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新加坡聖瑞吉酒店的評價

5 out of 5
新加坡聖瑞吉酒店
29 Tanglin Road, Singapore

評價

9.2

卓越

10 分評分，優異；890 則評價中有 622 則" "
8 分評分，不錯；890 則評價中有 173 則" "
6 分評分，一般；890 則評價中有 62 則" "
4 分評分，欠佳；890 則評價中有 22 則" "
2 分評分，很差；890 則評價中有 11 則" "

9.6/10 

整潔度

9.2/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Hin Yeung Roy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Weibin

讚好：整潔度、職員與服務和住宿狀況

10/10 優異

Sarah

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 3 晚

10/10 優異

SIU WAI

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 3 晚

10/10 優異

Chun Chieh

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
推薦的飯店
飯店工作人員服務很貼心，住得非常開心，早餐也非常的多選擇。總之來新加坡，瑞吉飯店也是我下一趟旅程的選擇。
於 2023 年 4 月住了 5 晚

10/10 優異

WENGE

於 2023 年 2 月住了 7 晚

10/10 優異

HAU

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 3 晚

8/10 不錯

WAN CHUN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good experience.
Although due to the lack of staff so I waited for a bit to check in. The service is still good. Hotel is old but well maintained. Very quite room so I had some good sleep there. Excellent location for Orchard road shopping. Comfortable bed and linen as well.
於 2022 年 4 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
這是一間國際級的五星級飯店，非常舒適，服務體貼周到，早餐豐盛美味，可惜是離烏節捷運走路有10鍾距離，建議從機場坐Grab方便划算效率，那天坐從飯店到3航廈才18SG.計程車普遍素質不錯。
於 2020 年 1 月住了 3 晚

4/10 欠佳

真實旅客

不滿：住宿狀況
於 2019 年 12 月住了 3 晚

8/10 不錯

Dr.Raymond (新加坡)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hard Rock 小朋友喜愛沙灘泳池 St. Rigis 成人享受貼心服務 Hard Rock 小朋友喜愛沙灘泳池 St. Rigis 成人享受貼心服務 Hard Rock 小朋友喜愛沙灘泳池 St. Rigis 成人享受貼心服
於 2019 年 12 月住了 2 晚

10/10 優異

MUIYING CATHERINE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 12 月住了 2 晚

6/10 一般

Chiksin

於 2019 年 11 月住了 1 晚

6/10 一般

Lok Siu Ha

多人同遊
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
入住時，check in 位同事沒有笑容，講話太快，聽不到她講什麼，我叫她再講多一次，她就黑面囉，介紹洒店有24小時茶和咖啡飲，都好敷衍我，令我有一點冷漠，我不高興這個旅程星加坡， 我之前玩完馬來西亞三天，在星加坡玩2⃣️天，然後就回香港。
於 2019 年 11 月住了 1 晚

8/10 不錯

Jessie (香港)

親子同遊
讚好：整潔度和職員與服務
St. Regis一直都保持自己的水準，房間很大，很舒適，適合家庭出行，值得讚的就是員工和服務，對小孩很是細心。唯一美中不足的是就是房間的設施雖然齊全並且保持得很完美，但是有一些系統比較過時了，顯得稍微陳舊一些。
於 2019 年 8 月住了 2 晚

10/10 優異

Chan-Wei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
豪華舒適的飯店
帶著兩個孩子入住，非常棒的體驗，有24小時管家，一通電話就把熱飲送到房間，也可以提供旅遊建議。離烏節路MRT步行約8分鐘，沿途都是商場，逛街、吃飯都方便。泳池深度120公分，身高不夠的孩子記得準備泳圈，水溫偏冷，建議出太陽的大晴天去玩。 1U的宴庭中餐館非常美味，雖然單價偏高，但很值得品嚐，「蟲草花雞湯」是限量湯品，記得先預訂才喝得到！
於 2019 年 8 月住了 4 晚

10/10 優異

Ngai Yuen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent hotel!
The hotel is located near Orchard Road, I need to walk 7-10 min to MRT station. But it is not a big problem since I can go to anywhere by taxi or call Grab. So convenient! The service is really good from the first day check in to the last day check out. First, the room is very nice, spacious, clean and comfortable. There is extra TV installed in front of the bath tub. It is so amazing. Also, the curtain is operated electricity. For the first night, the staff tidy up my room while I go out for the dinner. It is really good. Besides, the staff added extra coffee, tea and chocolate for me when they know my kids love chocolate. St Regis is absolutely high ranked 5 stars hotel.
於 2019 年 8 月住了 3 晚

