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南安普敦 M27 高速公路 7 號岔口智選假日酒店 (IHG 旗下酒店)的評價

3 out of 5
南安普敦 M27 高速公路 7 號岔口智選假日酒店 (IHG 旗下酒店)
Botley Road, West End, Southampton, England

評價

8.4

很好

10 分評分，優異；1001 則評價中有 448 則" "
8 分評分，不錯；1001 則評價中有 358 則" "
6 分評分，一般；1001 則評價中有 117 則" "
4 分評分，欠佳；1001 則評價中有 48 則" "
2 分評分，很差；1001 則評價中有 30 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.2/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

Chun Kwok Terry

讚好：整潔度、職員與服務和客房舒適度
修咸頓性價比最高的酒店？
性價比高, 免費泊車, 免費早餐, 員工大部份服務不錯, 環境清幽, 房間簡潔. 說到不足, 自助早餐比較簡單, 泊車位不足一半時間要泊外面公眾沙地, 下雨及括風比較麻煩, 離市中心較遠開車約25分鐘
於 2023 年 10 月住了 12 晚
rachel 於 2023年10月20日的回應
Dear Chun Kwok TerryThank you for taking the time to leave a kind review of your stay we are delighted to learn you enjoyed your visitwe hope to see you again soon Kind RegardsRachel Guest Service Manager

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Staffs are nice and helpful, very good service. Convenient location. Definitely will book next time.
於 2021 年 4 月住了 2 晚
Connor 於 2021年4月12日的回應
Thank you for your review.

10/10 優異

Sydney

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Cost very reasonable. Good breakfast I
於 2024 年 5 月住了 1 晚

10/10 優異

John (Livingston)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Sraff were very efficient and friendly. Excellent value and easy journey to Southampton port.
於 2024 年 5 月住了 1 晚
rachel 於 2024年5月12日的回應
Dear JohnThank you for taking the time to review your recent experience at our hotel we are delighted to see you had an enjoyable stayWe hope to welcome you back soonKind RegardsRachelGuest Service Manager

6/10 一般

Alan

It is well worn tired hotel rats outside of building otherwise ok
於 2024 年 5 月住了 1 晚
rachel 於 2024年5月12日的回應
Dear AlanThank you for taking the time to review your recent experience we are disappointed to see you did not enjoy your stay and we apologise for the shortfalls in the service deliveredWe hope to welcome you back soon for a better experience in the futureKind RegardsRachelGuest Service Manager

10/10 優異

Stephen

商務旅客
讚好：設施服務
Well done thanks
於 2024 年 5 月住了 1 晚
rachel 於 2024年5月8日的回應
Dear StephenThank you for taking the time to review your recent experience at our hotel we are delighted you had an enjoyable stayWe Hope to welcome you back in the futureKind RegardsRachelGuest Service Manager

8/10 不錯

Shirley

伴侶同遊
讚好：整潔度和職員與服務
All the staff at this property go out their way to ensure everything is spot on. Breakfast service and reception staff were always available and keen to help in any way they can. Unfortunately the property is showing its age and the rooms and commin areas are in need of refurbishment. Stained carpets, torn wallpaper, room facilities old and worn. With an upgrade and some tlc this could be a great property. The area does not have good transport links so a car would be essential for getting around.
於 2024 年 4 月住了 5 晚
rac 於 2024年5月8日的回應
Dear ShirleyThank you for taking the time to review your recent experience at our hotel we are delighted you had an enjoyable stayWe Hope to welcome you back in the futureKind RegardsRachelGuest Service Manager

10/10 優異

Silvia

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect
於 2024 年 4 月住了 1 晚
rachel 於 2024年5月8日的回應
Dear SilvaThank you for taking the time to review your recent experience at our hotel we are delighted you had an enjoyable stayWe Hope to welcome you back in the futureKind RegardsRachelGuest Service Manager

6/10 一般

Ivan

伴侶同遊
讚好：職員與服務
Room shabby. Staff excellent tho. Car parking a nightmare! Breakfast superb.
於 2024 年 4 月住了 1 晚
Amanda 於 2024年5月4日的回應
Dear Ivan,Thank you for taking the time to leave a review.I'm glad to see you enjoyed breakfast and found the staff helpful.I am sorry to see you were disappointed with the standard of the bedroom and had difficulty parking.I do hope we can welcome you back in the future.Kind regards,AmandaGuest service manager

