only here for 1 night for business purpose.
Restaurant is not ideal, order afternoon tea from menu, not available. Order set lunch, no choice, and took very long to prepare!
Di San Asina
8/10 不錯
真實旅客
2016年11月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
8/10 不錯
真實旅客
2016年4月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Close to national expo center
Good location close to national expo center. Great breakfast!
真實旅客
10/10 優異
SANDY
2016年3月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
SANDY
8/10 不錯
chun chun (hong kong)
2016年3月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
nice hotel
nice and comfortable. Friendly staff and willing to help
Dear Guest: Thank you for taking the time to share with us your review of your recent stay at holiday Inn Shanghai Hongqiao West . Feedback like yours is invaluable to us in making us better. Thank you for your recognition and welcome you to visit us again in the near future. Thank you! ---GM
room is very comfortable, big and clean. Service was also good and staff was helpful. Breakfast was also great and there was a seperate area for IHG members.
Only thing about the hotel is that it is far from any shopping malls and no subway nearby. Have to take cab everywhere. Nearest food place is 15minutes walk away nearer to Holiday Day Inn express hotel.
真實旅客
於 2019 年 5 月住了 5 晚
8/10 不錯
samy (NYC)
2019年3月15日
讚好:整潔度、職員與服務和客房舒適度
Too far from NECC
I was attending a trade show at the NECC and there was a free shuttle service in the morning but not in the evening. Plus found out better hotels at walking distance to NECC at same price so will not stay again
samy
於 2019 年 3 月住了 3 晚
6/10 一般
Aseem (New Delhi)
2018年12月22日
讚好:整潔度和客房舒適度
不滿:職員與服務
The staff has very little communication skill . Language was the biggest problem . Amex cars does not work in this property .
It’s in the middle of no where . Will never go back to this property .
Aseem
於 2018 年 12 月住了 1 晚
Mya Zhu 於 2018年12月27日的回應
Dear guest, I'm sorry that I can't make you feel comfortable. We are very sorry to see that there are communication and language problems in our front desk, and we deeply apologize for that. After receiving your feedback, we have communicated with relevant departments immediately and taken effective improvement measures and training. Thank you again for your suggestion, we sincerely look forward to your next visit!
8/10 不錯
Eyvonne
2018年12月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Eyvonne
於 2018 年 12 月住了 2 晚
Mya Zhu 於 2018年12月27日的回應
Dear guest, we are very glad that you have chosen Holiday Inn Shanghai Hongqiao West as your first choice for travel. Your satisfaction is our greatest affirmation, we will provide you with more perfect service and efforts. Looking forward to your coming again!
6/10 一般
Sahilys (DR)
伴侶同遊, 商務旅客
2018年11月17日
讚好:設施服務和住宿狀況
不滿:整潔度和職員與服務
Stayed at these hotel because I was attending an expo at the NECC, which is very close and convenient. But, if you are interested in downtown and central Shanghai this is not for you.
Sahilys
於 2018 年 11 月住了 8 晚
Mya Zhu 於 2018年11月20日的回應
Dear guest, thank you for sharing your experience to us. The hotel attaches great importance to the guests' experience of staying in the hotel. If you want to go downtown, our hotel location is quite convenient. You can take Line 2 about half an hour away (there is shuttle bus to East Xujing subway station), it is very convenient. Thank you again for your support to Holiday Inn Shanghai Hongqiao West, sincerely looking forward to your arrival again.
4/10 欠佳
Mohamed
2018年11月8日
不滿:職員與服務
Mohamed
於 2018 年 11 月住了 2 晚
10/10 優異
Sehyun
2018年7月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
출장시 추천 합니다.
깨끗한 건물, 깨끗한 숙소. 공항(홍차우)에서 적당한 거리. 좋았습니다.
Sehyun
於 2018 年 7 月住了 5 晚
8/10 不錯
真實旅客
2018年7月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2018 年 7 月住了 5 晚
4/10 欠佳
FERNANDO J
2018年4月3日
讚好:住宿狀況和客房舒適度
不滿:職員與服務
Overall Bad Experience !
My welcome and checking was disastrous. The Reception desk staff do not speak english well and reception manager was rude to me and even raised his voice. The worse welcome I have ever had ! Room Service was ok but each time I needed to speak to 3-4 people before placing an order. The Concierges ( I met 2) were great ! at breakfast it is difficult to order simple things like scrambled eggs as the cooks do not understand english. My stay was a bit stressful due to the language barrier and bad service on the 1st day at check in. When I called the reception desk on my last day to order breakfast in my room, for about 35minutes , the reception staff kept on hanging up the phone in my ear as they did not understand me. The Duty Manager on the day of my check out was helpful and gave us free breakfast. The room temperature in our room was 26degrees one day. We were sweating. I asked for someone to check it but was told to open my windows and was sent a fan ! If you do not speak Chinese, I do not recommend this hotel !
