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關島廣場渡假村及 SPA的評價

3.5 out of 5
關島廣場渡假村及 SPA
1328 Pale San Vitores Road, Tumon, Tamuning

評價

8.4

很好

10 分評分，優異；1003 則評價中有 467 則" "
8 分評分，不錯；1003 則評價中有 348 則" "
6 分評分，一般；1003 則評價中有 131 則" "
4 分評分，欠佳；1003 則評價中有 33 則" "
2 分評分，很差；1003 則評價中有 24 則" "

8.2/10 

整潔度

8.6/10 

職員與服務

8.0/10 

設施服務

8.0/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Pik Sum

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
隔音設備比較差，睡覺時聽到其他住客開/關門和路過的聲音。其他都幾滿意。
Gel 於 2024年2月20日的回應
Hafa Adai we thank you for your feedback. We apologize for any inconvenience this has caused you and will address this to our team.

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚
Gel 於 2024年2月8日的回應
Hafa Adai, Your review is important to us. Thank you for staying with us. We hope you enjoyed your stay.

6/10 一般

Lan

讚好：住宿狀況
酒店有时会忘了打扫房间
於 2023 年 10 月住了 5 晚
Gel 於 2023年10月25日的回應
Thank you for your feedback. We will be addressing your concerns.

8/10 不錯

JIHOI

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I had a good time in the hotel
於 2024 年 5 月住了 1 晚
Gel 於 2024年5月21日的回應
Hafa Adai, Your feedback is important to us. Thank you for your feedback and for choosing to stay with us. We hope you will stay with us again.

10/10 優異

Takashi

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Shopping area is very close.
於 2024 年 5 月住了 1 晚
Gel 於 2024年5月20日的回應
Hafa Adai, thank you for staying with us. We are glad you were able to enjoy our hotel's location.

8/10 不錯

Kozo

家人同遊
讚好：職員與服務
早朝到着にも関わらずアーリーチェックインにて部屋に入ることできました。
於 2024 年 5 月住了 2 晚
Gel 於 2024年5月20日的回應
Hafa Adai, Your feedback is important to us. Thank you for your feedback and for choosing to stay with us. We hope you will stay with us again.

8/10 不錯

HWANG

家人同遊
讚好：整潔度、職員與服務和設施服務
다 좋은데 물 내려 가는 소리가 너무 큽니다. 늦은 밤이나 새벽에 위층에서 샤워하거나 하면 소리가 너무 커서 잠자기가 조금 힘듭니다. 그 외엔 가격 대비 만족합니다.
於 2024 年 5 月住了 2 晚
Gel 於 2024年5月18日的回應
Hafa Adai, Your review is important to us. Thank you for staying with us. We apologize for inconvenience this has caused you. We will be addressing this to our team.

8/10 不錯

GREGORY WILLIAM

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location was very convenient, staff were nice, room was clean I was just surprise on the rates, different for certain days
於 2024 年 5 月住了 10 晚
Gel 於 2024年5月17日的回應
Hafa Adai, Your feedback is important to us. Thank you for your feedback and for choosing to stay with us. We hope you will stay with us again.

2/10 很差

ASUMI

親子同遊
讚好：職員與服務和住宿狀況
不滿：整潔度
早朝の飛行機に乗る前の仮眠で宿泊させて頂きました。コップの中に虫の死骸があったり、床にホコリがあったり、ベッドが高すぎて子供が落っこちないかヒヤヒヤしました。シャンプーはいい匂いだと子供が気に入っていましたし。
於 2024 年 5 月住了 1 晚
Gel 於 2024年5月11日的回應
Hafa Adai, Your review is important to us. Thank you for staying with us. We apologize for inconvenience this has caused you. We will be addressing this to our team.

8/10 不錯

HIROKO

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 7 晚
Gel 於 2024年5月11日的回應
Hafa Adai, Your review is important to us. Thank you for staying with us. We hope you enjoyed your stay.

