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帝王酒店的評價

4 out of 5
帝王酒店
44 W 63rd St, New York, NY

評價

7.6

不錯

10 分評分，優異；3352 則評價中有 1232 則" "
8 分評分，不錯；3352 則評價中有 907 則" "
6 分評分，一般；3352 則評價中有 551 則" "
4 分評分，欠佳；3352 則評價中有 354 則" "
2 分評分，很差；3352 則評價中有 308 則" "

8.0/10 

整潔度

8.2/10 

職員與服務

7.0/10 

設施服務

7.0/10 

住宿狀況

7.4/10 

環保程度

評價

8/10 不錯

??

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
The Empire Hotel 於 2024年2月27日的回應
Thank you for your review. We look forward to having you again at the Empire Hotel.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地點非常棒, 就在林肯中心對面.
於 2023 年 8 月住了 1 晚
The Empire Hotel 於 2023年9月2日的回應
Thank you for your review! We love that you enjoyed the convenience of our location. We are so delighted to have you as our valued guest.

8/10 不錯

Peng

多人同遊
讚好：設施服務和住宿狀況
房间一般 酒店大堂经典
於 2023 年 5 月住了 2 晚
Hotel Management 於 2023年5月18日的回應
感谢您的反馈意见。 我们期待再次欢迎您！

2/10 很差

Bofang

於 2023 年 4 月住了 1 晚
t 於 2023年5月17日的回應
Thank you Bofang for your review. I am sorry to hear we failed to meet your expectations. We look forward to another opportunity to have you as a guest.

10/10 優異

Wei

於 2023 年 3 月住了 1 晚
AA 於 2023年3月28日的回應
Thank you for your recent stay. We love that you gave us a perfect score. We look forward to welcome you back soon.

10/10 優異

Lihua

讚好：整潔度、職員與服務和住宿狀況
Very clean and comfortable
於 2022 年 5 月住了 1 晚
Tommy T 於 2022年6月11日的回應
Thank you for staying with us at The Empire Hotel and hope to have you stay again in the near future.

10/10 優異

Lihua

於 2022 年 4 月住了 1 晚

8/10 不錯

Mr. Erik G.

讚好：整潔度、職員與服務和住宿狀況
Rooms with character vs standardized bland hotels. A great location near the center of the city.
於 2024 年 5 月住了 2 晚

8/10 不錯

Ariadna

讚好：整潔度、職員與服務和住宿狀況
Excellent location
於 2024 年 5 月住了 2 晚

10/10 優異

Sandra (Deerfield Beach)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was very accommodating with anything I asked. All spoke English clearly…I’m from South Florida and this is not always true. Very pleasant stay.
於 2024 年 5 月住了 4 晚
The Empire Hotel 於 2024年5月16日的回應
Thank you Sandra so much for taking the time to answer our guest survey! We will pass on your kind words to our team.We are delighted to have you as a valued guest!

6/10 一般

Bernice

Shower and washroom space was too confining..Also , the air condition unit was way too loud when it was turned on , even on auto. It made sleeping difficult. Finally there was absolutely no view of anything outside from the window.
於 2024 年 5 月住了 2 晚

4/10 欠佳

George

不滿：住宿狀況
The amenities in the room and the hotel were very disappointing. Mainly, there is no coffee shop or restaurant on the premises, no bar fridge or coffee machine in the room. For someone who likes their coffee first thing in the morning, I had to get dressed, walk a block (in the rain) to find a coffee shop before starting the day. Not doing that again!
於 2024 年 5 月住了 3 晚

