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鹽湖城米德維勒溫德姆拉昆塔酒店的評價

2.5 out of 5
鹽湖城米德維勒溫德姆拉昆塔酒店
7231 S Catalpa St, Midvale, UT

評價

5.6
10 分評分，優異；1002 則評價中有 172 則" "
8 分評分，不錯；1002 則評價中有 151 則" "
6 分評分，一般；1002 則評價中有 193 則" "
4 分評分，欠佳；1002 則評價中有 208 則" "
2 分評分，很差；1002 則評價中有 278 則" "

5.6/10 

整潔度

6.8/10 

職員與服務

5.4/10 

設施服務

5.2/10 

住宿狀況

5.6/10 

環保程度

評價

10/10 優異

WAO HSIEN

於 2022 年 11 月住了 3 晚
Liza 於 2022年12月7日的回應
Thank you for giving us your feedback to let us know how we can better service our guest. We do want to let you know your concerns have been noted and we are working in a timely manner to ensure we get it resolved. Thank you again for your feedback and we hope to see you again in the near future. Please give us time to change this La Quinta Around.

10/10 優異

WAO HSIEN

於 2022 年 11 月住了 2 晚
Liza 於 2022年12月6日的回應
Thank you for giving us your feedback to let us know how we can better service our guest. We do want to let you know your concerns have been noted and we are working in a timely manner to ensure we get it resolved. Thank you again for your feedback and we hope to see you again in the near future. Please give us time to change this La Quinta Around.

10/10 優異

WAO HSIEN

讚好：整潔度、住宿狀況和客房舒適度
於 2022 年 11 月住了 4 晚
Liza 於 2022年11月25日的回應
Thank you so much for your feedback we appreciate your business and do hope to see you again in the near future.

2/10 很差

jocelyn

家人同遊
不滿：職員與服務、設施服務和住宿狀況
Disgusting hotel. Filled with homeless walking in and out of the building the exit doors don’t even lock out non-guest out. You can hear everything and everyone. Alarm clock was broken and going off. When put DND on our room staff still went in and cleaned. We were so scared we were going to get robbed. Never will book again.
於 2024 年 5 月住了 2 晚

8/10 不錯

Ryan

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Place was dirty and never got my deposit back
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年5月7日的回應
Thank you for your response. I am sorry to here our hotel was dirty. This issue will be addressed with our staff. I pulled up your folio and it shows the reversal of your deposit it can take the bank 7 to 10 business days for them to release it

4/10 欠佳

Spencer

不滿：整潔度和住宿狀況
The carpet in the hallway is really dirty. Some furniture was broken and need to be replaced.
於 2024 年 5 月住了 1 晚
Front Office 於 2024年5月7日的回應
Thank you for your response we are working on getting the issues with the carpet in the hall way clean and getting furniture that is not broken

2/10 很差

Justin

家人同遊
the worst hotel I’ve ever been in, non-smoking room stunk like weed so bad I couldn’t even breathe. Old, uncomfortable with terrible surroundings. Staff was rude and unhelpful. Should be burned to the ground.
於 2024 年 5 月住了 1 晚
Front Deks 於 2024年5月7日的回應
Thank you for your response. We are saddened your stay was uncomfortable and your room smelt like weed. We are also saddened our staff was rude. These issues will be address to our staff to try to prevent any of this from happening

4/10 欠佳

Jeong Soo

不滿：整潔度、職員與服務、設施服務和住宿狀況
very dirty, no responsiblities to the requirements of customers
於 2024 年 5 月住了 1 晚
Front Desk 於 2024年5月3日的回應
Thank you for your response. I would like to apologize we have not met your expectations we strive to please our customers and will address these issues.

4/10 欠佳

Therron

伴侶同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Attendants where not friendly
於 2024 年 4 月住了 1 晚
Front Office 於 2024年5月1日的回應
Thank you for your response. I am saddened to hear our Attendants were not friendly. We will address this issue.

4/10 欠佳

jessica

讚好：職員與服務
不滿：整潔度和住宿狀況
Normally i am never scared of a property but i was here. Dirty. I think a woman was pulling weeds for her stay. Not the best clientele here. Window was missing the screen and the motel 6 next door seems even more shady. However the location is great and so was the bed.
於 2024 年 4 月住了 2 晚
Front Office 於 2024年5月1日的回應
Thank you for your response. We are sorry you stay was not as it should have been. We will address these issues.

