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門多西諾萬豪費爾菲爾德套房酒店的評價

2.5 out of 5
門多西諾萬豪費爾菲爾德套房酒店
1140 Airport Park Blvd, Ukiah, CA

評價

8.2

很好

10 分評分，優異；246 則評價中有 103 則" "
8 分評分，不錯；246 則評價中有 84 則" "
6 分評分，一般；246 則評價中有 36 則" "
4 分評分，欠佳；246 則評價中有 16 則" "
2 分評分，很差；246 則評價中有 7 則" "

8.6/10 

整潔度

8.4/10 

職員與服務

7.8/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Miguel

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love it
於 2024 年 2 月住了 1 晚
Fairfield 於 2024年3月6日的回應
Dear guest, Thank you for filling out our survey and for your wonderful feedback. Your comment will be shared with each department. Have a great day!Fairfield Inn Ukiah

10/10 優異

Esmeralda

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was auper friendly and helpful. This place super clean . Recommended. We try to stay here as much when we fo travel back home.
於 2024 年 3 月住了 1 晚
Fairfield Inn Ukiah 於 2024年3月6日的回應
Dear guest, thank for filling out our survey and for your wonderful feedback. Your comments will be shared with each department. We hope to see you again soon. Have a great day.

8/10 不錯

Christopher

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Customer Care Team 於 2024年1月29日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 優異

Maria

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Customer Care Team 於 2023年12月13日的回應
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 優異

Joana

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Customer Care Team 於 2023年8月10日的回應
Dear Guest, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction.Best Regards,Customer Care Team

10/10 優異

Paul

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Customer Care Team 於 2023年8月8日的回應
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 優異

debra

讚好：整潔度、職員與服務和住宿狀況
Nice facilities
於 2023 年 8 月住了 1 晚
Angela 於 2023年8月4日的回應
Dear Guest, thank you for filling the guest survey and for your positive feedback. Your survey will be shared with each department. Please stay again when you travel to the area.

8/10 不錯

Edward (Estero)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good hotel breakfast. Several nearby dining options. Good for overnight stay
於 2023 年 7 月住了 1 晚
Angela 於 2023年8月4日的回應
Dear Guest thank you for filling out the guest survey. Your feedback has been shared with each department. Please stay again when you travel to the area.

10/10 優異

STACY (Santa Rosa)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
My bed was comfortable
於 2023 年 6 月住了 1 晚
Fairfield 於 2023年7月26日的回應
Dear Guest, thank you for taking time to fill out the survey. Your feedback will be shared the entire staff. We hope you'll stay again when you next travel to the area. Have a great day!

10/10 優異

STACY (Santa Rosa)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy check in
於 2023 年 6 月住了 1 晚
Fairfield 於 2023年7月26日的回應
Dear Guest, thank you for filling out our guest survey. We appreciate your feedback and will share it with the entire staff. Please stay again when you next travel to the area. Have a nice day.

6/10 一般

Vince

於 2023 年 6 月住了 1 晚
Customer Care Team 於 2023年7月13日的回應
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 不錯

Matthew

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Perfect location to stay, clean and convenient location for necessities
於 2023 年 6 月住了 1 晚
Fairfield 於 2023年7月26日的回應
Dear Guest. Thank you for filling out the guest survey. We appreciate your feedback and have shared it with each department. We hope you'll stay again soon. Have a great day.

8/10 不錯

andrea

於 2023 年 6 月住了 1 晚
Customer Care Team 於 2023年6月5日的回應
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 優異

Juan

家人同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Everything was excellent!!
於 2023 年 5 月住了 1 晚
AM 於 2023年6月5日的回應
Dear Juan,I am delighted to hear you enjoyed your recent stay at the Fairfield Inn & Suites in Ukiah California. We hope to see you soon when travel brings you back to the area. Thank you for the positive feedback and have a nice day.

2/10 很差

Austin

讚好：整潔度和客房舒適度
不滿：職員與服務和住宿狀況
Poor quality and service
Front desk agent had an attitude. Rooms are cheaply decorated. Hole in bathroom wall. Clock had the wrong time on it.
於 2023 年 5 月住了 2 晚
Fairfield 於 2023年5月17日的回應
Mr. Austin Thank you for filling out the guest survey. I am sorry to hear about your negative experience. Your feedback will be forwarded to each department. Have a nice day.Fairfield Ukiah

8/10 不錯

Maria

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Service was ok tv had a very limited channel and satellite was horrible kept loosing signal
於 2023 年 5 月住了 1 晚
Alma 於 2023年5月15日的回應
Dear Maria,I apologize for the inconveniences you encountered with the tv during your stay at our property. I will make sure to forward your comments to our maintenance department. Thank you for the feedback and have a nice day.

