住宿城景

埃德加與阿基里斯酒店的評價

3 out of 5
埃德加與阿基里斯酒店
1 rue Sainte Foy, Paris, Paris

評價

8.8

優異

10 分評分,優異;308 則評價中有 162 則" "
8 分評分,不錯;308 則評價中有 104 則" "
6 分評分,一般;308 則評價中有 26 則" "
4 分評分,欠佳;308 則評價中有 9 則" "
2 分評分,很差;308 則評價中有 7 則" "

9.2/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

8.8/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Mohan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
餐厅简直不能再赞

10/10 優異

Sadek

讚好:整潔度、職員與服務和住宿狀況
Great location and service. Rooms very clean.
於 2024 年 5 月住了 2 晚
Team E & A 於 2024年5月13日的回應
Dear Sadek,We're thrilled you enjoyed our location and service, and that you found our rooms very clean! Thank you for your kind words. We hope to welcome you back soon!Team Edgar & Achille

10/10 優異

Franklin

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
the bed was hard and the room was immaculatey clean.
於 2024 年 5 月住了 4 晚
Team E&A 於 2024年5月13日的回應
Dear Franklin,Thank you! We're glad you found our hotel cute and clean. We hope to welcome you back soon!Team Edgar & Achille

10/10 優異

qi wen

讚好:整潔度
於 2024 年 4 月住了 4 晚

10/10 優異

Conrad

讚好:整潔度、職員與服務和住宿狀況
Enjoyed our stay. Bed is a tad hard but I'd prefer that over too soft any day.
於 2024 年 4 月住了 2 晚
Hamza 於 2024年5月2日的回應
Thank you for your feedback, we strive to improve our service to meet the expectations of our customers

10/10 優異

Veruska

家人同遊
讚好:設施服務和住宿狀況
Very cute and clean hotel
於 2024 年 4 月住了 4 晚
Team Edgar & Achille 於 2024年5月13日的回應
Dear Veruska,Thank you! We're glad you found our hotel cute and clean. We hope to welcome you back soon!

6/10 一般

Hugues

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 3 晚

10/10 優異

Nicholas

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed with my wife and son, had an excellent experience. Front desk was helpful with getting us a dinner reservation, location is great and the room was just as expected. Definitely recommended
於 2024 年 3 月住了 4 晚
Team Edgar & Achille ☺ 於 2024年4月10日的回應
Dear NicholasWe are delighted to read your valuable comment which highlights the quality of the service we offer and which highlights our professionalism in the allocation of rooms according to the reserved categories.Our team works hard every day to offer you a pleasant stay.We thank you for your trust and hope to welcome you very soon at the Edgard et Achille hotel!Kind regards,Team Edgar & Achille

10/10 優異

Jorge (Keller)

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A little bit of a rough area
於 2024 年 3 月住了 2 晚
Team Edgar & Achille ☺ 於 2024年4月10日的回應
Dear Jorge,We thank you for your feedback and would like to know about your experience at the Edgar et Achille hotel.Indeed, the hotel and its surroundings are calm and secure.You also have two night receptionists to assist you if necessary.We hope to see you soon at the Edgar and Achille hotel!Best regards, Team Edgar & Achille

10/10 優異

Annie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice room, clean and comfortable. Nice staff and a conviennient neighbourhood. Price was great for the quality.
於 2024 年 3 月住了 3 晚
Team Edgar & Achille ☺ 於 2024年4月10日的回應
Dear AnnieWe are delighted to see your positive feedback.Please congratulate our cleaning teams who are mobilized to allow you to rest in a clean and pleasant environment.We are committed to meeting your requirements and combining quality with price.We hope to welcome you again at the Edgar et Achille hotel!Kind regards,Team Edgar & Achille

10/10 優異

Chenggang

於 2024 年 3 月住了 3 晚

10/10 優異

Scott

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is great location in the 2nd that is a short walk to two different metro stations. The included breakfast is awesome (although I recommend to hotel management that you NOT charge for refills on coffee). This was our first trip to Paris and after exploring many other Arrondissements while we were there, we are VERY happy with our choice to stay in the 2nd.
於 2024 年 3 月住了 7 晚
Anna 於 2024年3月26日的回應
Dear Scott, Thank you very much for such a kind feedback.We are happy you had a great stay. Thank you for your suggestion, we will definetely take it into consideration.We would be glad to host you again at hotel Edgar&Achille. Kind regards, Reception

