Hi Gina! We sincerely apologize for the discomfort you experienced due to the room temperature and cleanliness issues during your stay. Providing a comfortable and clean environment for our guests is a top priority, and we regret that we did not meet your expectations in this regard.Your feedback is invaluable, and we will address these concerns promptly with our maintenance and housekeeping teams to ensure that such issues are rectified and prevented from occurring in the future. We apologize for any inconvenience or discomfort this may have caused you, and we appreciate your understanding and patience.If there's anything else you'd like to share or if there's anything we can do to make it right, please don't hesitate to reach out to us directly. We hope for the opportunity to regain your trust and provide you with a much-improved experience on your next visit.

Hi Tonya! Your feedback is very important to us, and we want to make sure that we can address any issues you might have faced during your stay. Please help us by providing details about what went wrong, so we can take the appropriate measures to address the problem and prevent any future occurrences.

Hi Irma! We're glad to hear that our hotel's proximity to your destination was convenient for you. While we regret that your stay fell short of expectations in other areas, we appreciate your understanding.If there's anything specific we can address to improve your overall experience for future visits, please feel free to let us know. We value your feedback and hope to have the opportunity to welcome you back under more favorable circumstances.

Hi Rick! Thank you for your detailed feedback. We sincerely apologize for the issues you encountered during your stay, including the mold in the closet, frayed carpet, lack of an exhaust fan in the bathroom, and limited parking. Additionally, we regret that our breakfast did not meet your expectations. These concerns will be promptly addressed with our maintenance and management teams to prevent future occurrences.Despite the challenges you faced, we are glad to hear that you found the bed comfortable and the room spacious. We appreciate your understanding regarding the pricing during high-demand periods. Your feedback is crucial in helping us improve, and we hope to have the opportunity to provide you with a better experience should you choose to stay with us again.

Hi Josh! We are delighted and honored to have received such a high rating. It was a pleasure providing you with a great stay and we aim to continue providing excellent service to both you and our future guests.

Hi Thomas! Thank you for taking the time to share your feedback. While we are pleased to hear that you found the room clean, we regret that your experience with our breakfast offerings and staff did not meet your expectations. We strive to provide a welcoming and pleasant experience for all our guests, and your comments will be shared with our team to ensure improvements are made.We apologize for any inconvenience you experienced during check-in and will address this with our staff to enhance their service. Your feedback is invaluable, and we hope you might consider giving us another opportunity to provide a better experience in the future.

Hi Darryl! We're glad to hear that you found our hotel conveniently located near entertainment events and locations. Providing easy access to local attractions is important to us, and we're thrilled that you were able to enjoy nearby entertainment during your stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another wonderful stay. Thank you for choosing to stay with us!

Hi Dianne. We're glad to hear that you found our hotel conveniently located near entertainment events and locations. Providing easy access to local attractions is important to us, and we're thrilled that you were able to enjoy nearby entertainment during your stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another wonderful stay. Thank you for choosing to stay with us!

Hi Michael. We apologize for the inconvenience caused by the lack of TV service and the disappointing breakfast experience during your stay. Ensuring that our guests have access to amenities like TV and a satisfying breakfast is important to us, and we regret that we fell short of your expectations in this regard. Your feedback is invaluable, and we will address these issues with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a more enjoyable experience in the future. If there's anything else we can do to address your concerns or assist you further, please don't hesitate to reach out to us directly.

Hi Mary! Thank you for sharing your feedback regarding the proximity to the casino and its impact on rates. We understand that this can be a consideration for our guests. While our location near the casino offers convenience, we also strive to ensure our rates remain competitive and reflective of the value we provide. We appreciate your perspective and will take it into account as we continue to review and adjust our pricing strategy. We hope to have the opportunity to welcome you back for another pleasant stay in the future.

Hi Joseph! Thank you for sharing your experience with us. We're glad to hear that you found the hotel clean and nice. We understand your frustration with the limited food options available near the hotel, especially if your visit wasn't primarily for the casino. We appreciate your feedback, and we will take it into consideration as we strive to improve our services and amenities for our guests. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

Hi shawn. We apologize for the inconvenience caused by the noise and insufficient parking during your stay. Providing a peaceful environment and adequate amenities for our guests is important to us, and we regret that we fell short of your expectations in these regards. We will address these issues with our team to ensure that they are promptly resolved. Regarding the checkout time, we understand your feedback and will take it into consideration as we review our policies to better accommodate our guests' needs. Your feedback is invaluable to us, and we appreciate you bringing these concerns to our attention. If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out. Thank you for choosing to stay with us, and we apologize again for any inconvenience caused.

Hi Mark. We apologize for the inconvenience and frustration you experienced during your stay. It's important to us that all guests feel welcome and accommodated, especially those with service animals, and we regret that there was confusion regarding your reservation and the requirements for your service dog. We will address your concerns with our management team to ensure that our policies are clearly communicated and consistently enforced to provide a better experience for all guests. Additionally, we apologize for any inconvenience caused by the delay in accessing your room and the issues with breakfast. Your feedback is valuable to us, and we will use it to improve our service and communication moving forward. We appreciate your patience and understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If there's anything else we can do to assist you, please don't hesitate to reach out. Thank you for choosing to stay with us.