8/10 不錯

真實旅客

於 2019 年 7 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
一切都好，唯獨早餐空間動線不佳
早餐座位少，且空間較擁擠，遇到人多時段很不方便，用餐品質會受影響。 第一天早餐居然還要跟其他人併桌，住五星級飯店以來的第一次！我們有詢問：是否可以改用room service方式送一份早餐到房間用餐就好。結果，居然也說不行，一定要讓我們併桌坐⋯⋯這方面實在應該加強！
於 2019 年 7 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 5 月住了 2 晚

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
非常滿意，下次一定再光临此洒店，毫華，舒服，整體舒服，值得解绍给朋友，禮儀极好，是非常住的好酒店，住得舒服，人都開心
於 2019 年 4 月住了 1 晚
The St. Regis Singapore 於 2019年5月10日的回應
Dear Esteemed Guest, Thank you for staying with us, as well as your kind praises for the hotel. I am heartened to know that your experience was an impeccable one and I hope to welcome you back soon. Yours sincerely Xavi Gonzalez General Manager The St. Regis Singapore

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
房間非常水火兒子在入住前一天生日，酒店獲知後於另一天免費送上蛋糕和生果，非常細心。另外，酒店可免費送上咖啡、茶或熱朱古力，細心到連曲奇也奉上。 惟房間沒有預備梳和剃鬚刀，也沒有小朋友的牙刷和拖鞋。
於 2019 年 4 月住了 3 晚
The St. Regis Singapore 於 2019年5月7日的回應
Dear Esteemed Guest, Thank you for celebrating such momentous occasion with us at the Best Address. I am heartened to hear that your experience was an amazing one, complemented with our signature St. Regis butler service. I cannot wait to welcome you back soon. Yours sincerely Xavi Gonzalez General Manager The St. Regis Singapore

10/10 優異

Shu Yung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 5 晚
The St. Regis Singapore 於 2019年4月24日的回應
Dear Shu Yung, Thank you for staying with us at The St. Regis Singapore. I am delighted to hear that your experience was an amazing one and I hope to welcome you back soon. Yours sincerely Xavi Gonzalez General Manager The St. Regis Singapore

10/10 優異

Shun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店所處位置非常方便，附近就是烏節路，有商場及很多不錯的餐廳。酒店設施及佈局、餐飲都不錯
於 2019 年 2 月住了 2 晚
The St. Regis Singapore 於 2019年3月4日的回應
Dear Shun, Thank you for staying with us and I am glad to know that you had an amazing stay, especially the location of the hotel. I hope to welcome you back soon. Yours sincerely Xavi Gonzalez General Manager The St. Regis Singapore

10/10 優異

WAN CHUN (台灣)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
飯店服務人員態度很好
第一天入住時碰到了一些問題，但是飯店的人都很熱誠的幫我解決了，使得接下來的入住都很順利。房間也很大很舒服，整個動線設計很人性化
於 2018 年 12 月住了 2 晚

4/10 欠佳

Shing Tai

不滿：整潔度、職員與服務和住宿狀況
令人失望的五星級酒店
1）第一次入住以為五星級會好好，原來比想像中差，酒店比較殘舊，廁所玻璃門破舊，沖完涼水流出到大門，廁所又塞，通知維修人員處理，要打兩至三次才派維修人員到房間，只可以通渠但玻璃門冇改善，要求換房間，不了了之。 2）酒店早餐，款式很少，味道不佳，人手不夠，服務人員態度不理想，他們沒有耐性。 3）廁所毛巾殘舊破爛，房間配套時常執漏。 4）Wi-Fi經常接收不穩定。
於 2018 年 12 月住了 4 晚

6/10 一般

siu kuen

不滿：整潔度
Not worth the 6 star rating
Environment and decoration is nice but find cockroach inside my room. Overall service of concierge and restaurant is not upto the standard of 6 star hotel.
於 2018 年 10 月住了 2 晚
The St. Regis Singapore 於 2018年12月20日的回應
Dear siu kuen, Thank you for staying with us. Please accept my apologies for the inconveniences and distress that have transpired during your stay with us. Please be assured that I have personally spoken to the concierge and service team and necessary trainings will be done to improve our service standards. I hope to welcome you back. Yours sincerely Xavi Gonzalez General Manager The St. Regis Singapore

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 3 晚

8/10 不錯

siu lung william

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Check in time was 3pm, we waited till 4pm and my suite was still not ready.
於 2018 年 9 月住了 3 晚

8/10 不錯

Peggy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 3 晚
The St. Regis Singapore 於 2018年8月27日的回應
Dear Peggy, Thank you for staying with The St. Regis Singapore. I am glad that we have afforded you with the most impeccable experience. Yours sincerely Xavi Gonzalez General Manager The St. Regis Singapore

