住宿內酒吧

東急澀谷藍塔大酒店的評價

5 out of 5

評價

9.4

完美

10 分評分,優異;1108 則評價中有 858 則" "
8 分評分,不錯;1108 則評價中有 163 則" "
6 分評分,一般;1108 則評價中有 46 則" "
4 分評分,欠佳;1108 則評價中有 27 則" "
2 分評分,很差;1108 則評價中有 14 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.4/10 

設施服務

9.4/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Tak Pui

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff are very polite and smile a lot. It makes me feel like home! And the room is very clean. Also, the view is extremely wonderful! If I visit Tokyo again, I will definitely choose it again!
於 2024 年 5 月住了 2 晚
Customer Relation Manager 於 2024年5月14日的回應
We would like to thank you for choosing the Cerulean Tower and for taking time out of your precious time to share your impressions with us. We are very pleased to hear that you enjoyed your stay, and we are very glad that we were able to provide the service to you well. Also thank you very much for praising our rooms and views! We are very looking forward to welcoming you at Cerulean Tower Hotel again on your next visiting to Tokyo. Once again, thank you so much for staying with us.

10/10 優異

Sau Ling

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location Good Service
於 2024 年 4 月住了 3 晚
Customer Relation Manager 於 2024年5月7日的回應
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are delighted to hear that you had a pleasant stay with us. We will share your compliments with our service and would like to keep up our service. Thank you very much for staying with us. We hope you will have another opportunity to visit us at the Cerulean Tower Tokyu Hotel.

8/10 不錯

Tung Yuan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
高樓層的景觀很不錯!
於 2024 年 2 月住了 7 晚
Customer Relation Manager 於 2024年2月19日的回應
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are glad that you did enjoy the view from your room. Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.

10/10 優異

Man Ching

親子同遊
讚好:整潔度、職員與服務和住宿狀況
早餐非常好,房間很大,職員有禮貌
於 2024 年 2 月住了 5 晚
Customer Relation Manager 於 2024年2月19日的回應
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are glad that you did enjoy our breakfast, and thank you for complementing our rooms and staff! Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.

10/10 優異

Shun Wai

讚好:整潔度、職員與服務和住宿狀況
great Mount Fuji view
於 2024 年 1 月住了 2 晚
Customer Relation Manager 於 2024年2月2日的回應
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are very glad that you did enjoy Mount Fuji view from your room. We are incredibly grateful that you have highly evaluated us. Thank you very much for staying with us. We hope to welcome you back soon for another enjoyable stay.

10/10 優異

Wai Man Vivian

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 7 晚
Customer Relation Manager 於 2024年2月2日的回應
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting this review in your precious time. We are delighted to hear that you had a pleasant stay with us and we are incredibly grateful that you have highly evaluated us. Thank you very much for staying with us. We would be keeping up our service and would be waiting to serve you again.

8/10 不錯

Yuk Chun

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
不去幫助客人帶大小行李去B1 乘Limousine Bus
整體不錯,員工一般有禮貌,不過 front desk 有些男性員工看上來很cool。最不好的情況是要我們帶着大小行李由 Lobby 自行乘電動樓梯電梯下去 B1 乘Limousine Bus ! 明明酒店有升降電梯下去B1 ,為何要難為上了年紀的客人呢?
於 2024 年 1 月住了 7 晚
Customer Relation Manager 於 2024年1月19日的回應
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We sincerely apologize for the unfriendly guidance of a staff. We will share your comments with all staff members and ensure that they guide you to the elevator when you have a lot of luggage.Thank you very much for staying with us.

10/10 優異

Ying Chiu

於 2024 年 1 月住了 4 晚
Customer Relation Manager 於 2024年1月17日的回應
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting this review in your precious time. We are delighted to hear that you had a pleasant stay with us and we are also honored to receive your high evaluation. We are glad to be of service to you, and we look forward to welcoming you in the near future.

8/10 不錯

HSING HAN

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚
Customer Relation Manager 於 2023年12月29日的回應
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting this review in your precious time. We are delighted to hear that you had a pleasant stay with us. We are glad to be of service to you, and we look forward to welcoming you in the near future

10/10 優異

KA WOON

讚好:整潔度和職員與服務
於 2023 年 10 月住了 1 晚
Customer Relation Manager 於 2023年12月15日的回應
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting this review in your precious time. We are delighted to hear that you had a pleasant stay with us. We hope to have the pleasure of welcoming you back in the near future.