Dear Asucena, We're delighted to hear that you found our property to be clean and that you appreciated the value we offer. Maintaining a clean and comfortable environment for our guests is a top priority for us, and we're glad it made a positive impression on your stay. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!

Hello Edward! We apologize for the disappointment you experienced with our breakfast offerings. Providing a satisfying breakfast experience is important to us, and we regret that we fell short of your expectations on this occasion. Your feedback is valuable, and we will review our breakfast options to ensure they meet the standards our guests deserve. We appreciate your kind words about our friendly staff and the cleanliness and comfort of our rooms. Your satisfaction is important to us, and we hope to have the opportunity to make it up to you with a better breakfast experience in the future. If there's anything else we can do to assist you, please don't hesitate to reach out. Thank you for choosing to stay with us.

Dear Kevin, Thank you for sharing your feedback about your stay with us. We're glad to hear that overall, you had a good experience at our hotel. However, we apologize that the bed in room 319 did not meet your comfort expectations. Comfortable bedding is crucial for a good night's rest, and we take your concerns seriously.We will look into the condition of the bed in that particular room and consider updates or replacements as necessary to ensure a more comfortable sleep experience for all our future guests. We appreciate you letting us know and hope to have the opportunity to welcome you back, providing an even better experience next time. Thank you for choosing to stay with us!Sincerely,

Dear William,Thank you for bringing this to our attention. We sincerely apologize for the oversight regarding the absence of a shower chair for handicap accessibility in your room. Ensuring that our facilities meet the needs of all our guests, especially those requiring additional accommodations, is crucial.We are addressing this immediately to ensure that all necessary amenities are available and that our rooms fully comply with accessibility standards. We appreciate your feedback as it helps us improve our service and facilities for all guests. We hope to have the opportunity to better serve you in the future, providing a stay that fully meets your needs and expectations. Thank you again for your feedback.Sincerely,

Dear Melva,Thank you for sharing your feedback about your recent stay. We are glad to hear that you appreciated the quietness and proximity of our hotel to local attractions. However, we are genuinely sorry to hear about the issues you encountered in your room, including the malfunctioning deadbolt, the tripping hazard where the tile meets the carpet, and the water stain on the bathroom ceiling tile. These concerns are important to us, and we will address them immediately with our maintenance team to ensure they are rectified.Regarding the breakfast offering, we apologize if it did not meet your expectations. We strive to provide a variety of choices while ensuring the quality and safety of food, especially with current health guidelines. We appreciate your compliment on the coffee and will continue to work on improving our breakfast selection to better meet guest expectations. We hope to have another opportunity to serve you in the future and provide a more satisfying experience.Sincerely,

Dear Lori,Thank you for leaving us a rating. I would like to apologize if you have expectations that we have failed to meet. If you can, please send us your feedback or contact our front desk directly if there's anything about your stay that you would like to talk to us about. Sincerely,

Dear Clarene, We're thrilled to hear that you enjoyed your stay in our suite and that everything met your expectations. Providing clean and functional accommodations is a top priority for us, and we're pleased to have exceeded your recent experience in Austin. Your positive feedback about your stay at Red River is greatly appreciated, and we're delighted that you found it to be a terrific place to stay. If there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We look forward to welcoming you back again soon!

Dear ROBERT,Thank you for leaving us a 5/5 rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again. Sincerely,

Dear Gayle, Thank you for sharing your feedback regarding your recent stay. We apologize for the issues you encountered with the room amenities, particularly the door attachment, curtains, and the condition of the washcloths. We understand that these details are important, especially when expectations are set by the rate paid.Please be assured that your comments have been forwarded to our maintenance and housekeeping teams for immediate attention and rectification. We are committed to providing our guests with the highest quality facilities and service, and it's clear we fell short in this instance. We value your business and hope to have the opportunity to restore your confidence in our hotel in the future.Sincerely,

Hello Senona, It is disheartening to hear about your experience. We apologize for the inappropriate behavior shown by our staff. Our team never wants our guests to go back like this with a bad experience. We are actively investigating your feedback with our management for prompt action. And will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

Hello Gilbert, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

Hello Jose, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

Hello Nancy, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

Hello Angela, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

Hello Sandra, Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

Hello Ashlee, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Hello Brenda, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

Hello Rick, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

Hello Twanda, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

Hello Joel, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Hello Jesse, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

Hello Timothy, We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

Hello Leesa, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

Hello Marc, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

Hello Cheryl, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

Hello Norman, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

Hello Kenneth, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

Hello Bianca, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

Hello Carole, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

Hello Whitney, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Hello Courtney, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

Hello Joan, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

Hello Justin, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

Hello Raychel, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

Hello William, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

Hello Dung, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

Hello Chokein, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.