10/10 優異
YING
2018年2月26日
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Alila best pool in the world.
Reflecting pool face long and deep jungle which is unbelievable.organic breakfast is so delicate with butler service made me feel like a princess.they change menu everyday.and during breakfast the staff would talk to me and try to know my need and feelings,very friendly and caring.all these made me came back again after experienced one nightmare with another local five star hotel.room is extremely clean with Morden design.the superior room in the second floor ,deluxe room in the first floor so u can have a balcony and big bath outdoor.and have bamboo and rattan curtain,so during night u can have a bath with natural.monkeys and squirrels and many insects can be found but they never hurt people,they r interesting my son really love them.staffs have high quality here.they r like my family,they remember my name and smile all the time with sincere,not like another local five star hotel staffs only smile money.in alila,they really care my feelings every moments.activities like movie night and afternoon tea and Bali performence made my days and nights sweet.M impressive with their profeesional management system.first day I felt the servant didn't mentioned me when I order food.I told the manager,she took this issue seriously and promise me it would never happen again. the next morning they really improved a lot.I do see they care the guest much and details and try to do better.and staffs help me to took my credit card in the previous hotel far away,very helpful.alila is a home
