Dang Duc Truong - Director of Operation 於 2024年4月15日的回應
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Dang Duc Truong - Director of Operation
10/10 優異
Sui Man
多人同遊
2024年3月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
好
Sui Man
於 2024 年 3 月住了 2 晚
Dang Duc Truong - Director of Operation 於 2024年3月12日的回應
Very beautiful and spacious villa. But there are lots of mosquitos in the villa and price is relatively expensive.
Wai Lok
於 2024 年 2 月住了 2 晚
Hotel Management 於 2024年2月15日的回應
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Dang Duc Truong - Director of Operation
8/10 不錯
KIN PUN
家人同遊
2020年1月27日
讚好:職員與服務和客房舒適度
KIN PUN
於 2020 年 1 月住了 2 晚
Vinpearl Resort Nha Trang 於 2020年4月20日的回應
"Dear Guest,
Greetings from Vinpearl Resort Nha Trang.
Thank you for staying with us and sharing your valuable comments. We are delighted that you enjoyed your time in our hotel.
We look forward to welcoming you back to the Vinpearl Resort Nha Trang.
Thank you & best regards,
Hotel Management
Vinpearl Resort Nha Trang"
10/10 優異
KO
2019年12月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Pool !
Convenient check in, super impressive swimming pool and beautiful beach !
KO
於 2019 年 12 月住了 1 晚
Vinpearl Resort Nha Trang 於 2020年4月20日的回應
"Dear Guest,
Greetings from Vinpearl Resort Nha Trang.
Thank you for staying with us and sharing your valuable comments. We are delighted that you enjoyed your time in our hotel.
We look forward to welcoming you back to the Vinpearl Resort Nha Trang.
Thank you & best regards,
Hotel Management
Vinpearl Resort Nha Trang"
8/10 不錯
真實旅客
家人同遊
2019年4月25日
讚好:職員與服務、設施服務和住宿狀況
The room is too small which is not match the image of Resort hotel.
真實旅客
於 2019 年 4 月住了 4 晚
Nguyen Thi Khanh Vy 於 2019年5月28日的回應
Dear Guest,
Warmest greetings!
Firstly, thank you for choosing to stay at Vinpearl Resort Nha Trang during your visit to Vietnam.
We would also like to express our appreciation for the time you took to write your feedback. We take reviews very seriously thus everything you have mentioned will surely be discussed with the team to address your observations.
We truly hope to have the opportunity to welcome you back very soon.
With our kindest regards from beautiful Vinpearl Resort Nha Trang,
Hotel Management Board
Vinpearl Resort Nha Trang
Booked a room at Vinpearl Resort and emailed the staff prior to departure to ask about the transportation arrangement (the confirmation email sent by Expedia with all the necessary details was attached) but the staff did not say anything about the room.
At check-in the staff provided the registration form to fill in but my gender, surname and first name were all wrong. Most importantly, the form showed the name of another hotel at Vinpearl instead of Vinpearl Resort. The staff still didn't explain anything until I asked her whether it was ok to fill in the form under another hotel. She then told me that Vinpearl Resort was under maintenance and had to arrange another room at another hotel for me. Why wouldn't any staff inform me of such important changes?
She also arranged a room with garden view only but the original booking was a room with sea view which costed more. Again, she didn't explain anything about this and I had to tell her to give me the same type of room I reserved.
On the way to the hotel I saw some guests on a golf car going towards the direction of Vinpearl Resort, and this hotel is still accepting reservations. I can't understand why my reservation had to be changed while Vinpearl Resort is still open for business.
Beautiful, staffs were nice a helpful, clean…we were very pleased. We would recommend.
Thuy
於 2024 年 5 月住了 3 晚
Dang Duc Truong - Director of Operation 於 2024年5月22日的回應
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Dang Duc Truong - Director of Operation
8/10 不錯
Quoc (Westminster)
2024年5月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room so poor. Need upgrade to meet 5 stars
Quoc
於 2024 年 5 月住了 1 晚
Dang Duc Truong - Director of Operation 於 2024年5月10日的回應
Dear Guest,Thank you for taking the time to highlight your observations and I regret to hear about the inconvenience you experienced. I truly appreciate your comments and I hope there will be other opportunities for us to be of service to you again. Thank you & best regards, Hotel ManagementVinpearl Resort Nha Trang
8/10 不錯
Bao
2024年4月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Bao
於 2024 年 4 月住了 2 晚
Dang Duc Truong - Director of Operation 於 2024年5月17日的回應
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Dang Duc Truong - Director of Operation
8/10 不錯
Loan
多人同遊
2024年4月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I think we need more transportation.