4/10 欠佳

Garn

家人同遊
不滿：整潔度和設施服務
The room was fairly clean but had clearly not been vacuumed. I was afraid to take my shoes off. The hallway carpets were very stained and dirty. The pool area was clear but the roof was leaking the entire time.
於 2024 年 4 月住了 1 晚
Front Office 於 2024年5月1日的回應
Thank you for your response. We are sorry you stay was not as it should have been. We will address these issues.

2/10 很差

Tara

讚好：職員與服務
不滿：整潔度和住宿狀況
This property is not in a good location nor is it clean or safe. I declined staying here and drove over 2 hours to find a different location. Save your time and money and find a different location. The person at the desk was very accommodating and understood completely. Now to get a refund from Expedia!
於 2024 年 4 月住了 1 晚
Front Office 於 2024年5月1日的回應
Thank you for your response. I would like to apologize that things went as they did and the issues will be addressed.

10/10 優異

Patricia

讚好：整潔度
於 2024 年 4 月住了 1 晚
Front Office 於 2024年5月1日的回應
Thank you for your response

8/10 不錯

Diane

讚好：整潔度、職員與服務和住宿狀況
I booked the King Honeymoon room because I saw the fireplace, but when I checked in and the hostess saw my walker she told me the room was upstairs — and no elevator. But, she quickly switched me into a ground floor room which, while not having a fireplace, was excellent nonetheless. Top ratings to the staff! Beautiful old-school motel like when I was growing up, good breakfast, room has everything you expect and need. I will definitely be back and recommend this inn to everyone.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月26日的回應
Thank you for your response

10/10 優異

Paul (Spokane)

於 2024 年 4 月住了 1 晚
Front Desk 於 2024年5月7日的回應
Thank you for your response

6/10 一般

Carolyn

家人同遊
讚好：整潔度、職員與服務和設施服務
Needed carpet cleaned and updated
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月15日的回應
Thank you for your response. We are in the process of getting things updated. Hope your stay went well.

8/10 不錯

Haylee

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月15日的回應
Thank you for your response

10/10 優異

Ronnald

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Muy buena la estadía en el hotel
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月13日的回應
Thank you for your response

10/10 優異

mohammed

讚好：整潔度、設施服務和住宿狀況
Best stay option with good continental breakfast in between city and airport.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月12日的回應
Thank you for your response. We are happy to hear you had a pleasant stay.

2/10 很差

Tabitha

家人同遊, 親子同遊, 寵物同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The bathroom and shower in my room wasn’t working properly. The bathroom wouldn’t flush and it’ll take a whole day before getting fixed. The shower was also clogged and would fill up while you’re showering.
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月12日的回應
Thank you for your response. I am sorry to hear your stay was not as it should have been. We will address these issues with our staff.

8/10 不錯

José G (jerome)

於 2024 年 4 月住了 1 晚
Front Office 於 2024年5月1日的回應
Thank you for your response

4/10 欠佳

Irma

家人同遊
不滿：整潔度和住宿狀況
Everything was outdated -dirty I was worried to take a shower-use the towel-drug addicts in the parking lot - arguing -fighting outside - was worried my car would get broken into- changed my reservation before I even checked in -won’t be back ever
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月8日的回應
I am sorry to hear that you decided to go else where. We have recently hired security to try to keep the drug addicts off of our property and out of our hotel.

4/10 欠佳

Kris

親子同遊
不滿：整潔度和住宿狀況
The halls had stuff up and down and had an odd smell. We walked in and found a wet towel from the previous occupants in the closet. The pool looked old and dirty around the edges.
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月8日的回應
Thank you for your response. I am sorry to hear that you found a wet towel and about the cleanliness of our hotel. We will be addressing these issues with our staff.

