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皇宮酒店的評價

3.5 out of 5
皇宮酒店
01 Nguyen Trai Street, Ward 1, Vung Tau, Ba Ria-Vung Tau

評價

8.4

很好

10 分評分，優異；152 則評價中有 47 則" "
8 分評分，不錯；152 則評價中有 78 則" "
6 分評分，一般；152 則評價中有 24 則" "
4 分評分，欠佳；152 則評價中有 2 則" "
2 分評分，很差；152 則評價中有 1 則" "

8.2/10 

整潔度

8.6/10 

職員與服務

7.2/10 

設施服務

7.8/10 

住宿狀況

7.8/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel with free upgraded!!
Nice hotel with good service!
於 2019 年 10 月住了 1 晚
Hotel Management 於 2019年10月20日的回應
Dear our valued guest, Thank you for best rating for the Palace hotel. We are very happy to know that you had a comfortable stay with us. We are looking forward to seeing you again. Thanks & Best regards,

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務和住宿狀況
地點位置非常好，乾淨服務優
於 2019 年 2 月住了 2 晚
Palace hotel's GM 於 2019年4月13日的回應
Dear Valued guest, Thank you for your beautiful words on Palace hotel. We look forward to welcoming you back in the near future.

8/10 不錯

CHIH WEI

國慶節來房價有點貴
地點不錯，房間有點小，還滿乾淨的
於 2018 年 9 月住了 1 晚
General Manager 於 2018年10月5日的回應
Dear Mr. Chih Wei, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 一般

Yung-Chih

讚好：整潔度和職員與服務
下次要考慮是否再回住
大致上都還不錯，飯店算老舊，游泳池跟健身房是跟隔壁相連的GRAND HOTEL共用 健身房的設施沒有在維護，好幾台健身器材不是壞掉就是快壞掉的路上中...(只有幾台跑步機很新很不錯) 飯店附設的馬殺雞千萬不要去，雖然訂價很便宜，但是一去就會用小費坑你！而且馬殺雞的環境不優，按摩師沒什麼經驗跟力道 這家最大的優點就是...離海邊超近！ 這次入住的房型窗戶一開就是一望無際的海景，非常美～ 飯店工作人員的態度十分的好。
Le Linh/Sales Executive of the Grand Palace hotel 於 2018年5月16日的回應
Dear Mr. Yung-Chih, Thank You for choosing Grand Palace Hotel Vung Tau and for taking time to share your review! I am sorry to read that your recent experience was not fully-satisfactory. We are working to improve the fitness equipment with new furniture at the most convenient time. We look forward to welcoming you back again soon for a longer stay! Warm regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Le Linh/Sales Executive of the Grand Palace hotel 於 2018年5月16日的回應
Dear Mr. Anonymous, Thank you for your stay at Grand Palace Hotel. We hope to have a chance to welcome you back to stay again in near future. Best Regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Le Linh/Sales Executive of the Grand Palace hotel 於 2018年5月16日的回應
Dear Sir, Thank you for your stay at Grand Palace Hotel. We're highly appreciated your nice comments on Expedia. We do have a chance to welcome you back to stay again in near future. Best Regards,

2/10 很差

被盗了。 (酒店客房)

讚好：整潔度
不滿：職員與服務
评价不高，以后基本建议不要住了。
我住403，钱包从入住到check out，唯一离开时间是，早上游泳和早餐时间，还遇到人询问几点退房。当时没注意。过了8个小时清点财务时发现美金少了几百美金。期间本人没消费和几乎一直在行驶车里。这样酒店以后不要在去住了。 订房入住的时候还发生了不愉快。谁都知道一个房间可以住两个，可是因为我操作问题还是什么，显示了一个人名字，结果入住需要加钱。没怎么想的通。以后来旅游的人注意，不要和我一样倒霉。
於 2017 年 8 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度和客房舒適度
A very average hotel
- far from the back beach but has some good restaurants nearby - booked a deluxe room but nothing really special - staff can speak english but takes time to understand - nothing terrible happens but it does not worth the price

8/10 不錯

Hon Wan Samson

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Jamie

讚好：整潔度、職員與服務、設施服務和住宿狀況
The balcony was a very big communal garden with benches and tables with a sea view which made the experience amazing. The hotel was very clean. I could not fault. The staff and cleaners were very friendly also.
於 2024 年 2 月住了 2 晚
Hotel Management 於 2024年3月6日的回應
Dear JamieThanks for your reviews about our hotel. Nice to serve you next timeBest Regards