Loan
於 2024 年 4 月住了 4 晚
Dang Duc Truong - Director of Operation 於 2024年4月18日的回應
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Dang Duc Truong - Director of Operation
10/10 優異
Binh
家人同遊
2024年3月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property. We stayed in the three bedroom Villa on the private beach and it was amazing.
Binh
於 2024 年 3 月住了 2 晚
Dang Duc Truong - Director of Operation 於 2024年3月27日的回應
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Dang Duc Truong - Director of Operation
10/10 優異
dongkook
2024年3月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
dongkook
於 2024 年 2 月住了 2 晚
Dang Duc Truong - Director of Operation 於 2024年3月23日的回應
친애하는 고객님,시간을내어이 리뷰를 작성해 주셔서 감사드립니다. 우리와 함께 즐거운 시간을 보내 주셔서 감사합니다. 특히 음식, 시설 및 친절한 직원을 즐겁게 읽으 셨습니다.우리는 곧 다시 고객님들을 환영 할 수있는 기회를 가지기를 바랍니다.아름 다운 빈펄 리조트 나트랑에서 우리의 친절 한 안부감사합니다. 항상 좋은 일만 있기를 바랍니다,호텔 경영빈펄 리조트 나트랑
8/10 不錯
Junchul
2024年2月24日
讚好:整潔度和職員與服務
Junchul
於 2024 年 2 月住了 3 晚
Dang Duc Truong - Director of Operation 於 2024年2月26日的回應
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Dang Duc Truong - Director of Operation
10/10 優異
Quyen
2024年2月23日
讚好:整潔度、職員與服務和住宿狀況
Quyen
於 2024 年 1 月住了 3 晚
Dang Duc Truong - Director of Operation 於 2024年2月24日的回應
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Dang Duc Truong - Director of Operation
10/10 優異
HAEKYEONG
家人同遊
2024年2月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
HAEKYEONG
於 2024 年 2 月住了 2 晚
Hotel Management 於 2024年2月21日的回應
친애하는 고객님,빈펄 리조트 나트랑에 머무시는 동안이 멋진 의견을 적어 놓은 시간을 내 주셔서 대단히 감사합니다.우리 모두는 확실히 가까운 미래에 우리 리조트로 고객님들을 환영 할 것을 고대하고 있습니다.감사합니다. 항상 좋은 일만 있기를 바랍니다,호텔 경영빈펄 리조트 나트랑
8/10 不錯
Nopporn
多人同遊
2024年2月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place and view.
Nopporn
於 2024 年 2 月住了 2 晚
Dang Duc Truong - Director of Operation 於 2024年2月19日的回應
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Dang Duc Truong - Director of Operation
10/10 優異
Andrew
多人同遊
2024年1月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent resort , can’t believe it’s so quiet. Some dining a bit expensive but Chinese restaurant and jasmine excellent food. Some issues initially setting up room deposit but otherwise very good
Andrew
於 2024 年 1 月住了 4 晚
Hotel Management 於 2024年1月28日的回應
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Dang Duc Truong - Director of Operation
10/10 優異
SEUNG EON
2024年1月7日
SEUNG EON
於 2023 年 12 月住了 4 晚
Hotel Management 於 2024年1月8日的回應
친애하는 고객님,빈펄 리조트 나트랑에 머무시는 동안이 멋진 의견을 적어 놓은 시간을 내 주셔서 대단히 감사합니다.우리 모두는 확실히 가까운 미래에 우리 리조트로 고객님들을 환영 할 것을 고대하고 있습니다.감사합니다. 항상 좋은 일만 있기를 바랍니다,호텔 경영빈펄 리조트 나트랑
10/10 優異
sumi
2024年1月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
sumi
於 2024 年 1 月住了 2 晚
Hotel Management 於 2024年1月8日的回應
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Dang Duc Truong - Director of Operation
2/10 很差
Tongtong
家人同遊, 商務旅客
2024年1月1日
不滿:整潔度、職員與服務和住宿狀況
Not good
Tongtong
於 2023 年 12 月住了 2 晚
Hotel Management 於 2024年1月7日的回應
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Dang Duc Truong - Director of Operation
8/10 不錯
HACKKYUN
家人同遊
2023年12月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
나트랑 리조트 굿~!
