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新加坡遨途酒店 (中轉酒店 - 1號客運大樓)的評價

3 out of 5
新加坡遨途酒店 (中轉酒店 - 1號客運大樓)

評價

8.2

很好

10 分評分，優異；1001 則評價中有 473 則" "
8 分評分，不錯；1001 則評價中有 307 則" "
6 分評分，一般；1001 則評價中有 101 則" "
4 分評分，欠佳；1001 則評價中有 51 則" "
2 分評分，很差；1001 則評價中有 69 則" "

9.0/10 

整潔度

8.4/10 

職員與服務

8.2/10 

設施服務

8.6/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Tak Nang

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Remember to inform the hotel your arrival time or you might need to wait till 1100pm before checking in.
於 2024 年 1 月住了 1 晚

10/10 優異

Wendy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
住宿前提示溫馨周到；房間十分乾淨；半夜轉機的最佳新選擇。
於 2023 年 8 月住了 1 晚

4/10 欠佳

Kam Yiu

於 2023 年 4 月住了 1 晚

10/10 優異

Kwan Wai

於 2023 年 4 月住了 1 晚

10/10 優異

HAK SIN

於 2022 年 11 月住了 1 晚

6/10 一般

Ping On

家人同遊
不滿：職員與服務
員工冇耐性及禮貌
於 2022 年 3 月住了 1 晚

8/10 不錯

Abby

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 2 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice transit Hotel in Singapore
Tidy, clean, approachable, fast check-in and check-out, nice beverage provided!
於 2022 年 1 月住了 1 晚

10/10 優異

Sung Pu

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
床很舒服，但空間就是小了點，餐點很好吃（應該是防疫期間）。大致上很滿意。
於 2021 年 9 月住了 1 晚

2/10 很差

真實旅客

於 2021 年 6 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
有吸煙區，讚！
於 2021 年 5 月住了 1 晚

8/10 不錯

真實旅客

多人同遊
讚好：職員與服務和住宿狀況
工作人員有禮貌, 房間清潔
於 2021 年 1 月住了 1 晚

8/10 不錯

真實旅客

於 2020 年 12 月住了 1 晚

4/10 欠佳

真實旅客

商務旅客
不滿：職員與服務、設施服務和住宿狀況
I do not know that the room is only 6 hours stay during the booking. After we check in, we need to pay extra to stay for 8 hours. Not good from Expedia, not trustful to me anymore.
於 2020 年 3 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
非常正，近機場一號航廈 若在四號航廈下機請不要入境，須禁區內坐禁區巴士往二號航廈 再前往一號航廈，否則不能check in
於 2019 年 10 月住了 1 晚
Syed Yusuf, Duty Manager 於 2019年11月3日的回應
Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again.

10/10 優異

思穎

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很方便的地方，值得推薦
於 2019 年 8 月住了 1 晚
Syed Yusuf 於 2019年8月24日的回應
Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again.

8/10 不錯

SHAN

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
位置方便,不用離境再入境,轉機的人可以帶簡便的行李入住即可,早餐是現做的但分量不多...,另外訂房後記得寫信跟飯店講要入住的時間
於 2019 年 4 月住了 1 晚
Syed, Duty Manager 於 2019年5月25日的回應
Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated. We require the check-in time and date to ensure your room is ready before your check-in time. We look forward to welcoming you back to the hotel for another stay soon!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2018 年 9 月住了 1 晚

2/10 很差

SHUN SUN

不滿：住宿狀況和客房舒適度
睡不著
於 2019 年 2 月住了 1 晚

10/10 優異

真實旅客

商務旅客, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
退房時間規定很不清楚
於 2019 年 2 月住了 1 晚

8/10 不錯

Chun Lung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 1 晚
Kitt 於 2019年1月16日的回應
Dear Valued Guest, Thank you for choosing Aerotel Singapore , hope you like our service and hope to see you again in near future. Thank you.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 1 晚
Kitt 於 2019年1月16日的回應
Dear Valued Guest, Thank you for choosing Aerotel Singapore , hope you like our service and hope to see you again in near future. Thank you.

10/10 優異

Weishan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 1 晚
Kitt 於 2018年12月26日的回應
Dear Valued Guest, thank you for choosing Aerotel Singapore as your stay. Hope you like our service and hope to see you again. Wish you a Merry Christmas and Happy New Year.

6/10 一般

真實旅客

讚好：整潔度、職員與服務和住宿狀況
水喉制壞。酒店制度6小時有商解決。汵氣機制沒法調溫。 被舖清潔。有免費飲料。多謝前台之恊助。沒有存放行李的地方很不方便。
於 2018 年 11 月住了 1 晚
Kitt 於 2018年12月5日的回應
Dear Valued Guest, thank you for staying with Aerotel Transit hotel, hope you like our service and hope to see you again in near future!

