breakfast was very good, good spread. rooms were very clean and well equipped. facilities were kept clean and well maintained.
Grace
於 2024 年 2 月住了 1 晚
8/10 不錯
Por Shoua
2024年1月25日
讚好:整潔度、職員與服務和住宿狀況
Por Shoua
於 2024 年 1 月住了 2 晚
10/10 優異
Johnny
家人同遊
2023年12月28日
讚好:設施服務
Nice location and friendly staffs
Johnny
於 2023 年 12 月住了 2 晚
10/10 優異
Le Thi
2023年9月17日
讚好:整潔度、職員與服務和住宿狀況
Le Thi
於 2023 年 9 月住了 1 晚
10/10 優異
N
2023年4月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We were warmly greeted on arrival by wonderful bell staff and Ngoc Du and Ngoc Anh. We were impressed with their english skills and outstanding customer service. The bell boys were also responsive and helpful. We unfortunately had a noise issue to do with a large family staying in the room beside us. Manager Dzu promptly dealt with our complaint which was much appreciated. Dzu also greatly assisted us in booking transportation back to Hanoi. All round excellent service, and if the mist lifts at and around the hotel, you will also enjoy amazing views of the mountains. So its worth extra for a room with a view!
N
於 2023 年 4 月住了 3 晚
10/10 優異
Takahiro
2023年3月26日
Takahiro
於 2023 年 3 月住了 2 晚
10/10 優異
Junghwan
多人同遊
2021年1月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Junghwan
於 2020 年 12 月住了 2 晚
8/10 不錯
真實旅客
多人同遊
2020年12月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2020 年 12 月住了 2 晚
6/10 一般
真實旅客
2020年3月19日
讚好:整潔度、住宿狀況和客房舒適度
Sapa is beautiful. Bamboo hotel is good
We travelled to Bamboo hotel during a very low volume time. The hotel was beautiful however with very few guests some things were lacking. We were happy with our room but not happy that the balconies had no chairs to sit on. The pool also had no cushions on the few wicker chairs that were there and no loungers other than the stationary ones in the pool. The breakfasts were okay but the coffee was very disappointing. It was not ready at 7 am when we came down even though breakfast started at 6. When I inquired about coffee a sterno was lit and placed under the jug of yesterday’s coffee to reheat it. I did not have coffee. Overall the location is good and has shops and restaurants near it.