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弗羅芒坦皇家酒店的評價

弗羅芒坦皇家酒店
11 Rue Fromentin, Paris, Paris

評價

9.0

卓越

10 分評分,優異;25 則評價中有 17 則" "
8 分評分,不錯;25 則評價中有 5 則" "
6 分評分,一般;25 則評價中有 1 則" "
4 分評分,欠佳;25 則評價中有 1 則" "
2 分評分,很差;25 則評價中有 1 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

8.0/10 

設施服務

9.4/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Kin Sang

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 4 晚
Camille CHRISTOL - Front Office Manager 於 2023年12月13日的回應
Thank you so much for this very good review after your stay in our hotel !Regards,

10/10 優異

Barbara

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 5 月住了 3 晚
Camille CHRISTOL - Front Office Manager 於 2024年5月21日的回應
Madame,Ce fut un réél plaisir de vous avoir parmi nous.Nous vous souhaitons un bon retour, Bien à vous,

10/10 優異

Jared

讚好:整潔度、職員與服務和住宿狀況
Staff were excellent and the room was spacious and clean.
於 2024 年 5 月住了 3 晚
Camille CHRISTOL - Front Office Manager 於 2024年5月17日的回應
Dear Jared,We would like to thank you for your amazing review after your stay !Looking forward to welcoming you back soon,Regards,

2/10 很差

David

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
My trip was canceled by the airline French Bee And both the hotel and Expedia Would provide no refund
於 2024 年 2 月住了 8 晚
Camille CHRISTOL - Front Office Manager 於 2024年5月7日的回應
Dear guest, We are very sorry for the inconvenience. However, you have choose by your side a non refundable and non modifiable rate. It's our cancellation policy and that's why the rate is more interersting. We do not proceed to any refund in that case. Next time, we advise you to choose a flexible rate to avoid this situation.Thank you for your understanding,Best regards,

10/10 優異

Haley

讚好:整潔度、職員與服務、設施服務和住宿狀況
I had such an AMAZING experience here. I was a solo female traveler and felt so safe. The staff was so kind and helpful and the hotel was beautiful! Loved the area as well. So much art, nightlife, and things to do!
於 2024 年 4 月住了 10 晚
Camille CHRISTOL - Front Office Manager 於 2024年5月17日的回應
Dear Haley,Many thanks for your kind review after your stay with us !We are so happy to read you felt safe in our proprety and the district around.Looking forward to welcoming you soon,Regards,

10/10 優異

Sergio

讚好:整潔度、職員與服務、設施服務和住宿狀況
Todo excelente
於 2024 年 4 月住了 5 晚
Camille CHRISTOL - Front Office Manager 於 2024年5月17日的回應
Many thanks for your amazing review after your stay !Kind regards

10/10 優異

lisa

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We very much enjoyed our stay here and found the staff to be very friendly and accommodating. The hotel has a boutique vibe and has been recently updated with a cool art deco style. The room was very clean and modern although small. However I noticed there are larger floor plans available and understand rooms are generally smaller in larger cities. The area was very walkable and close to many attractions as well as the metro. Our fondest memory of this stay is related to the hospitality and genuine friendliest of the staff. They made every effort to communicate with us despite our poor attempts to speak the French language. Five stars to the entire team!
於 2024 年 4 月住了 6 晚
Camille CHRISTOL - Front Office Manager 於 2024年4月27日的回應
Madame,Thank you so much for taking the time to leave us this lovely comment after your stay. We're delighted to hear that you enjoyed the Art Deco decor and that the staff were very attentive. Indeed, we have larger rooms: our superior and deluxe rooms offer more comfort. We look forward to seeing you again,

8/10 不錯

Murielle

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice staff, nice hotel. Not very convenient if you have a bottle feeding child because the regular rooms do not have a fridge but, overall we had a pleasant stay.
於 2024 年 4 月住了 1 晚
Camille CHRISTOL - Front Office Manager 於 2024年4月27日的回應
Dear customer, Many thanks for your comment after your stay.We are happy to read that you enjoy our brand new hotel Art Deco. We look forward to welcoming you again,Regards,

10/10 優異

xavier

於 2024 年 2 月住了 1 晚
Camille CHRISTOL - Front Office Manager 於 2024年3月2日的回應
Dear customer,Thank you so much for your warm review after your stay with us. We are delighted to have welcomed you among us! We do our best to ensure that our guests have a wonderful stay.Looking forward to seeing you again,Cordially,

10/10 優異

Gilberto

讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff is friendly
於 2024 年 2 月住了 4 晚
Camille CHRISTOL - Front Office Manager 於 2024年2月21日的回應
Dear customer, Many thanks for this great review after your stay with us ! All our team works hard to ensure your satisfaction. Looking forward to welcoming you again, Sincerely,

10/10 優異

Brian

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 5 晚
Camille CHRISTOL - Front Office Manager 於 2024年2月8日的回應
Dear customer, Many thanks for your 10 after your stay with us !Looking forward to welcoming you again, Regards, Camille CHRISTOL - Front Office Manager