나트랑 빈펄리조트 휴양시설 관리가 잘되어 있어요. 수영장, 해변이 정말 좋아요~ 조식도 맛이 있습니다.
HACKKYUN
於 2023 年 12 月住了 2 晚
Saurabh Bakshi - General Manager 於 2023年12月30日的回應
친애하는 고객님,시간을내어이 리뷰를 작성해 주셔서 감사드립니다. 우리와 함께 즐거운 시간을 보내 주셔서 감사합니다. 특히 음식, 시설 및 친절한 직원을 즐겁게 읽으 셨습니다.우리는 곧 다시 고객님들을 환영 할 수있는 기회를 가지기를 바랍니다.아름 다운 빈펄 리조트 나트랑에서 우리의 친절 한 안부감사합니다. 항상 좋은 일만 있기를 바랍니다,호텔 경영빈펄 리조트 나트랑
10/10 優異
Nancy
家人同遊, 親子同遊
2023年12月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed 3 nights in a 3 bedroom villa with our extended family and an additional 3 nights in a spacious king suite for our family of 4. It was an awesome experience from beginning to end. The food was great, the spa was exceptional and relaxing, and the pool was fun! We loved the service. Sy Phuc was very helpful throughout our stay. The entire staff is very friendly and polite. We will be back for sure!
Nancy
於 2023 年 12 月住了 3 晚
Saurabh Bakshi - General Manager 於 2023年12月24日的回應
Dear Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort Nha Trang Thank you & best regards, Saurabh Bakshi - General Manager
10/10 優異
Myeonggi
2023年12月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Myeonggi
於 2023 年 12 月住了 3 晚
Saurabh Bakshi - General Manager 於 2023年12月21日的回應
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Saurabh Bakshi - General Manager
8/10 不錯
SEONGHOON
家人同遊, 商務旅客, 多人同遊
2023年12月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
SEONGHOON
於 2023 年 12 月住了 2 晚
Saurabh Bakshi - General Manager 於 2023年12月15日的回應
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Saurabh Bakshi - General Manager
10/10 優異
SEUNG KYU
2023年11月24日
讚好:整潔度、職員與服務和住宿狀況
A good place to relax quietly. I enjoyed a comfortable rest in a friendly and clean facility.
SEUNG KYU
於 2023 年 11 月住了 4 晚
Saurabh Bakshi - General Manager 於 2023年11月24日的回應
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Saurabh Bakshi - General Manager
10/10 優異
joongkwan
2023年11月21日
joongkwan
於 2023 年 11 月住了 3 晚
Saurabh Bakshi - General Manager 於 2023年11月23日的回應
"Dear Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort Nha Trang Thank you & best regards, Saurabh Bakshi - General Manager"
10/10 優異
James
伴侶同遊
2023年11月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was very beautiful and well kept. The staff was extremely nice and accommodating. The views were extraordinary and the future developments will be amazing upon completion. I cant believe more people are not rushing to visit this wonderful place.