FERNANDO J
8/10 不錯
JackNgee
2018年3月23日
讚好:整潔度、住宿狀況和客房舒適度
Nice hotel but not easily accessible by public transport. Internet speed was miserable.
JackNgee
10/10 優異
真實旅客
2018年3月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good
Good service, clean and tidy.
真實旅客
於 2018 年 3 月住了 1 晚
6/10 一般
CHIN SIAN
2018年3月4日
讚好:整潔度、住宿狀況和客房舒適度
Clean and comfortable hotel
Clean and comfortable hotel, though the location is not in midst of shopping amenities. Nice indoor heated swimming pool and the gym is well equipped too. It’s worth mention that the Chinese restaurant on level 2 serves nice Cantonese dishes.
CHIN SIAN
於 2018 年 2 月住了 1 晚
10/10 優異
NA HYUN
2018年2月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
정말 저렴하고 수영장 물 따뜻해서 아이들과 함께 하기 좋아요.
호텔자체로는 저렴하게 잘 지냈어요.수영장은 작은편인데 물이 따뜻해서 아이들과 이용 편해요.
식당음식도 괜찮았습니다. 전 개인적으로 만족했어요. 아이들 추가비용 없었어요. 하지만 식당이 오픈되어 있다보니 추워요. 외투를 입고 밥을 먹었어요.주변은 관광지가 없어 버스 타고 치바오가서 볼링 치고 오후엔 다시 호텔와서 수영하고 왔어요. 직원들이 친절했지만 영어는 능숙한 편이 아니예요.하지만 서비스는 괜찮아요.. 영어 잘한다고 좋은 호텔아니고, 서비스 좋은거 아니쟎아요..
전 만족했습니다.
NA HYUN
10/10 優異
真實旅客
2018年1月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
적당한 가격에 만족스러운 호텔
전반적으로 관리상태가 잘되어있었음
真實旅客
於 2018 年 1 月住了 2 晚
8/10 不錯
Christopher (spain )
2018年1月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel in a busy part of Shanghai
Went to see the most popular sights of Shanghai, very impressive. They clearly need to do something about the pollution which seems to cover at least a 50 mile radius of Shanghai
Christopher
於 2017 年 12 月住了 2 晚
10/10 優異
Christopher (spain )
2017年12月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good
No problems, very good & friendly hotel........................
Christopher
於 2017 年 12 月住了 2 晚
8/10 不錯
Shinkon
2017年11月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
깨끗
깨끗하고 좋았음
Shinkon
於 2017 年 11 月住了 1 晚
8/10 不錯
KANGWOO
2017年10月26日
讚好:職員與服務、住宿狀況和客房舒適度
상하이 홍차오 출장
NECC로 택시로 약 5분거리에 있으며, 객실이 깨끗하고 조용합니다.
다만 주변에 편의시설이 없어 불편합니다.
KANGWOO
於 2017 年 7 月住了 5 晚
8/10 不錯
Markus
2017年10月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel
Not much around, close to exhibition center & airport
Markus
於 2017 年 10 月住了 1 晚
8/10 不錯
yua
2017年9月25日
讚好:整潔度、住宿狀況和客房舒適度
yua
於 2017 年 9 月住了 4 晚
10/10 優異
SHINOBU
2017年9月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
thank you
very good
SHINOBU
於 2017 年 9 月住了 1 晚
6/10 一般
TAKESHI
2017年5月22日
讚好:客房舒適度
使いやすいホテルです。
今後の問題点として、
展示会開催中は、室料が上がることと、部屋が取れなくなってきた。
TAKESHI
8/10 不錯
Stefano
2017年5月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good for visiting the NECC Shanghai fair centre
good fitness area, including swimming pool
professional staff, only bothering is the breakfast doorkeeping team as they chased in a non-well mannered way the customers for signing a breakfast check
breakfast expensive, if you just need a EU-style meal
Stefano
8/10 不錯
Kelly
2017年5月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Business trip for Shanghai
the hotel is very nice, bed also very comfy, but room service (food) is horrible, I ordered some noodles and soup, and both were extremely salty, not China salty, but they drop a can of salt kind of salty. service are good, location is ok. close to exhibition center.