8/10 不錯

Tinh Van

於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年3月25日的回應
Dear Tinh VanThanks for your reiews abour out hotel. Nice to serve you next timeBest Regards

8/10 不錯

Alan

讚好：整潔度、職員與服務和設施服務
The location was great for me, close access to ferry and limousine bus picks you up at the door, taxis at door. Staff were very helpful and obliging. Room was neat and clean and bed was great (firm not hard). Laundry service was available and affordable.
於 2024 年 2 月住了 7 晚
Hotel Management 於 2024年2月24日的回應
Dear AlanThanks for your reviews about our hotel. Nice to serve you next time'Best Regards

10/10 優異

David (Charlotte)

於 2023 年 12 月住了 1 晚
Nguyen Thi Hang -Reservation Dept 於 2024年1月23日的回應
Dear DavidThanks for your reviews about our hotel. Nice to serve you next timeBest Regards

8/10 不錯

Annemarie (Magnolia)

讚好：整潔度、職員與服務和住宿狀況
The property needs some maintenance but they provide good service at a reasonable price
於 2023 年 11 月住了 6 晚
Nguyen Thi Hang -Reservation Dept 於 2024年1月23日的回應
Dear AnnemarieThanks for your reviews about our hotel. Nice to serve you next timeBest RegardsHotel Management

10/10 優異

Leanne

於 2023 年 11 月住了 1 晚
Nguyen Thi Hang -Reservation Dept 於 2024年1月23日的回應
Dear LeanneThanks for your reviews about our hotel. Nice to serve you next timeBest Regards

10/10 優異

Barry

讚好：整潔度、職員與服務和住宿狀況
The Palace Hotel has the most amazing staff. This hotel offers a great breakfast buffet to start your day and is steps away from the ocean, parks and adult entertainment. I enjoy my stay at the palace because of the front desk staff and incredible manager.
於 2023 年 5 月住了 2 晚
Sale Dept 於 2023年5月17日的回應
Dear Mr BarryThank you for the positive review. I am grateful for your recognition of our hotel's efforts and accomplishment. I will continue to strive for excellence in all that I do. We look forward to serving you again. Have a great day!Best RegardsHotel Management

10/10 優異

Tuyen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
My trip very very good , we will come back soon
To close the market & beach staff very friendly
於 2023 年 4 月住了 1 晚
Nguyen Thi Hang - Reservation Dept 於 2023年4月17日的回應
Dear TuyenThanks for your reviews about our hotel. Nice to serve you next tripBest RegardsHotel Management

8/10 不錯

jonghag

於 2023 年 3 月住了 1 晚
Hotel Manager 於 2023年4月18日的回應
Dear Jonghag,Thank you for the positive review. I am grateful for your recognition of our hotel's efforts and accomplishment. I will continue to strive for excellence in all that I do. We look forward to serving you again. Have a great day!Best RegardsHotel Management

10/10 優異

francis

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Mis thủy and vi. Kieu.work at the front desk. Were so helpful and friendly. I give them 5 stars
於 2023 年 3 月住了 2 晚
Nguyen Thi Hang - Reservation Dept 於 2023年3月31日的回應
Dear FrancisThanks for your reviews. Nice to serve you next tripBest Regards

6/10 一般

Stellan

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
A bit dated but location was good. Staff very friendly.
於 2023 年 1 月住了 1 晚

10/10 優異

Tuyen

於 2022 年 12 月住了 2 晚

8/10 不錯

Kevin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice staff. Great location.
Nice staff. Solid holiday with a nice room. Don't expect overly fancy but it was in a great location for bars and restaurants. I'd stay again.
於 2020 年 6 月住了 1 晚
Hotel Management 於 2020年6月15日的回應
Dear Kevin, Thanks for your review about our hotel. Nice to serve you next time Best Regards

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 2 月住了 13 晚
Hotel Management 於 2020年2月19日的回應
Dear sir / madam, Thanks for your review about our hotel. Nice to serve you next time Best Regards

6/10 一般

Phil (Philadelphia, Pa USA)

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
We had booked 2 rooms for 2 nights during Tet 2020 at this Palace hotel and came away disappointed. While the staff was nice and professional, the hotel unfortunately failed short of a 4-star standard. The rooms of this hotel are quite old and in desperate need of a remodeling and update. Breakfasts in the morning are just okay and not worthy of, nor comparable to, any other 4-star hotel, with the 2nd day breakfast only slightly varied from our first day. Overall, this is a pricey 2.5 to 3-star hotel that is centrally located in a convenient and popular location (close to park, Circle K store, and other restaurants). For seafood lovers, this hotel is within walking distance to Ganh Hao seafood restaurant. Hotel has in-house casino that is open to guests with foreign passports. In summary and unfortunately, we can not recommend this 4-star hotel in its current condition.
於 2020 年 1 月住了 2 晚
Hotel Management 於 2020年2月10日的回應
Dear Mr. Phil, Thank you for sharing your thoughts about your recent stay at the Palace hotel. It is so pity that you had an uncomfortable stay with us. We also appreciate your comments. We certainly will improve our service based on your feedback. Therefore, we look forward to welcoming you back in the near future and we are sure that you will feel much more satisfied than you used to. Thank you and best regards.

