客房, 1 張特大雙人床, 非吸煙房, 湖景 | 露台/庭院

三藩市機場水濱希爾頓大使套房酒店的評價

3.5 out of 5

評價

7.6

不錯

10 分評分,優異;1003 則評價中有 455 則" "
8 分評分,不錯;1003 則評價中有 199 則" "
6 分評分,一般;1003 則評價中有 143 則" "
4 分評分,欠佳;1003 則評價中有 88 則" "
2 分評分,很差;1003 則評價中有 118 則" "

8.2/10 

整潔度

7.8/10 

職員與服務

7.4/10 

設施服務

7.8/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

Ying

家人同遊
讚好:整潔度、職員與服務和設施服務
Good
於 2024 年 5 月住了 5 晚

8/10 不錯

Yuling

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel is located right on the sea with beautiful bay views, the interior of the hotel is very amazing, it gives me the feeling of being in a garden, perfect for families with small children, they have an enclosed swimming pool, very safe!
於 2024 年 3 月住了 3 晚
Embassy Suites Team 於 2024年4月5日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

2/10 很差

Yingying

親子同遊, 多人同遊
讚好:整潔度
不滿:職員與服務和設施服務
We booked a room in advance. We arrived at the hotel in the afternoon and there was no room for us. We had to wait an hour before we got a room. The parking fee for the parking lot was 35 dollars when we checked in, and 39 dollars was deducted when we checked out. It feels too bad up
於 2023 年 8 月住了 2 晚
Embassy Suites Team 於 2023年9月8日的回應
We are sorry you had a bad experience here at the Embassy Suites Waterfront. We would love to hear more about experience and how we can make it right in the future.

2/10 很差

Yiyi

讚好:整潔度
不滿:職員與服務和住宿狀況
於 2023 年 8 月住了 2 晚
Embassy Suites Team 於 2023年9月6日的回應
We are sorry you had a bad experience here at the Embassy Suites Waterfront. We would love to hear more about experience and how we can make it right in the future.

2/10 很差

Edwin

親子同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
I had a two night stay at this property. The first night was the worst experience due to mold i found, on the pull out mattress/couch. The night Manager transferred me to a different room that had the same problem. My family and i had to squish ourselves into two beds until the next day when Junior the manager upgraded us to a better room with no mold. If you decide to stay at this location. Make sure you check the mattresses because being exposed to mold is unhealthy and unsanitary.
於 2024 年 5 月住了 2 晚

8/10 不錯

Robert

家人同遊
讚好:設施服務和住宿狀況
Inexpensive
於 2024 年 5 月住了 2 晚

10/10 優異

Maria (Van Alstyne)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚

10/10 優異

Shannon

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice accommodations
於 2024 年 5 月住了 3 晚

10/10 優異

Jennifer

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love this property!
於 2024 年 5 月住了 1 晚

10/10 優異

Bob and Debbie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Dated hotel but very nice employees
於 2024 年 5 月住了 1 晚

4/10 欠佳

Lynn

家人同遊
不滿:職員與服務
Couldn’t check in early and was told room wasn’t ready til 4 pm. Went on a tour and out to dinner then tried to check in at 8:30 pm. They said room was taken and another room wasn’t ready yet. Finally room was ready. It was supposed to be 2 queens but looked like two twins.
於 2024 年 5 月住了 1 晚

10/10 優異

Brisa

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Elaine

Thank you
於 2024 年 5 月住了 1 晚

10/10 優異

Benson (South San Francisco)

家人同遊, 親子同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly and easy check in. The front desk was very accomodating. Staff were helpful.
於 2024 年 5 月住了 1 晚

10/10 優異

Trina

讚好:整潔度、職員與服務、設施服務和住宿狀況
N/A
於 2024 年 5 月住了 1 晚

10/10 優異

Margarita

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Situada en un lugar muy agradable en vista y distracción al rededor
於 2024 年 5 月住了 2 晚
Embassy Suites Team 於 2024年5月23日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 優異

Adam

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff is extremely friendly, professional and helpful!
於 2024 年 5 月住了 3 晚
Embassy Suites Team 於 2024年5月23日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 優異

Brenda

讚好:整潔度、職員與服務和住宿狀況
Great room and great rates!
於 2024 年 5 月住了 1 晚
Embassy Suites Team 於 2024年5月23日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

