My experience was spectacular, I loved the hotel and received very good service from all the staff. I recommend it for a family vacation because it has many options for not leaving the facility
Marjorie
於 2024 年 6 月住了 2 晚
6/10 一般
Frank
親子同遊, 商務旅客
2024年6月10日
讚好:整潔度、設施服務和住宿狀況
waterpark and the activities for kids.
overpriced and they lost my car for an hour
Frank
於 2024 年 6 月住了 2 晚
6/10 一般
Tennille
家人同遊
2024年6月9日
讚好:整潔度和住宿狀況
不滿:職員與服務
Not a lot of kid friendly food choices. The entertainment was average.
Tennille
於 2024 年 6 月住了 2 晚
10/10 優異
Scott
商務旅客
2024年6月9日
讚好:整潔度、職員與服務和住宿狀況
Very good customer experience
Scott
於 2024 年 6 月住了 2 晚
10/10 優異
Ingrid
2024年6月8日
讚好:整潔度、職員與服務和住宿狀況
Excellent
Ingrid
於 2024 年 6 月住了 1 晚
10/10 優異
Annia
家人同遊, 親子同遊
2024年6月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfecto
Annia
於 2024 年 5 月住了 2 晚
2/10 很差
Travis
家人同遊
2024年6月6日
不滿:職員與服務、設施服務和住宿狀況
Ladies at front are not helpful. The cashless thing is stupid. Cards wouldnt work to open door to room, with no help from front. The whole thing was a horrible experience. Waterpark was good except all the chairs say reserved and nobody ever used them but if you hit your vape they are all over you. Overpriced for lacking of service and chairs shouldnt be able to be reserved outside especially so many. A joke really
Travis
於 2024 年 5 月住了 1 晚
4/10 欠佳
Lorianne
家人同遊
2024年6月4日
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
I booked an Emerald Bay Atrium view, however the room we were given was around the corner at the end of Emerald Bay and beginning of Key West so there was a big concrete wall on the side of us. A flying cockroaches.
The beds were the worst I have ever slept on and I am not that picking of a person but both beds slanted at the side by the nightstand. We had to place pillows in order not to slide off. Very disappointing.