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布拉格 BHG 鐵門套房酒店的評價

5 out of 5
布拉格 BHG 鐵門套房酒店
Michalska 19, Prague

評價

9.0

卓越

10 分評分，優異；1000 則評價中有 621 則" "
8 分評分，不錯；1000 則評價中有 275 則" "
6 分評分，一般；1000 則評價中有 65 則" "
4 分評分，欠佳；1000 則評價中有 25 則" "
2 分評分，很差；1000 則評價中有 14 則" "

9.4/10 

整潔度

9.0/10 

職員與服務

9.0/10 

設施服務

9.0/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Terence

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location for sightseeing in the old district and friendly staff.
於 2023 年 8 月住了 4 晚
Reservations and Sales Executive 於 2023年9月4日的回應
Dear Chung Yiu Cheung,Thank you very much for this feedback.We are glad that you were satisfied with our services.We are looking forward to your next stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

10/10 優異

Shih Hao

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
位置很好
如果是搭Uber前來，會停在路口，因為飯店門口車子是進不來的，所以行李大概要拖行了150公尺左右就可以到達，其他都沒有問題。
於 2023 年 7 月住了 3 晚
Reservations and Sales Executive 於 2023年7月26日的回應
Dear Shih Hao,Thank you very much for your stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

10/10 優異

Jiahui

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice experience in Prague
It is very well located. The hotel has nice decoration and very friendly hosts. The restaurant is also very nice. We love it.
於 2023 年 7 月住了 3 晚
Reservations and Sales Executive 於 2023年7月25日的回應
Dear Jiahui Kong,Thank you very much for this review and your stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

10/10 優異

kathy (Ontario)

讚好：整潔度、職員與服務、設施服務和住宿狀況

10/10 優異

Ching-Yi

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful place, will stay again next time.
於 2019 年 10 月住了 3 晚

8/10 不錯

WO TAK

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
ok
於 2019 年 10 月住了 1 晚

8/10 不錯

WO TAK

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
ok
於 2019 年 10 月住了 1 晚
Katerina, reservations 於 2019年10月21日的回應
Dear Wo Tak, Thank you for your lovely review of Iron gate Hotel and Suites. We are happy that you have enjoyed your stay with us and we hope that we can welcome you in our Hotel very soon again. With regards, Katerina reservations

8/10 不錯

LAM (HONGKONG)

讚好：整潔度、職員與服務、設施服務和住宿狀況
房間大乾淨，員工禮讓禮貌好，環境清幽，餐廳環境優雅，房間打掃準時乾淨，酒店地點方便，廁所大浴室大，休息廳與房有大門隔開，隔音非常好
於 2019 年 8 月住了 6 晚

6/10 一般

Dada

讚好：整潔度
不滿：職員與服務和住宿狀況
於 2019 年 5 月住了 3 晚

8/10 不錯

Yiwen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
美麗的飯店
飯店座落在老城廣場旁的一條巷子，完全隔絕吵雜聲，每天早餐於中庭花園廣場享用，心情很好，可惜住了四天每天菜色都沒變化，如果有一點變化就太完美，房間非常大，只可惜冷氣空調噠噠作響好像下雨一樣都沒睡的很好，這點改善後就接近滿分了
於 2018 年 8 月住了 4 晚
Kateřina, reservations 於 2018年9月20日的回應
Dear Yiwen, Thank you for your nice review of Iron Gate Hotel and Suites. We hope that we can welcome you in our Hotel some other time again. With kind regards,

10/10 優異

XIAOMING

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
位置好，就在老城广场旁边，周围饭店超级多，离超市ROBERT走路5--7分钟。有历史感，酒店内部花园餐厅非常精致。房间窗户台上各种鲜花绽放，可见酒店非常用心。家庭复式房孩子很喜欢，宽敞。早餐丰盛。
於 2018 年 7 月住了 3 晚
Kateřina, reservations 於 2018年9月20日的回應
Dear Xiaoming, Thank you for your nice review of Iron Gate Hotel and Suites. We hope that we can welcome you in our Hotel some other time again. With kind regards,

