Hello Ho Yin! I'm so sorry you did not experience our staff to be helpful. We all work here because we love making everyone their stay as amazing as possible, so it saddens us to hear we missed the mark with you. We hope we get a chance to make it right with you, and wish you a wonderful rest of your week!

Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.Thank you for choosing Arlo SoHo!

Hello Sok In,Thank you for your great rating! We are so happy to read you enjoyed Arlo SoHo for your business trip, and hope to welcome you back for your next trip!Have a wonderful day!Kindest regards,

Hi there, Gabrielle.I do apologize for the lack of early check-in. I am glad to see you generally enjoyed your stay and we hope to see you back in Soho to possibly get you that early check in next time.

Hi there, Amanda. Thank you for your wonderful review. We are thrilled to see you enjoyed your stay with us! We hope to welcome you back to Soho, NYC.

Hi there, Siobhan. Thank you for your wonderful feedback! We hope to welcome you back on a future stay in Soho, NYC.

Hello!Thank you so much for taking the time to fill out our survey. We take all feedback, both the good and on what needs improving, to heart. We are so happy to see that you've given us a 5/5! I'm going to pass this onto the team. They work so hard to keep the standard of service up to par and with ratings like yours, it shows. They deserve all the recognition!I would also like to take the time to apologize for your experience concerning the noise outside. We do our best to help keep guests as comfortable as possible. If you do pop by again the next time you're in our neck of the woods, we highly suggest the Courtyard variation of our rooms as they tend to be quieter. We would love to have you back, and hopefully this suggestion will help you maintain your comfort level the next time you are with us!Thank you once again for your time, and hopefully we willl see you again!

Hi there, Clint. Thank you for your wonderful feedback! We hope to welcome you back on a future stay in Soho, NYC.

Hello!Thank you so much for taking the time to fill out our survey. We take all feedback, both the good and on what needs improving, to heart. We are so happy to see that you've given us a 5/5! I'm going to pass this onto the team. They work so hard to keep the standard of service up to par and with ratings like yours, it shows. They deserve all the recognition!We hope to see you again whenever you're in our neck of the woods!

Hello, Alison. Thank you for your review. Your feedback is essential in our effort to improve our service standards. We apologize for the HVAC noise and the disturbance early in the morning. We understand that your comfort and satisfaction are of utmost importance, and we are truly sorry that we fell short of your expectations. We hope we have the opportunity to have a chance to make things right in your future stay with us.

Hi there, Lane. Thank you for your wonderful feedback! We hope to welcome you back on a future stay in Soho, NYC.

Hi there, Trace. Thank you for your review! We hope to see you again.

HI there, Susan. Thank you for your wonderful feedback! We hope to welcome you back on a future stay in Soho, NYC.

Hi there, Megan. Thank you so much for your wonderful review. We hope to see you again down in Soho, NYC. We thank you again for being our guest.

Hi there, Gaston. Thank you so much for your wonderful review. We hope to see you again down in Soho, NYC. We thank you again for being our guest.

HI there, Paul. Thank you so much for your wonderful feedback! We are glad to see you enjoyed your stay. We hope to see you back in Soho, NYC on a future stay.

Hi there, Michelle. Thank you so much for your wonderful review. We hope to see you again down in Soho, NYC. We thank you again for being our guest.

Hi there, David. Thank you so much for your wonderful feedback! We are glad to see you enjoyed your stay. We hope to see you back in Soho, NYC on a future stay.

Hi there, Trisha. Thank you so much for your wonderful review. We hope to see you again down in Soho, NYC. We thank you again for being our guest.

Hi there, Anne. Thank you so much for your wonderful review. We hope to see you again down in Soho, NYC. We thank you again for being our guest.

Hello, Patrick,Thank you for dropping a line with your feedback. It's very important to us that we get as much feedback as possible so that we can make things better for guests. It sounds like the size of the room wasn't up expectations. I am apologize that it didn't suit your needs for your trip. We appreciate that this was expressed, and we want you to know that we will pass this information on to our management team. Thank you for your time, and thank you for choosing us!

Hello, Elia,Thank you so much for the 5 out of 5! We really enjoyed having you stay with us. It's wonderful to hear that you had a great stay. Next time you're on this side of the city, come stay with us again!

Hi there, Corey. Thank you for your feedback. We appreciate all of our guest's reviews to provide the best service possible. We hope to see you again down in Soho, NYC.

Hi there, Matthew. Thank you so much for your wonderful review. We hope to see you again down in Soho, NYC. We thank you again for being our guest.

Hi there, Melissa. Thank you so much for your wonderful feedback! We are thrilled to see you enjoyed your stay with us. We hope to see you back in Soho for another trip to NYC!

Hi there, Mollie. Thank you so much for your wonderful feedback! We are thrilled to see you enjoyed your stay with us. We hope to see you back in Soho for another trip to NYC!

Hi there, Abbos. Thank you for your wonderful review. We are thrilled to see you enjoyed your stay with us! We hope to welcome you back to Soho, NYC.

HI there, Khurelbaatar. Thank you for your feedback! We hope to see you again back in Soho, NYC.

Hi there, Susan. Thank you for your wonderful review!

Hi there, Fiona. Thank you so much for your wonderful feedback! We are thrilled to see you enjoyed your stay with us. We hope to see you back in Soho for another trip to NYC!

Hello!Thank you so much for taking the time to fill out our survey. We take all feedback, both the good and on what needs improving, to heart. Thank you for giving us a 4/5! It both good to know that we've gotten a good rating from you, as well as know that there was something during your stay that didn't quite make it a 5. If you want to reach out to us about that, please do! We would love to hear your feedback in detail. We hope to see you again whenever you're in our neck of the woods!

Hello!Thank you so much for taking the time to fill out our survey and provide us with a 4/5 rating. We really value all feedback concerning the experience from guests and this is massively appreciated.We hope to see you again whenever you're in our neck of the woods next!

Hi there, Sean. Thank you for your wonderful review!

Hi there, Kathryn. Thank you for your wonderful feedback! We hope to welcome you back on a future stay in Soho, NYC.

Hi there, Maha. Thank you for your wonderful review!

Hi there, Wallace. Thank you for your wonderful feedback! We hope to welcome you back on a future stay in Soho, NYC.

Hello Chloe, Your feedback is essential in our effort to improve our service standards. We apologize for any issues that you may have had during your stay. We understand that your comfort and satisfaction are of utmost importance, and we are genuinely sorry that we fell short of your expectations. Your comments have been shared with the appropriate departments so that they may be addressed.

Hi there, Lauren. Thank you for your wonderful review! We are glad to hear that you met some of our awesome team and you enjoyed our outlets. We hope to host you again.

Hi there, Sarah. Thank you for your wonderful review!

Hi there, Edwardine. Thank you for your wonderful review!

Hi there, Albert. Thank you for your insightful feedback! We want to thank you for being our guest here at Arlo Soho, and we hope to have you back on another trip to NYC.

HI there, Katherine. Thank you for your insightful feedback! We want to thank you for being our guest here at Arlo Soho, and we hope to have you back on another trip to NYC.

Hi there, Jessica. Thank you for your wonderful review! We are glad to hear that you met our all-star team. We can't wait for us to host you again the next time you travel to NYC.

Hi there, Built. Thank you so much for your wonderful feedback! We are glad to see you enjoyed your stay. We hope to see you back in Soho, NYC on a future stay.

Hi there, Heidi. Thank you for your wonderful review!

Hi there, Phoebe. Thank you for your wonderful review!

Hi there, Tyler. Thank you for your wonderful review!