室外泳池

Mercure Vung Tau的評價

Mercure Vung Tau
03 Ha Long Street, Vung Tau, Ba Ria-Vung Tau

評價

9.2

卓越

10 分評分,優異;32 則評價中有 23 則" "
8 分評分,不錯;32 則評價中有 6 則" "
6 分評分,一般;32 則評價中有 1 則" "
4 分評分,欠佳;32 則評價中有 1 則" "
2 分評分,很差;32 則評價中有 1 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Kay (Maylands)

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Such a relaxing experience. The hotel is situated right on the Vung Tau coast with serene views over the China Sea. The rooms are modern and immaculate and the buildings are French colonial, nestled amongst beautiful gardens, and with an infinity pool and children’s shallower pool. The buffet breakfast in the restaurant was varied and plentiful. Staff were very and helpful, particularly Trieu and Coang, not forgetting the lifesavers who looked after the beach and pool areas. Book a room on the sea side rather than ‘hillside’ and request a room with sea views. The sunsets are amazing as an amber then red sun sinks beneath the sea. Easy walk or ride to local shops and restaurants. Would highly recommend.
於 2024 年 2 月住了 10 晚
Hieu Nguyen 於 2024年3月5日的回應
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Mercure Vung Tau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely,Hieu Nguyen (Mr.)Duty Manager

10/10 優異

Hakwon

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Hieu Nguyen 於 2024年3月5日的回應
Dear Valued Guest,Thank you for taking a moment to share your experience at the Mercure Vung Tau.I am pleased to see that you enjoyed your stay overall.We look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Hieu Nguyen (Mr.)Duty Manager

10/10 優異

Andreas

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚
Hieu Nguyen 於 2024年1月3日的回應
Dear Andreas,We very much appreciate your comments regarding your stay at the Mercure Vung Tau.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hieu Nguyen (Mr.)Duty Manager

10/10 優異

Kentaro (Ota-ku)

於 2023 年 12 月住了 1 晚
Hieu Nguyen 於 2024年1月3日的回應
Dear Kentaro,Thank you for taking the time to share this wonderful review of your recent stay at Mercure Vung TauWe hope to have an opportunity to welcome you back to our hotel again soon!Sincerely,Hieu Nguyen (Mr.)Duty Manager

10/10 優異

JIN KUK

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
멋진 붕따우호텔
너무 멋진 곳이였어요..근처 다니기 편했고 편의점에서 컵라면도 즐길 수 있는..위치..도 좋고 재방문 의사 100000♡
於 2023 年 11 月住了 2 晚
Hieu Nguyen 於 2024年1月3日的回應
Dear Jin Kuk,We very much appreciate your comments regarding your stay at the Mercure Vung Tau.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hieu Nguyen (Mr.)Duty Manager

6/10 一般

Huyen

家人同遊
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
The surroundings of the property are so beautiful naturally The sea view is wonderful But the rooms lack privacy and are not convenient . There are stairs everywhere , no elevator.
於 2023 年 10 月住了 2 晚
Hieu Nguyen 於 2023年11月10日的回應
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Mercure Vung Tau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Hieu Nguyen (Mr.)Duty Manager

10/10 優異

Philippe

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 6 晚
Hieu Nguyen 於 2023年11月4日的回應
Dear Philippe,On behalf of the Management and staff of Mercure Vung Tau, we would like to thank you for sharing your experience.We are happy to know that you enjoyed your stay and got a good impression with us and that we have met your expectations.At Mercure Vung Tau, we always strive to improve our service to make our customer happy and satisfied, and your comment really bring a great deal of motivation to us.Please rest assured that your feedback has been shared with our team and it would serve as an encouragement to all of our staff.Once again, I would like to thank you for choosing Mercure Vung Tau as your destination. Hope to see you in the near future.With warm regards,Hieu Nguyen (Mr.)Duty Manager

