Dear Hung yang,Thank you for taking the time to let us know about your experience while staying with us. Your experience of stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent the same problem from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Leo ChouFront Office Managerleo.chou@fourpointshotels.com886277276998
Didn’t really get time to explore other services provided ( like food and swimming pool). For what we experienced when stayed, the room is clean and quite. Staffs are helpful and kind.