6/10 一般

KUMIKO

不滿：整潔度、設施服務和住宿狀況
立地を最優先していつもグアムプラザを利用しています。ロビーに併設しているJPStoreも買い物に便利です。安くは、ありませんが…。
於 2024 年 5 月住了 5 晚
Rica 於 2024年5月8日的回應
Hafa adai, your review is important to us. Thank you for staying with us. We are glad you are able to enjoy our hotel’s location.

6/10 一般

KYOICHI

伴侶同遊
普通に良かったです。コンビ二やお土産屋さんも併設で便利でした。
於 2024 年 5 月住了 3 晚
Rica 於 2024年5月8日的回應
Hafa adai, your review is important to us. Thank you for staying with us. We are glad you are able to enjoy our hotel’s location.

10/10 優異

YUMEKA

於 2024 年 4 月住了 4 晚
Gel 於 2024年5月27日的回應
Hafa Adai, your review is important to us. Thank you for staying with us. We are glad you are able to enjoy our hotel.

8/10 不錯

Koichi

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 6 晚
Gel 於 2024年5月6日的回應
Hafa Adai, Your review is important to us. Thank you for staying with us. We hope you enjoyed your stay.

8/10 不錯

Ikuko

親子同遊
讚好：職員與服務和設施服務
立地、コスパはとても満足
於 2024 年 4 月住了 4 晚
Gel 於 2024年5月5日的回應
Hafa Adai, thank you for staying with us. We are glad you were able to enjoy our hotel's location.

6/10 一般

Kirk

讚好：職員與服務
不滿：住宿狀況
於 2024 年 4 月住了 22 晚
Gel 於 2024年5月6日的回應
Hafa Adai, Your review is important to us. Thank you for staying with us. We hope you enjoyed your stay.

10/10 優異

AYAKA

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good
於 2024 年 4 月住了 6 晚
Gel 於 2024年5月3日的回應
Hafa Adai, your review is important to us. Thank you for staying with us. We are glad you are able to enjoy our hotel.

10/10 優異

Midori

家人同遊
讚好：整潔度和職員與服務
It was a pity that Tarza was not open.
於 2024 年 4 月住了 3 晚
Gel 於 2024年5月3日的回應
Thank you for your feedback. We will be addressing your concerns.

10/10 優異

Jesus

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Gel 於 2024年5月1日的回應
Hafa Adai, your review is important to us. Thank you for staying with us. We are glad you are able to enjoy our hotel.

8/10 不錯

Masato

ホテルの下にコンビニがあり便利だった。ベランダにイスが欲しかった。 洗濯を干すロープか、フックみたいなのがあれば良かった。　引っ掛ける所すらなかったので、水着を干したりするのに、不便だった。 ホテルの立地は、凄く良かった。何処に行くのも便利な立地。 フロントのスタッフは、日本語全然ダメ。
於 2024 年 2 月住了 4 晚
Rica 於 2024年4月29日的回應
Thank you for staying with us. We appreciate your feedback!

10/10 優異

Maureen Ann C (Dededo)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice rooms. Great service. Places to eat and shop. Close to the ocean.
於 2024 年 4 月住了 2 晚
Mays 於 2024年4月24日的回應
Hafa adai,Your review is important to us. Thank you for staying with us. We are happy you enjoyed your stay. Please come again.

6/10 一般

lei

親子同遊
讚好：職員與服務
不滿：整潔度
トイレに小さなハエが飛んでた。びっくりした。
於 2024 年 4 月住了 1 晚
Kare 於 2024年4月20日的回應
Hafa adai, thank you for staying with us. We apologize for any inconvenience you had experienced. We will be addressing this with our team.

8/10 不錯

Toshiyuki

讚好：整潔度和職員與服務
於 2024 年 4 月住了 3 晚
Kare 於 2024年4月21日的回應
Hafa adai, thank you for staying with us. We appreciate your feedback!

6/10 一般

Reiko

不滿：整潔度和職員與服務
チェックインする時今後の為にという理由でクレジットカードから150ドル補償金を請求された。 チェックアウトの時違うスタッフにそのクレジットカードのことを聞いたが、そんな補償金はないと言われた。今までホテルからそんな請求されたことがなかったからとても不愉快。
於 2024 年 4 月住了 3 晚
Kare 於 2024年4月17日的回應
Hafa adai, please be advised that the 150.00 upon check-in is a security deposit and it is released when you check-out of the hotel if there are no damages to the room. It will take 7-14 business day for the amount to reflect back into your account.

