Ok. So where do we begin. This is one of the nicest hotels anywhere (it does have a lot of awards) but then the A/C on the room does not work...
After calling every four hours they send somebody who pretends to do something and you are back to begging for a colder weather so you don't have to sleep on whatever ambient temperature the city decides to throw at you. So my question is: Why invest in one of the best hotels in the world only to save some bucks on the A/C?
Seriously?
Juan
於 2024 年 4 月住了 2 晚
10/10 優異
Michael
伴侶同遊
2023年12月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Michael
於 2023 年 12 月住了 1 晚
10/10 優異
真實旅客
家人同遊
2023年9月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect
Perfect for family trip.
真實旅客
於 2023 年 9 月住了 1 晚
10/10 優異
真實旅客
家人同遊
2022年9月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Thank you.
Big thanks to Megan Chen for a warm check-in, Gilbert for handling a post-stay issue over the phone, and Zoe Zhang and her entire staff for their kind professionalism. Everyone we met was very friendly and helpful.