2/10 很差

Jason

家人同遊
不滿：整潔度和住宿狀況
Had to check out early due to cleanliness
於 2024 年 4 月住了 1 晚
rachel 於 2024年5月1日的回應
Dear JasonThank you for taking the time to review your stay, I was disappointed to learn you had some issues with cleanliness, we do follow the IHG Way of clean so my apologies that you found we fell short in this area We always aim to rectify any problems when they are brought to our attentionWe hope we can welcome you back for a better experience in the futureKind RegardsRachelGuest Service Manager

8/10 不錯

Disha

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Stayed two days. It was amazing experience. Nice and clean. Many options in breakfast.
於 2024 年 4 月住了 2 晚
rachel 於 2024年5月1日的回應
Dear DishaThank you for taking the time to score your recent experienceWe are pleased to see you had a pleasant stayIt will be pleasure to welcome you back soonKind RegardsRachelGuest Service Manager

8/10 不錯

Pat

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Quiet area Not convenient to the port.Carpets in rooms need replacing. No refrigerator. Good breakfast. Comfortable beds.Would use again. Polite staff.
於 2024 年 4 月住了 1 晚
rachel 於 2024年4月28日的回應
Dear Pat Thank you for sharing your feedback with we are pleased to see you had a pleasant stayWe look forward to welcoming you back in the futureKind RegardsRachelGuest Service Manager

10/10 優異

john

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
rachel 於 2024年4月27日的回應
Dear JohnThank you so much for leaving us a an amazing score of 5/5 on your recent visit to our hotelWe are delighted you enjoyed your stayIt will be our pleasure to welcome you back soonKind RegardsRachelGuest Service Manager

10/10 優異

Shirley

於 2024 年 4 月住了 1 晚

10/10 優異

Paul

讚好：職員與服務、設施服務和住宿狀況
Another excellent stay, room was spotless and breakfast was great
於 2024 年 4 月住了 2 晚
rachel 於 2024年4月24日的回應
Dear PaulThank you for sharing this amazing feedback with us we delighted you had another excellent stay We look forward to welcoming back again soonKind RegardsRachelGuest Service Manager

8/10 不錯

Jackie

讚好：整潔度
不滿：設施服務
Good hotel but inconvenient location as there's no other facilities outside the hotel.
於 2024 年 4 月住了 1 晚
rachel 於 2024年4月18日的回應
Dear JackieThank you for your feedback we are pleased you had a great stayWe hope to welcome you back in the futureKind RegardsRachelGuest Service Manager

8/10 不錯

Keith

伴侶同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
Elevator needs sorting it was broken down for the whole time we stayed with no idea when it would be repaired
於 2024 年 4 月住了 11 晚
rachel 於 2024年4月17日的回應
Dear KeithThank you for your feedback we apologise that one lift was not in service during you stay this is due to waiting for a specialist partWe hope to welcome you back in the futureKind RegardsRachelGuest Service Manager

10/10 優異

Elizabeth

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the Breakfast. Loved the proximity to Hampshire cricket ground.
於 2024 年 4 月住了 2 晚
Amanda 於 2024年4月15日的回應
Dear Elizabeth,Thank you for your kind review. We are please to see you enjoyed your stay and hope we can welcome you back in the future.Kind regards,AmandaGuest service manager

4/10 欠佳

michael

伴侶同遊
不滿：職員與服務
Children running around in early morning so poor soundproofing. Breakfast area a total mess even at 10.30I was told find a clean table to which there wasn't. Breakfast was ok however. I won't stay here again
於 2024 年 4 月住了 1 晚
Amanda 於 2024年4月15日的回應
Dear Michael,Thank you for taking the time to leave a review. We are sorry to see on this occasion we didn't get everything right. I do hope you will reconsider staying again in the future.Kind regards,AmandaGuest service manager

