套房 (Atrium Suite) | 客房景觀
查看供應

洛斯麗晶酒店的評價

5 out of 5
洛斯麗晶酒店
540 Park Avenue, New York, NY

評價

9.0

卓越

10 分評分，優異；1003 則評價中有 661 則" "
8 分評分，不錯；1003 則評價中有 200 則" "
6 分評分，一般；1003 則評價中有 73 則" "
4 分評分，欠佳；1003 則評價中有 50 則" "
2 分評分，很差；1003 則評價中有 19 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Jinglin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店位置很好，去第五大道特别方便
於 2019 年 5 月住了 13 晚
Loews Regency Team 於 2019年6月10日的回應
Thank you for the great review. We're glad to hear that you enjoyed our location so close to 5th Avenue.

8/10 不錯

Jinglin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房间升级了，在第五大道附近这么大房间，性价比还可以吧。不过住了13晚，一次半夜警铃误响，一次警铃测试，我也是醉了。酒店一楼的餐厅挺好吃的。
於 2019 年 5 月住了 13 晚
Loews Regency Team 於 2019年6月10日的回應
Thank you for your review. We are glad you enjoyed your stay with us and that you enjoyed dining in our restaurant.

10/10 優異

Min Yi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房間冷氣聲音太大，反應候也解決不了
於 2018 年 6 月住了 6 晚
John Maibach, Managing Director 於 2018年7月4日的回應
很抱歉客房太冷了。 如果您下次访问的情况属实，请告知我们，因为我们的团队可以帮助您调整客房的温度。 我们希望能尽快欢迎您！

10/10 優異

hang yee

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很好的酒店
Loews Regency Hotel 於 2018年4月25日的回應
谢谢您，对于您的评论。 我们期待着尽快见到你。 问候， Loews摄政酒店

10/10 優異

jeffrey

讚好：整潔度、職員與服務和住宿狀況
Great staff. Extremely helpful and courteous
於 2024 年 5 月住了 3 晚

10/10 優異

Ali Okan

讚好：整潔度、設施服務和住宿狀況
The quality of service, has deteriorated considerably especially in front desk. The restaurant service was never good in this hotel, starting from the two lady hosts in the morning, waiters who are far from caring, absolutely indifferent and unhappy people waiters ( one time they brought me another food, something I did not order ). On the other hand, they have an impeccable house keeping service. The hotel, rooms, location all are very very good.
於 2024 年 3 月住了 3 晚

10/10 優異

RODOLFO

家人同遊
讚好：職員與服務和住宿狀況
Excelente ubicación
於 2024 年 4 月住了 5 晚

6/10 一般

Marlene

於 2024 年 5 月住了 4 晚

10/10 優異

Javier Echeandia

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente localización y el hotel es pequeño, eficiente y el personal es amable
於 2024 年 4 月住了 1 晚
Nadia Rodriguez 於 2024年5月1日的回應
Dear Mr. Echeandia,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 優異

Joseph M.

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice
於 2024 年 4 月住了 1 晚
Nadia Rodriguez 於 2024年5月1日的回應
Dear Joseph,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 優異

Kateryna

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location is perfect. Personal is perfect
於 2024 年 4 月住了 7 晚
Nadia Rodriguez 於 2024年4月26日的回應
Dear Kateryna,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 優異

Steve

讚好：整潔度、職員與服務和住宿狀況
Great location and freindly staff
於 2024 年 4 月住了 2 晚
Nadia Rodriguez 於 2024年4月26日的回應
Dear Steve,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 優異

Mary (SOUTHAMPTON)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient, nice size room.
於 2024 年 4 月住了 1 晚
Nadia Rodriguez 於 2024年4月26日的回應
Dear Mary,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 優異

maria (Encino,)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent service and restful room - quiet and beautiful
於 2024 年 4 月住了 1 晚
Nadia Rodriguez 於 2024年4月26日的回應
Dear Maria,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 優異

Robert

於 2024 年 4 月住了 5 晚
Nadia Rodriguez 於 2024年5月1日的回應
Dear Robert,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

6/10 一般

Lana

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel itself was exceptional but check in was a beating. We booked two rooms, one wasn’t available until 6:30pm and the other until 9:30pm! We had to ask multiple times for updates and every time they would say “we will text you, it shouldn’t be that long”. Check in is 4pm and it took 5 1/2 hours to get the second room? They did upgrade one of the rooms which was nice but when you have one of your children and your mother with you, waiting until 9:30 is ridiculous and at that point you could care less about an upgrade.
於 2024 年 4 月住了 3 晚
Nadia Rodriguez 於 2024年4月11日的回應
Dear Lana,Thank you for your feedback regarding your recent stay with us. We are disappointed to hear that you had this unsatisfactory experience, this is not at all indicative to the service we strive to provide to our guest. Please do reach out to me directly and it would be my pleasure to make this right.

