Rooms too hot! We were a party of 10 staying in 5 twin rooms and all of us couldn’t sleep because the rooms were too warm. They’re centrally controlled to be 19C which you cannot lower. We managed to turn on some fans with the controls which helped a bit but those automatically shut off in the night. The duvets are too thick considering the temperature, the windows don’t open, and there are very thick mattress toppers which also compound the problem. If you struggle to sleep in any kind of heat then I strongly recommend not booking here!
I found the staff member at reception very patronising. He seemed determined to address me by my first name as many times as possible, doing it nearly every sentence. I don’t know if they’re trained to do this as a way of being more personable, but I found it really patronising and irritating.
The rooms were clean and spacious for the price. The foyer was nicely decorated. The rooms were quiet and parking was easy.
Ellie
於 2024 年 6 月住了 1 晚
10/10 優異
Gina
親子同遊
2024年6月2日
讚好:職員與服務、設施服務和住宿狀況
Fabulous hotel 20 mins from London. Great for the kids and adults alike. Highly highly recommend.
Gina
於 2024 年 5 月住了 2 晚
10/10 優異
Débora
商務旅客
2024年5月27日
讚好:整潔度、職員與服務和住宿狀況
Great
Débora
於 2024 年 5 月住了 4 晚
10/10 優異
Roger (South Grafton)
伴侶同遊
2024年5月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A nice surprise. The room was big as well as the bathroom. And being Thuderbirds themed was a huge plus. If the room had a mini fridge it would have been terrific. Very easy to get to Windsor and London.
Roger
於 2024 年 5 月住了 3 晚
10/10 優異
Kuvendren
家人同遊
2024年5月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Would be nice if parking was closer. But wonderful otherwise.