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貝斯特韋斯特紅河套房酒店的評價

2.5 out of 5
貝斯特韋斯特紅河套房酒店
22106 Black Jack Rd, Thackerville, OK

評價

9.0

卓越

10 分評分，優異；1000 則評價中有 634 則" "
8 分評分，不錯；1000 則評價中有 238 則" "
6 分評分，一般；1000 則評價中有 67 則" "
4 分評分，欠佳；1000 則評價中有 34 則" "
2 分評分，很差；1000 則評價中有 27 則" "

9.0/10 

整潔度

9.4/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

zi ren

於 2023 年 11 月住了 1 晚
BW Red Casino 於 2023年12月8日的回應
Dear Guest Thank you for completing a survey for your stay and we look forward to seeing you again.

10/10 優異

Wesley

讚好：整潔度、職員與服務和住宿狀況
Just stayed one night but the staff was very nice rooms were clean and nice.i will stay there again
於 2024 年 5 月住了 1 晚

10/10 優異

Michael

讚好：整潔度和住宿狀況
於 2024 年 5 月住了 1 晚
BW Red Casino 於 2024年5月23日的回應
Dear Michael Thank you for completing a survey for your say and we look forward to seeing you again in the future.

10/10 優異

Dawna

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
This is about check-in staff - for constructive criticism. We stood at front desk & staff was on phone assisting someone & was unable to find what the person was looking for. Never made eye contact with us or gesture she would be a moment. They told person on phone let me connect you to our 1-800 and instead of doing that kept talking again, not acknowledging us. We waited about 10-15 minutes which wasn't a problem, it would have been nice to put call on hold or say to us she would be a minute. We understand being busy. She was very pleasant once she completed the call & helped us.
於 2024 年 5 月住了 1 晚
BW Red Casino 於 2024年5月23日的回應
Dear Dawna Thank you for leaving a survey for your stay. We really appreciate you taking the time out to share your experience with us--and letting us know of this matter. This is a good training tool for us to see the customers view on things. We look forward to hosting you again in the future.

6/10 一般

Debbie

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Rooms need A/C upgrades.
於 2024 年 5 月住了 3 晚
BW Red Casino 於 2024年5月20日的回應
Dear Debbie Thank you for taking the time to complete a survey and letting us know what you liked and did not like during your stay. We look forward to seeing you again.

10/10 優異

DENA

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, helpfull in our needs, Good quite, bed was comfortable, Great set up for kitchenette. Only thing is the bathtub not to great, and shower curtains were yellowish.
於 2024 年 5 月住了 1 晚
BW Red Casino 於 2024年5月20日的回應
Dear Dena Thank you for taking the time to complete a survey for your stay and letting us know what you liked and did not like. We look forward to seeing you again in the future.

10/10 優異

Jennifer

讚好：整潔度、職員與服務和住宿狀況
No
於 2024 年 5 月住了 1 晚
BW Red Casino 於 2024年5月13日的回應
Dear Jennifer Thank you for taking the time to complete a survey for your stay. We are glad that you enjoyed your stay. We look forward to seeing you again in the future.

8/10 不錯

Tiffany

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Breakfast could improve based on the cost to stay.
於 2024 年 3 月住了 1 晚
BW Red Casino 於 2024年5月13日的回應
Dear Tiffany Thank you for taking the time to complete a survey for your stay and letting us know what you didn't like while you were here. We look forward to seeing you again in the future.

10/10 優異

Michael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean, staff was super nice. Breakfast was amazing. Overall very satisfied with this hotel. Not a negative thing about it.
於 2024 年 5 月住了 1 晚
BW Red Casino 於 2024年5月13日的回應
Dear Michael Thank you for taking the time to complete a survey for your stay. We are excited to hear that you found our hotel clean and you like the staff, along with our breakfast. We look forward to hosting you again in the future.

10/10 優異

KURT

讚好：整潔度、職員與服務、設施服務和住宿狀況
breakfast was great
於 2024 年 5 月住了 1 晚
BW Red Casino 於 2024年5月13日的回應
Dear Kurt Thank you for completing a review for your stay and letting us know that you liked our breakfast. We look forward to seeing you in the future.