6/10 一般

Carmen and Javier

伴侶同遊
讚好：職員與服務和設施服務
I recently stayed at a charming hotel located right in front of Lincoln Center. The overall experience was positive, with some notable highlights and minor drawbacks. The staff were very helpful throughout the stay. Although early checkout was not available, they facilitated an earlier check-in process, allowing us to leave and return only to pick up our room key. When I requested toiletries, they promptly provided a toothbrush and shower cap, although complimentary deodorant was not available. The hotel's location is excellent, directly across from Lincoln Center, making it convenient for exploring the area. The room boasted a spectacular view, enhancing the overall experience. The rooftop area, despite being a bit overpriced, offered a convenient and excellent spot to relax and enjoy the surroundings. However, the hotel is old, with only minor cosmetic renovations. Some areas, like the slightly rusty shower floor and awkward door placement near the toilet, reflect its age. Additionally, no coffee was available in the room, which was a small inconvenience. In summary, the hotel's fantastic location and helpful staff made the stay enjoyable, despite the minor drawbacks related to its age and in-room amenities.
於 2024 年 5 月住了 1 晚
The Empire Hotel 於 2024年5月16日的回應
Hello Carmen, it's great to hear you appreciated the proactive service of our team members. We understand how important a comfortable room and restful sleep are during travels and are glad to know your room met these expectations.Our strategic location presents a wonderful opportunity for guests to explore the city conveniently, and we're delighted you took full advantage of it. We appreciate your constructive feedback regarding the room and look forward to accommodating your preference during your next stay. Please note, we are undergoing many renovations to uplift our aesthetic and modernize our hotel. We're eagerly waiting for your return!

10/10 優異

Sandra

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
The Empire Hotel 於 2024年5月15日的回應
Thank you Sandra for your 5 star review! We love having you as a valued guest.

6/10 一般

Conor

讚好：整潔度
不滿：住宿狀況
於 2024 年 5 月住了 5 晚
The Empire Hotel 於 2024年5月15日的回應
Thank you for your review! We love having you as a valued guest.

10/10 優異

James

讚好：整潔度、職員與服務和住宿狀況
Empire is a top hotel. Perfect location and surrounded by restaurants local Hotspots.
於 2024 年 5 月住了 2 晚
Empire Management 於 2024年5月13日的回應
Thank you for sharing your feedback. We are pleased to know you enjoyed your stay with us. We look forward to welcoming you here at The Empire Hotel NYC!

10/10 優異

Guillermo

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Located across from the Lincoln Center where my nephew was preforming. Restaurants within walking distance. Easy access to the buses and subway. Staff was friendly and professional. All of them. The only thing I saw that needed attention was that the bathroom door on the inside could use some sanding and paint. We enjoyed our stay very much and will be returning. There was some noise as we were on the first floor but I think anywhere you stayed you’ll hear the hustle and bustle of the city.
於 2024 年 5 月住了 3 晚
Empire Management 於 2024年5月13日的回應
It's always a pleasure receiving feedback from our guests and an even greater delight when they've had a great time! On behalf of the entire team at The Empire Hotel, we look forward to welcoming you back as our guest!

10/10 優異

Thomas

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Empire is a great balance of value, location, and convenience.
於 2024 年 5 月住了 2 晚
Empire Management 於 2024年5月13日的回應
Thank you for sharing your feedback. Please, visit us again soon. We look forward to welcoming you here at The Empire Hotel NYC!

10/10 優異

Sophie (Tiburon)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel location was excellent. Lovely friendly boutique hotel. We were so grateful that we were able to get an early check in after a red eye! Amorino and Starbucks right under the hotel made coffee a non-issue. Would definitely return!
於 2024 年 5 月住了 2 晚
Empire Management 於 2024年5月13日的回應
Thank you for sharing your feedback. We are pleased to know you enjoyed your stay with us. We look forward to welcoming you here at The Empire Hotel NYC!

8/10 不錯

Jennifer

讚好：整潔度、職員與服務和住宿狀況
Great location. friendly staff. Room was a bit dark and needed electrical outlets by desk.
於 2024 年 5 月住了 3 晚
Empire Management 於 2024年5月13日的回應
Thank you for sharing your recent experience with us. We are delighted to know you enjoyed your stay with us and you found the location and hospitable service to your liking. We would love to accommodate you in the near future.

8/10 不錯

Moshe

家人同遊
讚好：整潔度和職員與服務
Great location room are small but this nyc
於 2024 年 4 月住了 1 晚
Empire Management 於 2024年5月13日的回應
Thank you for taking the time to complete our survey. We value your time and business and look forward to your next stay with us.