2/10 很差

Aziz

不滿:整潔度、職員與服務、設施服務和住宿狀況
I didn’t appreciate that I asked for a late checkout and they made me pay 80€ just for leaving the room late!
於 2023 年 12 月住了 1 晚
Anna 於 2024年3月7日的回應
Dear Aziz, We are sad to receive such a poor feedback eventhough we did our best to make sure you have a good stay and made few commercial gestures for you. We have upgraded you free of charge from Standard room to Prime room and on the day of you check out we accepted that you leave at 12:30 instead of a regular time 11:30. Unfortunately you could leave only after 15h which is very late for us as the check in time is 15H and there was another guest waiting for his room and the house keeper didn't have time to prepare the room. In this case we usually charge the fee of the whole night as we can not sell the room but we were willing to apply only late check out fee which is 70 (not 80). It is indeed menthoned in our policy and it was debited with your agreement.Despite this unfortunate misunderstanding we would be glad to host you again at the Hotel Edgar & Achille.Kind regards, Team Edgar&Achille

4/10 欠佳

Michael

讚好:整潔度
不滿:住宿狀況
I booked a two night stay at this hotel and unfortunately I didn't think it was acceptable. I ended up finding a different hotel for my second night, which was much more comfortable. There were a few things wrong with my stay. First, the hotel actually has two buildings. They put me on the ground floor of the second building which is attached to the restaraunt. While it was a spacious room it was quite dark, and since it was on the ground floor you really needed to close the blinds to prevent people from seeing inside, making it even darker. The room is adjacent to the restaraunts bathrooms and door access to the second floor. You get a lot of noise from the restrooms and all those doors opening and closing. You can also hear people chatting in the outdoor seating of the restaurant . The free Wifi also kept dropping out and since I needed to do somethings for work this was very inconvenient. Lastly, the nightstands do not have easy access to power outlets and there are no USB outlets either making it inconvenient to charge devices. In my opinion due to these numerous issues this room should not even be given out. They did offer to move me to another room in that same building, but I didn’t think that would address the poor Wifi or some of the noise issues so I opted to leave.
於 2024 年 2 月住了 2 晚
Team Edgar & Achille ☺ 於 2024年4月11日的回應
Dear Michael,We are sorry to see that you had a difficult time staying in the room allocated to you.We apologize for the inconvenience caused by the noise caused by the influx of customers that night.Furthermore, work has taken place in the room and it is comfortable again.Our wish is to ensure optimal comfort. And to provide you with solutions if necessary. This is why our teams offered to move you to another room.We nevertheless hope that you enjoyed your stay in Paris.You are always welcome at the Edgar and Achille hotel!Kind regards

6/10 一般

Piril (Ankara)

於 2024 年 2 月住了 4 晚
Team Edgar & Achille ☺ 於 2024年4月11日的回應
Cher Piril, Merci pour votre retour. L'hôtel est toujours ravis de vous accueillir dans ses locaux. N'hésitez pas à nous donner votre avis sur votre expérience à l'hôtel Edgar et Achille.Les avis de nos clients sont très précieux et nous permettent de comprendre en quoi nous pouvons nous améliorer.Nous attendons votre prochaine visite! Cordialement,

8/10 不錯

Colin

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Good location, disappointed restaurant and bar closed on Sunday, could not even relax with just a drink on Sunday evening. Our room was wooden clad with 90 water colours of tree house designs, a bit different to what we expected, but ok
於 2024 年 2 月住了 3 晚
Team Edgar & Achille ☺ 於 2024年4月11日的回應
Dear Colin,We are reassured to see your satisfaction with the Edgar and Achille hotel.The hotel's restaurant is closed on Sunday evenings but you can dine in nearby restaurants.Each room has a unique design, which also gives the hotel its charm.If your room is not to your liking, you can contact the hotel staff to visit another room of the same category only if it is available.We will be delighted to welcome you again for a new experience.Sincerely,

10/10 優異

Francisco

讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s a great location when you get to the city by train. It’s walkable and if you return at late hours there are a lot of open places with people hanging out, it helps to make you feel safe
於 2024 年 2 月住了 3 晚
Team Edgar & Achille ☺ 於 2024年4月11日的回應
Dear Francisco,Thank you for mentioning the good location of the Edgar and Achille hotel which gives you access to all amenities.In addition, the hotel and its surroundings are secure. You have at your disposal a night receptionist ready to welcome you for your late arrivals.See you soon at the Edgar and Achille hotel!Kind regards!