10/10 優異

paul

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is an excelent choice for an overnight stop over in Southampton. Conveniently located just off M27, it is located next to the Utilita bowl venue. Rooms are clean and well presented. Staff are friendly and helpful. Food is good value and good standard. Fully recommended
於 2024 年 4 月住了 1 晚
rachel 於 2024年4月19日的回應
Dear PaulThank you for sharing this amazing feedback with us we are delighted you enjoyed your experience with us and it was also a joy to see we come recommendedWe look forward to welcoming you back soonKind RegardsRachelGuest Service Manager

10/10 優異

Lorraine

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good room with comfy bed. Nice buffet breakfast which was included in the price. Free carpark. Friendly staff.
於 2024 年 4 月住了 1 晚
rachel 於 2024年4月13日的回應
Dear LorraineThank you for sharing your feedback we are delighted to know you had an enjoyable stay We hope to welcome you back soon Kind regardsRachel Guest Service Manager

10/10 優異

Natalie

於 2024 年 4 月住了 1 晚
rachel 於 2024年5月1日的回應
Dear NatalieThank you for taking the time to score your recent stay we are delighted you had an enjoyable experirenceWe look forward to welcoming you back soon Kind regardsRachelGuest Service Manager

8/10 不錯

Wendy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Well positioned hotel. Attentive staff. Excellent breakfast, good service. Comfortable bed, good shower, good storage, great TV reception. Two of the room lamps did not work but plenty of other lighting. Comfortable walk to the nearby retail park.
於 2024 年 4 月住了 2 晚
Rachel 於 2024年4月8日的回應
Dear Wendy Thank you for sharing your experience with us we are delighted you liked our location and all services provided We are sorry the lamps did not work we will get this looked at We hope to welcome you back soon Kind regards Rachel Guest service manager

10/10 優異

Daniele Kirk

寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff very very kind with me and my dog. The food was nice and I loved it the pancake machine. Maybe a fruit salad for the breakfast should be nice. Thank you
於 2024 年 4 月住了 6 晚
Rachel 於 2024年4月7日的回應
Dear Daniele Thank you for leaving this lovely review on your recent stay we are delighted we look after you and your furry friend so well We look forward to welcoming you back in the future Kind regards Rachel Guest service manager

8/10 不錯

laura

於 2024 年 4 月住了 1 晚
rach 於 2024年4月27日的回應
Dear LauraThank you for taking the time to score your recent visitto our hotelWe are delighted you enjoyed your stayit will be a pleasure to welcome you back soonKind RegardsRachelGuest Service Manager

10/10 優異

Robert

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Simple check in, spacious comfortable room. The included breakfast was excellent too.
於 2024 年 4 月住了 1 晚
Rachel 於 2024年4月4日的回應
Dear Robert Thank you for leaving this great review on your recent stay we are extremely pleased to see you had an enjoyable visit We hope to welcome you back soon Kind regards Rachel Guest service manager

10/10 優異

Brett

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good price and top staff and facilities. only issue when i stayed was that only 1 lift worked, which seldom came to the top floor due to demand below. long walks down the stairs.....
於 2024 年 3 月住了 2 晚
Rachel 於 2024年4月2日的回應
Dear Brett Thank you for taking the time to review your stay we are delighted you had an enjoyable stay we apologise that one lift was out of order due to waiting for a part We hope to welcome you back soon Kind regards Rachel Guest service manager

10/10 優異

Paul

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nothing to complain about. All you would ever need for a short stay qas available. Staff friendly and helpful. Breakfast was good. Lovely atmosphere within the hotel.
於 2024 年 3 月住了 1 晚
Rachel 於 2024年4月1日的回應
Dear Paul Thank you for sharing your feedback with us we are delighted we gave you a faultless experience We look forward to welcoming you back in the future Kind regards Rachel Guest service manager

6/10 一般

Zech

多人同遊
讚好：職員與服務
不滿：設施服務
Good hotel for short stays. I stayed over the Easter holidays weekend. It was chaotic at the breakfast buffet with kids, but the staff tried their level best to keep it under control.
於 2024 年 3 月住了 3 晚
Rachel 於 2024年4月1日的回應
Dear Zech Thank you for sharing your feedback with us we are pleased you had a comfortable stay we are sorry that you experienced some issues at the breakfast buffet we are currently in one of our most busiest holiday periods so we apologise for any inconvenience caused We hope we can welcome you back in the future Kind regards Rachel Guest service manager