6/10 一般

Evelyne

讚好：職員與服務
不滿：住宿狀況
Location is really good.
於 2024 年 5 月住了 3 晚
Empire Management 於 2024年5月13日的回應
Thank you for taking the time to complete our survey. We value your time and business and look forward to your next stay with us.

8/10 不錯

Ernest

家人同遊
讚好：整潔度、職員與服務和設施服務
A little worn but clean
於 2024 年 5 月住了 3 晚
Empire Management 於 2024年5月13日的回應
Thank you for taking the time to complete our survey. We value your time and business and look forward to your next stay with us.

8/10 不錯

Curtis

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 3 晚
Empire Management 於 2024年5月12日的回應
Thank you for taking the time to complete our survey. We value your time and business and look forward to your next stay with us.

10/10 優異

Tony

讚好：整潔度、職員與服務、設施服務和住宿狀況
Safe and friendly place. Would stay again.
於 2024 年 5 月住了 1 晚
Empire Management 於 2024年5月12日的回應
Thank you for taking the time to complete our survey. We value your time and business and look forward to your next stay with us.

8/10 不錯

Drazen

伴侶同遊
不滿：設施服務和住宿狀況
Location is unbeatable. Tired old building, carpets overdue for replacement, hot water takes ages, no laptop safe in the room. Receptionists are courteous but not very helpful and mostly officious.Hardly a three star hotel...but in NYC hotels can get away with anything. Real stars of Empire are the cleaning staff and "bell-boys". Always friendly and go an extra mile. They all deserve five stars.
於 2024 年 5 月住了 4 晚

10/10 優異

Bradford

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great location for Lincoln center, Central Park and close enough to Broadway by taxi or subway. Love this area!!!!!
於 2024 年 5 月住了 1 晚
MJ 於 2024年5月10日的回應
Thank you for sharing your recent experience with us. We're glad you found the location and hospitable services to your liking. I'm happy you enjoyed your stay so thoroughly.

8/10 不錯

Eliseo

不滿：住宿狀況
Good
於 2024 年 5 月住了 1 晚
MJ 於 2024年5月10日的回應
Thank you for sharing your feedback. Please, visit us again soon. We look forward to welcoming you here at The Empire Hotel NYC!

6/10 一般

Cecilia

家人同遊
Beautiful lobby!
於 2024 年 5 月住了 1 晚
MJ 於 2024年5月10日的回應
Thank you for sharing your feedback. Please, visit us again soon. We look forward to welcoming you here at The Empire Hotel NYC!

6/10 一般

Lidija

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice customer service
於 2024 年 5 月住了 2 晚
MJ 於 2024年5月9日的回應
Thank you for sharing your feedback. Please, visit us again soon. We look forward to welcoming you here at The Empire Hotel NYC!

6/10 一般

Corinne

於 2024 年 5 月住了 2 晚
MJ 於 2024年5月10日的回應
Thank you for sharing your feedback. Please, visit us again soon. We look forward to welcoming you here at The Empire Hotel NYC!

8/10 不錯

Christopher

讚好：整潔度和職員與服務
於 2024 年 5 月住了 2 晚
MJ 於 2024年5月9日的回應
Thank you for sharing your feedback. Please, visit us again soon. We look forward to welcoming you here at The Empire Hotel NYC!

10/10 優異

Tammie Miller

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 5 月住了 1 晚
Empire Management 於 2024年5月8日的回應
It's always a pleasure receiving feedback from our guests. On behalf of the entire team at The Empire Hotel, we look forward to welcoming you back as our guest!

6/10 一般

James

商務旅客
讚好：整潔度和住宿狀況
No coffee pot in room & no Room service
於 2024 年 5 月住了 2 晚
The Empire Hotel 於 2024年5月9日的回應
Thank you James for your review. We do apologies for the inconvenience you've experienced. Unfortunately, we do not have coffee makers but we do have coffee shops at a close proximity like Rosetta Coffee shop and Breads Bakery that offer a discount for all of our guests. We look forward to welcoming you back in the future.