8/10 不錯

Bobby

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 5 月住了 1 晚
BW Red Casino 於 2024年5月8日的回應
Dear Bobby Thank you for taking the time to complete a survey for your stay and letting us know that you like staying with us. We look forward to seeing you again in the future.

8/10 不錯

CHRISTOPHER STANLEY

讚好：職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
BW Red Casino 於 2024年5月8日的回應
Dear Christopher Thank you for completing a survey for your stay and we look forward to hosting you again in the future.

8/10 不錯

James

讚好：整潔度、職員與服務和住宿狀況
Note that there is not a shuttle to the Lucas Oil Live venue
於 2024 年 5 月住了 1 晚
BW Red Casino 於 2024年5月6日的回應
James, Thank you for taking the time to complete a survey for your stay and we look forward to hosting you again in the near future.

10/10 優異

Robert

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The property was located. Within a half mile of the Thackerville casino.
於 2024 年 5 月住了 1 晚
BW Red Casino 於 2024年5月6日的回應
Dear Robert, Thank you for taking the time to complete a survey for your stay and letting us know that you like our location. We look forward to hosting you again in the future.

10/10 優異

Kenneth

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The night staff was very helpful
於 2024 年 4 月住了 2 晚
BW Red Casino 於 2024年5月6日的回應
Kenneth Thank you for taking the time to complete a survey for your stay. We our glad the night staff was able to help you. We look forward to seeing you again in the future.

10/10 優異

Mark

於 2024 年 4 月住了 1 晚
BW Red Casino 於 2024年5月23日的回應
Dear Mark Thank you for taking the time to complete a review on your stay with us and we look forward to seeing you again in the future.

10/10 優異

Kiante (Hinesville)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was amazing, clean, comfortable beds and excellent staff! I will return!
於 2024 年 4 月住了 1 晚
BW Red Casino 於 2024年5月6日的回應
Dear Kiante, Thank you for taking the time to complete a survey for your stay and letting us know what you liked, while staying with us. We look forward to hosting you again in the future.

8/10 不錯

Melissa

於 2024 年 4 月住了 1 晚
BW Red Casino 於 2024年5月20日的回應
Melissa Thank you for completing a survey for your stay and we look forward to seeing you again in the future.

2/10 很差

Joseph

I had a room right by the front desk had to listen to the staffs big mouth all night extremely loud and rude could not sleep. Room 100 should be closed. Way too close to the lobby. Horrific for the outrageous rates you charge on the weekends due to the proximity to the casino. Location is good. Bed was acceptable
於 2024 年 4 月住了 1 晚
BW Red Casino 於 2024年4月29日的回應
Dear Joseph Thank you for completing a survey for your stay and letting us know what you did not like. We do apologize for any inconvenience you had while stay with us.

10/10 優異

Felipe

於 2024 年 4 月住了 2 晚
BW Red Casino 於 2024年5月13日的回應
Dear Felipe Thank you for taking the time to complete a survey for your stay and we look forward to hosting you again in the future.

8/10 不錯

Chandler

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
BW Red Casino 於 2024年4月29日的回應
Dear Chandler Thank you for completing a survey for your stay and we look forward to seeing you in the future.

10/10 優異

Billy

於 2024 年 4 月住了 1 晚
BW Red Casino 於 2024年5月13日的回應
Dear Billy Thank you for completing a survey for your stay and we look forward to hosting you again in the future.

8/10 不錯

Mike

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
I liked the closeness to Winstar Casino. The bed was a little too hard for my liking. The room needs to be updated. Breakfast was just alright, nothing to write home about.
於 2024 年 4 月住了 1 晚
BW Red Casino 於 2024年4月22日的回應
Dear Mike Thank you for taking the time to complete a survey for your stay and letting us know what you liked and did not like, while stay with us. We look forward to seeing you again in the future.

10/10 優異

Coby J

伴侶同遊
Great room & customer service
於 2024 年 4 月住了 1 晚
BW Red Casino 於 2024年4月22日的回應
Dear Coby Thank you for completing a survey for your stay and letting us know how much you liked the room. We pride ourselves on our customer service, so thank you for letting us know you liked it. We look forward to hosting you again in the future.