8/10 不錯

francisco

讚好：整潔度和職員與服務
於 2023 年 5 月住了 1 晚
Alma 於 2023年5月15日的回應
Dear Francisco,I am delighted to hear you enjoyed your most recent stay at our property in Ukiah California. We hope to see you soon when travel brings you back to the area. Have a nice day.

4/10 欠佳

Amber

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Broken hot tub
My children and I came here and picked this hotel because of the indoor pool and spa. Unfortunately, the spa was ice cold and broken. I asked the man at the front desk who assured me that it wasn't broken and just needed to heat up. So, he pressed the jet button and said to wait about 30 min- 1 hour for it to heat up. It never did.
於 2023 年 5 月住了 1 晚
Alma 於 2023年5月15日的回應
Dear Amber,I apologize for the problems you encountered with our spa during your stay at our property. I will make sure to forward your comments to the appropriate department. Your feedback is important to us it helps us improve our service to help better serve our guests in the future. Thank you for the feedback and have a nice day.

10/10 優異

Morning Star

寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Area was good. Beds were more comfortable than many hotels and staff was very nice.
於 2023 年 4 月住了 1 晚
Fairfield 於 2023年4月26日的回應
Dear Guest, Thank you for filling out the survey. We appreciate your great feedback. Please stay again when your travels bring you back to the area. have a great day.

4/10 欠佳

Kathleen

於 2023 年 4 月住了 1 晚
Customer Care Team 於 2023年4月25日的回應
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 優異

Michael Ann

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved the pool and hot tub as well as the fact that it was very quiet in the room.
於 2023 年 2 月住了 1 晚
Fairfield 於 2023年4月26日的回應
Dear Guest, Thank you for filling out the survey and for the great feedback. We are delighted you enjoyed your stay. Please stay again when you travel to the area.

8/10 不錯

Austin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 1 晚
Customer Care Team 於 2023年2月28日的回應
It sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon.Best Regards,Customer Care Team

10/10 優異

Matthew

讚好：整潔度、職員與服務、設施服務和住宿狀況
When I arrived with son had to use the restroom and front desk was super helpful the rooms are nice, big, bathroom spacious and indoor pool stays open till 11 not 10 like most pools
於 2023 年 1 月住了 1 晚

8/10 不錯

jack

8/10 不錯

Oscar

於 2022 年 8 月住了 2 晚
Customer Care Team 於 2022年8月16日的回應
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards, Customer Care Team

10/10 優異

Ameeth

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a comfortable stay. Property and our room was very clean. Parking was ample. Property was close to 101. The one thing I would have liked is to extend breakfast time to 10 am instead of ending at 9 am.
於 2022 年 8 月住了 1 晚
Alma 於 2022年8月16日的回應
Dear Ameeth, I am delighted to hear you had a comfortable stay at our property in Ukiah California. I will make sure to forward your comments to the appropriate department. Thank you for the positive feedback and have a nice day.

10/10 優異

John

讚好：整潔度、住宿狀況和客房舒適度
於 2022 年 8 月住了 1 晚
Customer Care Team 於 2022年8月5日的回應
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

10/10 優異

Michiru (San Francisco)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good
於 2022 年 7 月住了 1 晚
susan 於 2022年8月2日的回應
Michiru, We are happy to hear you enjoyed your stay at Fairfield Inn Ukiah.

8/10 不錯

Martin

於 2022 年 7 月住了 1 晚

8/10 不錯

Judith

讚好：職員與服務和住宿狀況
於 2022 年 6 月住了 1 晚

10/10 優異

Joelene

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 2 晚
Customer Care Team 於 2022年6月9日的回應
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

10/10 優異

MARIA

於 2022 年 4 月住了 1 晚

8/10 不錯

Lori

讚好：整潔度、住宿狀況和客房舒適度
It is what it is
Just traveling through & needed a place to sleep. It was clean, easy on/off freeway access, quiet. Service was not overly friendly but okay. Decent place to put my head for a night.
於 2022 年 4 月住了 1 晚

8/10 不錯

Darlene

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Hotel and staff were nice. Check-in was easy. Room was clean and nice. But breakfast was pretty bad. Coffee was good but food itself was pretty pathetic.
於 2022 年 3 月住了 1 晚

8/10 不錯

Michael (Belmont)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
No surprises. Clean & efficient. Breakfast was pretty good & well stocked.
於 2022 年 3 月住了 1 晚
Fairfield Inn & suites Ukiah 於 2022年3月16日的回應
Thank you for your review. We hope to see you back soon. Have a great day!

