Staff are accommodating and friendly, resolved quickly for any requests or issue of the guests, overall was excellent.
Elna
於 2023 年 10 月住了 3 晚
4/10 欠佳
RAUL
2023年8月26日
不滿:整潔度和住宿狀況
Easy parking.
There were bedbugs.
RAUL
於 2023 年 8 月住了 1 晚
4/10 欠佳
Victoria
多人同遊
2022年12月6日
讚好:職員與服務
不滿:整潔度和住宿狀況
The rooms are in the 3rd floor only with no elevators. It is not good for senior citizens like us. It should be mentioned in the room description so as not to mislead prospective customers. No resto nor lobby on the ground floor. Guests have to cross a major street to check in or eat, since the staff services are in the other building across a major road. Very inconvenient for guests
Victoria
4/10 欠佳
JOHN RONALD
2022年7月24日
JOHN RONALD
於 2022 年 7 月住了 1 晚
8/10 不錯
Evelyn
2021年12月10日
讚好:職員與服務和住宿狀況
Evelyn
於 2021 年 12 月住了 1 晚
4/10 欠佳
Katrina
商務旅客
2020年3月1日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Katrina
於 2020 年 2 月住了 1 晚
10/10 優異
JOHN RONALD
家人同遊
2020年2月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Value for money...
Location was perfect...Room is clean with very good amenities...Stay was value for money...
JOHN RONALD
於 2020 年 1 月住了 2 晚
10/10 優異
Ma.Theresa
2019年11月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Rooms were cleaned everyday, services were very good, need to have elevators for your annex building coz it is not convenient for the senior citizen, the location is good and not crowded.
Ma.Theresa
於 2019 年 11 月住了 3 晚
2/10 很差
Shaila
2019年8月23日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Do not stay at Urban Manor!!!!!
The annex is around 100 meters away from the main where the lobby is located. We were told they cannot provide the transportation service despite our heavy luggage and heavy downpour!! We were eventually guided to our room after 1 hour of waiting for the rain to stop! When we went to our room, the locks are not working!!!!!!!!!!
I am a frequent traveller and this is definitely one of the worst services ever!!!!