Our room was big and complete with items you will need for long stay, they even provided laundry soap and dish soap if you need to do laundry or wash dishes. Those little things was a big deal to me 😬 We were able to check in early without having to pay early check in. The staff at the front desk were nice, pleasant and accommodating. I would have given a 5 star had we been informed that the elevator was out of order for our stay,Yes, I requested upper floor but did not know the elevated was out of order, otherwise I would not have refused assistance with our luggages. Overall it was a great stay, and we will come back if we need a place to stay in Orlando.