8/10 不錯

RACHEL

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed here recently for a concert at Winstar. The front desk lady was 5 stars helpful, friendly and a joy to talk to. I wish I had paid attention to her name. The room we were assigned was right next to the front desk. We asked to be moved since we are light sleepers. The only other room was right next door which was not much better but we had no choice. The bed was firm, but comfortable. I would stay here again, but next time book direct with BW. I feel booking with Expedia, we were given the undesirable rooms
於 2024 年 4 月住了 1 晚
BW Red Casino 於 2024年4月22日的回應
Dear Rachel Thank you for completing a survey for your stay and letting us know what you liked and did not like during your stay! We look forward to hosting you again in the future.

10/10 優異

Janet

讚好：整潔度、職員與服務和住宿狀況
Conveniences and staff
於 2024 年 4 月住了 2 晚
BW Red Casino 於 2024年4月22日的回應
Dear Janet Thank you for completing a survey for your stay. We our glad you like our location and staff. We look forward to hosting you again in the future.

10/10 優異

Karla

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Great customer service. Close to Winstar. Free parking. Dusty room. Old uncomfortable bed.
於 2024 年 4 月住了 1 晚
BW Red Casino 於 2024年4月22日的回應
Karla Thank you for completing a survey for your stay and letting us know what you liked and didn't like during your stay. We look forward to seeing you in the future.

8/10 不錯

Randy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
breakfast !!
於 2024 年 4 月住了 1 晚
BW Red Casino 於 2024年4月22日的回應
Randy Thank you for taking the time to complete a survey for your stay and we look forward to hosting you again in the future.

10/10 優異

Karen

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Like the location. Close to On the Border casino. Would be better if located at the casino.
於 2024 年 4 月住了 1 晚
BW Red Casino 於 2024年4月22日的回應
Dear Karen Thank you for taking the time to complete a survey for your stay. We our glad you liked our location and look forward to seeing you again in the future!

6/10 一般

Nancy

於 2024 年 4 月住了 1 晚
BW Red Casino 於 2024年5月6日的回應
Dear Nancy Thank you for taking the time to complete a survey for your stay and we look forward to seeing you again in the future.

8/10 不錯

Simetah

讚好：整潔度、職員與服務和住宿狀況
Highly recommended from me. Kind staff VERY accommodating
於 2024 年 4 月住了 2 晚
BW Red Casino 於 2024年4月22日的回應
Dear Simetah Thank you for taking the time to complete a survey for your stay with us. We our glad you enjoyed the staff and for recommending us. We look forward to seeing you again in the future.

10/10 優異

Francisco

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The hotel was great, lady at front was very helpful and kind . Room was very clean , breakfast was good as well.
於 2024 年 4 月住了 1 晚
BW Red Casino 於 2024年4月22日的回應
Dear Francisco Thank you for completing a survey for your stay with us. It looks like you really enjoyed yourself while at our facility. We were glad that we could accommodate you during your stay. We look forward to hosting you again in the future.

10/10 優異

Sabrina

讚好：整潔度、職員與服務和住宿狀況
First time here and felt safe
於 2024 年 4 月住了 1 晚
BW Red Casino 於 2024年4月22日的回應
Dear Sabrina Thank you for completing a survey for your stay. We our glad that you choose our hotel for your first time in the area and that you felt safe. We look forward to seeing you again in the future.

10/10 優異

John

於 2024 年 3 月住了 4 晚
BW Red Casino 於 2024年4月29日的回應
Dear John Thank you for completing a survey for your stay and we look forward to hosting you again in the future.

8/10 不錯

john

讚好：住宿狀況
Friendly staff
於 2024 年 4 月住了 1 晚
BW Red Casino 於 2024年4月22日的回應
Dear John Thank you for completing a survey for your stay. We pride ourselves on our staff and we are glade that you think so, also. We look forward to seeing you again in the future.

10/10 優異

JOHN

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was great !
於 2024 年 3 月住了 1 晚
BW Red Casino 於 2024年4月22日的回應
Dear John Thank you for taking the time to complete a survey for your stay! We are super excited that you had a great stay. We look forward to hosting you again in the future.

10/10 優異

Rachel

讚好：整潔度
於 2024 年 3 月住了 1 晚
BW Red Casino 於 2024年4月1日的回應
Dear Rachel Thank you for taking the time to complete a survey for your stay and we look forward to seeing you again in the future.

