The only thing that was problematic was the parking garage situation
Christina
於 2024 年 5 月住了 2 晚
2/10 很差
Leanne
家人同遊
2024年5月28日
不滿:整潔度、職員與服務和住宿狀況
During our check in process the clerk was very rude as I was having an issue with our debit card and she was very impatient and there was not even me person waiting behind us so there was no reason for this. I had also called the day prior to our stay and requested a room close to the elevator as we were traveling with a person with disabilities and was assured this would be put on the reservation when we were not placed n at the elevator and we had asked if we could have something closer her response was well you won’t get a view. We were not here for a view we were here for a game and to share an experience with a person with disabilities to have a great experience and a nice time at the ball game. We were cancelled out due to bad weather and will not book at this hotel in July.
Leanne
於 2024 年 5 月住了 1 晚
6/10 一般
Scott
家人同遊
2024年5月27日
A
Scott
於 2024 年 5 月住了 1 晚
10/10 優異
Francisco J.
2024年5月27日
讚好:整潔度、職員與服務和住宿狀況
Stayed here again with my family great location if your in town for baseball
Francisco J.
於 2024 年 5 月住了 1 晚
6/10 一般
Rajinder
伴侶同遊
2024年5月27日
讚好:整潔度和設施服務
不滿:住宿狀況
Room condition was bad. Ragged bed rest.
Rajinder
於 2024 年 5 月住了 1 晚
10/10 優異
Sandra
家人同遊
2024年5月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed here and walked to Busch Stadium. Very convenient and safe walk.
Sandra
於 2024 年 5 月住了 1 晚
6/10 一般
Jennifer
親子同遊
2024年5月26日
不滿:職員與服務
We enjoyed the convenience of the hotels location but outside this we were disappointed in the quality and service. The staff was not friendly and didn't let you know where to locate things within the property. We waited over an hour for an extra comforter and this was after we asked for it three times; the last time being my husband having to go down to the front desk. The restaurant options on site are not family friendly and self service parking prices are outrageous. We would not recommend the Hyatt downtown St. Louis.
Jennifer
於 2024 年 5 月住了 2 晚
10/10 優異
Veronica
伴侶同遊
2024年5月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was extremely friendly from the moment we arrived at the valet to check in to our late night trip to the restaurant for a drink and bite to eat to our breakfast before checking out. Valet was busy as expected during check in and check out time but the staff was very effective and wait times were lower than initially expected.