8/10 不錯

Patricia

家人同遊, 寵物同遊
讚好:整潔度、職員與服務和設施服務
The Bay trail is fantastic The hotel is older and needs renovations. Our shower leaked, the soap dispenser fell off the wall. Since it was a dog friendly room there was a smell and the carpet had wet spots probably from cleaning up after other pets.
於 2024 年 5 月住了 2 晚
Embassy Suites Team 於 2024年5月23日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

8/10 不錯

Xavier

讚好:整潔度和職員與服務
Right on the bay and easy access to the Bay Trail for running.
於 2024 年 5 月住了 1 晚
Embassy Suites Team 於 2024年5月23日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

2/10 很差

Tony

商務旅客
I booked the room through Expedia. I arrived at the hotel, they were booked and sent me to another location. That location was booked, I was then sent to another hotel....which was booked. Ridiculous.
於 2024 年 5 月住了 1 晚
Embassy Suites Team 於 2024年5月23日的回應
We are sorry you had a bad experience here at the Embassy Suites Waterfront. We would love to hear more about experience and how we can make it right in the future.

10/10 優異

Arnel

讚好:職員與服務和住宿狀況
Front desk was exceptional
於 2024 年 5 月住了 1 晚
Embassy Suites Team 於 2024年5月23日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 優異

Christine

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Waterfront view and really good breakfast. Different and unique interior
於 2024 年 5 月住了 1 晚
Embassy Suites Team 於 2024年5月23日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 優異

Ana

讚好:住宿狀況
I always have stayed at this hotel.
於 2024 年 5 月住了 1 晚
Embassy Suites Team 於 2024年5月13日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 優異

Eric

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Embassy Suites Team 於 2024年5月13日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 優異

Norma (Ontario)

伴侶同遊, 商務旅客
Very nice and clean… close to airport
於 2024 年 5 月住了 1 晚
Embassy Suites Team 於 2024年5月6日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

8/10 不錯

Esmeralda

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property have the best egg omelet stand that they serve free breakfast every morning.
於 2024 年 4 月住了 2 晚
Embassy Suites Team 於 2024年5月2日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 優異

Linda

於 2024 年 4 月住了 1 晚
Embassy Suites Team 於 2024年5月23日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 優異

Arlene (san bruno)

讚好:整潔度、職員與服務和住宿狀況
Camil and the manager help me to upgrade my room and the buffet breakfast is complimentary.Thank you !
於 2024 年 4 月住了 1 晚
Embassy Suites Team 於 2024年5月1日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

8/10 不錯

christina

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The rooms are very clean and the staff was very kind. The breakfast in the morning was great.
於 2024 年 4 月住了 1 晚
Embassy Suites Team 於 2024年5月1日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 優異

Jacqueline

於 2024 年 4 月住了 8 晚
Embassy Suites Team 於 2024年5月1日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 優異

Aaron

家人同遊, 親子同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I like how there was a lot of plants and the breakfast was Delicious 5 stars
於 2024 年 4 月住了 2 晚
Embassy Suites Team 於 2024年5月1日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 優異

Nathan

Thank you
於 2024 年 4 月住了 1 晚
Embassy Suites Team 於 2024年5月1日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 優異

Ana

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Everything especially the view.
於 2024 年 4 月住了 1 晚
Embassy Suites Team 於 2024年4月25日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

4/10 欠佳

Elizabeth

讚好:住宿狀況
不滿:職員與服務
Not very nice staf
於 2024 年 4 月住了 2 晚
Embassy Suites Team 於 2024年4月22日的回應
We are sorry you had a bad experience here at the Embassy Suites Waterfront. We would love to hear more about experience and how we can make it right in the future.

10/10 優異

Stephanie (San Bernardino)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Veey friendly service will be returning. Thank you
於 2024 年 4 月住了 1 晚
Embassy Suites Team 於 2024年5月6日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 優異

Natalie

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
We loved the Manager's Reception, the AMAZING breakfast, Tap & Tavern's burger was the best one my husband has ever had, and our room had an amazing view, even with it being right in view of the airport, the sliding door blocked out most of the air traffic noise (and I got some great timelapse videos!). Will definitely be back!
於 2024 年 4 月住了 3 晚
Embassy Suites Team 於 2024年4月22日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

8/10 不錯

Jennifer

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Embassy Suites Team 於 2024年4月22日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 優異