2/10 很差

Marilu

家人同遊
不滿：職員與服務和住宿狀況
We called before we arrived multiple times no one answered when we arrived the receptions greeted us and told us to wait we waited while she sat and stared at her computer for about 5 min then finally said how can I help . She was sitting and not very motivated to help. When we arrived to our rooms (we got two) one smelled liked pee the other like smoke. The rooms were very dirty. When we turned the shower on the water came out dirty for the first few seconds. This was a horrible experience. Worse hotel we have ever stayed at.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月8日的回應
Thank you for your response. I would like to apologize our hotel did not meet up to standards. We have recently hired security to help with the people just hanging out. I would like to apologize for the front desk having you wait

6/10 一般

Andi

讚好：職員與服務
不滿：住宿狀況
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月3日的回應
Thank you for your response.

2/10 很差

Billy

家人同遊
不滿：設施服務
I plan to complain about our stay when I get to the next hotel.
於 2024 年 3 月住了 3 晚
Front Desk 於 2024年4月2日的回應
Thank you for your response. I would like to apologize we did not meet the expectations that we strive to give. We will be having a meeting with our staff to address the issues.

2/10 很差

Susan

於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月22日的回應
Thank you for your response

6/10 一般

George

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Close to Midvale Bus Station. Convenient for taking the bus to ski resorts. Lots of homeless and drug addicts living in and around the hotel. Very dirty. Okay breakfast, great coffee. Great bed.
於 2024 年 3 月住了 4 晚
Front Desk 於 2024年4月2日的回應
Thank you for your response we are working on trying to keep the homeless from hanging out at our hotel inside and out and we have recently hired security to help address that issues

2/10 很差

Donna

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
There were hookers and drunks roaming around and vomit in the hallway. The room was filthy and smelled so bad we felt sick to our stomachs and we were so afraid that we could not sleep. This place was the worst dump ever! DO NOT Under any Circumstances Stay Here!!!!!! HORRIBLE
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月2日的回應
Thank you for your response. I would like to apologize you had the experience you had at our hotel. This is not what we want or wish our guests to have. We will address issues with our staff and work harder and do better.

10/10 優異

Juan

讚好：整潔度、職員與服務和住宿狀況
Everything
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年4月2日的回應
Thank you for your response

2/10 很差

Deborah

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
It's a very run down area for one. The doors in the suite to separate the king bed from the couch area don't even work, and the sheer curtain is about to fall off the door. The room smells like cigarettes and is no good for a family who have members with asthma. The hallways also smell like wet dogs. It's not a good crowd that wanders the area either. Very ghetto location. The room is also not very clean! The desk chair is gross and same with the pullout bed on the couch. The mattress is absolutely disgusting, and I feel very bad about putting my children on that mattress... also the sink in the bathroom smells like some one pooped in it. The guy at the desk didn't to care much about our needs either, when asked for a blanket for the sofa bed, he said no more and we got what we got what he had! I also lost my wedding ring there, it was on the nightstand i forgot it, but the room had been cleaned and pretty sure someone pocketed it! The manager at the front i the morning seemd ok at first and gave us a credit for our awful night stay, but then when i returned looking for my ring that has gone missing, she wouldn't even make contact with me! Very disgusting hotel! Oh the pool and hot tub is a joke too! First you have to go outside to get to it. The water in the pool was so cold that it wasn't usable and the lighting is so dark after the sun went down that anything could have happened! And so much chlorine that i still smell like it! I really hope i didn't catch any diseases!
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年4月2日的回應
Thank you for your response. We have shared your experience with our staff for this is not what we wish for our guests to have. We will keep our eyes out for your wedding ring. We are sorry to hear that it has not been found we wont quit looking for it though.

10/10 優異

Robin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel and area
於 2024 年 3 月住了 1 晚
Front Desk Manager 於 2024年3月29日的回應
Thank you for your response

2/10 很差

Rylea

家人同遊
不滿：整潔度、職員與服務和住宿狀況
After checking in we got to our room and walked right back out and checked out. There was puke in the hallway leading up to our door, our room was DISGUSTING. Left over hair on the counter & floor of the bathroom, coffee table smeared with something and not clean, dirty linen on both beds, night stand had dried stuff dripping down it unwiped, the doors and walls were so dirty and the whole place hadn’t been vacuumed or swept at all. Never staying at a La Quinta ever again.
於 2024 年 3 月住了 2 晚
Tammie Galley 於 2024年3月26日的回應
Thank you for your response. I am sadden to hear your stay was this terrible. Please rest assure our General Manager is working hard to get our hotel back up to standards. This is not the kind of experience we want for our guests.