8/10 不錯

Jeng-Jung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 7 月住了 6 晚

8/10 不錯

yun ting

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The suite is big The breakfast is fair
於 2017 年 7 月住了 2 晚
Dear Mr. Moolman, Thank you for your lovely review. We hope that we can welcome you in our Hotel some other time again. Best regards, Katie reservations

8/10 不錯

CHUNG-HENG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Dear Chung Heng, Thank you for your lovely review. We hope, that we can welcome you in our Hotel some other time again. Best regards, Katie reservations

8/10 不錯

Hui lin

讚好：整潔度、職員與服務和客房舒適度
離廣場近，方便
稍舊，但服務很好

10/10 優異

Weeny

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
方便，離舊城區超近
房間超讚，用的東西也很高級，因有小孩同住還準備了寶寶的浴袍和沐浴和玩具，真的很貼心

10/10 優異

I-SHAN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
超級棒的地點, 到哪裡都可以用散步的, 只有一點就是無線網路不夠強, 上網有點不順。

8/10 不錯

Angel (HONG KONG)

讚好：整潔度、職員與服務和客房舒適度
整體滿意
酒店房間很大, 不過燈光較暗 剛巧酒店進行翻新工程，很多塵沙飛揚 位置方便 有早餐提供，不過9時為早餐的繁忙時間，人手十分不足! 很多檯上的東西未有清理!

10/10 優異

Hilda (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地點鄰近舊城廣場 走到天文鐘只需2分鐘
地點靜中帶旺 鄰近舊城廣場 但不如舊城廣場的酒店般嘈吵 我住套房 活動空間很大 非常舒適 但最近酒店在裝修 就在我房門前的位置 日間時間有點騷擾 另外早餐的餐廳在地下1層 電話沒有訊號 空氣也感覺較差 最後 要一提 職員帶你到房間介紹設施後會要求小費 我當天沒準備好 就給了他一張大額紙幣

10/10 優異

Yan Ho (HONG KONG)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very Good Hotel in Prague
房間十分不錯, 整潔舒適, 有提供拖鞋, 但沒有牙刷牙膏 5分鐘內到地鐵站,兌換店 3分鐘到舊城廣場,附近有便利店及紀念品店, 餐廳,也是3分鐘內到達 唯一要留意附近通道開放時間,有的是09:00-20:30,有的是至晚上00:00, 太晚關了則要撓道 Very good hotel, great location,take 5 min to metro stations, 3 min to old town square, there are so many restaurants, souvenir stores, convenience stores, exchange stores surrounded. Beware of corridors opening time some of them are 09:00-20:30, some open until 00:00 controlled by government, if they closed, you need to take another way to get back the hotel

10/10 優異

YU-CHEN (Glasgow)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice location and room.

10/10 優異

Yue (CHINA)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
布拉格梦幻之旅
服务，硬件设施，地理位置全都没得挑，去布拉格广场，老桥全部在步行范围之内。早餐的种类有点少，但个人感觉也足够了。如果你来布拉格，一定要体验一下。不满意的地方，就是价格太贵。另外，酒店没有停车场，如果你自驾他们会有专人开着你的车去停车场，并且停车费也不低

6/10 一般

Jenny

伴侶同遊
讚好：職員與服務
The hotel lobby, restaurant and staff were wonderful and the location was very convenient. I was disappointed with the room. It was very dark during the day with minimal lights. The bed was partially under a sloping roof that I hit my head on when getting in/out. The bathroom was very outdated and the shower curtain was covered in mold. It was hot at night and we could only open the windows to cool the room but it was very noisy. I don't feel like the room was represented in the photos that I booked.
於 2024 年 5 月住了 4 晚
Reservations and Sales Executive 於 2024年5月24日的回應
Dear Jenny Pullias,Thank you for your feedback.Each room is unique and different, but you received category, which you booked.We hope you enjoyed your stay at least a little.Thank you very much for your visit.Best Regards,Radek Solich