10/10 優異

WEI CHIH

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 2 晚
The St. Regis Singapore 於 2018年8月27日的回應
Dear WEI CHIH, Thank you for staying with us at The St. Regis Singapore and for taking precious time off to share your invaluable feedback with me. I am glad to hear that your experience was an amazing one, and I hope to welcome you back soon. Yours sincerely Xavi Gonzalez General Manager The St. Regis Singapore

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent hotel in Singapore
We stayed there for 4 nights, all the rooms are clean and tidy, breakfast is good and tasty, we like the swimming pool very much, it keeps privacy, and it's tranquility. Highly recommanded !
於 2018 年 7 月住了 4 晚
The St. Regis Singapore 於 2018年8月27日的回應
Dear Esteemed Guest, Thank you for staying at The St. Regis Singapore and for your kind praises of the hotel, especially your luxurious room, your breakfast experience as well as your respite at our Tropical Spa Pool. I hope to welcome you back soon. Yours sincerely Xavi Gonzalez General Manager The St. Regis Singapore

10/10 優異

Katherine (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
會再住
雖然唔係好近MRT, 大概要行5~8分鐘，但對面馬路就有可以到機場的巴直，都算方便 而且附近有24小時營業的食店，肚餓都唔駛行好遠
於 2018 年 7 月住了 2 晚
The St. Regis Singapore 於 2018年8月3日的回應
Dear Katherine, Thank you for staying at The St. Regis Singapore. I am glad to hear that your experience was an amazing one, especially the location of the hotel. I hope to welcome you back soon. Yours sincerely Xavi Gonzalez General Manager The St. Regis Singapore

10/10 優異

Chia Hui

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
整體都很棒,鬧中取靜.
於 2018 年 2 月住了 1 晚
The St. Regis Singapore 於 2018年8月3日的回應
Dear Chia Hui, Thank you very much for your kind praises of the hotel, I am glad that we have afforded you with the most impeccable experience. I look forward to welcome you back. Yours sincerely Xavi Gonzalez General Manager The St. Regis Singapore

10/10 優異

WAI TING (香港)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
接待十分有禮，房間非常整潔舒適，小朋友都很喜愛的酒店。酒店早餐亦很美味，整體感覺像六星級水準的酒店。
於 2018 年 6 月住了 2 晚
The St. Regis Singapore 於 2018年8月3日的回應
Dear WAI TING, Thank you for staying at The St. Regis Singapore. I am delighted to hear that your experience was an amazing one, especially your breakfast experience. I look forward to welcome you back soon. Yours sincerely Xavi Gonzalez General Manager The St. Regis Singapore

10/10 優異

SHIZHE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The St. Regis Singapore 於 2018年4月17日的回應
Dear SHIZHE, Thank you for your rating. I cannot wait to welcome you back soon. Yours sincerely Xavi Gonzalez General Manager The St. Regis Singapore

10/10 優異

JEN SHIANG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful experience
Excellent service, amazing food, great location, will revisit!
The St. Regis Singapore 於 2018年4月17日的回應
Dear JEN SHIANG, Thank you for staying with us at The St. Regis Singapore. I am glad to hear that your experience was an amazing one, from the location of the hotel to your dining experience and our staff that displayed great service standards. I cannot wait to welcome you back soon. Yours sincerely Xavi Gonzalez General Manager The St. Regis Singapore

10/10 優異

Jiajiunn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
華麗、舒適、散發貴族氣息的酒店。
The St. Regis Singapore 於 2018年2月25日的回應
Dear Jiajiunn, Thank you for your kind words in regards to your impeccable stay at our hotel. I hope to welcome you back soon. Yours sincerely Xavi Gonzalez General Manager The St. Regis Singapore

10/10 優異

tien yu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地點方便，服務好
可能對st regis 期待過高，覺得早餐並不驚豔。其他地方都水準之上。
於 2018 年 2 月住了 2 晚
The St. Regis Singapore 於 2018年2月11日的回應
Dear tien yu, Thank you for staying at The St. Regis Singapore. I am delighted to hear that your stay with us was an amazing one and I hope to welcome you back soon. Yours sincerely Xavi Gonzalez General Manager The St. Regis Singapore

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great
Nice hotel. will come back again.
於 2018 年 1 月住了 1 晚
The St. Regis Singapore 於 2018年1月21日的回應
Dear Esteemed Guest, Thank you for staying at the St. Regis Singapore. I am extremely delighted to hear that your stay with us was an impeccable one, and I cannot wait to welcome you back in the not too distant future. Yours sincerely Xavi Gonzalez General Manager The St. Regis Singapore