4/10 欠佳

Jorge

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Smoke smell. Noisy. No so nice area. .
於 2024 年 3 月住了 1 晚
Tammie Galley 於 2024年3月26日的回應
Thank you for your response. I would like to apologize for our hotel smelling like smoke and was noisy that is not the kind of experience we wish for our guest.

10/10 優異

Steven

讚好：住宿狀況
Quite
於 2024 年 3 月住了 1 晚
Tammie Galley 於 2024年3月26日的回應
Thank you for your response.

2/10 很差

Todd

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Don't recommended this place.
於 2024 年 3 月住了 5 晚
Front Office 於 2024年3月26日的回應
I would like to apologize you did not have the best stay.

2/10 很差

Moriah

家人同遊
不滿：整潔度、設施服務和住宿狀況
We just checked out of this property promptly after checking in. It was by far one of the most disgusting hotels I’ve ever checked into. The area was rough, but I gave it the benefit of the doubt. The first step into the back door and the carpets looked horrible and were visibly filthy. On top of that, the hotel smelled like marijuana. The bathroom in our hotel room was covered in hair balls, there was no toilet paper and there was tinfoil behind the door of the bathroom consistent with drug use. When I went downstairs to check out the smells of dog and cat were foul. I was absolutely shocked that this property was able to have the LaQuinta branding. I am generally a fan of their properties but this one changed my mind. We had to haul our two tiny kids out at 10 o’clock at night because the property was so foul. There was duct tape patching holes in the walls in the hall as well. I’m very concerned that this property is allowed to carry LaQuinta branding.
Front Office 於 2024年3月26日的回應
Thank you for your response. This is being shared with our General Manager so he can get these issues addressed with our staff. This is not the experience we wish for our guests to have. I would like to apologize.

6/10 一般

Mathieu

商務旅客
讚好：職員與服務和住宿狀況
Ok
於 2024 年 3 月住了 3 晚
Front Office 於 2024年3月26日的回應
Thank you for your response

2/10 很差

Elizabeth

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
This property was so gross and dirty. It felt very unsafe.
於 2024 年 3 月住了 5 晚
Front Office 於 2024年3月26日的回應
I would like to thank you for your response. I would also like to apologize that you felt our hotel was dirty and unsafe. Our general manager has hired onsite security.

2/10 很差

Brian

親子同遊
不滿：整潔度、設施服務和住宿狀況
I wasn’t expecting a five star hotel, but I did not expect what we got. Upon arrival at 3:15 (3:00 check in time) we checked in with (the only thing nice about the stay) nice office desk ladies. Our room was not ready, in order for them to communicate to housekeeping they had to use a translate app. Which took awhile. We sat for about a half hour waiting. We parked by the door closest to the room, we wondered why some of the bottom room windows were boarded up. Later while leaving we say people crawling in the windows on the bottom floor. Obviously the reason for the other boarded up windows. The SMELL WAS SO BAD! Hard to breathe. We had no place else to go, myself and four kids. The room was lightly picked up and clean sheets (thank god) but no real cleaning had been done. I went to Walmart and sanitized what I could. We were kicked out of the hot tub (the pool was nasty) 20 min before they closed. Also had them banging on the door for us to leave while we were packing at 10:40 and a call as we were walking out at 10:50 asking us why we were still there . Check out was 11:00. People smoking at the bottom doors inside the building although it says no smoking everywhere. Saw hypodermic needles in the parking lot as we left. This was more like a 30$ stay . This is only half of what we witnessed while staying.
Front Office 於 2024年3月26日的回應
I would like to thank you for your response. I would also like to apologize for the experience you had at our hotel. These issues have been shared with our general manager so we can get things corrected. This is not the kind of experience we wish for our guests.