James
於 2023 年 11 月住了 1 晚
Saurabh Bakshi - General Manager 於 2023年11月14日的回應
"Dear Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort Nha Trang Thank you & best regards, Saurabh Bakshi - General Manager"
10/10 優異
Sangwoon
2023年11月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sangwoon
於 2023 年 11 月住了 2 晚
Saurabh Bakshi - General Manager 於 2023年11月11日的回應
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Saurabh Bakshi - General Manager
10/10 優異
byungmoon
2023年11月9日
讚好:職員與服務、住宿狀況和客房舒適度
복도청소는 안되어 있고 침구에서 다소 냄새가 남. 전체적인 분위기는 최고
byungmoon
於 2023 年 11 月住了 3 晚
Saurabh Bakshi - General Manager 於 2023年11月11日的回應
친애하는고객님,시간을내어 관찰 해 주셔서 감사 드리며 불편을 끼쳐 드려 죄송합니다. 귀하의 의견에 진심으로 감사 드리며 귀하에게 다시 서비스를 제공 할 수있는 다른 기회가 있기를 바랍니다.감사합니다. 항상 좋은 일만 있기를 바랍니다,호텔 경영빈펄 리조트 나트랑
8/10 不錯
真實旅客
多人同遊
2023年10月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Forrygende
真實旅客
於 2023 年 10 月住了 3 晚
Saurabh Bakshi - General Manager 於 2023年10月30日的回應
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Saurabh Bakshi - General Manager
10/10 優異
Dimo
2023年10月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful Vietnam
I guessed when going to Vietnam I come in communism. But! I fallen in love with this country. Hotel Vinpearl Resort Nha Trang has outstanding service and dedicated staff. Nothing problem. Only friendly smiles and Sin' Tyao ( Hallo! ) . Of course I'll come back.
Dimo
於 2023 年 10 月住了 5 晚
Saurabh Bakshi - General Manager 於 2023年10月17日的回應
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Saurabh Bakshi - General Manager
10/10 優異
Jaemoon
2023年10月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jaemoon
於 2023 年 10 月住了 5 晚
Saurabh Bakshi - General Manager 於 2023年10月17日的回應
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Saurabh Bakshi - General Manager
8/10 不錯
AliceDJ
伴侶同遊
2023年10月8日
讚好:整潔度和職員與服務
Good area and pool but the facilities are really old ! When u get in the room it feels like no one stay there for long time !
Good for family to stay not too much activity for young people !
AliceDJ
於 2023 年 10 月住了 2 晚
Saurabh Bakshi - General Manager 於 2023年10月9日的回應
"Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Saurabh Bakshi - General Manager"
8/10 不錯
Jongheon
家人同遊
2023年10月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
가족여행에 적합한 만능 풀빌라
빈펄리조트의 3룸 풀빌라에 묵었는데 사용흔적은 있지만 관리가 잘 된 편이라 흡족하게 이용할 수 있었습니다. 빌라에 있는 풀도 작지 않아서 아이들과 놀기 적당했고 모든 방마다 화장실과 TV가 있어서 여러 가족이 와도 편할 것 같네요. 빈원더스의 놀이기구나 워터파크도 재미있고 룸서비스 음식도 저렴하진 않지만 충분히 맛있고 훌륭했습니다. 피트니스는 유산소 운동 시구보단 근력 운동 기구가 잘 갖춰져 있고 이용하기 편합니다. 메인풀장은 규모가 상당히 크고 농구,배구,수구 등도 즐길 수 있으며 풀사이드바도 이용할 만합니다. 다만, 호텔앞 비치는 모래는 좋은데 바닷물이 탁하고 아주 깨끗하다는 느낌은 아니었습니다.
Jongheon
於 2023 年 9 月住了 4 晚
Saurabh Bakshi - General Manager 於 2023年10月4日的回應
친애하는 고객님,우리와 함께한 경험에 대해 글을 써 주셔서 감사합니다. 우리가 머무는 동안 기대에 못 미쳤다면 진심으로 사과드립니다.제기 한 포인트가 처리되고 그에 따라 처리된다는 점을 안심하십시오. 다시 한 번, 소중한 피드백과 통찰력을 공유해 주셔서 감사 드리며, 따라서 서비스를 더욱 개선 할 수 있습니다.감사합니다. 항상 좋은 일만 있기를 바랍니다,호텔 경영빈펄리조트 나트랑
10/10 優異
Porpla
家人同遊
2023年9月27日
讚好:整潔度、職員與服務和住宿狀況
Very good
Porpla
於 2023 年 9 月住了 1 晚
Saurabh Bakshi - General Manager 於 2023年9月27日的回應
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Saurabh Bakshi - General Manager