8/10 不錯

Sau Mei May

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
這次我們入住四晚, 第二天房間的廁所有漏水情況出現，酒店立刻給我們換了房間，還upgrade 了我們，真意外！酒店的早餐很優質。
於 2017 年 12 月住了 4 晚
Dear Sau Mei May, Thank you for staying at The St. Regis Singapore. I am extremely delighted to hear that your stay was an impeccable one and I cannot wait to welcome you back in the not too distant future. Yours sincerely Matthias Y. Sutter General Manager The St. Regis Singapore

10/10 優異

Ya-Tzu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
great hotel
room is spacey, service is very nice, nice location
於 2017 年 11 月住了 1 晚
Dear Ya-Tzu, Thank you for staying at The St. Regis Singapore. I am extremely delighted to hear that your stay was truly beyond expectations, in particular your spacious and comfortable abode, the impeccable service that was rendered, as well as the hotel’s best address. I cannot wait to welcome you back soon. Yours sincerely Matthias Y. Sutter General Manager The St. Regis Singapore

10/10 優異

S (hong kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Inclusive Professional Luxury Butler Service
Inclusive Professional Luxury Butler Service | Sandals
於 2017 年 10 月住了 2 晚
The St. Regis Singapore 於 2017年10月29日的回應
Dear S, Thank you for staying at The St. Regis Singapore. I am extremely delighted to hear that your experience was an amazing one, in particular, your interaction with our signature St. Regis butler service. I hope to welcome you back soon. Yours sincerely Matthias Y. Sutter General Manager The St. Regis Singapore

10/10 優異

miloborg (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good service hotel
All the staffs are very friendly. I never stayed in a hotel with this kind of excellent service, worth to pay a bit more to enjoy your holidays.
於 2017 年 9 月住了 1 晚
The St. Regis Singapore 於 2017年9月17日的回應
Dear miloborg, Thank you for staying at The St. Regis Singapore. I am glad to hear that your stay was an impeccable one, especially with the exceptional service that was rendered by our staff which made your stay to be a truly memorable one. I cannot wait to welcome you back soon. Yours sincerely, Klaus Christandl General Manager The St. Regis Singapore

10/10 優異

Matthew (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful open view
Nice hotel with excellent service. I was upgraded to higher floor due to my SPG membership. Room was big and bed was very firm and comfortable. I like the washroom with 2 sinks so that my family can brush teeth at the same time!
於 2017 年 8 月住了 5 晚
The St. Regis Singapore 於 2017年9月2日的回應
Dear Matthew, Thank you for staying at the best address where timeless elegance resides. I am exceptionally delighted to hear that your stay with us was truly beyond expectations, from the upgrade of rooms to your exquisite and comfortable abode. Once again, my most heartfelt gratitude for sharing your invaluable experience with fellow travellers and I cannot wait to welcome you back soon. Yours sincerely, Klaus Christandl General Manager The St. Regis Singapore

10/10 優異

paul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 7 月住了 19 晚
Dear paul, Thank you for staying at The St. Regis Singapore and for taking precious time off to share your invaluable feedback with us. I hope to welcome you back soon. Yours sincerely, Klaus Christandl General Manager The St. Regis Singapore

10/10 優異

Michelle (Taipei)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
一分錢一分貨的五星級飯店!!
很喜歡浴室是乾濕分離並有很大的空間，十分乾淨，即使光腳走在房間也非常放心! 價錢雖然高但是覺得非常值得，很願意花這樣的價錢再次入住，離MRT站有些遠但是在orchard路上走走逛逛也是不錯! 這次很可惜沒有機會使用泳池，但是看起來非常棒! 大家一定要去使用SPA，it's within the room price and not a lot of people would use it in the morning. So basically you can have the whole SPA room! fantastic!
The St. Regis Singapore 於 2017年4月15日的回應
Dear Michelle, Thank you for staying at The St. Regis Singapore, and for your kind words of appreciation with regards to your spacious and comfortable room, the location of the hotel, as well as your ultimate respite at the spa. Please be assured that I have well noted on every single detail of your invaluable feedback with regards to your experience and rest assured that necessary amends and trainings will be implemented to ensure that your next visit with us will be truly beyond expectations. I cannot wait to welcome you back soon. Yours sincerely, Klaus Christandl General Manager The St. Regis Singapore

4/10 欠佳

Chuen Kin

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
General Manager 於 2017年3月5日的回應
Dear Esteemed Guest, Thank you for taking time off to leave us your invaluable review. Unfortunately, you did not leave any comments and we are not able to evaluate and make the necessary amendments. Would you please be so kind to drop us an email of your detailed feedback at stregis.singapore@stregis.com. Thank you! Yours sincerely, Klaus Christandl General Manager The St. Regis Singapore