10/10 優異

Maria

於 2024 年 1 月住了 4 晚

10/10 優異

Jeff

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great room
Room was very nice and clean. Staff was helpful, friendly, and English fluent. Very good value for the price, I will stay here again.
於 2024 年 2 月住了 1 晚
The reception 於 2024年2月9日的回應
Dear Jeff, we are delighted to read your comment which encourages us to go above and beyond. As you have indicated, we are also looking forward to welcoming you back to our hotel to give you an experience as pleasant as the first one.Kind regards,

8/10 不錯

Sara

讚好:整潔度和職員與服務
Small rooms, but it's Paris! It is a very convenient location, walkable and with many options nearby. It's a super quiet hotel, which is a plus! I would only say that the breakfast/restaurant is expensive for what it offers. Find other locations nearby with better offers.
於 2024 年 2 月住了 3 晚
The reception 於 2024年2月9日的回應
Dear Sara, We are delighted to read you and to see that you have very much enjoyed your stay at our hotel. As for the restaurant, we understand your personal opinion regarding the items that make up the menu. By the way, we hope that despite everything you enjoyed yourself in our restaurant Egard and Achille. We look forward to welcoming you.Best regards,

10/10 優異

Stephane

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

8/10 不錯

Christian

於 2024 年 1 月住了 3 晚

6/10 一般

真實旅客

多人同遊
讚好:整潔度和住宿狀況
Kallt både på rummet och i hotellets restaurang.
於 2024 年 1 月住了 4 晚
The reception 於 2024年2月9日的回應
Thank you for your comment. You have the option to regulate the temperature of your room directly. The hotel staff is also on hand to assist you. We hope you had a great stay with us and look forward to welcoming you again.Best regards,

8/10 不錯

David

讚好:職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚

10/10 優異

Katy

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location for exploring Paris. Good sized room for our family of three. Would recommend.
於 2024 年 1 月住了 3 晚
The reception 於 2024年2月9日的回應
Dear Katy,Thank you for your valuable feedback and we were delighted to have you here. We hope to see you very soon.Kind regards,

10/10 優異

Saba

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 4 晚

8/10 不錯

David

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況

8/10 不錯

Jorge (Wilmington)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Very well located, clean. Rooms are small (Paris standard)but when it comes to location you can’t go wrong here. Very walkable to everything.
於 2023 年 12 月住了 2 晚
Anna 於 2023年12月14日的回應
Dear Jorge, Thank you very much for your feedback.We are glad to hear that you've enjoyed your stay and appreciated the central location of the hotel.We would be happy to host you again at hotel Edgar&Achille.Kind regards,Reception

10/10 優異

Mariana

於 2023 年 11 月住了 3 晚

8/10 不錯

Marie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
-Liten hiss. Trångt att komma in i duschen. Alltid vattenflaskor på rummet.
於 2023 年 11 月住了 5 晚

10/10 優異

Mona

讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic location, friendly staff, and nice rooms. Looking forward to staying here next time I’m in Paris
於 2023 年 11 月住了 2 晚

4/10 欠佳

Edith

家人同遊
Nous sommes revenus avec des punaises de lit!!!!!!!!!!!
於 2023 年 11 月住了 4 晚

10/10 優異

真實旅客

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
Nice room, clean and warm.
於 2023 年 11 月住了 4 晚

10/10 優異

Michelle

讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved my stay here, location was perfect, room was clean and staff helpful
於 2023 年 11 月住了 2 晚

2/10 很差

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
BED BUGS!!
Our "pemium room" was not fresh at all. But worst off all was of course that it was bed bugs in the room! We changed to a smaller room that was a bit more modern. However they did not give us any refund. Did not answer Hotels about the issue for weeks. Would not recommend.
於 2023 年 10 月住了 2 晚
Team Edgar & Achille 於 2023年11月18日的回應
Dear Anonymous,Thank you for taking the time to share your experience, and we sincerely apologize for any inconvenience you faced, but we want to assure you and all our readers that we conduct regular and thorough inspections at our hotel. Since the outbreak, we have intensified our efforts, inspecting weekly, and we can confidently state that there have been no signs of bed bugs in our establishment.Regarding your specific case, our investigation team (pest control), including the photos you provided, concluded that the issue was not related to bed bugs. We take matters of cleanliness and guest satisfaction seriously, and our inspection team reported no evidence of bed bugs in your room and our hotel.We also apologize for any delay in our communication. We keep a line of contact with you and Expedia, and your comment about not answering for weeks surprises us. We strive to address concerns promptly.Once again, we apologize for any discomfort you experienced during your stay. We appreciate your feedback and take all necessary steps to ensure the well-being of our guests.Kindest regards,Management Team Edgar & Achille

10/10 優異

Aileen

於 2023 年 11 月住了 4 晚

8/10 不錯

Jaysee

伴侶同遊
讚好:整潔度、職員與服務和設施服務
Bien localisé, propre et chambre de bonne grandeur mais pas très bien insonorisé
於 2023 年 11 月住了 3 晚
Team Edgar & Achille 於 2023年11月15日的回應
Cheré JayseeMerci beaucoup d'avoir partagé votre expérience. Nous sommes ravis que vous ayez apprécié notre emplacement idéal, la propreté de l'établissement et la taille de la chambre. Votre remarque concernant l'insonorisation est notée, et nous prendrons en compte votre feedback pour améliorer notre service.Nous espérons avoir le plaisir de vous accueillir à nouveau pour une expérience encore plus agréable.Cordialement,Team Edgar & Achille