8/10 不錯

betty a

讚好：整潔度、職員與服務和住宿狀況
I've stated at the Empire Hotel twice and will continue to do so. The hotel itself isn't in the best condition but i would say it's good. If you're looking for high-end luxury, this would not be the hotel. Though there is a rooftop restaurant/bar, there is no in-room dining because the hotel doesn't have a kitchen. However, its location is great. The Lincoln Center is across the street as well as the 66 St-Lincoln Center subway station. And it's not packed with the normal tourist crown around the neighborhood. It's a short stroll to Central Park and a short walk to Columbus Square. For me, I am not in the hotel for much of my stays so this fits me just perfectly. Staff are helpful and my rooms have been very clean. Hall is a bit dark but that doesn't bother me.
於 2024 年 4 月住了 4 晚
Empire Management 於 2024年5月8日的回應
It's always a pleasure receiving feedback from our guests and an even greater delight when they've had a great time! On behalf of the entire team at The Empire Hotel, we look forward to welcoming you back as our guest!

6/10 一般

Karin

家人同遊
讚好：整潔度、設施服務和住宿狀況
Empire Hotel is a very nice hotel within a great area close to things. The rooftop was nice. The service needs improvement. When I arrived I had the hotel hold my luggage till check in which was great. Only thing when it was time to check in, I received my bags but wasn’t offered any help taking them up to my room. Also, I had to call the front desk, the phone rang and rang. Finally someone answered and put me on hold and never got back to me. I had to hang up and call back. Honestly I expected better service for what was paid for my stay.
於 2024 年 5 月住了 3 晚
Empire Management 於 2024年5月8日的回應
Complete guest satisfaction is our top priority and anything less than that isn't taken lightly by our management team. Allow me to profess my apologies for the inconvenience you experienced. This is most certainly not the impression we want our guests to leave with. I'd like to ask for the opportunity to welcome you back and redefine your experience. Please contact the property directly and we'd be delighted to ensure your next stay exceeds your expectations.

10/10 優異

vasel

讚好：住宿狀況
於 2024 年 4 月住了 1 晚
Empire Management 於 2024年5月8日的回應
It's always a pleasure receiving feedback from our guests. On behalf of the entire team at The Empire Hotel, we look forward to welcoming you back as our guest!

8/10 不錯

Barbara

讚好：整潔度和職員與服務
Great place for a weekend stay. Great location.
於 2024 年 5 月住了 2 晚
Empire Management 於 2024年5月8日的回應
It's always a pleasure receiving feedback from our guests and an even greater delight when they've had a great time! On behalf of the entire team at The Empire Hotel, we look forward to welcoming you back as our guest!

10/10 優異

Tony

讚好：整潔度、職員與服務、設施服務和住宿狀況
Modern but affordable
於 2024 年 5 月住了 3 晚
The Empire Hotel 於 2024年5月7日的回應
Thank you for your 5 star review Tony! We are delighted to have you as our valued guest.

4/10 欠佳

Wade

讚好：職員與服務
不滿：整潔度
於 2024 年 5 月住了 4 晚
MJ 於 2024年5月9日的回應
Thank you for sharing your feedback. Please, visit us again soon.

2/10 很差

bruno (new orleans)

多人同遊
Terrible hotel
於 2024 年 5 月住了 2 晚
The Empire Hotel 於 2024年5月7日的回應
Hello Bruno, thank you for your review. Your feedback is gratefully received, as it helps us strive for improvement. We certainly apologize and ask that you contact the hotel to discuss your stay. We will do our best rectify these unfortunate misdoings. We can't wait to welcome you back to the Empire Hotel.

8/10 不錯

Kathy

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The view from our room was a roof not like the time we stayed before a little disappointing
於 2024 年 4 月住了 2 晚
The Empire Hotel 於 2024年5月7日的回應
Hello Kathy, thank you for your review. We certainly apologies that you did not enjoy our courtyard view. Our front desk team, upon request, can help assign a room with a city view. Please do let us know upon check-in for any future reservation. We are more than happy to accommodate. We can't wait to welcome you back to the Empire Hotel.