8/10 不錯

Lou

家人同遊
讚好：整潔度、職員與服務和住宿狀況
For a night the road this was very nice.
於 2024 年 3 月住了 1 晚
Tammie Galley 於 2024年3月20日的回應
Thank you for your response we hope you had a pleasant stay with us

2/10 很差

Garie

不滿：整潔度、職員與服務、設施服務和住宿狀況
There’s a homeless man sleeping in the hallway of the back stairs at the door D of the property. Lots of dog poo at the parking gravel area at the back of the hotel.
於 2024 年 3 月住了 1 晚
Tammie Galley 於 2024年3月26日的回應
Thank you for your response. I am sorry to hear your experience was as it was. We are working hard to keep the homeless out of the hotel. We will talk with our houseman about the dog poop this is not the kind of experience we want our guest to have.

4/10 欠佳

Kelsie

親子同遊
讚好：設施服務
不滿：整潔度、職員與服務和住宿狀況
This place was dirty & the halls are beyond dark. Scary dark. There’s homeless all around the building. The room we got was covered in hair & food. It looked as if it hadn’t been cleaned for a while. The longer i sat in there the longer i realized how unsanitary & safe i felt & didn’t want my kids staying there. We opted for a refund & went somewhere else. The gentlemen at the front desk was helpful.
Tammie Galley 於 2024年3月20日的回應
I would like to apologize your stay with us was less then perfect. We will address all these issues.

2/10 很差

William

不滿：職員與服務
Check in was terrible, took 30 min. Overall feeling of being unsafe.
於 2024 年 3 月住了 1 晚
Tammie Galley 於 2024年3月20日的回應
Thank you for your response I apologize your check in took over 30 minutes and you felt unsafe

8/10 不錯

James

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Too many homeless types in the area.
於 2024 年 3 月住了 1 晚
Tammie Galley 於 2024年3月14日的回應
Thank you for your response

6/10 一般

Corinne

親子同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
This property is dirty and a smell of mold.
於 2024 年 3 月住了 1 晚
Tammie Galley 於 2024年3月13日的回應
I would like to apologize for our hotel not being up to the standards it should be. Our Staff and General Manager are working hard to get our hotel back up to the standards. It is a work in progress.

2/10 很差

Jason

於 2024 年 3 月住了 2 晚
Tammie Galley 於 2024年3月13日的回應
Thank you for your response

4/10 欠佳

Sean

不滿：整潔度、設施服務和住宿狀況
Housekeeping service was poor, hot tub was broken down, breakfast supplies not well stocked, electrical outlets to charge devices are scarce, and my room and pillows smelled funny. Not a great experience.
於 2024 年 3 月住了 6 晚
Tammie Galley 於 2024年3月13日的回應
I would like to apologize for your stay not being as it should have been. We will be holding a staff meeting to address these issues. Thank you for your response

2/10 很差

Katia

家人同遊, 親子同遊
不滿：整潔度、職員與服務和住宿狀況
La piscina prácticamente esta afuera del hotel , cerrada pero hay q caminar mojados fuera con temperaturas extremas , dentro del cuarto de piscina no se puede respirar por el vapor con cloro , es excesivamente dañino mis niños pequeños vomitaron se sentian intoxicados !!! Y yo pude controlar el vomito pero el sabor a cloro era horrible !!!
於 2024 年 3 月住了 1 晚
Tammie Galley 於 2024年3月20日的回應
I am sorry I only read and write English. But thank you for your response

2/10 很差

brandi

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Homeless and people on drugs all around property. Staff is inconsiderate and incompetent. Was turned away when I tried to check in at 1:30 even though my reservation said I was able to check in 2 hours early. When I returned at 3pm I and a lobby full of people waited for the afternoon person who was late to show up. He proceeded to collect ids of people he checked in and said we would have to wait to get them returned. After 2 hours I was finally able to get my id back. My room looked like a crack house the bathroom door was broken and there were cigarette burns all over the dirt tinged tub. There was trash on the floor next to the beds. The entire hotels smells of weed and cigarettes. The indoor pool is disgusting and in a building outside of the hotel. We actually passed a prostitute in the hallway. People were loud and banging around in the hallway all night long. This is not a good place to bring your kids.
於 2024 年 3 月住了 1 晚
Tammie Galley 於 2024年3月11日的回應
Thank you for your response. I would like to apologize for the experience you had at our hotel. That is not the kind of experience I wish for any of my guest. We will be holding a staff meeting to get things back in the order they should be in.