10/10 優異

Leah

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely great hotel. Very clean and convenient. Staff were all great and on in particular in the dining hall spoke to me about my daughter being dairy free and what we could get for her. Recommend highly.
於 2024 年 3 月住了 1 晚
Rachel 於 2024年4月1日的回應
Dear Leah Thank you for taking the time to share this lovely feedback on your recent stayWe are extremely pleased to see we were able to help you with your daughters allergies and it's great to see we come highly recommended We look forward to welcoming you back in the future Kind regards Rachel Guest service manager

6/10 一般

Martin

讚好：職員與服務
於 2024 年 3 月住了 1 晚
Rachel 於 2024年4月1日的回應
Dear Martin Thank you for taking the time to score your recent stay we are pleased you had a comfortable experience We hope to welcome you back soon Kind regards Rachel Guest service manager

10/10 優異

Michael

讚好：整潔度、職員與服務和住宿狀況
Very pleasant stay and great breakfast
於 2024 年 3 月住了 1 晚
rachel 於 2024年3月30日的回應
Dear MichaelThank you for leaving a great score on your recent visitwe are delighted you had an enjoyable experienceWe hope to welcome you back soonKind RegardsRachelGuest Service Manager

6/10 一般

Xuekun

伴侶同遊
讚好：職員與服務和設施服務
I booked a hotel for three nights. there was no room cleaning service for two days, and the room smelled strange
於 2024 年 3 月住了 1 晚
Rachel 於 2024年3月26日的回應
Dear Xuekun Thank you for your feedback we are disappointed to learn you experienced some housekeeping issues during your stay Please rest assured that you comments have been noted and shared with the relevant department to help improve our services in the future We hope we can welcome you back in the future Kind regards Rachel Guest service manager

2/10 很差

Xuekun

伴侶同遊
不滿：整潔度
I booked two days. They did not refill the tissues when I arrived first day. And no cleaning service for the second day even we hang the cleaning card on the door.
於 2024 年 3 月住了 2 晚
Rachel 於 2024年3月25日的回應
Dear Xuekun Thank you for your feedback we were disappointed to learn you experienced some housekeeping issues please accept my sincerest apologies , also rest assured I have shared your comments with the relevant department to help improve our services in the future We hope to welcome you back for a better experience next time Kind regards Rachel Guest service manager

8/10 不錯

Char

親子同遊
讚好：整潔度和職員與服務
Decent size room. Good breakfast included. Kind reception staff.
於 2024 年 3 月住了 1 晚
Rachel 於 2024年3月25日的回應
Dear Char Thank you for your kind feedback we are delighted you had a pleasant stay We look forward to seeing you again soon Kind regards Rachel Guest service manager

10/10 優異

Darren

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
SATNAV took us straight there, and free parking. The receptionists on checking in was very helpful and gave us a kingsize bed.. this inc Breakfast within the price (so bonus). Very Family Friendly Hotel, was busy & popular. The bathroom was clean. Breakfast was hiw you would expect it to be, so bonus... nothing to complain about. Fully recommend this place.
於 2024 年 3 月住了 1 晚
Rachel 於 2024年3月25日的回應
Dear Darren Thank you so much for leaving this amazing review we are extremely pleased to see you had an enjoyable stay We hope to welcome you back in the future Kind regards Rachel Guest service manager

10/10 優異

Jacqueline

讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely pleasant stay. Staff very respectful.. breakfast was really nice and lots of it. Just all round good experience.. well worth the price.
於 2024 年 3 月住了 1 晚
Rachel 於 2024年3月23日的回應
Dear Jacqueline Thank you so much for leaving us this amazing feedback we are delighted you had such a positive experience We hope to welcome you back in the future Kind regards Rachel Guest service manager

10/10 優異

Alin

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ok
於 2024 年 3 月住了 5 晚
Rachel 於 2024年3月19日的回應
Dear Alin Thank you for taking the time to share this amazing score on your recent visit to our hotel We are pleased to see you enjoyed your stay and we look forward to welcoming you back in the future Kind regards Rachel Guest service manager

