Thank you for staying at Grand Park Otaru.Thank you very much for your review and for taking time out of your busy schedule to respond.We are looking forward to welcoming you to Grand Park Otaru the next time you visit Otaru.
8/10 不錯
Wing
2024年2月26日
Wing
於 2024 年 2 月住了 2 晚
Grand Park Otaru Sugiyama 於 2024年3月21日的回應
Thank you for staying at Grand Park Otaru.Thank you very much for taking time out of your busy schedule to post your review.All of our staff members look forward to using Grand Park Otaru next time you come to Otaru.
10/10 優異
FU HUNG
多人同遊
2023年12月15日
讚好:整潔度、職員與服務和住宿狀況
FU HUNG
於 2023 年 12 月住了 7 晚
Grand Park Otaru Sugiyama 於 2023年12月15日的回應
Thank you for staying at Grand Park Otaru.Thank you very much for taking time out of your busy schedule to write a review of our hotel.We are looking forward to welcoming you to Grand Park Otaru next time you visit Otaru.
8/10 不錯
Pinky
親子同遊
2023年11月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice harbour view and friendly staff
Pinky
於 2023 年 11 月住了 1 晚
Grand Park Otaru Sugiyama 於 2023年11月29日的回應
Thank you for staying at Grand Park Otaru.Thank you very much for taking the time out of your busy schedule to write this review.We are very happy to hear that you were satisfied with your stay.We look forward to welcoming you to Grand Park Otaru the next time you visit Otaru.
Thank you for staying at Grand Park Otaru.Thank you very much for taking time out of your busy schedule to write this review.We look forward to welcoming you to Grand Park Otaru the next time you visit Otaru.
Thank you for staying at Grand Park Otaru.Thank you very much for taking time out of your busy schedule to post your review.We take your comments seriously and will take them into consideration when updating.All of our staff members look forward to using Grand Park Otaru next time you come to Otaru
Thank you for staying at Grand Park Otaru.Thank you very much for taking time out of your busy schedule to write this review.We are looking forward to welcoming you to Grand Park Otaru next time you visit Otaru.
入住兩晚,第二天早上九時許有酒店清潔員工按門鐘要求打掃(客人仍在房間也要求入內打掃),我們示意半小時後離開才打掃。晚上回到房間,發現廁所毛巾及床舖更換了,但其他地方沒有打掃過。地上有個髮圈沒有拾起(證明地氈沒有吸麈),連枱上用過的杯碟也原封不動,沒有收拾或更換!
房間浴室只提供基本物品如牙膏牙刷,沒有潤膚膏。如需要其他物資如棉花棒、化妝棉、剃鬚刀等,必需check in 時提出或自行到大堂索取,十分不便!
Grand Park Otaru Guest Service Rei Inoue 於 2023年4月18日的回應
Thank you for staying at Grand Park Otaru.We are happy to hear that you were satisfied with your stay with us.We look forward to welcoming you back to Otaru and hope you will consider staying at Grand Park Otaru again.
10/10 優異
JIA WEN
2023年4月2日
JIA WEN
於 2023 年 4 月住了 1 晚
10/10 優異
Wenling
2023年2月5日
Wenling
於 2023 年 1 月住了 4 晚
Grand Park Otaru Guest Service Masaki Kunizuka 於 2023年2月13日的回應
Thank you for staying at Grand Park Otaru.We are very happy to hear that you were satisfied with your stay with us.We look forward to welcoming you back to Otaru and hope you will consider staying at Grand Park Otaru again.
10/10 優異
Man Ho
2023年2月1日
Man Ho
於 2023 年 1 月住了 3 晚
Grand Park Otaru Guest Service Masaki Kunizuka 於 2023年2月13日的回應
Thank you for staying at Grand Park Otaru.We are very happy to hear that you were satisfied with your stay with us.We look forward to welcoming you back to Otaru and hope you will consider staying at Grand Park Otaru again.
10/10 優異
Tsz Lun
2023年1月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A classic hotel in a good condition.
Tsz Lun
於 2023 年 1 月住了 1 晚
Grand Park Otaru Guest Service Masaki Kunizuka 於 2023年2月13日的回應
Thank you for staying at Grand Park Otaru.We are very happy to hear that you were satisfied with your stay with us.We look forward to welcoming you back to Otaru and hope you will consider staying at Grand Park Otaru again.
Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us.
We truly look forward to welcoming you again when you come back to Otaru next time.
8/10 不錯
真實旅客
2020年1月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 12 月住了 1 晚
Front Office 於 2020年1月10日的回應
Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us.
We truly look forward to welcoming you again when you come back to Otaru next time.
8/10 不錯
真實旅客
家人同遊
2020年1月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 12 月住了 2 晚
Front Office 於 2020年1月4日的回應
Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us.
We truly look forward to welcoming you again when you come back to Otaru next time.
10/10 優異
KUO HSI
家人同遊
2020年1月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
KUO HSI
於 2019 年 12 月住了 2 晚
Front Office 於 2020年1月4日的回應
Thank you very much for staying at Grand Park Otaru.
We are glad to hear that you had an enjoyable stay with us.
We truly look forward to welcoming you again when you come back to Otaru next time.
Nice experience. Close to JR station, n Aeon. Can arrive hotel in shopping mall.
真實旅客
於 2019 年 12 月住了 2 晚
Front Office 於 2019年12月27日的回應
Thank you very much for staying at Grand Park Otaru.
We are glad to hear that you had an enjoyable stay with us.
We truly look forward to welcoming you again when you come back to Otaru next time.
Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us.
We truly look forward to welcoming you again when you come back to Otaru next time.
10/10 優異
Kin Chung
2019年11月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kin Chung
於 2019 年 11 月住了 1 晚
Guest Service Executive 於 2019年11月23日的回應
Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us.
We truly look forward to welcoming you again when you come back to Otaru next time.
8/10 不錯
WAI FUNG
2019年10月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
WAI FUNG
於 2019 年 10 月住了 2 晚
Guest Service Executive 於 2019年10月27日的回應
Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us.
We truly look forward to welcoming you again when you come back to Otaru next time.
8/10 不錯
真實旅客
2019年10月18日
讚好:整潔度和職員與服務
真實旅客
於 2019 年 10 月住了 1 晚
Guest Service Executive 於 2019年10月20日的回應
Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us.
We truly look forward to welcoming you again when you come back to Otaru next time.
8/10 不錯
mee ping
2019年10月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good
mee ping
於 2019 年 10 月住了 1 晚
Front Desk 於 2019年10月12日的回應
Thank you very much for staying at Grand Park Otaru.
We are glad to hear that you had an enjoyable stay with us.
We truly look forward to welcoming you again when you come back to Otaru next time.
8/10 不錯
mee ping
2019年10月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
not bad
mee ping
於 2019 年 10 月住了 1 晚
Front Desk 於 2019年10月10日的回應
Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us.
We truly look forward to welcoming you again when you come back to Otaru next time.
Thank you very much for staying at Grand Park Otaru.
We are glad to hear that you had an enjoyable stay with us.
We truly look forward to welcoming you again when you come back to Otaru next time.
8/10 不錯
真實旅客
2019年9月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 9 月住了 2 晚
Concierge 於 2019年9月15日的回應
Thank you very much for staying at Grand Park Otaru and thank you very much for your comments, all the feedback from guests is very important to us.
We truly look forward to welcoming you again when you come back to Otaru next time.
8/10 不錯
May Ling
2019年9月3日
May Ling
於 2019 年 8 月住了 2 晚
Concierge 於 2019年9月8日的回應
Thank you very much for staying at Grand Park Otaru.
We are glad to hear that you had an enjoyable stay with us.
We truly look forward to welcoming you again when you come back to Otaru next time.
10/10 優異
Ko Heng
2019年9月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ko Heng
於 2019 年 8 月住了 1 晚
Concierge 於 2019年9月8日的回應
Thank you very much for staying at Grand Park Otaru.
We are glad to hear that you had an enjoyable stay with us.
We truly look forward to welcoming you again when you come back to Otaru next time.
8/10 不錯
真實旅客
2019年8月29日
讚好:整潔度、職員與服務和客房舒適度
真實旅客
於 2019 年 8 月住了 1 晚
Concierge 於 2019年8月31日的回應
Thank you very much for staying at Grand Park Otaru.
We are glad to hear that you had an enjoyable stay with us.
We truly look forward to welcoming you again when you come back to Otaru next time.