Clean and friendly. Good place for grabbing sleep before an early flight out of Heathrow terminal 5. Had a fire alarm go off (it was New Year’s Eve so you can guess why it went off) but staff did a great job following procedures and clearing us to quickly get back to our rooms. Only complaint is while there are USB outlets near the beds, the only outlets were across the room which is a problem for those of us who sleep with CPAP machines.
Courtney
於 2018 年 12 月住了 1 晚
10/10 優異
真實旅客
2018年12月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a comfortable stay. I had a good nights rest which was all I needed prior to my flight the same day.
真實旅客
於 2018 年 12 月住了 1 晚
4/10 欠佳
Isapele (Tourette’s sur Loup)
2018年11月8日
讚好:職員與服務和客房舒適度
Déclenchement alarme à 12.00 la nuit
Conséquence pas d’eau chaude le lendemain matin
Isapele
於 2018 年 11 月住了 1 晚
10/10 優異
Lynn
2018年10月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great for a quick pit stop before your flight the next day.
Lynn
於 2018 年 10 月住了 1 晚
6/10 一般
Jules (Melbourne)
2018年10月10日
不滿:整潔度、職員與服務和住宿狀況
Airport hotel
Arriving very late after delays and hours of travelling it would have been nice to be greeted by a friendly person rather than the sarcastic receptionist that we met! A polite question about where to park was greeted with a very surly sarcastic remark totally unneccessary!
Room was fine but the bathroom was not great - there appeared to be a blood smear on the door and the toilet seat was loose and moved around. Bath/shower leaked all over the floor !
Jules
於 2018 年 10 月住了 1 晚
4/10 欠佳
真實旅客
2018年10月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Absurd ten-pounds additional charge to check in before 2pm, even though rooms were cleaned and ready and available. Staff could not have been nicer, even offering to give a free coffee if we wanted to wait until 2pm, but they could not override the system. Wifi was also not free, which is crazy in this day and age. Everything else was fine and good value for money.
真實旅客
於 2018 年 10 月住了 1 晚
6/10 一般
真實旅客
2018年10月3日
Painful to get there from Heathrow and back. took almost two hours as there was no bus. Had to take a cab and pay 25 GBP.