6/10 一般

Marcos

Breakfast is bad and too expensive
於 2024 年 3 月住了 6 晚
Front Office Management 於 2024年4月7日的回應
Good day Mr. Marcos,Thank you very much for staying with us on your recent trip to New York City. It was our pleasure to be of service and we appreciate you taking the time to complete our guest satisfaction survey. Please rest assured that your comments and feedback will be passed on to the proper departments so your concerns may addressed.We look forward to welcoming you back in the near future.

10/10 優異

Monica

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had an amazing stay. The staff went out of their way to help us everyday. The hotel is quiet, safe, small, beautiful and clean. The location is excellent! Highly recommend!
於 2024 年 3 月住了 6 晚
Front Office Management 於 2024年4月7日的回應
Ms. Monica, Thank you very much for staying with us on your recent trip to New York City. It was our pleasure to be of service and we appreciate you taking the time to complete our guest satisfaction survey. We are thrilled to know that you enjoyed your stay with us and we will be sure to share your survey with the rest of our team.Thank you again and we hope to have the opportunity to welcome you back in the near future. If I may ever be of assistance, please feel free to connect with me at any time.

10/10 優異

Jacob

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 4 晚
Nadia Rodriguez 於 2024年4月26日的回應
Dear Jacob,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

8/10 不錯

Cristiane

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is excellent but I would not suggest a dbl room for 4 people. The beds are not queen, but full, and the bathroom is extremely small. Other than that everything was fine!
於 2024 年 3 月住了 5 晚
Front Office Management 於 2024年4月7日的回應
Good day Ms. Cristiane, Thank you very much for staying with us on your recent trip to New York City. It was our pleasure to be of service and we appreciate you taking the time to complete our guest satisfaction survey. We are thrilled to know that you enjoyed your stay with us and we will be sure to share your survey with the rest of our team.Thank you again and we hope to have the opportunity to welcome you back in the near future. If I may ever be of assistance, please feel free to connect with me at any time.

10/10 優異

Alan N.

伴侶同遊
Service was excellent We would definitely come back
於 2024 年 3 月住了 2 晚
Nadia Rodriguez 於 2024年3月25日的回應
Dear Alan, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with the service and your overall experience. We look forward to welcoming you back again soon.

8/10 不錯

Annabel

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Large room and bathroom, very convenient, the staff all friendly and helpful.
於 2024 年 3 月住了 1 晚
Nadia Rodriguez 於 2024年3月25日的回應
Dear Annabel, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with our staff and your overall experience. We look forward to welcoming you back again soon.

10/10 優異

Marla

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was great and everyone on staff goes out of their way to be helpful
於 2024 年 3 月住了 2 晚
Nadia Rodriguez 於 2024年3月25日的回應
Dear Marla, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 優異

Alfred

於 2024 年 3 月住了 1 晚
Front Office Management 於 2024年4月7日的回應
Dear Mr. Alfred,Thank you very much for staying with us on your recent trip to New York City. It was our pleasure to be of service and we appreciate you taking the time to complete our guest satisfaction survey. We are thrilled to know that you enjoyed your stay with us and we will be sure to share your survey with the rest of our team.Thank you again and we hope to have the opportunity to welcome you back in the near future. If I may ever be of assistance, please feel free to connect with me at any time.

10/10 優異

Safra

於 2024 年 3 月住了 1 晚
Front Office Management 於 2024年4月7日的回應
Good day Ms. Safra,Thank you very much for staying with us on your recent trip to New York City. It was our pleasure to be of service and we appreciate you taking the time to complete our guest satisfaction survey. We are thrilled to know that you enjoyed your stay with us and we will be sure to share your survey with the rest of our team.Thank you again and we hope to have the opportunity to welcome you back in the near future. If I may ever be of assistance, please feel free to connect with me at any time.

10/10 優異

Pavel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place👍
Nadia Rodriguez 於 2024年3月7日的回應
Dear Pavel,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

6/10 一般

Eugene

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Our room was rundown especially the bathroom. It wasn't worth $600 per night.
於 2024 年 3 月住了 1 晚
Nadia Rodriguez 於 2024年3月7日的回應
Dear Eugene,Thank you for taking the time to share your feedback regarding your recent stay with us. It is disappointing to know you were not pleased with your overall experience and quality of your room. Hopefully we have an opportunity to welcoming you back and providing you with the experience you have every right to receive from us.

8/10 不錯

Christina (Brookline)

商務旅客
讚好：整潔度、設施服務和住宿狀況
The stay was fine, overall. The staff who checked me in didn’t even look at me (or my ID), and seemed preoccupied. He mumbled something and basically threw me the key card, so that was not a great first impression. The lobby is clean and functional, and the restaurant is over-priced but had good staff and a welcoming vibe. Recommended overall for the location and convenience, and the room was quiet.
於 2024 年 2 月住了 2 晚
Nadia Rodriguez 於 2024年3月7日的回應
Dear Cristina,Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. However, we are concerned to read about your experience upon check-in. I would like the opportunity to discuss this matter in further detail which would help us ensure this matter is properly addressed. I look forward to hearing from you.