8/10 不錯

Antonio

商務旅客
讚好：職員與服務
Dated hotel. Across the street from Lincoln Center a plus. A little noisy. Pool not open but advertised.
於 2024 年 5 月住了 1 晚
The Empire Hotel 於 2024年5月7日的回應
Thank you Antonio, we're delighted to know you enjoyed our convenient location. We certainly apologize for any inconvenience you experienced during your stay. We are so delighted to have you as our valued guest.

8/10 不錯

Cassandra

伴侶同遊
讚好：整潔度和職員與服務
Fancy lobby, nice staff, rooms bigger than expected for nyc but rooms could be better / more updated / have nicer amenities
於 2024 年 5 月住了 3 晚
The Empire Hotel 於 2024年5月6日的回應
Hello Cassandra, thank you for your review. Your feedback is gratefully received. We love that you enjoyed our attentive staff and our spacious rooms. Please note, we are undergoing many renovations to uplift our aesthetic and modernize our hotel. We can't wait to welcome you back to the Empire Hotel.

8/10 不錯

Scott (Katy)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Would be great if the check-in and check-out process was faster and more efficient/modern. Anytime I have to go to the front desk I know I am going to have to wait because all attendants will be busy
於 2024 年 5 月住了 1 晚
The Empire Hotel 於 2024年5月6日的回應
Thank you Scott for your review. We do value your feedback as it helps us strive for improvement in these specific areas. We are delighted to have you as our valued guest.

6/10 一般

Mary (Hamden)

家人同遊
不滿：設施服務
The location is great. The rooms are quite dated and the bathroom was difficult (toilet too close to the bathroom door, dysfunctional sink with faucet way too close to sink basin). Despite these issues, it was a quiet room and the hotel felt safe.
於 2024 年 5 月住了 2 晚
Empire Management 於 2024年5月6日的回應
We do apologize for any inconvenience regarding the room. We are addressing and can assure you this is certainly not an accurate representation of the level of service we strive to provide. Our goal is to provide a great stay and exceptional service. We look forward to another opportunity to have you as a guest.

4/10 欠佳

Holly

不滿：住宿狀況
Great location. The room was terrible. Freezing cold. A window that looked out onto an internal air conditioner and pipes that was very loud at night, so I had to get ear phones to sleep. The price was better than some of the other hotels I was looking at, but in the end, it was not worth it.
於 2024 年 5 月住了 2 晚
Empire Management 於 2024年5月8日的回應
Complete guest satisfaction is our top priority and anything less than that isn't taken lightly by our management team. Allow me to profess my apologies for the inconvenience you experienced. This is most certainly not the impression we want our guests to leave with. I'd like to ask for the opportunity to welcome you back and redefine your experience. Please contact the property directly and we'd be delighted to ensure your next stay exceeds your expectations.

8/10 不錯

Alicja

家人同遊
讚好：職員與服務、設施服務和住宿狀況
不滿：整潔度
The hotel's glory days are already behind it. Many places need to be refreshed. In the rooms you can find remnants of previous guests (e.g. masks). Generally, a nice hotel and a great location. Unfortunately, it was very noisy from the street and from the air conditioning on the roof. No ventilation in the bathroom, and poor ability to regulate the air conditioning.
於 2024 年 4 月住了 8 晚

6/10 一般

Heather

讚好：整潔度、職員與服務、設施服務和住宿狀況
The rooms are very small and the hotel is kind of far from subway. It’s 5 min to Central Park and Columbus circle
於 2024 年 4 月住了 2 晚
Empire Management 於 2024年5月6日的回應
We do apologize for any inconvenience regarding the room. We are addressing and can assure you this is certainly not an accurate representation of the level of service we strive to provide. Our goal is to provide a great stay and exceptional service. We look forward to another opportunity to have you as a guest.

8/10 不錯

Philippe

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Empire Management 於 2024年5月6日的回應
It's always a pleasure receiving feedback from our guests and an even greater delight when they've had a great time! On behalf of the entire team at The Empire Hotel, we look forward to welcoming you back as our guest!