Lovely staff and service. My room was on the top floor and without a window/view, which was fine by me as I only needed a place to sleep. The bars outside made it a little noisy, but again this wasn't a problem for me - if you are a light sleeper it may bother you. The location is excellent, super close to Maxwell Food Centre for a bite, and walkable to all downtown and many touristic attractions. I also took the MRT in from Changi to Outram Park, a straight run on the green line which was very convenient. I'd stay here again!