Robertt

家人同遊
讚好:住宿狀況
Loved the indoor pool and spa. Very enjoyable stay
於 2024 年 4 月住了 2 晚
Embassy Suites Team 於 2024年4月16日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

4/10 欠佳

marie

讚好:職員與服務
不滿:整潔度和住宿狀況
It was terribly noisey, water puddles by and inside the elevators...No security monitoring the pools, kids running rampage...For almost $200.00 per night it was a horrible property,
於 2024 年 4 月住了 1 晚
Embassy Suites Team 於 2024年4月16日的回應
We are sorry you had a bad experience here at the Embassy Suites Waterfront. We would love to hear more about experience and how we can make it right in the future.

8/10 不錯

Marilee

親子同遊
It seemed to be in a safe area. Nice view of the bay. Room was decent and fairly quiet considering it was near the airport.
於 2024 年 4 月住了 2 晚
Embassy Suites Team 於 2024年4月15日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 優異

Larry (Lakeport)

於 2024 年 4 月住了 1 晚
Embassy Suites Team 於 2024年5月6日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

8/10 不錯

Geraldine

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The view was great watching the planes fly in and out 😊, also we got to see some raccoons while sitting by lagoon that was interesting ☺️!
於 2024 年 4 月住了 2 晚
Embassy Suites Team 於 2024年4月12日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

8/10 不錯

Ellen

家人同遊, 親子同遊
讚好:整潔度、職員與服務和住宿狀況
Lovely atrium in this hotel where breakfast and happy hour drinks served daily. Nice breakfast buffet as well as made to order omelets. We chose this hotel as it had an indoor pool for our grandchildren which they enjoyed. The room was spacious but the advertised balcony which we paid extra for couldn’t even fit a chair— disappointing as I was looking forward to sitting outside to enjoy the view. The bathroom didn’t even have a towel bar to hang towels, just one hook inside the shower which was broken. All in all we enjoyed the hotel BUT… there was a $39 per night parking fee. The lot was a shared lot with public non paying parking to access the bay walk in front of the hotel. Few spaces— two out of three nights we waited almost a half hour for a parking space. The lot had many signs warning of car break ins. So we paid $39 each night to worry that our car would be broken into. Come on Hilton— you can do better!!
於 2024 年 4 月住了 3 晚
Embassy Suites Team 於 2024年4月12日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 優異

Jennifer

於 2024 年 4 月住了 2 晚
Embassy Suites Team 於 2024年5月1日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

10/10 優異

Lorena

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I like the breakfast.
於 2024 年 4 月住了 1 晚
Embassy Suites Team 於 2024年4月10日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.

2/10 很差

Octavis

伴侶同遊
不滿:整潔度、職員與服務和住宿狀況
Parking is $39 per day but not informed before booking and not included in stay . It was sprung on me at the counter for check in .
於 2024 年 4 月住了 1 晚
Marc 於 2024年4月9日的回應
Hi Octavis,The hotel website, as well as the Expedia website mention the 39 overnight parking fee. Not sure how else we could have communiticated this to you.

4/10 欠佳

Michael

讚好:整潔度和職員與服務
於 2024 年 4 月住了 1 晚
Embassy Suites Team 於 2024年4月10日的回應
We are sorry you had a bad experience here at the Embassy Suites Waterfront. We would love to hear more about experience and how we can make it right in the future.

6/10 一般

Colette De La

家人同遊
讚好:職員與服務
Property is older but clean as clean as it can be. Out tub had stains, the carpet was lumpy. Pool also was nice. No A/C and no screen to the balcony so we could leave the door open for air. The entire hotel was muggy. Great staff and liked having happy hour. Worst part was a staff member pushed my son out the way so she could put in her floor number although we were there first.
於 2024 年 4 月住了 1 晚
Embassy Suites Team 於 2024年4月10日的回應
We are sorry you had a bad experience here at the Embassy Suites Waterfront. We would love to hear more about experience and how we can make it right in the future.

8/10 不錯

Jasmine

讚好:整潔度、職員與服務和住宿狀況
Will stay again! Breakfast was awesome!
於 2024 年 4 月住了 1 晚
Embassy Suites Team 於 2024年4月7日的回應
Thank you for the lovely feedback we appreciate you staying with us here at the EMBASSY SUITES WATERFRONT. We hope you will join us again in the near future so you can enjoy our excellent service.