房間門口指示牌不清楚,只有in and out兩面,我已住了3晚,但3日裏每朝一早9點左右就會有清潔人員開你房間門入黎,要大聲喝停佢先唔再入黎,但之後一整日就無人入過黎清潔及更換用品!
Lai Si
於 2018 年 1 月住了 2 晚
10/10 優異
SHEN-LUNG
2017年12月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
SHEN-LUNG
於 2017 年 12 月住了 2 晚
Vin S 於 2018年1月5日的回應
Thanks for the 5 out of 5!
4/10 欠佳
Jessemyn
伴侶同遊
2024年5月1日
不滿:整潔度、職員與服務和設施服務
No upgrades. No in house spa. Amenity requests were sometimes ignored. Got a skin reaction from the bedsheets - not good. I travel a lot and that has never happened before. Chrome cast didn’t work on the TV.
Jessemyn
於 2024 年 4 月住了 4 晚
Luke Smith - Hotel Manager 於 2024年5月6日的回應
Hi Jessemyn, It seems we definitely did not hit the mark with your stay! Can you please reach out so we can fix this for you!
10/10 優異
Katie
多人同遊
2024年4月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location and hotel. Would highly recommend.
Katie
於 2024 年 4 月住了 3 晚
Luke Smith - Hotel Manager 於 2024年5月6日的回應
little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon?
10/10 優異
Tianfang
2024年4月29日
讚好:整潔度、職員與服務和住宿狀況
good
Tianfang
於 2024 年 4 月住了 2 晚
Luke Smith - Hotel Manager 於 2024年5月6日的回應
Simple and too the point, we love that. That you Tianfang for your awesome 5/5 review.
10/10 優異
Mark Andrew
2024年3月31日
讚好:整潔度、職員與服務和住宿狀況
Mark Andrew
於 2024 年 3 月住了 9 晚
Luke Smith - Hotel Manager 於 2024年5月6日的回應
Well we can't do much better than 5/5! Thank you Mark for your awesome review and we hope to welcome you back soon!
10/10 優異
Leena
家人同遊
2024年3月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent , great attention to detail, perfect stay
Leena
於 2024 年 3 月住了 2 晚
Luke Smith - Hotel Manager 於 2024年5月6日的回應
Leena, a little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon?
10/10 優異
Alexander
伴侶同遊
2024年3月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The only I could ask for is for there to be a fitness center on sight. However this location is amazing. Great customer service and the facility is clean, comfortable, and convenient.
Alexander
於 2024 年 3 月住了 6 晚
Luke Smith - Hotel Manager 於 2024年5月6日的回應
Alexander, we really do appreciate this review and please note we are always working on different offerings at the hotel, watch this space!!
10/10 優異
Steve
伴侶同遊
2024年3月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good hotel with good facilities. Views from the room are amazing. Friendly helpful staff. Very convenient to walk into town.
Steve
於 2024 年 3 月住了 3 晚
Luke Smith - Hotel Manager 於 2024年5月6日的回應
We couldn’t agree more that the views are the absolutely best, How lucky are we? Please don't be a stranger and come back again soon Steve!
10/10 優異
Marializa
2024年3月10日
Marializa
於 2024 年 3 月住了 3 晚
Luke Smith - Hotel Manager 於 2024年5月6日的回應
Thank you for your 5/5 review Marializa!
10/10 優異
Ambrish
2024年3月9日
Ambrish
於 2024 年 3 月住了 4 晚
Luke Smith - Hotel Manager 於 2024年5月6日的回應
5/5, 100%, top marks we love that you enjoyed your stay with us! Please don't be a stranger and come back again soon!
10/10 優異
Sondra
伴侶同遊
2024年2月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everyone was very friendly and accommodating. Beautiful lake view and short walk to all the fun stuff!
Sondra
於 2024 年 2 月住了 3 晚
Luke Smith - Hotel Manager 於 2024年2月27日的回應
5/5 reviews is what we live for! Thank you Sondra for your amazing feedback, we hope to welcome you back to QT luxury again soon!