10/10 優異

Yin Hai

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff are nice and helpful
於 2023 年 11 月住了 4 晚
Customer Relation Manager 於 2023年12月5日的回應
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are very glad that you did enjoy your stay with us. Also thank you for complementing our staff. This would be a great motivation for us. We would be keeping up our service and would be waiting to serve you again. Thank you very much for staying with us.

10/10 優異

Mengjun (new hyde park)

於 2023 年 7 月住了 6 晚
Customer Relation Manager 於 2023年11月30日的回應
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. We are very glad that you did enjoy your stay with us. Thank you for highly evaluating us, too! We would be keeping up our service and would be waiting to serve your family again. Thank you very much for staying with us.

10/10 優異

Lap Wai

於 2023 年 10 月住了 2 晚
Customer Relation Manager 於 2023年10月11日的回應
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting this review in your precious time. We are delighted to hear that you had a pleasant stay with us and we are also honored to receive your high evaluation. We are glad to be of service to you, and we look forward to welcoming you in the near future.

8/10 不錯

Ka Man

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 5 晚
Customer Relation Manager 於 2023年9月15日的回應
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting this review in your precious time. We are delighted to hear that you had a pleasant stay with us. We are glad to be of service to you, and we look forward to welcoming you in the near future.

10/10 優異

Man Hin

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 11 晚
Customer Relation Manager 於 2023年9月11日的回應
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting this review in your precious time. We are delighted to hear that you had a pleasant stay with us and we are also honored to receive your high evaluation. We are glad to be of service to you, and we look forward to welcoming you in the near future.

8/10 不錯

POHAO

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Customer Relation Manager 於 2023年8月28日的回應
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting this review in your precious time. We are delighted to hear that you had a pleasant stay with us. We are glad to be of service to you, and we look forward to welcoming you in the near future.

8/10 不錯

sai ying

讚好:整潔度、職員與服務和住宿狀況
Everything is good
於 2023 年 8 月住了 3 晚
Customer Relation Manager 於 2023年8月28日的回應
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. “Everything is good” is a great compliment for us! Thank you very much for staying with us.

8/10 不錯

Siu Pun Benjamin

讚好:整潔度和住宿狀況
Well
於 2023 年 8 月住了 4 晚
Customer Relation Manager 於 2023年8月16日的回應
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to share your impressions with us. Thank you for staying with us. We would be waiting for your next stay.

2/10 很差

wing lok

於 2023 年 8 月住了 5 晚
Customer Relation Manager 於 2023年8月15日的回應
We would like to thank you for staying with us at Cerulean Tower Tokyu Hotel and for taking the time to post this review. We deeply apologize for any discomfort you may have experienced during the stay. We are very sorry that we could not provide you with good services, and we regret it very much. We sincerely apologize for any inconvenience caused.

10/10 優異

Yun Chi Valiza

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 6 晚
Customer Relation Manager 於 2023年8月3日的回應
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to post this review. We are very glad you did enjoy your stay with us. Thank you very much for staying with us. We look forward to welcoming you again.

8/10 不錯

JUIHUA

於 2023 年 7 月住了 1 晚
Customer Relation Manager 於 2023年8月1日的回應
We would like to thank you for staying at Cerulean Tower Tokyu Hotel and for taking the time to post this review in your precious time. We hope you had a relaxing stay with us. Thank you very much for staying with us. We would be waiting for your next stay.

10/10 優異

Wai Ming

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 4 晚
Customer Relation Manager 於 2023年7月26日的回應
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to post this review. We are very glad you did enjoy your stay with us. Thank you very much for staying with us. We look forward to welcoming you again.

8/10 不錯

Diana

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 4 晚
Customer Relation Manager 於 2023年7月20日的回應
We would like to thank you for choosing the Cerulean Tower Tokyu Hotel and for taking time out of your precious time to post this review. We are very glad you did enjoy your stay with us. Thank you very much for staying with us. We look forward to welcoming you again.

10/10 優異

I-PING

於 2023 年 4 月住了 3 晚
Customer Relation Manager 於 2023年4月27日的回應
Thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to post this review. Placing a high score on the reviews is a great motivation for our staff. We sincerely look forward to welcoming you again.

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
於 2023 年 4 月住了 5 晚
Customer Relation Manager 於 2023年4月14日的回應
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting this review in your precious time. We are delighted to hear that you had a pleasant stay with us and we are also honored to receive your high evaluation. We are glad to be of service to you, and we look forward to welcoming you in the near future.