10/10 優異

Mana

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, great free breakfast!
於 2023 年 10 月住了 2 晚
Hieu Nguyen 於 2023年10月21日的回應
Dear Mana,Thank you for choosing to stay with us at Mercure Vung Tau and for this beautiful review.We are extremely delighted to know how satisfied you are with your stay at our hotel. We are grateful for your positive comments about our facility and services, especially our hotel team members. All the team is grateful and proud that we met your expectation. A lot of efforts are put daily, but such comments simply provide the team the reward they deserve.Once again, thank you for this lovely review and your recommendation to friends. We look forward to welcome you back very soon in our home.With warmest regards,Hieu Nguyen (Mr.)Duty Manager

10/10 優異

Hiroyuki

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
Hieu Nguyen 於 2023年8月12日的回應
Dear Hiroyuki,We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hieu Nguyen (Mr.)Senior Guest Relations Officer

10/10 優異

YUMI

於 2023 年 7 月住了 1 晚
Hieu Nguyen 於 2023年8月12日的回應
Dear Yumi,We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hieu Nguyen (Mr.)Senior Guest Relations Officer

8/10 不錯

LI YAN

於 2023 年 6 月住了 1 晚
Hieu Nguyen 於 2023年8月12日的回應
Dear Li Yan,We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hieu Nguyen (Mr.)Senior Guest Relations Officer

10/10 優異

Colin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice place right on the beach. Great food, attentive staff. Good place to unwind for a couple of days.
於 2023 年 4 月住了 4 晚
Duyen Nguyen 於 2023年4月24日的回應
Xin Chào Colin,We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one.Sincerely,Duyen Nguyen (Ms)Assistant Guest Relations Manager

10/10 優異

Peter

讚好:整潔度、職員與服務、設施服務和住宿狀況
Private beach, outstanding staff, swimming pool, nice fitness room. But I did not like loud and too much noise around the facilities, such as the buffet room and swimming pool. Please tell your guests to lower their voice when talking. After all, this is a hotel, not a private home. Thanks
於 2023 年 3 月住了 1 晚
Duyen Nguyen 於 2023年4月24日的回應
Xin Chào Peter,We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Besides, we really appreciate your feedbacks about the noise. I will share it to related team for their improvement actionsThank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one.Sincerely,Duyen Nguyen (Ms)Assistant Guest Relations Manager

10/10 優異

Katherine

家人同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
Need to improve the bath room
於 2023 年 3 月住了 1 晚
Duyen Nguyen 於 2023年4月24日的回應
Xin Chào Katherine,Thank you for taking the time to tell us about your experience at the Mercure Vung Tau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your feedback to related team for their improvement actions.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Duyen Nguyen (Ms)Assistant Guest Relations Manager

8/10 不錯

Jasmine

於 2023 年 3 月住了 3 晚
Duyen Nguyen 於 2023年4月19日的回應
Dear Jasmine,We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Duyen Nguyen (Ms)Assistant Guest Relations Manager

10/10 優異

SANG YOUN

於 2022 年 12 月住了 1 晚
Hieu Nguyen 於 2023年11月10日的回應
Dear SANG YOUN,We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hieu Nguyen (Mr.)Duty Manager

4/10 欠佳

Thi

家人同遊
讚好:整潔度、設施服務和住宿狀況
I was not happy with the check-in. When I booked the hotel on Expedia web, the photos show the room has balcony but when I was there, they assigned a room without balcony for me. Consequently, I had to pay extra money so they could upgrade me to a room with balcony. Secondly, some foods for buffet breakfast are not good, especially the cold foods (banh cuon, banh beo, cha lua). I hope to see they improve their services if I come to stay next time.
於 2022 年 11 月住了 2 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good morning Vietnam
於 2022 年 11 月住了 2 晚
Hieu Nguyen 於 2023年8月12日的回應
Dear Anonymous,We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hieu Nguyen (Mr.)Senior Guest Relations Officer