8/10 不錯

aurora

於 2024 年 4 月住了 1 晚
Gel 於 2024年5月6日的回應
Hafa Adai, Your review is important to us. Thank you for staying with us. We hope you enjoyed your stay.

8/10 不錯

Takamichi

讚好：職員與服務
於 2024 年 4 月住了 3 晚
Gel 於 2024年4月28日的回應
Hafa Adai, Your review is important to us. Thank you for staying with us. We hope you enjoyed your stay.

10/10 優異

Kenta

讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel is in a very convenient place, and the price is affordable.
於 2024 年 4 月住了 2 晚
D 於 2024年4月15日的回應
Hafa adai, your review is important to us. Thank you for staying with us. We are glad you are able to enjoy our hotel’s location.

6/10 一般

Arihiro

於 2024 年 4 月住了 4 晚
Rica 於 2024年4月13日的回應
Thank you for staying with us. We appreciate your feedback!

8/10 不錯

Takahiro

讚好：整潔度
於 2024 年 4 月住了 2 晚
Rica 於 2024年4月13日的回應
Thank you for staying with us. We appreciate your feedback!

10/10 優異

Robert (Vail)

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great facility and great staff
於 2024 年 4 月住了 3 晚
Gel 於 2024年4月11日的回應
Hafa Adai, your review is important to us. Thank you for staying with us. We are glad you are able to enjoy our hotel.

6/10 一般

???

家人同遊
讚好：職員與服務和設施服務
不滿：整潔度和住宿狀況
한국직원분 친절하시고 도보이동이 넘 좋았으니 시설이 미흡해요 5일연박했는데 이불에 혈이 처음부터 조금 묻어있어 그냥 사용했는데 이틀 후 청소 후에도 이불만 갈아주시고 침대커버는 그대로인지 여전히 같은 자국이 있었습니다
於 2024 年 4 月住了 4 晚
Gel 於 2024年4月11日的回應
Hafa Adai, Your review is important to us. Thank you for staying with us. We apologize for inconvenience this has caused you. We will be addressing this to our team.

6/10 一般

TAKIYA (OURA)

家人同遊
讚好：職員與服務
I THOUGHT THAT THE CLEANING OF THE ROOM WOULD BE DAILY, BUT ON THE FIRST DAY THEY DIDN'T AND I HAD TO SCHEDULE THE OTHER TWO DAYS FOR THEM TO CLEAN THE ROOM.
於 2024 年 4 月住了 4 晚
Gel 於 2024年4月10日的回應
Thank you for your feedback. We will be addressing your concerns.

8/10 不錯

Tabesul

商務旅客
讚好：整潔度和職員與服務
不滿：設施服務
good and cheap
於 2024 年 4 月住了 1 晚
Gel 於 2024年4月10日的回應
Hafa Adai, Your review is important to us. Thank you for staying with us. We hope you enjoyed your stay.

8/10 不錯

Christopher

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Great location, walking distance to shops, restaurants and the beach.
於 2024 年 4 月住了 3 晚
Rica 於 2024年4月9日的回應
Hafa adai, your review is important to us. Thank you for staying with us. We are glad you are able to enjoy our hotel’s location.

10/10 優異

Charles

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good
於 2024 年 4 月住了 1 晚
Gel 於 2024年4月8日的回應
Hafa Adai, your review is important to us. Thank you for staying with us. We are glad you are able to enjoy our hotel.

2/10 很差

YAMADA

親子同遊
不滿：職員與服務
エアコンが効きすぎているところがあって寒かったです。
於 2024 年 3 月住了 3 晚
D 於 2024年4月5日的回應
Hafa Adai, Your review is important to us. Thank you for staying with us. We apologize for any inconvenience this has caused you. We will be addressing this to our team.