6/10 一般

Jim

多人同遊
讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
Far better value for money just around the corner.
In its hey day I’m sure this was a very opulent hotel. Unfortunately they have neglected to refurbish rooms. Cigarette burns in carpets, dodgy electrical sockets and a need of a lick of paint. Cannot speak highly enough of all the staff who were superb. Pool area could do with more than 9 sunloungers to service the 80+ rooms. Excellent breakfast buffet on offer.
於 2020 年 1 月住了 2 晚
Hotel Management 於 2020年2月5日的回應
Dear Mr. Glynn Jim, Thank you for sharing your thoughts on the recent stay at the Palace Hotel. We are sorry that you did not feel really comfortable during your recent stay. We also want to thank you for bringing this issue to our attention. We always try to do well the maintenance of facilities and equipment to improve service quality. Therefore, we hope to have chance to welcome you back in the next time. Best regards,

8/10 不錯

yongki

多人同遊
讚好：職員與服務和住宿狀況
팰리스 호텔 후기
주변에 모든시설들이있어 좋았다. 호텔 룸은 비교적 깨끗 아침 식사 괜찮음
於 2019 年 12 月住了 1 晚
Hotel Management 於 2019年12月14日的回應
Dear Yongki, THanks for your review about our hotel. Nice to serve you next time Best Regards

10/10 優異

yongki

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 4 晚
Hotel Management 於 2019年12月12日的回應
Dear Yongki, Thanks for your review about our hotel. Nice to serve you next time Best Regards

8/10 不錯

Thu

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚
Ban giám đốc khách sạn 於 2019年12月11日的回應
Dear Thu, Chân thành cám ơn sự đánh giá và chấm điểm của quý khách dành cho khách sạn. Rất vui được đón tiếp và phục vụ quý khách trong kỳ nghỉ sau. Trân trọng!

10/10 優異

Ng

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Breakfast is good, location fine to me. Will be back to stay again.
於 2019 年 12 月住了 1 晚
Hotel Management 於 2019年12月9日的回應
Dear Ng, Thanks for your review about our hotel. Nice to serve you next time BEst Regards

8/10 不錯

geir

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 3 晚
Hotel Management 於 2019年12月6日的回應
Dear guest, Thanks for your review about our hotel. Nice to serve you next time Best Retards

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Such a good property along with kind helpful staff with delicious food ... looking forward to visit again.
於 2019 年 10 月住了 1 晚
Palace hotel's General Manager 於 2019年10月16日的回應
Dear Valued Guest, Thank you for giving us a perfect rating and for your positive feedback about our hotel. I am so glad to hear that you enjoyed your stay with us! Looking forward to seeing you again soon. Thanks & best regards,

10/10 優異

Arvind

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Location was very good.
It was excellent stay at Palace Hotel. Very well locatedin Vung Tau
於 2019 年 9 月住了 1 晚
Hotel Management 於 2019年10月5日的回應
Dear Arvind, Thanks for your reviews about our hotel. Nice to serve you next time Best Regards

8/10 不錯

changyeul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 6 晚
Hotel Management 於 2019年7月25日的回應
Thanks for your review about our hotel NIce to serve you next time Best Regards

4/10 欠佳

真實旅客

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
Old and horrible, breakfast terrible very little selection,
於 2019 年 7 月住了 3 晚

8/10 不錯

真實旅客

讚好：職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 1 晚
Hotel Management 於 2019年7月21日的回應
Thanks for your review about our hotel. Nice to serve you next time. Best Regards

10/10 優異

Tan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel
Friendly staffs.
於 2019 年 6 月住了 1 晚
Nguyen Thi Hang -Sales Dept 於 2019年6月27日的回應
Dear Tan, Thanks for your review about our hotel Nice to serve you next time Best Regards

8/10 不錯

Geir

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 3 晚
Nguyen Thi Hang - Sales Dept 於 2019年6月10日的回應
Thanks for your review about our hotel We hope to serve you next time Best Regards

