2/10 很差
hiu chung
2017年6月30日
讚好：整潔度
不滿：職員與服務、住宿狀況和客房舒適度
very poor staff service, can't stay in the lobby
my father does not speak English
before check-in time, he walks into the resort's swimming pool alone to take look, and one of the staffs talked to him, probably asking if he is a guest. So he knew that he did not check in yet, so he moved back to the lobby to take some rest, waiting for me.
Ridiculously, another staff came over and talked to him something, and of course, he did not understand, then the staff pointed him to get out.
I have been to so many resorts, never have this horrible experience... my father about sixty something, extremely bad staffs... no respect of senior...
Even not the guests here, outside people can also at least sitting in the lobby waiting somebody else, or maybe have a meal in the restaurant, right !?
It makes our stay uncomfortable... luckily only booked one night.
Although the location is good, next to the beaches, and the resort has many swimming pools, staff quality is a very important factor to consider, so won't come back next time.
hiu chung
於 2017 年 6 月住了 1 晚