I went back and forth on writing this review. As I did love the house and loved the location. The house is beautiful! We chose this house not just for location and beauty but for the elevator as we had 2 women with issues with stairs. One with MS and one that was about to undergo back surgery.
Well…. As we got there the elevation has some issues. But the property manager fixed it before leaving. Then as trying to open up the door to the elevator, as it wasn’t and easy door to open, my phone dropped in the elevator shaft. I called the property manager and the first thing she asked me is if I had been drinking. (Mind you this is 1 hour after arrival, and no I hadn’t been.) we got my phone out without her, but when the next person took the elevator, they got stuck! She had to wait in there an hour. They didn’t have the right elevatir key to get her out. I was running up and down the stairs trying to talk to the property manager as she was hours away at the time. Finally a nice guy arrived to help, but realized he had to go to another house cause there was no way to get the door open without the right key. UMMM SCARY! Why don’t they equip people with these keys in case of this, I have no idea. After all that, the elevator was broken! They told us they would have someone out to fix it the next day. They never did. I even text them a few times asking and got no reply.
The day before our the last day I ended up breaking my foot outside. Had to go to the hospital get it fixed, and now there were 3 of us needing that elevator.
I loved the house, loved the layout, beautiful decor, very homey. But the property managers definitely need to up there customer service and make sure everything is running smoothly and efficiently.