8/10 不錯

Cassandra

於 2023 年 1 月住了 6 晚
Customer Relation Manager 於 2023年4月10日的回應
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting this review in your precious time. We hope that you had a pleasant stay with us. We are glad to be of service to you, and we look forward to welcoming you in the near future.

10/10 優異

Wing Sang

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 2 晚
Customer Relation Manager 於 2023年3月27日的回應
Thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to post this review. Also thank you for highly evaluating our hotel, even this is a wonderful motivation for our staff. Thank you very much for staying with us.

10/10 優異

Charm Wah

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Excellent
於 2023 年 3 月住了 2 晚
Customer Relation Manager 於 2023年3月27日的回應
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting your review in your precious time. We are delighted to hear that you had a pleasant stay with us and we are also honored to receive your high evaluation. We would like to express my sincere gratitude for your continued support and patronage. We are glad to be of service to you, and we look forward to welcoming you in the near future.

8/10 不錯

wai ching

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房間舒服整潔,境觀開陽;可是洗手間比較細,沒有乾濕分開
於 2023 年 3 月住了 5 晚

10/10 優異

WEI CHING

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 5 晚
Customer Relations Manager 於 2023年3月16日的回應
Thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to post this review. We are very proud to have received such a high evaluation. We sincerely look forward to welcoming you again.

10/10 優異

yi-lin

於 2023 年 3 月住了 3 晚
Customer Relations Manager 於 2023年3月14日的回應
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting your review in your precious time. We are delighted to hear that you had a pleasant stay with us and we are also honored to receive your high evaluation. We would like to express my sincere gratitude for your continued support and patronage. We are glad to be of service to you, and we look forward to welcoming you in the near future.

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Thoughtful services.
Very thoughtful, besides hairdryer, have hair straightener n curler in each room. Dropped my ribbon hair clip somewhere in lobby n it was kept in reception, thought it would goes to the bin. Really appreciate for keeping it up.
於 2023 年 2 月住了 1 晚
Customer Relations Manager 於 2023年2月28日的回應
Thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to write this review. We are very happy to hear that you had a wonderful stay and that we are a "Thoughtful services"! We are very proud of the such a high evaluation and this would be a good motivation for our staff. We sincerely look forward to welcoming you again.

10/10 優異

Wai Man Vivian

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 13 晚
Customer Relations Manager 於 2023年2月27日的回應
Thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to post the review. We are very proud to have received high evaluation. We sincerely look forward to welcome you again.

10/10 優異

SHIH CHEN

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A really nice experience! House keeping are really good and the staffs are really polite and nice. I spent 4 nights at the hotel, and I will never forget how good the pillow and the bed were!
於 2023 年 2 月住了 4 晚
Customer Relations Manager 於 2023年2月23日的回應
Thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to write this review. We are very proud of the high evaluation and this would be a good motivation for our staff. Praising the staff is a great reward for us, thank you! This would be great news to our staff and we would like to share this with the team. We sincerely look forward to welcoming you again.

10/10 優異

Yat Sing Simon

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 2 晚
Customer Relations Manager 於 2023年2月22日的回應
Thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to post the review. We are very proud to have received high evaluation. We sincerely look forward to welcome you again.

10/10 優異

Yee Sha Liza

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 9 晚
Customer Relations Manager 於 2023年2月20日的回應
Thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to post the review. We are very proud to have received high evaluation. We sincerely look forward to welcome you again.

10/10 優異

Silky

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 2 晚
Customer Relations Manager 於 2023年2月20日的回應
Thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to post the review. We are very proud to have received high evaluation. We sincerely look forward to welcome you again.

10/10 優異

HUNG-TA

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房間空間大、設備齊全、清潔度高、服務人員態度好
於 2023 年 2 月住了 1 晚
Customer Relations Manager 於 2023年2月17日的回應
非常感谢您入住蓝塔东急酒店并抽空回复此点评。我们为获得如此高的评价感到非常自豪,这对我们的员工来说是一个很好的激励。虽然非常紧凑,但我们可以看到您对我们酒店的所有赞誉!非常感谢。我们很高兴您喜欢这家酒店,我们期待再次欢迎您。

10/10 優異

Pui Yee Susana

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good Location
Good Location, Good room size.
於 2023 年 1 月住了 5 晚
Customer Relations Manager 於 2023年2月6日的回應
Thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to write this review. We are very proud to have received such wonderful comments from our customer. We are also very honored that you enjoyed our rooms. We sincerely look forward to welcome you again.