10/10 優異

Tevin

讚好：整潔度和設施服務
Nice
於 2024 年 3 月住了 2 晚
BW Red Casino 於 2024年4月1日的回應
Dear Tevin Thank you for completing a survey for your stay and we look forward to hosting you again.

8/10 不錯

Donald

於 2024 年 3 月住了 1 晚
BW Red Casino 於 2024年4月22日的回應
Dear Donald Thank you for completing a survey for your stay and we look forward to seeing you again in the future.

10/10 優異

James

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was exceptionally accommodating, and quick to get us checked in. They were knowledgeable and helpful, also. The room was extremely clean, too. We will definitely stay here again!
於 2024 年 3 月住了 1 晚
BW Red Casino 於 2024年4月1日的回應
Dear James Thank you for completing a survey for your stay. We appreciate your kind words about our facility. We look forward to seeing you again in the future.

10/10 優異

MELANIE

伴侶同遊
Nice hotel
於 2024 年 3 月住了 1 晚
BW Red Casino 於 2024年4月1日的回應
Dear Melanie Thank you for completing a survey and we are super excited that you liked stay with us! We look forward to hosting you again in the future.

8/10 不錯

Tom

讚好：職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
BW Red Casino 於 2024年3月26日的回應
Dear Tom Thank you for completing a survey for your stay and we look forward to seeing you again in the future.

10/10 優異

Ellery

於 2024 年 3 月住了 1 晚
BW Red Casino 於 2024年4月22日的回應
Ellery Thank you for taking the time to complete a survey for your stay and we look forward to seeing you again in the future.

10/10 優異

Debra

讚好：整潔度、職員與服務和住宿狀況
Friendly staff
於 2024 年 3 月住了 1 晚
BW Red Casino 於 2024年3月26日的回應
Debra, Thank you for completing a survey for your stay and we appreciate the kind words about our staff. We look forward to seeing you again in the future.

6/10 一般

T. J.

I didn’t like that you did not use my points (48.00) toward my room as I booked under the promo.
於 2024 年 3 月住了 1 晚
BW Red Casino 於 2024年3月26日的回應
Dear T. J. Thank you for sharing your concerns with us about your points and completing a survey for your stay. Unfortunately, you must call the 800 number to use any of your points, we do not due the point system at the hotel. We look forward to seeing you again in the future.

10/10 優異

Tameka

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Customer service was excellent the room was clean and didn’t have any issues. Right across from casino. I will be back
於 2024 年 3 月住了 1 晚
BW Red Casino 於 2024年3月21日的回應
Dear Tameka Thank you for choosing our hotel and taking the time to write a review! We agree, our staff are true gems to have for a team! We count ourselves lucky for customers like you. We look forward to working with you again in the future.

10/10 優異

Santos B

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Easy, close & safe drive to Winstar!!! And the breakfast was beyond delicious! Yummy!!!!
於 2024 年 3 月住了 1 晚
BW Red Casino 於 2024年3月21日的回應
Dear Santos Thank you for your kind words. We really appreciate you taking the time out to share your experience with us. We look forward to welcoming you back in the future.

10/10 優異

Rosa

讚好：住宿狀況
Very good
於 2024 年 3 月住了 1 晚
BW Red Casino 於 2024年3月21日的回應
Dear Rosa Thank you for taking the time to complete a survey for your stay and we look forward to seeing you in the future!

10/10 優異

David

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean, convenient, great location. Everyone that works there is extremely nice and we would definitely stay again. Highly recommended
於 2024 年 3 月住了 4 晚
BW Red Casino 於 2024年3月21日的回應
Dear David Thank you for choosing our hotel and taking the time to write a review! We are glad to hear that you enjoyed your accommodations and our friendly staff. We look forward to welcoming you back to our hotel in the future.

10/10 優異

Nicole

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff. Location is great and right by the Winstar Casino. The bed was comfortable and the bathroom was nice and clean. I was happy to see they had a bathtub and not just a walk-in shower.
於 2024 年 3 月住了 1 晚
BW Red Casino 於 2024年3月21日的回應
Dear Nicole Thank you for choosing our property and taking the time to post a positive review! We look forward to welcoming you back to our hotel in the future.