8/10 不錯

Sebastian Jose Sanchez (San Juan)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The staff at the hotel were great, particularly Khaled who assisted us with great recommendations and took care of us during our stay.
於 2024 年 1 月住了 9 晚
Camille CHRISTOL - Front Office Manager 於 2024年2月8日的回應
Dear customer, Thank you so much for your king review after your stay with us ! We transmit your words to Khaled and the whole team. We wish you a safe trip back, Regards,

6/10 一般

Sophie

親子同遊
讚好:整潔度、職員與服務和住宿狀況
The staff were really great, especially Khalid. When we arrived late and the room light weren't working he was very helpful getting us a new room sorted and guving us transport advice. The rooms were clean and very comfortable. However, the metro noise underneath is more than just a rumble. It made the room shake. Combined with shouting from the street through the night- it is in Pigalle after all- we didnt sleep well.
於 2024 年 1 月住了 3 晚
Camille CHRISTOL - Front Office Manager 於 2024年1月17日的回應
Good evening,Thank you for your review after your stay. We apologize again for the inconvenience at your check-in. We are happy to read that you enjoyed our deluxe room and all the facilities. We are sorry for the noise of the metro and the street. Pigalle is noisy during the week-end for a long time..With our sincere apologizes,Regards,

10/10 優異

CHRISTOPHER

讚好:整潔度、職員與服務和住宿狀況
Family of 4 staying for 2 nights. We had a great stay. Métro is 400yds away. The staff were very helpful. Room was great. Would recommend highly
於 2024 年 1 月住了 2 晚
Camille CHRISTOL - Front Office Manager 於 2024年1月17日的回應
Thank you so much for your very great comment after your stay with us ! We are delighted to read that you enjoyed our new hotel and we try to always be at your service.Have a safe trip back,Regards,

10/10 優異

Robyn

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was newly remodeled, impeccably clean and tastefully designed. I appreciated all the small, little details the hotel provided, like the plate of macarons and customized welcome letter upon arrival, bath robes and slippers provided, and high end bath products in sustainable, refillable bottles. The staff was always pleasant, informative and accommodating to our needs. The only downside we experienced, that I hadn't been aware of, is that the hotel is located near the red light district, on one of the main drag of seedy shops. It didn't feel unsafe, but was something I wish I didn't have my children walk by every day. Merci!
於 2023 年 12 月住了 1 晚
Camille CHRISTOL - Front Office Manager 於 2024年1月17日的回應
Good evening,Thank you so much for your great comment after your stay with us ! We are so delighted to read that you enjoyed our new hotel overall and all the details in the room.Indeed, Pigalle is a mix of population and shops for a long time. We are looking forward to welcoming you again,Regards

10/10 優異

Victoria

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Stunning boutique hotel
Newly refurbished the hotel is beautifully and thoughtfully decorated and was spotlessly clean. The staff were all very helpful and friendly. Breakfast service was a bit slow but once arrived it was fresh and delicious. The hotel is just a 3 minute walk to the metro and bus stop (Blanche) as well as Moulin Rouge. It is a 15-20 minute walk up to Sacre-Cœur, our room (a suite) even had a stunning view of it! We would definitely stay here again.
於 2023 年 12 月住了 4 晚
Camille CHRISTOL - Front Office Manager 於 2024年1月17日的回應
Dear Madam,Thank you so much for your review after your stay with us ! We are so happy to read that you appreciated the location and the hotel overall. We would be delighted to welcome you again, Regards,

4/10 欠佳

Marek

不滿:職員與服務
Xxc
於 2023 年 12 月住了 3 晚
Camille CHRISTOL - Front Office Manager 於 2023年12月23日的回應
Good evening, We are very sad with your review after your stay with us. Don't hesitate to contact us to explain what happen. Sincerely,

10/10 優異

Oscar

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Très belle expérience dans une ambiance travaillée
Hôtels tout neuf, personnel très accueillant et serviable, lit et mobilier deco tres bien, il est un peut bruyant a cause des vibrations du métro mais rien d’anormal dans le quartier, bref très bien !
於 2023 年 12 月住了 1 晚
Camille CHRISTOL - Front Office Manager 於 2023年12月13日的回應
Bonjour, Merci pour cette superbe note après votre séjour chez nous ! Nous sommes ravis de lire que vous avez apprécié la décoration Art Deco et la gentillesse de notre personnel.Au plaisir de vous revoir, Cordialement,

8/10 不錯

Boutros Antoine

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 3 晚
Camille CHRISTOL - Front Office Manager 於 2023年12月1日的回應
Good morning,Thank you for sharing your experience after your stay with us. Glad to read that everything met your expectations.Regards,

10/10 優異

Elizabeth

多人同遊
Brilliant stay
Brilliant stay for 3 nights. Booked a twin superior. Really clean, spacious and very comfy beds! Great to have a walk in shower. Loved the location and enjoyed exploring Montematre and South Pigalle by foot and then hopping on the metro for further afield. Some great places to eat/drink around Rue des Martyrs.
於 2023 年 11 月住了 3 晚
Esther De La Fuente Manager 於 2023年11月6日的回應
Dear Elisabeth,Many thanks for this nice review about your recently stay at the Artemisia.We are really to read that you enjoyed the service, the confort and the facilities of our Superior rooms.The location of the hotel is perfect to explore Montmartre and South Pigalle. A waste range of bars and restaurant is available nearby the hotel.We hope to see you again at the Artemisia Montmartre,Yours sincerely