10/10 優異

hei

於 2023 年 1 月住了 2 晚
Customer Relations Manager 於 2023年2月3日的回應
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting your review in your precious time. We are delighted to hear that you had a pleasant stay with us and we are also honored to receive your high evaluation. We would like to express my sincere gratitude for your continued support and patronage. We are glad to be of service to you, and we look forward to welcoming you in the near future.

2/10 很差

Mei Yi

於 2023 年 1 月住了 1 晚

10/10 優異

Roycebb

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 1 月住了 4 晚
Customer Relations Manager 於 2023年3月13日的回應
Thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to post your review. We are very proud to have received such a high evaluation. We sincerely look forward to welcoming you again.

10/10 優異

Taiwei

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 1 晚
Customer Relations Manager 於 2023年1月20日的回應
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting your review in your precious time. We are delighted to hear that you had a pleasant stay with us and we are also honored to receive your high evaluation. We would like to express my sincere gratitude for your continued support and patronage. We are glad to be of service to you, and we look forward to welcoming you in the near future.

8/10 不錯

Chung

於 2023 年 1 月住了 8 晚
Customer Relations Manager 於 2023年1月17日的回應
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting your review in your precious time. We are delighted to hear that you had a pleasant stay with us. We would like to express my sincere gratitude for your continued support and patronage. We are glad to be of service to you, and we look forward to welcoming you in the near future.

10/10 優異

Pui Ying Rosalia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
位置距離JR澀谷駅只有5分鐘路程,非常方便。而且附近有很多不同種類的餐廳及大型商場。我住的是行政樓層雙牀房,因此可以享受酒店免費提供早餐、茶點、下午茶及happy hour的特別服務,VIP的招待!
Customer Relations Manager 於 2023年1月15日的回應
非常感謝您入住藍塔東急酒店,並在寶貴的時間裡給予我們精彩的反饋。 我們很高興您在行政樓層享受酒店住宿。 我們希望保持這一良好聲譽,並期待再次歡迎您。

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 5 晚
Customer Relations Manager 於 2022年12月22日的回應
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting your evaluation in your precious time. We are delighted to hear that you had a pleasant stay with us. We would like to express my sincere gratitude for your continued support and patronage. We are glad to be of service to you, and we look forward to welcoming you in the near future.

8/10 不錯

KitManCarmen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 2 晚
Customer Relations Manager 於 2022年12月22日的回應
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting your evaluation in your precious time. We are delighted to hear that you had a pleasant stay with us. We would like to express my sincere gratitude for your continued support and patronage. We are glad to be of service to you, and we look forward to welcoming you in the near future.

8/10 不錯

DOMINIC

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good - recommended
Stayed in this hotel 5 nights. Very good service and conditions. Good check-in service, keep in good hotel conditions, room is big, clean and tidy. All room supplies are good and refill everyday, even not in use completely. Breakfast in lobby is ok, typical standard. While in japanese restaurant, it's good. However, the Executive lounge, not so good, also it's full all the times in cocktail hours (tried few days but all failed), bad experience and not worth. Staff speak good english and helpful. Location is very close to Shibuya Station, but not in the main street, which make it quiet, and it's better. Overall, I will recommend to others and will come back again.
於 2022 年 11 月住了 5 晚
Customer Relations Manager 於 2022年12月17日的回應
Thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to share your impressions of your stay with us. We are very pleased to read that you had a pleasant stay at our hotel. Thank you very much for your valuable feedback about the Executive Lounge breakfast. We will share this with the chef of the breakfast and will use it as a reference to improve our services in the future. We will continue to strengthen our hygiene management and make every effort to provide a relaxing and elegant stay to all of our guests. We look forward to your continued patronage in the future.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 3 晚
Customer Relations Manager 於 2022年12月17日的回應
We would like to thank you for staying at the Cerulean Tower Tokyu Hotel and also for posting your review in your precious time. We are delighted to hear that you had a pleasant stay with us and we are also honored to receive your high evaluation. We would like to express my sincere gratitude for your continued support and patronage. We are glad to be of service to you, and we look forward to welcoming you in the near future.

10/10 優異

Chui Chi

Customer Relation Manager 於 2023年4月5日的回應
Thank you very much for staying at Cerulean Tower Tokyu Hotel and for taking the time to post your review. We are very proud to have received such a high evaluation. We sincerely look forward to welcoming you again.