I want to start by saying the staff is great. The main issue is that there is no staff available after 12am. This became a problem since at 1:30am the night of our stay—which we had to wake up at 6:30am for a UCSB tour—these obnoxious women one level above us started screaming at each other and fighting for TWO HOURS straight. Nonstop screaming, door slamming, stomping, more screaming, and bothering alllllll neighbors with their drunk stupidity for two hours—and no one to call. I should’ve called the police, but we figured they would stop. After they finally quieted down, someone came down and banged on everyone’s doors at 3:30am. The staff is great, but if you have the misfortune of having inconsiderate jerks as neighbors, you’re screwed out of a good stay. Would not stay here again.