8/10 不錯

LIMON

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Team Edgar & Achille 於 2023年11月15日的回應
Dear Limon, Thank you for taking the time to share your feedback and giving us an 8/10 rating. We're pleased to know that you had a positive experience during your stay.We appreciate your support and hope to welcome you back to our hotel.Kind regards, Team Edagr & Achille

10/10 優異

Emiliana (Miami Beach)

於 2023 年 11 月住了 1 晚

10/10 優異

Vladimir

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great area, really enjoyed it modest, but very functional.
於 2023 年 10 月住了 4 晚
Team Edgar & Achille 於 2023年11月3日的回應
Dear Vladimir, we appreciate your feedback and are pleased to hear that you enjoyed the great area. We're glad you found our accommodations modest but very functional. If you have any further comments or if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to share your thoughts with us. Best regards, Team Edgar & Achille.

10/10 優異

David

We'd love to come back
We were very happy with our stay at Hotel Edgar & Achille. The room was meticulously clean, quiet, with a comfortable bed and a stunningly good shower. (I suppose the room was a bit small, but not by European standards). The service was outstanding: from the warm and helpful welcome (checking our bags when arrived in the mid-morning) to the constantly cheerful and kind help from those at the desk (in English which was very helpful for us). Just a heads up, the restaurant, which was good also, is actually across the street from the hotel itself.
於 2023 年 10 月住了 2 晚
Team Edgar & Achille 於 2023年11月3日的回應
Dear David, we're thrilled to hear you had a very happy stay at Hotel Edgar & Achille. Glad to hear that our room was clean, quiet, and had a comfy bed and an excellent shower. We appreciate your kind words about our service, including the warm welcome and assistance in English.Thank you for the note about our Restaurant Edgar; we hope you enjoyed your meal. If you have more comments or suggestions, please share them with us. We look forward to your next accommodation with us here in Paris! Kindest regards, Team Edgar & Achille.

10/10 優異

Jean Jacques

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Team Edgar & Achille 於 2023年11月15日的回應
Cher Jean,Un immense merci pour votre évaluation parfaite de 10/10 ! Nous sommes ravis que votre séjour ait été à la hauteur de vos attentes. Nous espérons avoir le plaisir de vous accueillir à nouveau.Bien à vous,Team Edgar & Achille

8/10 不錯

Nancy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Stylish boutique hotel with a great cafe downstairs. Our room was quite small, but that’s normal for Paris, and it was very clean and comfortable.
於 2023 年 10 月住了 1 晚
Team Edgar & Achille 於 2023年11月15日的回應
Dear Nancy,Thank you for choosing to stay with us and sharing your positive feedback! We're thrilled to hear you enjoyed our stylish boutique hotel and the great restaurant downstairs. While our rooms may be cozy, we're pleased that you found them clean and comfortable. We appreciate your understanding of the Parisian charm. Looking forward to hosting you again!Best regards, Team Edgar & Achille

6/10 一般

Stefano

多人同遊
讚好:整潔度
不滿:職員與服務
Gut gelegenes Hotel mit Schwachstellen
Das Check-in für die 5 Zimmer ging viel zu lange. Die einen erhielten einen Willkommens-Drink-Gutschein, die anderen nicht. Bei einem Zimmer war die Toilette nicht gereinigt! Bei zwei Zimmer funktionierte der Zugang für die 3. Nacht nicht mehr. Die Ablageflächen für Kleider war bei einem Zimmer viel zu wenig.
於 2023 年 10 月住了 3 晚

8/10 不錯

Roemello

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful area in a quiet little square that was within perfect walking distance of everything. Our only main issue was the air conditioner didn’t seem to work and the staff was not able to service it during our stay which left our room quite stuffy at times, along with the shower head having difficulty staying in place. Otherwise the staff and the restaurant downstairs were great, we would consider coming here again as long as we can secure a better room.
於 2023 年 10 月住了 5 晚

10/10 優異

carmelo

於 2023 年 10 月住了 1 晚

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚

10/10 優異

berke

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Çok Temiz
Çalışanlar çok ilgiliydi gayet temiz ve merkezi bir oteldi. Herşey çok güzeldi.
於 2023 年 9 月住了 3 晚

8/10 不錯

Dominique

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 5 晚

10/10 優異

Roberto

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚
Team Edgar & Achille 於 2023年9月28日的回應
Dear Roberto, Thank you for your perfect score! We appreciate your positive feedback and are delighted to hear that you had a wonderful experience during your stay with us. If you ever have any comments or suggestions in the future, please feel free to share them with us. We look forward to welcoming you back for another great stay!Kind regards, Team Edgar & Achille.