5 晚
Dorah 於 2023年5月13日的回應
Dear Nancy Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi ArboretumWe are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the prompt response from the team. Please accept our sincere apologies for the shortfalls you encountered as you have mentioned, this point has been considered in team's trainings in the department with an aim of improvement. As for the air pods it is unfortunate that we were unable to find them.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Arboretum, we look forward to welcoming you back soon.With kind regards,Dorah MshaiFront Office Manager

10/10 優異

Anders

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Best hotel in Kenya
Amazing hotel, but even more amazing and important; hotel staff and level of service provided was outstanding.
於 2023 年 4 月住了 2 晚
Dorah 於 2023年5月5日的回應
Dear Anders Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the level of service and professionalism displayed by the team. It is always a pleasure to have you as our guest and on behalf of team at Radisson Blu Hotel & Residence, Nairobi Arboretum, we look forward to welcoming you back.With kind regards,Dorah MshaiFront Office Manager

10/10 優異

Bright

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Radisson Blu at the National Arboretum in Nairobi is a solid all-round exquisitely put together property. The staff go out of their way to cater to special tastes, however subtle. Being close to the new expressway also means that it takes just 20 to 25 minutes to hit the airport even during rush-hour. Thorougly world-class establishment.
於 2023 年 3 月住了 4 晚
Dorah 於 2023年3月27日的回應
Dear Bright Thank you for taking the time to share your feedback from your stay with us!We are delighted to read from your review that you enjoyed the Hotel ambience, location making it easier to access from the airport and also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel & Residence, Nairobi Arboretum, we look forward to welcoming you back.With kind regards,Dorah MshaiFront Office Manager

10/10 優異

Per

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
48 hours - well spend
In Nairobi for business, so super short visit. Really enjoyed the time I managed to spend at the hotel, super nice people, friendly, service minded etc. Would be more than happy to return
於 2023 年 2 月住了 2 晚
Dorah 於 2023年3月14日的回應
Dear Per,Thank you for taking time to share the review on your stay. We are delighted to have met your expectations during the short time at the Hotel from the staff friendliness and great service. We look forward to another opportunity to host you again soon.With kind regards,Dorah MshaiFront Office Manager

8/10 不錯

Frank

於 2023 年 1 月住了 1 晚
DM 於 2023年1月14日的回應
Dear Frank,Thank you for the rating!With kind regards,Dorah MshaiFront Office Manager

6/10 一般

Brad

家人同遊
讚好:整潔度、設施服務和住宿狀況
The property was nice. The management was scrupulous and unbending on simple requests.
DM 於 2023年1月14日的回應
Dear Brad,Thank you for taking time to review us! We have noted you enjoyed the facility but did not meet your expectation on requests. Kindly you can shade more light on what we could have done better or the particular incident you encountered during your stay. We shall appreciate your response.With kind regards,Dorah MshaiFront Office manager

10/10 優異

Kenneth

讚好:整潔度、設施服務和住宿狀況
The people are great and customer relations is World class
Dorah 於 2022年12月19日的回應
Dear Kenneth,Thank you for taking time to review us. We appreciate you feedback on the service you received and we are glad we met your expectations. We look forward to hosting you again soon when your travels bring you back to Nairobi.With kind regards,Dorah MshaiFront Office Manager

10/10 優異

Gaby

於 2022 年 11 月住了 1 晚

10/10 優異

KURT (Milwaukee)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is updated and looks amazing but more impactful was the staff. Everyone I encountered was aimed to please. The culture of the staff was definitely to go above and beyond in serving its guests. When you encounter these people, you will not be disappointed.
於 2022 年 10 月住了 8 晚
Hazel Kavutha Front Office Service Manager 於 2022年10月27日的回應
Dear Kurt,We appreciate yo taking your time to give us a review of your stay.We are glad to read that you really had a great experience and awesome service from our team.We look forward to hosting you at our hotel again soon.With regards,Hazel KavuthaFront Office Service Manager

10/10 優異

Lucinda

讚好:職員與服務、設施服務和住宿狀況
於 2022 年 10 月住了 7 晚

10/10 優異

Kadian

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great experience and staffs were very nice
於 2022 年 6 月住了 3 晚
Dorah 於 2022年9月20日的回應
Dear Kadian, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you had a great experience and the courteousness of our ambassadors. We truly appreciate the high rating given and we look forward to your next stay.With kind regards,Dorah MshaiFront Office Manager

10/10 優異

Hector Nanka

於 2022 年 9 月住了 5 晚

10/10 優異

Ashvin

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our third stay here now. Everything was excellent as always. Will defintely be back when we come back to Nairobi.
於 2022 年 8 月住了 2 晚
Dorah 於 2022年9月3日的回應
Dear Ashvin, Thank you for your feedback and for taking the time to write about your experience. Thank you for choosing again to stay with us. We are delighted to read that you enjoyed your stay. We look forward to your next stay.With kind regards,Dorah MshaiFront Office Manager

10/10 優異

Che

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic family stopover
The hotel was beautiful, it felt very safe with their security measures and they went above and beyond for our little girls birthday by placing rose petals in the room. All the staff were very friendly and helpful
於 2022 年 7 月住了 2 晚
Hazel Kavutha Front Office Service Manager 於 2022年9月25日的回應
Dear Che,Thank you for taking your time to give us a feedback on your stay.We are glad you did experience above and beyond hospitality with us, and we look forward to hosting you again.With kind regards,

10/10 優異

Ashvin

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Second stay here with the family. Everything was excellent as always. Very spacious clean apartment room, liked the plentiful usb charging points and free drinking water. Staff all very friendly and helpful. Restaurant food is very good but on the expensive side. Will definitely be staying again.
於 2022 年 7 月住了 1 晚
Shivram Gangadharan 於 2022年8月8日的回應
Dear Ashvin, Thank you for choosing your stay with us once again and taking the time to review us on Expedia. We are delighted to see you rate our service so highly; this really means a lot to us all. I look forward to sharing your feedback with our ambassadors. I am sure your comments will make their day and boost their morale which will help them deliver great guest experience. On behalf of our entire team at Radisson Blu Hotel & Residence, Nairobi Arboretum, we thank you for your continuous patronage and we look forward to seeing you soon when the travel brings you back to the city. Kind regards, Shivram Gangadharan General Manager Radisson Blu Hotel & Residence, Nairobi Arboretum