10/10 優異

Yoshiteru

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
アジア人の宿泊客が少なく、ヨーロッパを満喫できた。
於 2024 年 5 月住了 3 晚
Reservations and Sales Executive 於 2024年5月19日的回應
Dear Akira Kato,Thank you very much for your review.We are more than happy that you had enjoyed your stay at Iron Gate Hotel & Suites.Thank you for your visit.Best Regards,Radek Solich

10/10 優異

Barry

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Met all my high expectations!
於 2024 年 5 月住了 4 晚
Reservations and Sales Executive 於 2024年5月17日的回應
Dear Barry Howarth,Thank you very much for your feedback.We are so glad that you were satisfied with our services.We are looking forward to your next visit at Iron Gate Hotel & Suites.Best Regards,Radek Solich

10/10 優異

VItali (Hamburg)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Danke Weiter zu empfehlen.
於 2024 年 5 月住了 2 晚
Reservations and Sales Executive 於 2024年5月16日的回應
Dear Vitali Baryschnikow,Thank you very much for your feedback.We are so glad that you were satisfied with our services.We are looking forward to your next visit at Iron Gate Hotel & Suites.Best Regards,Radek Solich

10/10 優異

Catharina

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I centrum og tæt på alt! Virkelig dejligt hotel med masser af charme i den gamle by del.
於 2024 年 5 月住了 4 晚
Reservations and Sales Executive 於 2024年5月13日的回應
Dear Catharina Kærmark Olsen,Thank you very much for your review.We are more than happy that you had enjoyed your stay at Iron Gate Hotel & Suites.Thank you for your visit.Best Regards,Radek Solich

10/10 優異

Lars

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Et meget pænt hotel lige midt i byen , de svarede utroligt hurtigt på mail og opkald , tjek inn var hurtigt og påhotellet har vi kun mødt venligt personale
於 2024 年 5 月住了 3 晚
Reservations and Sales Executive 於 2024年5月13日的回應
Dear Lars Wendt,Thank you very much for your feedback.We really appreciate you review and we are so glad that you had enjoyed your stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

10/10 優異

Parisa

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nous sommes ravis d'avoir choisi l'hôtel Iron Gate pour notre séjour à Prague. Le personnel, notamment le charmant Marta et Patrick, ont été des alliés précieux, rendant notre voyage non seulement agréable mais aussi mémorable. Leur dévouement et leur service attentionné ont dépassé toutes nos attentes, nous offrant une expérience client exceptionnelle. De plus, la propreté impeccable de l'établissement a ajouté une dimension de confort et de tranquillité à notre séjour. Nous avons été enchantés par la magnificence de notre suite, qui alliait élégance et confort avec brio. L'emplacement idéal de l'hôtel a également contribué à parfaire notre expérience. Niché au cœur de Prague, nous avons pu explorer facilement les trésors de cette ville fascinante, chaque journée commençant et se terminant dans le confort de l'Iron Gate. En conclusion, nous recommandons chaleureusement l'hôtel Iron Gate à tous les voyageurs en quête d'un séjour exceptionnel à Prague. Merci au personnel pour leur dévouement et leur service exemplaire."
於 2024 年 4 月住了 7 晚
Reservations and Sales Executive 於 2024年5月9日的回應
Dear Parisa Allahyari,Thank you very much for your feedback.We are so glad that you had a pleasant stay and were satisfied with our services.We are looking forward to your next visit at Iron Gate Hotel & Suites.Best Regards,Radek Solich

2/10 很差

Marie (Absarokee)

讚好：職員與服務
不滿：設施服務和住宿狀況
The staff was extremely helpful and friendly. The air conditioning system did not work well. It blew heat so that every night was a sweat drenched experience. They moved me to another room where the thermostat didn’t work properly no matter what setting I used it blew cold air constantly. The bed and pillows were so hard it was like sleeping on plywood. I would not recomnebd this hotel.
於 2024 年 5 月住了 5 晚
Front Desk 於 2024年5月6日的回應
Dear Marie Poliseno,Thank you for your review.We feel sorry that your visit did not meet your expectations.We hope you had enjoyed your stay at least a little.Thank you for your visit.Best Regards,Front Desk