6/10 一般

Yumiko

親子同遊
讚好：職員與服務
立地がいい。
於 2024 年 3 月住了 4 晚
D 於 2024年4月5日的回應
Hafa Adai, Your feedback is important to us. Thank you for your feedback and for choosing to stay with us. We hope you will stay with us again.

10/10 優異

TARO

讚好：整潔度、職員與服務和住宿狀況
good
於 2024 年 4 月住了 1 晚
Gel 於 2024年4月4日的回應
Hafa Adai, your review is important to us. Thank you for staying with us. We are glad you are able to enjoy our hotel.

4/10 欠佳

KEIKO

掃除が最悪でした。湯船も洗ってくれず髪がついてるままでした。
於 2024 年 3 月住了 4 晚
D 於 2024年4月5日的回應
Hafa Adai, Your review is important to us. Thank you for staying with us. We apologize for any inconvenience this has caused you. We will be addressing this to our team.

6/10 一般

Harue

親子同遊
讚好：職員與服務
不滿：住宿狀況
The water from the shower was too cold.
於 2024 年 3 月住了 1 晚
d 於 2024年3月29日的回應
Thank you for your feedback. We will be addressing your concerns

8/10 不錯

Akihiro

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
D 於 2024年3月26日的回應
Hafa Adai, Your review is important to us. Thank you for staying with us. We apologize for any inconvenience this has caused you.

6/10 一般

Darren

讚好：整潔度和職員與服務
於 2024 年 3 月住了 12 晚
D 於 2024年3月26日的回應
Hafa Adai, Your review is important to us. Thank you for staying with us. We apologize for any inconvenience this has caused you.

8/10 不錯

NAOMI

讚好：整潔度、職員與服務、設施服務和住宿狀況
立地が良く便利。 赤バスもJPの前に停まります。 スタッフがフレンドリーでとても良いです。 私が分かるようにゆっくり話してくれるし、 私の片言の英語を理解してくれる力が素晴らしい。 もっとティシュ欲しいって言ったら2箱持ってきてくれました。花粉症で必要だったのでありがたかった。 Tarzaが運営していないのが残念でした。
於 2024 年 3 月住了 3 晚
Rica 於 2024年3月23日的回應
Hafa Adai, Your feedback is important to us. Thank you for your feedback and for choosing to stay with us. We hope you will stay with us again.

10/10 優異

Ueda

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Gel 於 2024年3月24日的回應
Hafa Adai, Your review is important to us. Thank you for staying with us. We hope you enjoyed your stay.

10/10 優異

Jian Kai

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was perfect
於 2024 年 3 月住了 1 晚
Dev 於 2024年3月21日的回應
Hafa Adai, Your review is important to us. Thank you for staying with us. We glad you enjoyed your stay.

10/10 優異

TAKAFUMI

於 2024 年 3 月住了 3 晚
Gel 於 2024年4月11日的回應
Hafa Adai, your review is important to us. Thank you for staying with us. We are glad you are able to enjoy our hotel.

10/10 優異

William

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice property, would stay again
於 2024 年 3 月住了 1 晚
Dev 於 2024年3月20日的回應
Hafa Adai, Your review is important to us. Thank you for staying with us. We are glad you enjoyed your stay.

8/10 不錯

Ambo

家人同遊
讚好：整潔度和職員與服務
中心街でよかった
於 2024 年 3 月住了 4 晚
Gel 於 2024年3月19日的回應
Hafa adai, thank you for staying with us. We are glad you were able to enjoy our hotel's location.

6/10 一般

Matsushita

親子同遊
讚好：整潔度
周辺施設へのアクセスが良く良かったです。 プールが閉鎖になっているのが残念でした。
於 2024 年 3 月住了 3 晚
. 於 2024年3月18日的回應
Hafa Adai, Your review is important to us. Thank you for staying with us. We hope you enjoyed your stay.

10/10 優異

Lillian

讚好：整潔度
於 2024 年 3 月住了 2 晚
Gel 於 2024年3月19日的回應
Hafa adai, your review is important to us. Thank you for staying with us. We are glad you are able to enjoy our hotel.