8/10 不錯

chris

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Biggest bonus for us it was pet friendly Location from the hovercraft museum (that is only open on Saturday 10 to 4pm) the hotel was good and easy to find and close to other amenities stayed for one night on the way home. cooked breakfast was good stayed on a Saturday night families use this hotel when going to the pepper pig so was busy with families.
於 2024 年 3 月住了 1 晚
Rachel 於 2024年3月18日的回應
Dear ChrisThank you for sharing this wonderful feedback with us it was such a joy to see you and a memorable and enjoyable stay We appreciate your kind comments and hope to welcome you back in the future Kind regards Rachel Guest service manager

8/10 不錯

David

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff and fantastic breakfast
於 2024 年 3 月住了 3 晚
rachel 於 2024年3月15日的回應
Dear DavidThank you for leaving this amazing feedback we are delighted to see you enjoyed your staywe hope to welcome you back soonKind regardsRachelguest service manager

10/10 優異

Oscar

多人同遊
Everything
於 2024 年 3 月住了 1 晚
Rachel 於 2024年3月10日的回應
Dear Oscar Thank you for your amazing score of 5/5 on your recent visit We are delighted you enjoyed your stay We hope to welcome you back soon Kind regards Rachel Guest service manager

8/10 不錯

Dawn

於 2024 年 3 月住了 2 晚
rachel 於 2024年3月29日的回應
Dear DawnThank you for taking the time to score your recent stay we are delighted you had an enjoyable experience we hope to welcome you back again soonKind RegardsRachelGuest Service Manager

10/10 優異

Christine

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel has plenty of free parking, quick check in and light good sized rooms
於 2024 年 3 月住了 1 晚
Rachel 於 2024年3月8日的回應
Dear Christine Thank you for taking the time to review your stay we are delighted you enjoyed your visit to our hotel We hope to welcome you back again soon Kind regards Rachel Guest service manager

10/10 優異

Daniel

讚好：整潔度、職員與服務和住宿狀況
Suitable for what I needed, convenient and clean
於 2024 年 3 月住了 1 晚
rachel 於 2024年3月6日的回應
Dear DanielThank you for taking the time to score your recent stay we are pleased to see you enjoyed your visitWe look forward to welcoming you back in the futureKind RegardsRachelGuest Service Manager

8/10 不錯

Jonathan

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 3 月住了 1 晚
rachel 於 2024年3月6日的回應
Dear JonathanThank you for taking the time to score your recent stay we are pleased to see you enjoyed your visitWe look forward to welcoming you back in the futureKind RegardsRachelGuest Service Manager

8/10 不錯

Pierre

讚好：整潔度、職員與服務、設施服務和住宿狀況
Spacious public area
於 2024 年 3 月住了 1 晚
rachel 於 2024年3月6日的回應
Dear PierreThank you for taking the time to score your recent stay we are pleased to see you enjoyed your visitWe look forward to welcoming you back in the futureKind RegardsRachelGuest Service Manager

8/10 不錯

Anthony

讚好：整潔度、職員與服務和住宿狀況
It does the job find.
於 2024 年 2 月住了 1 晚
rachel 於 2024年3月6日的回應
Dear JonathanThank you for taking the time to score your recent stay we are pleased to see you enjoyed your visitWe look forward to welcoming you back in the futureKind RegardsRachelGuest Service Manager

8/10 不錯

Iain

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The staff were helpful & friendly. Great value via Expedia compared to others.
於 2024 年 3 月住了 2 晚
Dorina, Front Office Manager 於 2024年3月4日的回應
Dear Iain, Thank you very much for taking the time to share your feedback with us. We are pleased to see that you enjoyed your break at the hotel. We hope to welcome you again in the future. Kind regards,

10/10 優異

Frank

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Dorina, Front Office Manager 於 2024年3月4日的回應
Dear Frank, Thank you very much for your feedback. We hope to welcome to you again in the future. Kind regards,

8/10 不錯

sharon

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Dorina, Front Office Manager 於 2024年3月4日的回應
Dear Sharon, Thank you very much for taking the time to complete this review. We hope to welcome you to the hotel again. Kind regards,