10/10 優異
Daniel
2024年2月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Daniel
於 2024 年 2 月住了 2 晚
Luke Smith - Hotel Manager 於 2024年5月6日的回應
Sounds like you were living the good life at QT Daniel. Thanks for the awesome review and please come back again soon!
6/10 一般
Catherine
2024年2月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful view, overpriced
Beautiful view, nice room. Services were minimal considering cost of room. Did not include any valet or help with luggage. Laundry only available through do it yourself. Configuration of hotel logistics were somewhat cumbersome. Very over priced.
Catherine
於 2024 年 2 月住了 3 晚
Luke Smith - Hotel Manager 於 2024年2月27日的回應
We try and match all types of QT experiences with a fair price tag but it seems we fell short on this occasion. Please be sure to pop back in the future so we can make this up to you.
10/10 優異
Dinah
2024年2月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful hotel in Queenstown perfect location short walk into town
Only problem was our room was obstructed view of the lake
So next visit u would choose Rydges
Instead of QT
QUEENSTOWN is magnificent
We stayed 3 days but should have stayed 5
Dinah
於 2024 年 2 月住了 3 晚
Luke Smith - Hotel Manager 於 2024年2月27日的回應
Dinah we love 10/10 reviews!! Thank you for your amazing feedback and photos. We hope to welcome you back to beautiful Queenstown again soon.
6/10 一般
Rami
2024年2月7日
讚好:整潔度和職員與服務
The hotel is not very central, and the parking was very terrible given that it was $50 per night. Overall don’t recommend this hotel for the price.
Rami
於 2024 年 2 月住了 2 晚
Luke Smith - Hotel Manager 於 2024年2月27日的回應
That doesn’t sound quite right, and we’re sorry to hear it. Exceeding expectations is kind of our thing, so we’d love another chance to blow you away. Please reach out in the future so we can ensure this happens.
10/10 優異
Gall (Calabasas)
伴侶同遊
2024年2月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property , clean , specious and great views of the lake .
Gall
於 2024 年 2 月住了 1 晚
Luke Smith - Hotel Manager 於 2024年2月27日的回應
Well, you’ve just made our day. While we had a feeling we’d served up something spectacular, it’s always nice to hear it straight from the source. Please come back soon to QT luxury.
10/10 優異
shari
2024年2月5日
shari
於 2024 年 2 月住了 2 晚
Luke Smith - Hotel Manager 於 2024年2月27日的回應
Thanks Shari for your simple but amazing 10/10 review!
10/10 優異
Lisa
2024年2月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great spot In Queenstown
We loved our stay at QT, great views , good spot in town.
Lisa
於 2024 年 1 月住了 4 晚
Luke Smith - Hotel Manager 於 2024年2月27日的回應
We loved having you Lisa! So glad to hear the team knocked it out of the park, please don't be a stranger and come back soon!
10/10 優異
Mark
伴侶同遊
2024年1月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great views and location
Mark
於 2024 年 1 月住了 3 晚
Luke Smith - Hotel Manager 於 2024年2月27日的回應
Straight to the point and 5/5 is what we love! Thanks Mark, please don't be a stranger and visit again soon.
10/10 優異
james r
商務旅客
2024年1月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
THEY HAVE FOXY RECEPTIONIST NICOLE THERE.. HOT.
james r
於 2024 年 1 月住了 2 晚
10/10 優異
David
伴侶同遊
2024年1月20日
讚好:職員與服務、設施服務和住宿狀況
Truly perfect day for Queenstown. Right across the street from the lake, amazing views, and the hotels were the perfect combination of cozy and modern. We spent every day walking back-and-forth from Queenstown activities and the hotel.
David
於 2024 年 1 月住了 2 晚
Luke Smith - Hotel Manager 於 2024年2月27日的回應
We love to receive these kind of review David! Thanks a bunch and we hope to welcome you back to QT luxury again soon!!
