All services are great. Best hotel since I've been USA. Will recommend my colleague choose here for next business trip.
YUEMEI
於 2023 年 4 月住了 1 晚
8/10 不錯
真實旅客
2019年12月13日
讚好:整潔度、職員與服務和住宿狀況
The room is excellent clear, but some noise making from the outside.
真實旅客
於 2019 年 12 月住了 2 晚
10/10 優異
Ralph
家人同遊
2024年6月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was friendly and courteous. I received daily text messages to check on my experience and offered additional services. The one drawback was not the hotel or staff, but the parking structure. It is a winding upward tunnel. It can be nauseating and difficult to maneuver to the 11th floor.
Ralph
於 2024 年 5 月住了 2 晚
10/10 優異
Neil
家人同遊, 多人同遊
2024年6月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Front desk was excellent!
Neil
於 2024 年 5 月住了 1 晚
2/10 很差
Angela
伴侶同遊
2024年6月1日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
I choose this location because I wanted to surprise my fiancé on his birthday since he has never being in San Diego I look at the pic of the room that I choose which it was more expensive for the city view I arrive @2am so I just when to bed next morning instead of surprising my fiancé it was a surprise for me my suit didn’t have a city view I was on the lowest floor and the view was facing a dirty parking area. I call the from desk and they basically refuse to help one of the clerks say understand that if we put you in a higher room it will be the same view. (Mind blowing) I say I just want a better view because I literally only choose this hotel because the view of the city so it was a big deal to me. They told me they didn’t rooms available but if something came up they will let me know. Cómo to find out my friend check a day later and they did have a better view. I was extremely upset. Also they call me about 10 times asking for ny card info when I gave them when I check in. The las night I was leaving at 4am I received a message than we could move to. Room for our last night. 😡 It was a very disappointed experience and I will rate on Google as well why people need to may more for something that is not close to what it shows.
Angela
於 2024 年 5 月住了 3 晚
8/10 不錯
Lisa
2024年5月30日
讚好:整潔度、職員與服務和住宿狀況
Lisa
於 2024 年 5 月住了 1 晚
8/10 不錯
Dennis
家人同遊
2024年5月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
There were 2 issues: 1) the restaurant has no table service. You wait on yourself, the coffee is in paper cups unless you ask for a mug, little flexibility (you can’t have 1 egg), etc. The order is brought to you & the food is good, but for the price you pay to stay there, a customer friendly service is expected. 2) at checkout the computer system was down.
Dennis
於 2024 年 5 月住了 4 晚
8/10 不錯
Elisa Gutierrez
親子同遊
2024年5月29日
讚好:整潔度和住宿狀況
Great location, the only thing that was a little unusual was the two separate elevators in order for you to get to your room. Parking was pretty expensive $55 for valet $40 for self parking. The pool wasn’t too kid friendly.
Elisa Gutierrez
於 2024 年 5 月住了 1 晚
10/10 優異
Nicole
家人同遊
2024年5月26日
讚好:整潔度、設施服務和住宿狀況
Wonderful!!!
Nicole
於 2024 年 5 月住了 1 晚
8/10 不錯
Eric
家人同遊
2024年5月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Little bit strange with lobby on 12th. Downtown in walking distance. Convention Center 20 min walk
Parking not cheap, but all parking garages aren't.
Expected more homeless people as the US isn't doing well on that point. Neighbourhood felt safe,