A tall building with lot of guests. Even there are 5 elevators, usually still need to wait for a while to go up or down. There are onsen, swimming pool (not opened during supposed opening hour) and abundant paid breakfast, and the location is really convenient, but the general atmosphere and environment are not that friendly in my feeling. I would probably not staying there again if I go to Osaka. One more incident: One of the two bottled water had been opened but was left there to "welcome" guests; although the reception downstair had changed an unopened one for me, it was troublesome and time wasting.