10/10 優異

CHUN WAI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
這間酒店還不錯，但如果不是要境內轉機的話，不太建議入住，因為很麻煩，程序很複雜。 但環境不錯，東西感覺乾淨。
於 2018 年 7 月住了 1 晚

10/10 優異

ASAMI

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Raquel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect place to rest in Singapore, between layovers.
於 2024 年 5 月住了 1 晚

4/10 欠佳

Matsukura

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Joanne (Hewett)

讚好：整潔度和設施服務
Great pool
於 2024 年 4 月住了 1 晚

10/10 優異

Karen

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was very well sound-proofed. I didn't expect to get sleep as good as I did that night considering we were basically sleeping in a room right above the tarmac of a busy airport.
於 2024 年 4 月住了 1 晚

8/10 不錯

Kurt

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent for layovers where you need sleep
於 2024 年 4 月住了 1 晚

6/10 一般

Shuhei

商務旅客
讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
As some switch of air conditionor did not work, it was cold in the room.
於 2024 年 4 月住了 1 晚

10/10 優異

Anne (Saint George)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
quick stay. room was quiet and clean. larger than expected. nice bathroom.
於 2024 年 4 月住了 1 晚

8/10 不錯

Rolf and Charlie Van

伴侶同遊
讚好：整潔度和設施服務
不滿：職員與服務
The check in staff were not helpful and did not explain facility. They need customer service training.
於 2024 年 4 月住了 1 晚

8/10 不錯

Linda

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
A large room with 2 double beds and a sofa. Work desk. Literally right on the tarmac with planes outside the window. However, very quiet. Slept all night with no disturbances. Beds very comfortable. No cupboard or safe unfortunately.
於 2024 年 4 月住了 1 晚

10/10 優異

Jose

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I was pleasantly surprised how big the hotel was considering that its located in the transit area of the Changi airport. Staff was efficient and checked us in pretty quick.Rooms were clean and (surprisingly) large. I would definitely stay here again.
於 2024 年 4 月住了 1 晚

10/10 優異

Marcela

讚好：整潔度、職員與服務和住宿狀況
Very convenient to be able to spend the night there
於 2024 年 4 月住了 1 晚

10/10 優異

Herman

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice to straching legs and having shower after long hours flight
於 2024 年 4 月住了 1 晚

6/10 一般

Kia

不滿：住宿狀況
Property just okay, definitely dated. Wifi is just the Changi airport connection. Served its purpose for shower and rest during layover. Food, pool, gym left much to be desired. There was confusion with pre booked reservation. 3 meals were supposed to be included-upon arrival was told only 1 meal was included.
於 2024 年 4 月住了 1 晚

8/10 不錯

Susan

家人同遊
讚好：整潔度、設施服務和住宿狀況
Check in was difficult and they couldn’t find booking despite having reference number. Swimming pool not available till after checkout time. Air conditioning very loud - possibly not the hotels but the adjoining airport. No glasses out for water at breakfast.
於 2024 年 3 月住了 1 晚

8/10 不錯

Jane

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient for overnight transit
於 2024 年 3 月住了 1 晚

10/10 優異

James

讚好：整潔度、職員與服務和住宿狀況
Very quiet retreat whilst travelling.
於 2024 年 3 月住了 1 晚

10/10 優異

Pam

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient for you transit, quiet and comfortable
於 2024 年 3 月住了 1 晚

10/10 優異

steven

讚好：整潔度、職員與服務和住宿狀況
Very convenient, located within the terminal. Easy to great for breaking up long journeys to Australia etc.
於 2024 年 3 月住了 1 晚

4/10 欠佳

David

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
The shower was faulty. When given another to use, the controls were strange. The taps were ornamental. The left control was for outlet selection. Temperature control was entirely with the right control. THIS IS BAD FOR INTERNATIONAL CUSTOMERS. KEEP IT SIMPLE. The air conditioner was also very noisy making it impossible to sleep !!!! A very expensive hotel stay.
於 2024 年 3 月住了 1 晚

10/10 優異

Brian

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were very quick and helpful. They accommodated our request to move our booking to an earlier time, appreciated as we were very tired! Meals were brought out to the dining area quickly and we're delicious.
於 2024 年 3 月住了 1 晚

10/10 優異

Francis

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

4/10 欠佳

Shuhei

商務旅客
不滿：設施服務和住宿狀況
Although flight schedules were informed before staying, I was requested to wait for 30 minutes for checking in at midnight due to delay checking out by previous customer. Hotel must control the time more strictly. Also, facility of air conditioning is spoiled and could not adjust temperature.
於 2024 年 3 月住了 1 晚