10/10 優異

Roberto

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good location in the center surrounded by everything.
於 2024 年 4 月住了 2 晚
Reservations and Sales Executive 於 2024年5月5日的回應
Dear Roberto Pando,Thank you very much for your feedback.We are so glad that you were satisfied with our services.We are looking forward to your next stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

8/10 不錯

Samantha

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Reservations and Sales Executive 於 2024年5月1日的回應
Dear Samantha Gill,Thank you for your feedback.We are more than happy that you had enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich

10/10 優異

tawheed (Andover)

多人同遊
讚好：設施服務
Nice stay. Enjoyed the restaurant as food was excellent especially the deer choice. Desert choices were nice. We stayed in room 4 and 5. Hot water in room 5 was fine but had to run water for over 5 minutes in room 4 every time before the hot water came. Water unfortunately wasted.
於 2024 年 4 月住了 2 晚
Reservations and Sales Executive 於 2024年4月30日的回應
Dear Tawheed Hazarika,Thank you very much for your feedback. Each review is an incentive for us to improve our services.We are more than happy that you had enjoyed your stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

10/10 優異

Maria

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Our room was clean and economical. The hotel is located within walking distance of Nyhavn. It’s also super close to restaurants and stores. We literally walked to Tivoli with our little one from the hotel… streets were quiet and super safe at night. Highly recommend staying here..
於 2024 年 4 月住了 2 晚
Reservations and Sales Executive 於 2024年4月29日的回應
Dear Maria Hearn,Thank you very much for your feedback.We are so glad that you were satisfied with our services.We are looking forward to your next stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

6/10 一般

Fern

讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was wonderful. The room I was allocated was not comfortable as the bedroom was in a loft and it was difficult to get in and out of bed without stooping low so you did not hit your head. The loft was much too small to accommodate a King bed. Also, the loft did not receive any of the cool air from the main level. It was quaint but inconvenient and somewhat uncomfortable. The people were extremely friendly at the front desk. Very nice hotel — just not a nice room.
於 2024 年 4 月住了 4 晚
Reservations and Sales Executive 於 2024年4月20日的回應
Dear Fern Cyr,Thank you for your feedback.We feel sorry to hear about this situation. Each room is unique and different. If there is a chance, we have no problem to change the room during the stay of our guests.We hope you had enjoyed your stay at least a little.Thank you very much for your visit.Best Regards,Radek Solich

10/10 優異

Malgorzata

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place
於 2024 年 4 月住了 3 晚
Reservations and Sales Executive 於 2024年4月20日的回應
Dear Malgorzata Gumushian,Thank you very much for your feedback.We are so glad that you were satisfied with our services.Thank you for your visit.Best Regards,Radek Solich

10/10 優異

William

讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful hotel in the old Town of Prague
於 2024 年 4 月住了 2 晚
Reservations and Sales Executive 於 2024年4月14日的回應
Dear William Cain,Thank you very much for your review.We are so glad that you were satisfied with our services.We are looking forward to your next stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

10/10 優異

Joshua

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location, friendly staff , comfortable. Perfect stay
於 2024 年 4 月住了 4 晚
Reservations and Sales Executive 於 2024年4月5日的回應
Dear Rabindra Shivdarsan,Thank you very much for your review.We are so glad that you were satisfied with our services.We are looking forward to your next stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

8/10 不錯

Hannah

於 2024 年 4 月住了 3 晚
Reservations and Sales Executive 於 2024年4月25日的回應
Dear Hannah Mary Murray,Thank you very much for your feedback.We are so glad that you were satisfied with our services.Thank you for your visit.Best Regards,Radek Solich

10/10 優異

MARIA (miami)

於 2024 年 3 月住了 3 晚
Reservations and Sales Executive 於 2024年4月19日的回應
Dear Maria Orozco,Thank you very much for your review.We are more than happy that you had enjoyed your stay at Iron Gate Hotel & Suites.We are looking forward to your next visit.Best Regards,Radek Solich

10/10 優異

hamid (irvine)

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 3 晚
Reservations and Sales Executive 於 2024年4月17日的回應
Dear Hamid Aghasharif,Thank you very much for your feedback.We are more than happy that you had enjoyed your stay at Iron Gate Hotel & Suites.Thank you for your visit.Best Regards,Radek Solich