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
老舗のホテルが故に古さは否めない感じだった。 照明の調光も昔だったら最新式だったのでしょうが今となっては使い難い。 ベッド脇のコンセントがスタンド灯の調光と連動しているのでスタンド灯を消すとコンセントへの電源供給も切れる。 ベッド脇でスマートフォンへの充電に不便を感じた。
於 2019 年 4 月住了 2 晚
Nguyen Thi Hang - Sales Dept 於 2019年6月13日的回應
Dear Anonymous, Thanks for your review about out hotel Best Regards

10/10 優異

hongju

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 2 晚
Nguyen Thi Hang - Sales Dept 於 2019年6月10日的回應
Thanks for your review about our hotel We hope to serve you next time Best Regards

6/10 一般

Maurizio

讚好：整潔度和職員與服務
於 2019 年 4 月住了 1 晚
Nguyen Thi Hang - Sales Dept 於 2019年6月10日的回應
Thanks for your review about our hotel We hope to serve you next time Best Regards

8/10 不錯

Max

商務旅客
部屋をランクアップしてもらい広い部屋で嬉しかったです。 客室清掃のスタッフたちは笑顔で親切で気持ちが良いです。フロントスタッフの一部にやる気がないのか不親切な方がいました。
於 2019 年 3 月住了 2 晚
Palace hotel's GM 於 2019年4月13日的回應
Dear Valued guest, thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Thank you for your stay with us and I’m looking forward to having you again as a guest in our hotel.

8/10 不錯

호현

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
펠리스 호텔 후기
붕따우 출장시 자주 묵는숙소입니다. 해변 산책하기 좋은 위치로 근처 식당 접근성 등 전반적으로 만족합니다. 다만, 붕따우 타 호텔보다는 시설이 낡았습니다. 좋은시설을 원하시면 풀먼, 임페리얼, 말리부가 나을것 같으나 이곳은 가성비가 좋습니다
於 2019 年 3 月住了 2 晚
Palace hotel's GM 於 2019年4月13日的回應
Dear Valued guest, Thank you for sharing your feedback. We are very sorry to hear that our room arrangement did not meet your expectation. Rest assured that appropriate action will be taken to improve those areas on future visits. We do hope to have opportunity to welcome you back again. Best regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 3 月住了 1 晚
Palace hotel's GM 於 2019年4月13日的回應
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Look forward to welcoming you back

10/10 優異

Bjarki

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice beach hotel
Nice hotel, nice pool and good location at the beach.
於 2019 年 2 月住了 2 晚
Palace hotel's GM 於 2019年4月13日的回應
Dear Bjarki, Thank you for your beautiful words on Palace hotel. We look forward to welcoming you back in the near future.

6/10 一般

真實旅客

家人同遊, 商務旅客
讚好：整潔度
朝方 バスタブのお湯が低いので残念 午後 夕方は問題なし
於 2019 年 2 月住了 2 晚
Palace hotel's GM 於 2019年4月13日的回應
Dear Valued guest, Thank you so much for sharing your experience at our Hotel. Thank you for your stay and I’m looking forward to having you again in our hotel.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Not much to do in Vung Tau but the hotel was very nice.
於 2019 年 1 月住了 9 晚
General Manager 於 2019年2月9日的回應
Dear Traveler, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 優異

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
Nice Hotel and great Aussie Bar (Ned Kellys) 2 minute walk.
於 2019 年 1 月住了 3 晚
General Manager 於 2019年2月9日的回應
Dear Valued Guest. Thank you for taking the time to review your stay with us. It would be a pleasure to welcome you back soon again. Best regards,

10/10 優異

Wayne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Owls on tour
Great location for bars & great friendly staff
於 2019 年 1 月住了 4 晚
General Manager 於 2019年2月9日的回應
Dear Valued Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers.It would be a pleasure to welcome you back soon again. Best regards,

8/10 不錯

Thu

讚好：整潔度、職員與服務和客房舒適度
於 2019 年 1 月住了 3 晚
General Manager 於 2019年2月9日的回應
Dear Valued Guest, Thank you for giving us a good rating and for recommending our hotel to other travelers. We look forward to welcoming you back in the near future.

8/10 不錯

young su

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It was good Hotel
於 2019 年 1 月住了 1 晚
General Manager 於 2019年2月9日的回應
Dear Valued Guest, Thank you for your positive feedback on our friendly service following your recent stay with us. We look forward to welcoming you back in the near future.