10/10 優異

Mizuki

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Started from a great check-in. asked the room preference (quiet) and assigned the perfect building. Dinner and breakfast are nice mix of Vietnamese, SE Asia and Western. Good walking along the coast in early morning.
於 2022 年 7 月住了 1 晚
Hieu Nguyen 於 2023年8月12日的回應
Dear Mizuki,We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hieu Nguyen (Mr.)Senior Guest Relations Officer

10/10 優異

EUN YOUNG

於 2022 年 7 月住了 1 晚
Hieu Nguyen 於 2023年8月12日的回應
Dear Eun Young,We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hieu Nguyen (Mr.)Senior Guest Relations Officer

10/10 優異

Sonny (arlington)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good places to get away for relaxing for weekends
於 2022 年 5 月住了 1 晚
Hieu Nguyen 於 2023年8月12日的回應
Dear Sonny,We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hieu Nguyen (Mr.)Senior Guest Relations Officer

10/10 優異

thai

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Almost everything is top notch the only thing to be concerned is the hot water is extremely hot but overall it pleasure to stay !!!
於 2022 年 4 月住了 1 晚

8/10 不錯

TRANG

於 2022 年 2 月住了 3 晚

8/10 不錯

Thi Hoang Lan

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good Hotel - good breakfast
The room very small window (little dark), room big and good, bathroom comfortable, breakfast good (service on table not so good), Missing cappuccino - Orange Juice!
於 2021 年 1 月住了 1 晚

10/10 優異

An (Ho Chi Minh)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The only hotel in downtown Vung Tau that is actually on the beach front instead of across the street. We booked the sea view room and was not disappointed. The room is spacious with 4-star level amenities. The staff was polite and friendly. The premise is more a small and cozy resort than a hotel, with restaurant seating right next to the sea, and a small private beach. The food offered at the restaurant is tasty and fresh. The morning buffet doesn't have a lot of variety but the quality is fine. And since the hotel is located in downtown Vung Tau, we can always catch a cab to a nearby restaurant for a feast. The only minor complaint I had is the pool water is not heated. Since the pool is not very big, I think offering heated water would not be a big problem. In conclusion, if you want resort quality but close to the city center of Vung Tau, this hotel is definitely the best one around.
於 2020 年 10 月住了 2 晚
Duyen Nguyen (Ms) 於 2020年10月19日的回應
Xin Chao An, Thank you for staying at Mercure VungTau and sharing your experiences with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Beside that, we truly regret about the pool water which did not meet your expectations. We look forward to welcoming you back soon and hope your next stay will be more pleasant than the previous one. Regards, Duyen Nguyen (Ms) Guest Relations Supervisor

10/10 優異

真實旅客

於 2020 年 7 月住了 1 晚
Lam Lien -FOM 於 2020年7月28日的回應
Dear Value, Thank you for taking your valued time to give us a review. First of all, we appreciate your trust and choose us for your trip to Mercure Vung Tau We are very happy to receive your good review, we will share with our team about that. We hope to welcome you next time Yours Sincerely

2/10 很差

Seung Hyun

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Not For Family Vacation
Very Loud Music from across the street until MIDNIGHT. Not a good place to stay with your family.
於 2020 年 6 月住了 2 晚
Lam Bich Lien -FOM 於 2020年7月28日的回應
Dear Seung Hyun Thank you for taking your valued time to give us a review. First of all, we appreciate your trust and choose us for your trip to Mercure Vung Tau We will work with them to prevent loud Music. We hope to welcome you near future. Yours Sincerely,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect Couple's Getaway
Pleasant stay, excellent service, beautiful facility. We absolutely loved it!
於 2020 年 4 月住了 4 晚

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Schöner Invinity Pool, Lifeguards, neue, schöne, moderne, helle Zimmer. Gutes und vielfältiges Frühstück.
於 2020 年 2 月住了 2 晚
Huynh Cam Hai 於 2020年3月2日的回應
Dear our valued Guest, Thank you for your comment and feedback. We are looking forward to welcoming you soon. Best regards,