10/10 優異

Stephen J

讚好：整潔度、職員與服務、設施服務和住宿狀況
Comfortable
於 2022 年 1 月住了 2 晚

6/10 一般

Chris

親子同遊
讚好：整潔度和職員與服務
The beds were comfortable as was the temperature and the bathroom was a good size, but the room perks end there. The pillows were lumpy, the water pressure was almost non-existent and the bathroom door squeaked badly. There were limited available outlets due to the excessive number of room electronics. The walls were thin and we could hear the cars outside, especially in the morning (not a problem unless the drivers were rude, and they were, needlessly revving engines). Breakfast was available but extremely limited and not very good. There was only one poor soul manning it even when it got busy. I will say that the employees were kind and professional, so whatever complaints I may have are not on them.
於 2021 年 12 月住了 2 晚

10/10 優異

Expedia

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚
Guest Experience Team 於 2021年12月7日的回應
We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits. Best Regards, Customer Care Team

8/10 不錯

Jeanne

寵物同遊
讚好：整潔度、設施服務和住宿狀況
My sister and I needed to get away for a night. I’ve stayed at Fairfield Inn’s before. They are clean, comfortable, and quiet and that’s true for this Fairfield Inn. I have a service dog and had no problem with bringing him in. I didn’t like that the heavier curtains didn’t close and there was a neon Hampton Inn sign outside our window. The remote control didn’t work well — could be the batteries. Overall we liked the places
於 2021 年 11 月住了 1 晚
NB 於 2021年12月7日的回應
Hello Jeanne, thank you for your comments, we will look into the issues you pointed out. We are glad you enjoyed your stay, we hope to see you again soon and hope that you have a happy holiday season!

4/10 欠佳

James

商務旅客
讚好：整潔度和職員與服務
不滿：住宿狀況
Friendly staff, facilities are subpar, coukd easily hear neighbors tv etc
於 2021 年 11 月住了 1 晚
NB 於 2021年11月18日的回應
Thank you for your comments and apologize for the noise issue. We will try and limit the volume on the tv's to see if that helps.

8/10 不錯

Sarah

讚好：整潔度和職員與服務
Location
於 2021 年 9 月住了 3 晚
Guest Experience Team 於 2021年10月5日的回應
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

4/10 欠佳

Justin

家人同遊
不滿：客房舒適度
於 2021 年 9 月住了 1 晚
Guest Experience Team 於 2021年9月7日的回應
Dear guest, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards, Customer Care Team

8/10 不錯

真實旅客

親子同遊
讚好：整潔度和職員與服務
I made my reservation on Orbitz and the description of the room with two queen beds included a sofabed. However, the staff they never had sofabeds in the two queen rooms.
於 2021 年 6 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 6 月住了 2 晚
Guest Experience Team 於 2021年7月6日的回應
Dear guest, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards, Customer Care Team

10/10 優異

Joe

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 1 晚
Guest Experience Team 於 2021年6月7日的回應
We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits. Best Regards, Customer Care Team

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel had easy access to the highway. The room was clean and the hotel was well kept. The room was mallee than I thought it would be, but it worked for us since we weren’t there for too long. Hotel was nicely located near lots of vineyards too.
於 2021 年 5 月住了 1 晚

10/10 優異

ROBIN

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 1 晚
Guest Experience Team 於 2021年5月25日的回應
We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits. Best Regards, Customer Care Team

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable
Very nice hotel I would stay again.
於 2021 年 3 月住了 1 晚
Alma 於 2021年3月30日的回應
Dear Michael, Thank you for taking the time to fill out our guest voice survey. I am delighted to hear you enjoyed your stay at the Fairfield Inn & Suites in Ukiah California. Thank you for the positive feedback and have a nice day.

6/10 一般

真實旅客

家人同遊
讚好：整潔度和職員與服務
不滿：客房舒適度
Overnight stay
I guess I had too much of expectations from Fairfield Marriott or maybe it's COVID19, not sure. I stayed with this chain before in other places and never was disappointed. The service was great, hotel and the rooms were super clean. What surprised me thre most is that hotel doesn't provide no water, no kleenex or any tissue or coffee machine in the room. Bedding in our room was suoer uncomfortable.
於 2021 年 3 月住了 1 晚
Alma 於 2021年3月30日的回應
Dear Anonymous, Thank you for taking the time to fill out our guest voice survey. We apologize for the limited amenities due to Covid-19. Thank you for the feedback and have a nice day.

8/10 不錯

Teresa

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 3 月住了 2 晚
Guest Experience Team 於 2021年3月28日的回應
We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits. Best Regards, Customer Care Team