8/10 不錯
Marianne (New York)
伴侶同遊
2024年1月14日
讚好:整潔度、職員與服務和住宿狀況
Very clean hotel with a lovely view. Amazing nice staff!
Must walk uphill to return from town. Not ideal for older people or those that aren’t up to a small steep walk. Not ideal if you are pushing luggage uphill.
Restaurant is terrible and overpriced.
Marianne
於 2024 年 1 月住了 3 晚
Luke Smith - Hotel Manager 於 2024年2月27日的回應
Thank you for your honest feedback. We are constantly trying to improve our offerings so please pop by next time your in town.
10/10 優異
Mary
2024年1月9日
Mary
於 2024 年 1 月住了 2 晚
Luke Smith - Hotel Manager 於 2024年1月11日的回應
5/5 and top marks! We can't wait to welcome you back Mary to QT lux again soon, don't be stranger!
10/10 優異
Michael
伴侶同遊
2024年1月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location close walking distance to the Queenstown Warf (where all the action is). Great stay, beautiful view, pleasant staff, and got a great in-room couples massage.
We fell in love with Queenstown during our stay at the QT Queenstown!
Michael
於 2024 年 1 月住了 2 晚
Luke Smith - Hotel Manager 於 2024年1月11日的回應
Wow what an amazing review and is exactly what we strive to do here! We are so glad you loved Queenstown just as much as we do and please don't be a stranger! See you soon?!
10/10 優異
Malcolm Grant Sharwood
伴侶同遊
2024年1月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the stay and staff were fantastic - especially reception staff. Covering the rooftop with synthetic grass would add to the view.
Malcolm Grant Sharwood
於 2023 年 12 月住了 2 晚
Luke Smith - Hotel Manager 於 2024年1月11日的回應
We love these kind of reviews! Top marks and suggestions for improvement! Thank you Malcolm, we hope to welcome you back soon.
4/10 欠佳
Prem k
家人同遊
2024年1月2日
讚好:整潔度、職員與服務和住宿狀況
Dungeon room
The room on the 8th floor was like a dungeon. Checking into the room took more than an hour since the room was not ready. Hotel was clean and location is good. But if you are going to stay here get a room facing the lake.
Prem k
於 2023 年 12 月住了 3 晚
Luke Smith - Hotel Manager 於 2024年1月11日的回應
Prem K we are so glad you enjoyed your bubbles and we hope you felt the festive cheer! Looking forward to welcoming you back to QT lux again! 곧 봐요
10/10 優異
Youngjoon
伴侶同遊
2023年12月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
매우 청결하고 괜찮은 숙소였습니다. 크리스마스 때 숙박했는데 무료로 주신 샴페인도 좋았습니다.
Youngjoon
於 2023 年 12 月住了 1 晚
Luke Smith - Hotel Manager 於 2024年1月11日的回應
We hope you enjoyed the bubbles and it created that festive cheer Youngjoon! We hope to welcome you back to QT lux again soon! 곧 봐요
10/10 優異
Peter
2023年12月26日
Peter
於 2023 年 12 月住了 2 晚
Luke Smith - Hotel Manager 於 2024年1月11日的回應
Peter, top marks is what we strive for and it really seems we hit this with your stay. Please don't be a stranger and come visit us again soon.
10/10 優異
Qun
2023年12月23日
Qun
於 2023 年 12 月住了 3 晚
Luke Smith - Hotel Manager 於 2024年1月11日的回應
10/10 it doesn't get much better than that! Thanks Qun and we hope to welcome you back to QT lux again soon!
10/10 優異
Swati
2023年12月18日
讚好:整潔度、職員與服務和住宿狀況
Swati
Luke Smith - Hotel Manager 於 2024年2月27日的回應
5/5 we love to knock it out of the park! Thanks Swati for your review.
10/10 優異
Sam
2023年12月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sam
於 2023 年 12 月住了 2 晚
Luke Smith - Hotel Manager 於 2024年1月11日的回應
10/10 it doesn't get much better than that! Thanks Sam and we hope to welcome you back to QT lux again soon!