10/10 優異

Leslie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved this hotel! The location was excellent - easy walking to everything! The room was spacious, clean and comfortable - we were in the back of the hotel and it was very quiet and relaxing. The breakfast was amazing - so much food! Everything about our stay was wonderful - would definitely stay here again and recommend it to others visiting Prague!
於 2024 年 3 月住了 2 晚
Reservations and Sales Executive 於 2024年3月27日的回應
Dear Leslie Berkshire,Thank you very much for your review.We are more than happy that you had enjoyed your stay at Iron Gate Hotel & Suites.We are looking forward to your next visit.Best Regards,Radek Solich

2/10 很差

Teodoro Antonio Serralde.

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Mala limpieza de las sábanas y los muebles, adquirimos una alergia en la piel. El acceso a los cuartos es muy complicado. Los trastes del restaurante mal lavados.
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月26日的回應
Dear Teodoro Antonio Serralde,Thank you for your review.We feel sorry that your visit did not meet your expectations.We are registering the first complaint regarding bed linen. We will find out the details from housekeeping, it is definitely not standard.Thank you for this feedback. It is an incentive to possibly improve our services.Best Regards,Front Desk

10/10 優異

Michael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It's rare that a property ticks all the boxes. This one does and goes further. Really nice find and I'd highly recommend it.
於 2024 年 3 月住了 1 晚
Reservations and Sales Executive 於 2024年3月11日的回應
Dear Michael Schrag,Thank you for your review.We are so glad that you were satisfied with our services.Thank you very much for your visit.Best Regards,Radek Solich

10/10 優異

Mella

於 2024 年 3 月住了 2 晚
Reservations and Sales Executive 於 2024年3月24日的回應
Dear Mella Yohannes,Thank you very much for your review.We are so glad that you were satisfied with our services.Thank you for your visit.Best Regards,Radek Solich

10/10 優異

Robert

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Alles top, besonders Cocktail bar und Valet Service. Nur eine Sache: ich hatte noch nirgendwo so ein schlechtes Orangensaft beim Frühstück getrunken. Auch in billigen Hotels. Es ist mir unverständlich, dass man in einem solchen Hotel auf sowas sparen will.
於 2024 年 2 月住了 3 晚
Reservations and Sales Executive 於 2024年2月26日的回應
Dear Robert Sonnensberger,Thank you for your review.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich

10/10 優異

William

讚好：整潔度、職員與服務和住宿狀況
Stayed in Jr Suite. Lots of room and space. Very stylish and fitting ambiance for Prague Centre. Very quiet at night. Great location for seeing the sites. Practically all the major sites are within easy walking distance. The staff was extremely friendly.
於 2024 年 2 月住了 2 晚
Reservations and Sales Executive 於 2024年2月20日的回應
Dear William Wells,Thank you for your feedback.We are so glad that you were satisfied with our services.Thank you very much for your visit.Best Regards,Radek Solich

10/10 優異

Eleonora

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
perfect like always
Reservations and Sales Executive 於 2024年2月19日的回應
Dear Eleonora Royzengurt,Thank you for your feedback.We are so glad that you were satisfied with our services.We are looking forward to your next stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

10/10 優異

Cindy

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 2 晚
Reservations and Sales Executive 於 2024年3月20日的回應
Dear Cindy Plaia-Meaux,Thank you very much for your feedback.We are so glad that you were satisfied with our services.Thank you very much for your visit.Best Regards,Radek Solich

4/10 欠佳

james

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Nice hotel but shady business practice
Hotel is perfect. Unfortunately, check in not so much. I booked on hotels.com for 2 people and somehow it did not show in the system on arrival. Hotel proceeded to charge an significant amount to allow my wife to stay in the room with me.
於 2024 年 2 月住了 2 晚
Reservations and Sales Executive 於 2024年2月18日的回應
Dear James Riddle,Thank you for your feedback.Unfortunately, we received your reservation only for 1 person. From this reason, we had to charge a fee for second person,Thank you for your understanding.We hope you have enjoyed your stay at least a little.Best Regards,Radek Solich