Exceptional customer service. Friendly staff made me feel welcome.
Carlos
於 2024 年 5 月住了 7 晚
10/10 優異
Adam
伴侶同遊
2024年6月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing hotel.
Adam
於 2024 年 5 月住了 2 晚
6/10 一般
Tamires
伴侶同遊
2024年6月3日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
The hotel e view really beautiful. I book a room with a see view to stay for my birthday. When we arrived for check in after 5pm no clients wasn’t waiting in the reception but they made us wait for 20min afterwards they said “your room had upgraded “ well that moment I thought that why they so long. But I thanked for! However they put us in the room with no view and dusty smells. I think nobody books that room. Anyway I did a complaint and with a lot of effort they moved us to the room we had booked with see view. I was so disappointed and tired. It made me cried I had paid 6k for 2nights and had treated me that way.
After this problem solved we had a good trip. The first impression didn’t make me enjoy that hotel much.
Tamires
於 2024 年 5 月住了 3 晚
10/10 優異
George (Riverview)
伴侶同遊
2024年5月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The accomodations were amazing with the staff to match. A true 5 star stay. We will definitely return.
George
於 2024 年 5 月住了 2 晚
10/10 優異
Kristi
多人同遊
2024年5月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing hotel!!! Absolutely beautiful!!! Very convenient location. The staff exceeded beyond my expectations!! Very welcoming!!!