10/10 優異

Gregg

讚好：整潔度、職員與服務、設施服務和住宿狀況
Best location and value.
於 2024 年 2 月住了 3 晚
Nadia Rodriguez 於 2024年3月7日的回應
Dear Gregg,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 優異

hsuan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was wonderful to be back there after 5 yrs
於 2023 年 12 月住了 13 晚
Nadia Rodriguez 於 2024年2月27日的回應
Dear Hsuan,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

8/10 不錯

yoav

於 2024 年 2 月住了 2 晚
Nadia Rodriguez 於 2024年3月25日的回應
Dear Yoav, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 優異

Cynthia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 4 晚
JerryO 於 2024年2月13日的回應
Dear Cynthia,Thank you for taking the time to complete our survey regarding your recent stay. We are delighted to know that you were pleased with your overall experience. We look forward to welcoming you back again at Loews Regency New York soon! All The Best,Jerry O'BrienDirector of Front Officejerry.obrien@loewshotels.com

10/10 優異

Austin

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Nadia Rodriguez 於 2024年2月19日的回應
Dear Austin,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
Nadia Rodriguez 於 2024年2月5日的回應
Dear Valued Guest,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 優異

Robert

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 2 晚
Nadia Rodriguez 於 2024年3月25日的回應
Dear Robert, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 優異

Mark

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Nadia Rodriguez 於 2024年3月25日的回應
Dear Mark, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

8/10 不錯

Elisabeth

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 11 晚
Nadia Rodriguez 於 2024年2月5日的回應
Dear Elisabeth,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 優異

Oliver

於 2024 年 1 月住了 3 晚
Nadia Rodriguez 於 2024年3月25日的回應
Dear Oliver, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 優異

silvia (Miami)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is in a great location. The staff are very pleasant and nice. I will definitely be back
於 2024 年 1 月住了 3 晚
Nadia Rodriguez 於 2024年2月8日的回應
Dear Silvia,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 優異

Emily

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Favorite nyc hotel
Check in was a breeze. Lovely upgrade without asking. Room is large and comfortable.
於 2024 年 1 月住了 1 晚
JerryO 於 2024年1月26日的回應
Hello Emily,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Thank you for choosing Loews Regency New York! All The Best,Jerry O'BrienDirector of Front Office

10/10 優異

Marla

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The bell staff and front desk staff are excellent
於 2024 年 1 月住了 2 晚
Nadia Rodriguez 於 2024年2月5日的回應
Dear Marta,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 優異

Elizabeth

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was a very nice hotel in a great location. Beds were comfortable. What I liked best is that they were not only pet friendly, but pet welcoming!
於 2024 年 1 月住了 1 晚
Nadia Rodriguez 於 2024年2月5日的回應
Dear Elizabeth,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 優異

Elizabeth

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice, comfortable hotel with easy walking distance to the park. The best feature is the pet welcoming atmosphere!
於 2024 年 1 月住了 2 晚
Nadia Rodriguez 於 2024年3月25日的回應
Dear Elizabeth, Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with the welcoming atmosphere and your overall experience. We look forward to welcoming you back again soon.

10/10 優異

Marla

於 2024 年 1 月住了 5 晚
Nadia Rodriguez 於 2024年2月5日的回應
Dear Marla,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 優異

Michelin

於 2023 年 12 月住了 7 晚
Nadia Rodriguez 於 2024年2月8日的回應
Dear Michelin,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 優異

Paula (Wilton)

商務旅客
讚好：整潔度、設施服務和住宿狀況
Easy to find- walkable to many location and restaurants
於 2024 年 1 月住了 1 晚
Nadia Rodriguez 於 2024年2月5日的回應
Dear Paula,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

8/10 不錯

Andreas

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It was a nice stay. No glasses at all and no coffee facilities in the room. A hotel with only a paper cup in the room is not what you expect. Nice bathroom except for the water pressure.
於 2024 年 1 月住了 3 晚
Nadia Rodriguez 於 2024年1月9日的回應
Dear Andres,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 優異

Nazareth

於 2024 年 1 月住了 4 晚
Nadia Rodriguez 於 2024年1月9日的回應
Dear Nazareth,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Nadia Rodriguez 於 2024年1月9日的回應
Dear Michael,Thank you for your high rating regarding your recent stay with us. We are delighted to know you were pleased with your overall experience. We look forward to welcoming you back again soon.

6/10 一般

Christina (Irvine)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Staff wasn’t as friendly as other 5 star hotels we’ve stayed, TV’s aren’t smart TV’s, no coffee machine in the rooms (but provided free coffee downstairs which wasn’t great).
於 2024 年 1 月住了 3 晚
Nadia Rodriguez 於 2024年1月9日的回應
Dear Mark T,Thank you for your candid feedback regarding your recent stay with us. We are disappointed to hear your stay with us was anything less than perfect. Rest assured your comments will be shared with our staff. I would like to share with you that we do have coffee makers available upon request at no additional charge. We look forward to hopefully welcoming you back again and provide with the experience you have every right to expect from us.