- Hotel under construction
- Noisy, dusty, lot of workers everywhere
- Very bad service, 90 min to be serve at the restaurant or bar
- No English speaking staff
- Dirty pool
Stephane
於 2020 年 3 月住了 1 晚
2/10 很差
Stephane (Ho Chi Minh City)
家人同遊
2020年3月10日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Under construction resort, noisy, dirty and poor service. No English speaking staff
Stephane
於 2020 年 3 月住了 1 晚
6/10 一般
真實旅客
多人同遊
2020年3月7日
讚好:住宿狀況
Activité limite
Activité est très limitée
真實旅客
於 2020 年 3 月住了 1 晚
10/10 優異
YONG SUN
家人同遊
2019年11月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
YONG SUN
於 2019 年 11 月住了 1 晚
2/10 很差
真實旅客
家人同遊
2019年9月12日
不滿:整潔度、職員與服務、設施服務和住宿狀況
I do not recommend this hotel due to the reasons below:
There is no a/c in common areas - lobby & restaurants
The pictures taken are very old - the hotel needs major renovations and there is black mold in the bathroom and stains on the walls
Poor customer service - it takes over 10 minutes to sign for a bill and takes over 3 employees to get it accomplished and there’s so many employees but no one will help with bags, where things are located, etc.
There is only one restaurant and only two swimming areas to go to - everything else was closed
I was really disappointed with this experience considering how lovely the hot spring pools are.